Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95101 | RS Umum Dirgahayu | 8 | 2023 | - | 81.84% | 85% | 98.86% | 0% | 82.5% | 2.98% | 93.25% | 100% | 98.84% | 0% | 99.34% | 100% | 0 |
| 95102 | RS Fatima Makale | 8 | 2023 | - | 99.72% | 96% | 100% | 100% | 97.44% | 0% | 75.86% | 100% | 97.58% | 100% | 96.24% | 100% | 0 |
| 95103 | RS Umum Daerah Abdul Wahab Sjahranie | 8 | 2023 | 01-01-1970 | 79.19% | 97% | 96.42% | 0% | 4.33% | 2.3% | 80.35% | 100% | 100% | 90.91% | 96.99% | 100% | 0 |
| 95104 | RS Pupuk Kaltim Prima Sangata | 8 | 2023 | - | 93.75% | 100% | 100% | 100% | 92.55% | 0.75% | 78.7% | 100% | 82.17% | 78.95% | 100% | 100% | 0 |
| 95105 | RS Medika Utama Manggar | 8 | 2023 | - | 100% | 100% | 100% | 0% | 92.01% | 4.76% | 55.7% | 91.84% | 93.08% | 85.37% | 75.37% | 100% | 0 |
| 95106 | RS Ibu dan Anak Sayang Ibu | 8 | 2023 | - | 96.79% | 99% | 100% | 0% | 93.04% | 0% | 73.71% | 100% | 81.13% | 94.29% | 100% | 0% | 0 |
| 95107 | RS Restu Ibu | 8 | 2023 | - | 85.1% | 85% | 100% | 100% | 98.71% | 31.48% | 80.63% | 100% | 91.9% | 0% | 85.71% | 100% | 0 |
| 95108 | RS Bhayangkara Balikpapan | 8 | 2023 | - | 92.5% | 100% | 100% | 100% | 90.43% | 0% | 90% | 100% | 90.83% | 91% | 100% | 100% | 0 |
| 95109 | RS Hikmah Sejahtera Sukamaju | 8 | 2023 | - | 83% | 90% | 92.5% | 85% | 85% | 0% | 85% | 100% | 97.5% | 80% | 97.5% | 80% | 0 |
| 95110 | RS Tk. II Dr. R. Hardjanto | 8 | 2023 | - | 89.39% | 98% | 100% | 0% | 75.91% | 0% | 94.21% | 100% | 83.16% | 93.24% | 100% | 100% | 0 |
| 95111 | RS Medika Utama Permata | 8 | 2023 | 01-05-2026 | 89.92% | 90% | 100% | 0% | 96.23% | 0% | 94.96% | 100% | 98.62% | 96.72% | 0% | 0% | 0 |
| 95112 | RS Umum Daerah Inche Abdoel Moeis | 8 | 2023 | - | 49.75% | 99% | 99.58% | 100% | 33.35% | 24.19% | 87.92% | 95.28% | 99.22% | 100% | 99.27% | 100% | 0 |
| 95113 | RS Umum Hikmah Masamba | 8 | 2023 | - | 94.2% | 100% | 100% | 100% | 86.21% | 0% | 82.86% | 100% | 94.17% | 100% | 100% | 100% | 0 |
| 95114 | RS Pertamina Balikpapan | 8 | 2023 | - | 90% | 94% | 100% | 0% | 99.21% | 0% | 84.01% | 100% | 99.99% | 66.67% | 100% | 100% | 0 |
| 95115 | RS Umum Elim Rantepao | 8 | 2023 | - | 98.96% | 96% | 98.15% | 100% | 75.55% | 0% | 88.85% | 100% | 98.82% | 80% | 100% | 100% | 0 |
| 95116 | RS Siloam Hospitals Balikpapan | 8 | 2023 | - | 87.78% | 100% | 100% | 0% | 61.82% | 0.78% | 90.75% | 100% | 91.77% | 81.82% | 99.77% | 100% | 0 |
| 95117 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 8 | 2023 | 01-01-1970 | 83.22% | 91% | 99.92% | 100% | 85.36% | 3.24% | 75.53% | 98.48% | 96.55% | 88.39% | 95.38% | 100% | 0 |
| 95118 | RS Umum Daerah I Lagaligo | 8 | 2023 | - | 99.31% | 93% | 99.97% | 98.21% | 41.94% | 0% | 92.78% | 92% | 100% | 55.71% | 100% | 0% | 0 |
| 95119 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 8 | 2023 | - | 79.56% | 87% | 100% | 0% | 100% | 0% | 85.71% | 100% | 90.23% | 100% | 100% | 100% | 0 |
| 95120 | RS Pratama Langap | 8 | 2023 | - | 25% | 25% | 25% | 0% | 21.43% | 0% | 25% | 25% | 25.71% | 25% | 25% | 0% | 0 |
| 95121 | RS Umum Daerah Pongtiku | 8 | 2023 | - | 89% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 95122 | RS Umum Daerah Kabupaten Malinau | 8 | 2023 | - | 95.38% | 97% | 73.78% | 70.45% | 67.56% | 0.52% | 99.15% | 97.14% | 94.97% | 0% | 100% | 66.67% | 0 |
| 95123 | RS Umum Daerah Dr. Abdul Rivai | 8 | 2023 | - | 87.51% | 99% | 97.59% | 85.71% | 18.59% | 6.83% | 93.6% | 100% | 98.34% | 84.93% | 99.82% | 100% | 0 |
| 95124 | RS Umum Daerah Lakipadada | 8 | 2023 | - | 79.77% | 100% | 93.28% | 0% | 44.67% | 62.82% | 80.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95125 | RS Samarinda Medika Citra | 8 | 2023 | - | 99.07% | 99% | 98.87% | 75% | 80% | 8.5% | 86.88% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95126 | RS Pelita Kasih | 8 | 2023 | - | 100% | 96% | 100% | 0% | 100% | 0% | 89.54% | 100% | 100% | 0% | 100% | 0% | 0 |
| 95127 | RS Jiwa Atma Husada Mahakam | 8 | 2023 | - | 86.5% | 100% | 100% | 0% | 99.13% | 0% | 87.94% | 100% | 100% | 75.93% | 100% | 100% | 0 |
| 95128 | RS Ibu Anak Asih Balikpapan | 8 | 2023 | - | 76.99% | 95% | 100% | 100% | 83.43% | 4.05% | 81.59% | 100% | 94.04% | 87.76% | 100% | 93.37% | 0 |
| 95129 | RS Santa Teresa Marampa Rantepao | 8 | 2023 | - | 92% | 100% | 100% | 0% | 42.11% | 67.86% | 62.63% | 100% | 74.05% | 100% | 100% | 100% | 0 |
| 95130 | RS Umum Daerah Sangkulirang | 8 | 2023 | - | 66% | 75% | 100% | 0% | 93.15% | 0% | 97.78% | 100% | 88.28% | 100% | 76.47% | 100% | 0 |
| 95131 | RS Hermina Balikpapan | 8 | 2023 | - | 90% | 97% | 100% | 100% | 87.04% | 0% | 93% | 100% | 93.33% | 100% | 100% | 100% | 0 |
| 95132 | RS Ibu Anak Asy Syifa | 8 | 2023 | - | 100% | 100% | 100% | 50% | 73.08% | 0% | 64.81% | 100% | 98.11% | 0% | 100% | 0% | 0 |
| 95133 | RS Umum Daerah Beriman | 8 | 2023 | - | 87.5% | 99% | 100% | 10.53% | 84.8% | 0% | 95.21% | 100% | 99.13% | 97.65% | 99.9% | 100% | 0 |
| 95134 | RS Umum Daerah Nene Mallomo | 8 | 2023 | - | 91.1% | 100% | 97.97% | 85.71% | 93.15% | 0% | 87.71% | 94.38% | 90.76% | 62.86% | 95.05% | 100% | 0 |
| 95135 | RS Pancaran Kasih | 8 | 2023 | - | 82% | 84% | 100% | 0% | 42.53% | 0% | 95.81% | 100% | 99.93% | 100% | 65.81% | 100% | 0 |
| 95136 | RS Umum Daerah Tora Belo | 8 | 2023 | - | 88.1% | 88% | 100% | 87.5% | 83.33% | 1.96% | 99.19% | 100% | 95.06% | 100% | 100% | 33.33% | 0 |
| 95137 | RS Bhayangkara Manado | 8 | 2023 | - | 99.03% | 100% | 100% | 100% | 96.67% | 0.92% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95138 | RS Umum Daerah Ampana | 8 | 2023 | - | 77.5% | 75% | 92.05% | 86.67% | 71.26% | 0% | 83.5% | 100% | 99.99% | 67.5% | 98.21% | 100% | 0 |
| 95139 | RS Advent Manado | 8 | 2023 | - | 93.45% | 96% | 99.21% | 0% | 43.24% | 5.88% | 90.43% | 100% | 100% | 100% | 90.7% | 97.78% | 0 |
| 95140 | RS Umum Daerah Pratama Togean | 8 | 2023 | - | 85% | 87% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 95141 | RS Islam Sitti Maryam | 8 | 2023 | - | 61.92% | 98% | 90.2% | 0% | 69.89% | 0% | 100% | 100% | 91.71% | 0% | 100% | 100% | 0 |
| 95142 | RS Umum Daerah Tenriawaru Bone | 8 | 2023 | - | 85.22% | 86% | 100% | 40% | 40.15% | 22.55% | 89.26% | 99.02% | 88.22% | 0% | 100% | 100% | 0 |
| 95143 | RS Umum Daerah Talaud | 8 | 2023 | - | 68% | 81% | 53.69% | 66.67% | 100% | 0% | 76.85% | 100% | 83.09% | 0% | 100% | 100% | 0 |
| 95144 | RS Ibu dan Anak Kirana Manado | 8 | 2023 | - | 100% | 100% | 100% | 100% | 87.25% | 0% | 86.5% | 100% | 86.02% | 97.22% | 100% | 0% | 0 |
| 95145 | RS TNI AU Lanud Sam Ratulangi | 8 | 2023 | - | 70% | 95% | 100% | 0% | 100% | 0% | 70.97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95146 | RS Umum Siloam Hospital Manado | 8 | 2023 | - | 94.14% | 100% | 100% | 0% | 65.05% | 10.95% | 60.73% | 100% | 99.73% | 66.67% | 100% | 100% | 0 |
| 95147 | RS Umum Manado Medical Center | 8 | 2023 | - | 100% | 100% | 100% | 90% | 91.31% | 2.38% | 92.6% | 100% | 90% | 91.01% | 99.49% | 100% | 0 |
| 95148 | RS Umum Daerah Wakai | 8 | 2023 | - | 83% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.36% | 0% | 0% | 100% | 0 |
| 95149 | RS Prima Husada Sengkang | 8 | 2023 | - | 93% | 100% | 100% | 100% | 82.28% | 100% | 100% | 100% | 90.54% | 0% | 100% | 100% | 0 |
| 95150 | RS Umum Daerah ODSK | 8 | 2023 | 08-06-2024 | 87.04% | 87% | 98.93% | 0% | 100% | 0% | 94.05% | 100% | 92.48% | 87.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.