Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95151 | RS Mata Provinsi Sulawesi Utara | 8 | 2023 | - | 82.7% | 98% | 0% | 0% | 25.13% | 0% | 100% | 0% | 32.66% | 0% | 0% | 0% | 0 |
| 95152 | RS Umum Daerah Buluye Napoae Moutong | 8 | 2023 | - | 99% | 92% | 100% | 0% | 60% | 0% | 100% | 0% | 96.67% | 100% | 100% | 100% | 0 |
| 95153 | RS Hikmah Citra medika Sengkang | 8 | 2023 | - | 97.5% | 98% | 97.48% | 97.5% | 97.06% | 0% | 100% | 100% | 100% | 93.33% | 98.75% | 90% | 0 |
| 95154 | RS Budi Agung Palu | 8 | 2023 | - | 100% | 100% | 100% | 94.74% | 92.8% | 0% | 97.88% | 100% | 84.67% | 66.67% | 97.33% | 100% | 0 |
| 95155 | RS Umum Daerah Amurang | 8 | 2023 | - | 89.5% | 83% | 95% | 0% | 82% | 0% | 100% | 100% | 87% | 90% | 92% | 100% | 0 |
| 95156 | RS Umum Yapika | 8 | 2023 | - | 80% | 89% | 88.72% | 100% | 70.93% | 1.96% | 66.67% | 100% | 72.31% | 73.58% | 100% | 100% | 0 |
| 95157 | RS Umum Daerah Madani Palu | 8 | 2023 | - | 87.24% | 100% | 100% | 100% | 69.41% | 4.55% | 99.23% | 100% | 89.21% | 50.99% | 100% | 100% | 0 |
| 95158 | RS Umum Daerah Lasinrang Pinrang | 8 | 2023 | - | 98.23% | 99% | 99.94% | 100% | 91.19% | 6.52% | 92.33% | 100% | 80.86% | 0% | 43.51% | 100% | 0 |
| 95159 | RS Kalooran | 8 | 2023 | - | 95.52% | 100% | 100% | 0% | 67.24% | 0% | 56.57% | 100% | 84.67% | 72.66% | 72.73% | 100% | 0 |
| 95160 | Sentra Medika Hospital Minahasa Utara | 8 | 2023 | - | 88.05% | 100% | 99.82% | 100% | 76.55% | 26.39% | 64.01% | 100% | 98.79% | 0% | 100% | 100% | 0 |
| 95161 | RS Umum Daerah Bolaang Mongondow Utara | 8 | 2023 | - | 79.07% | 99% | 100% | 0% | 72.97% | 4.35% | 100% | 100% | 91.5% | 57.14% | 100% | 100% | 0 |
| 95162 | RS Woodward | 8 | 2023 | - | 91.37% | 90% | 100% | 100% | 60.31% | 2.55% | 100% | 98.61% | 100% | 79.31% | 100% | 92.65% | 0 |
| 95163 | RS Umum Daerah Undata Palu | 8 | 2023 | - | 90.09% | 90% | 85.31% | 0% | 48.51% | 0.87% | 96.67% | 100% | 100% | 80% | 99.68% | 100% | 0 |
| 95164 | RS Umum Daerah Tagulandang | 8 | 2023 | - | 97.5% | 88% | 100% | 0% | 93.8% | 0% | 100% | 100% | 99.59% | 100% | 100% | 100% | 0 |
| 95165 | RS Umum Daerah Kabupaten Sinjai | 8 | 2023 | - | 93.1% | 96% | 99.39% | 100% | 65.05% | 2.72% | 87.51% | 100% | 100% | 86.18% | 98% | 100% | 0 |
| 95166 | RS GKST Tentena | 8 | 2023 | - | 86.29% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 95167 | RS Umum Daerah Mitra Sehat | 8 | 2023 | - | 95.77% | 100% | 87.88% | 0% | 95.12% | 0% | 94.59% | 100% | 95.74% | 0% | 100% | 100% | 0 |
| 95168 | RSU Ratatotok Buyat | 8 | 2023 | - | 100% | 100% | 97.7% | 97.7% | 100% | 0% | 95.86% | 100% | 82.04% | 100% | 100% | 100% | 0 |
| 95169 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 8 | 2023 | - | 88.46% | 96% | 100% | 100% | 77.14% | 2.22% | 73.33% | 100% | 98.68% | 90.7% | 100% | 0% | 0 |
| 95170 | RS Umum Daerah Arifin Numang | 8 | 2023 | - | 55.41% | 98% | 99.54% | 61.54% | 57.72% | 22.47% | 63.03% | 100% | 99.87% | 77.63% | 99.37% | 94.74% | 0 |
| 95171 | RS Umum Daerah Bolaang Mongondow Selatan | 8 | 2023 | - | 81.59% | 97% | 100% | 0% | 66.15% | 0% | 92.28% | 100% | 96.92% | 53.85% | 100% | 100% | 0 |
| 95172 | RS Umum Daerah Bolaang Mongondow Timur | 8 | 2023 | - | 61.95% | 99% | 66.48% | 0% | 66.67% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 95173 | RSUP Prof. Dr. R. D. Kandou | 8 | 2023 | - | 88.75% | 100% | 100% | 71.43% | 87.48% | 2.07% | 98.6% | 100% | 98% | 100% | 100% | 100% | 0 |
| 95174 | RS Umum Anutapura Palu | 8 | 2023 | - | 86.42% | 100% | 69.41% | 95.45% | 80% | 2.88% | 99.25% | 100% | 81.37% | 100% | 50% | 100% | 0 |
| 95175 | RS Umum Daerah La Patarai | 8 | 2023 | - | 94.32% | 100% | 100% | 100% | 89.97% | 100% | 88.46% | 100% | 100% | 0% | 100% | 0% | 0 |
| 95176 | RS Umum Daerah Trikora Salakan | 8 | 2023 | - | 89% | 92% | 100% | 81.82% | 80% | 30% | 100% | 100% | 100% | 96.67% | 100% | 95% | 0 |
| 95177 | RS Pratama Bilabanggai Buko Selatan | 8 | 2023 | - | 100% | 96% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 95178 | RS Umum Daerah Luwuk | 8 | 2023 | - | 53.6% | 93% | 100% | 84.62% | 54.55% | 15% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 95179 | RS Umum Hj. Zubaeda Bantilan | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 83.33% | 100% | 0% | 0 |
| 95180 | RS Umum Daerah Batiling | 8 | 2023 | - | 82.5% | 84% | 90.76% | 0% | 69.11% | 0% | 100% | 0% | 97.48% | 100% | 100% | 0% | 0 |
| 95181 | RS Pratama dr. Abdul Chalik Masulili | 8 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 90.18% | 0% | 100% | 100% | 100% | 100% | 0 |
| 95182 | RS Umum Mokopido Toli-Toli | 8 | 2023 | - | 86.55% | 93% | 100% | 0% | 72.16% | 0% | 97.12% | 64.62% | 95.75% | 83.39% | 100% | 100% | 0 |
| 95183 | RS Claire Medika | 8 | 2023 | - | 98.01% | 91% | 90% | 100% | 87.27% | 0% | 91.59% | 100% | 93.48% | 81.82% | 90.32% | 100% | 0 |
| 95184 | RS Siloam Paal Dua | 8 | 2023 | - | 89.61% | 96% | 100% | 100% | 100% | 0% | 80.37% | 100% | 100% | 100% | 100% | 0% | 0 |
| 95185 | RS Umum Daerah Morowali | 8 | 2023 | - | 97.5% | 100% | 100% | 100% | 84% | 0% | 96.33% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 95186 | RS Umum Daerah dr. La Palaloi | 8 | 2023 | - | 98.73% | 98% | 99.75% | 0% | 47.27% | 19.88% | 79.09% | 100% | 99.99% | 0% | 98.96% | 100% | 0 |
| 95187 | RS Umum Daerah Salabangkapaku | 8 | 2023 | - | 86.72% | 99% | 98.71% | 0% | 100% | 0% | 100% | 100% | 99.03% | 100% | 100% | 0% | 0 |
| 95188 | RS Umum Daerah Kabelota | 8 | 2023 | - | 73% | 100% | 94.5% | 75% | 69% | 3.33% | 85% | 97.5% | 71.5% | 67% | 93% | 98.5% | 0 |
| 95189 | RS Umum Batara Siang | 8 | 2023 | - | 74.07% | 75% | 77.5% | 32.29% | 62% | 1.99% | 91.6% | 97.22% | 99.25% | 87.1% | 78% | 85.71% | 0 |
| 95190 | RS Umum Daerah Poso | 8 | 2023 | - | 81.42% | 82% | 98.63% | 0% | 15.88% | 0% | 92.54% | 93.75% | 82.33% | 100% | 94.44% | 0% | 0 |
| 95191 | RS Umum Daerah Kolonodale | 8 | 2023 | - | 93.56% | 100% | 100% | 100% | 82.69% | 0% | 97.12% | 100% | 83.57% | 0% | 100% | 100% | 0 |
| 95192 | RS TK 4 Dr. Yanto, Sp.OT | 8 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 0% | 50% | 100% | 95.67% | 100% | 100% | 100% | 0 |
| 95193 | RS AU dr. Dody Sardjoto | 8 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95194 | RS Umum Daerah Pendau Tambu Kab Donggala | 8 | 2023 | - | 87.6% | 76% | 100% | 0% | 100% | 0% | 100% | 100% | 98.53% | 100% | 100% | 0% | 0 |
| 95195 | RS Umum Daerah Siwa | 8 | 2023 | - | 89.15% | 92% | 89.79% | 100% | 90.11% | 0% | 81.4% | 100% | 99.74% | 100% | 99.42% | 75% | 0 |
| 95196 | RS Umum Daerah Raja Tombolotutu | 8 | 2023 | - | 86% | 73% | 100% | 0% | 91.84% | 0% | 100% | 100% | 99.96% | 0% | 0% | 0% | 0 |
| 95197 | RS Hermina Manado | 8 | 2023 | - | 95% | 100% | 100% | 100% | 62.5% | 2.33% | 60.87% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 95198 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 95199 | RS Ibu dan Anak Defina | 8 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98% | 100% | 100% | 0% | 0 |
| 95200 | RS Hapsah | 8 | 2023 | - | 81.71% | 99% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.