Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95251 | RS Umum Aisyiyah St. Khadijah | 8 | 2023 | - | 72.83% | 86% | 99% | 0% | 70.73% | 0% | 78.42% | 100% | 88.13% | 0% | 97.03% | 100% | 0 |
| 95252 | RS Hikmah Sejahtera Belopa | 8 | 2023 | - | 100% | 99% | 100% | 100% | 98.18% | 0% | 95.48% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 95253 | RS Umum Daerah Lapangan Sawang Kab. Sitaro | 8 | 2023 | - | 100% | 100% | 99.76% | 100% | 85.64% | 5.73% | 100% | 100% | 98.74% | 92.63% | 100% | 100% | 0 |
| 95254 | RS Mata Provinsi Kalimantan Timur | 8 | 2023 | - | 84.64% | 92% | 95.31% | % | 89.77% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 0 |
| 95255 | RS Umum Thalia Irham | 8 | 2023 | - | 75.69% | 88% | 99.26% | 100% | 71.22% | 0% | 68.72% | 96.77% | 100% | 100% | 100% | 100% | 0 |
| 95256 | RS Dr. J. H. Awaloei | 8 | 2023 | 09-06-2024 | 98.39% | 100% | 100% | 86.96% | 21.98% | 2.55% | 98.94% | 100% | 98.33% | 100% | 99.49% | 100% | 0 |
| 95257 | RS Bhayangkara Palu | 8 | 2023 | - | 100% | 97% | 100% | 100% | 90% | 100% | 100% | 100% | 64% | 60% | 100% | 100% | 0 |
| 95258 | RS Hermina Samarinda | 8 | 2023 | - | 82% | 99% | 99.4% | 78.95% | 99.2% | 1.68% | 76.67% | 100% | 99.8% | 80.25% | 84.15% | 100% | 0 |
| 95259 | RS Umum Liung Paduli | 8 | 2023 | - | 89.6% | 95% | 99.04% | 0% | 84.8% | 0% | 100% | 100% | 80.92% | 0% | 95.65% | 100% | 0 |
| 95260 | RS Tonsea | 8 | 2023 | - | 89% | 98% | 93.81% | 100% | 89.78% | 0% | 56.89% | 100% | 94.07% | 100% | 100% | 100% | 0 |
| 95261 | RS Hermana | 8 | 2023 | - | 83.5% | 98% | 100% | 0% | 4.3% | 0% | 72.22% | 100% | 100% | 87.5% | 100% | 0% | 0 |
| 95262 | RS Umum Daerah Batara Guru | 8 | 2023 | - | 74.78% | 95% | 97.4% | 25% | 39.07% | 8.66% | 77.4% | 100% | 89.18% | 72.73% | 97.43% | 0% | 0 |
| 95263 | RS Bergerak Kab.Kep.Talaud | 8 | 2023 | - | 97.46% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 95264 | RS Umum Daerah Madising | 8 | 2023 | - | 76.44% | 100% | 100% | % | 84.91% | 0% | 81.82% | 100% | 85.25% | 0% | 100% | 100% | 0 |
| 95265 | RS Umum Daerah dr.H. Jusuf SK | 8 | 2023 | - | 86.6% | 91% | 93.3% | 0% | 61.24% | 18.3% | 65.4% | 100% | 100% | 0% | 96.54% | 100% | 0 |
| 95266 | RS Umum Noongan | 8 | 2023 | - | 88.46% | 85% | 83.94% | 0% | 85.61% | 0% | 84.43% | 100% | 93.33% | 83.33% | 99.68% | 85.71% | 0 |
| 95267 | RS Umum Daerah Lanto Daeng Pasewang | 8 | 2023 | - | 81% | 83% | 94.49% | 0% | 68.71% | 0.68% | 84.6% | 100% | 84.94% | 97.1% | 93.43% | 100% | 0 |
| 95268 | RS Ibu dan Anak Jimmy Medika Borneo | 8 | 2023 | - | 85.37% | 92% | 100% | 100% | 95.93% | 10.81% | 80.39% | 100% | 83.62% | 85.11% | 85.33% | 100% | 0 |
| 95269 | RS Umum Sis Al Jufri Palu | 8 | 2023 | - | 94.2% | 99% | 100% | 100% | 64.11% | 0% | 100% | 100% | 64.06% | 0% | 100% | 50% | 0 |
| 95270 | RS Budi Setia | 8 | 2023 | - | 87.5% | 87% | 100% | 0% | 75% | 0% | 86% | 100% | 85% | 75% | 95% | 100% | 0 |
| 95271 | RS Ibu Dan Anak Hikmah Sawi | 8 | 2023 | - | 95.24% | 95% | 100% | 100% | 92.93% | 0% | 85.33% | 100% | 99% | 83.08% | 100% | 100% | 0 |
| 95272 | RS Khusus Bedah Al Ishaqiy | 8 | 2023 | 01-01-1970 | 89% | 84% | 100% | 0% | 100% | 0% | 85.71% | 100% | 97.14% | 100% | 100% | 100% | 0 |
| 95273 | RS Muhammadiyah Gresik | 8 | 2023 | - | 97.29% | 99% | 100% | 100% | 93.5% | 0% | 60.48% | 100% | 99.14% | 100% | 100% | 100% | 0 |
| 95274 | RS Petrokimia Gresik | 8 | 2023 | 10-11-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 90.73% | 100% | 99.64% | 82.56% | 100% | 100% | 0 |
| 95275 | RS Denisa | 8 | 2023 | - | 90% | 100% | 100% | 100% | 68.71% | 0% | 92.13% | 100% | 98.88% | 92.31% | 100% | 100% | 0 |
| 95276 | RS Umum Daerah Ibnu Sina Kab. Gresik | 8 | 2023 | - | 99.25% | 99% | 100% | 0% | 47.37% | 1.38% | 93.76% | 98.7% | 87.05% | 100% | 99.67% | 100% | 0 |
| 95277 | RS Manyar Medical Centre | 8 | 2023 | - | 86% | 100% | 98.89% | 0% | 87.73% | 4.9% | 96.99% | 66.67% | 62.65% | 100% | 100% | 100% | 0 |
| 95278 | RS Ciputra | 8 | 2023 | - | 82.59% | 100% | 100% | 100% | 70.92% | 29.17% | 70.1% | 98.79% | 100% | 95.45% | 100% | 100% | 0 |
| 95279 | RS Ibu dan Anak Aisyiyah | 8 | 2023 | - | 88.8% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 80.77% | 97.14% | 100% | 0% | 0 |
| 95280 | RS National Hospital | 8 | 2023 | - | 84.09% | 84% | 99.29% | 0% | 79.99% | 5.73% | 70.4% | 98.65% | 96.47% | 0% | 93.48% | 100% | 0 |
| 95281 | RS Ibu dan Anak Lombok Dua Dua | 8 | 2023 | - | 83.65% | 100% | 100% | 100% | 89.6% | 0% | 86.67% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 95282 | RS Universitas Airlangga | 8 | 2023 | - | 100% | 100% | 100% | 100% | 73.89% | 0% | 93.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95283 | RS Ibu dan Anak Nur Ummi Numbi | 8 | 2023 | - | 96.5% | 99% | 100% | 100% | 96% | 0% | 93.24% | 100% | 91.33% | 97.37% | 100% | 100% | 0 |
| 95284 | RS Umum Murni Asih | 8 | 2023 | - | 99.5% | 94% | 99.5% | 1.28% | 93% | 1% | 97.5% | 1% | 93% | 0% | 100% | 99% | 0 |
| 95285 | RS St. Carolus Summarecon Serpong | 8 | 2023 | - | 98.25% | 100% | 100% | 0% | 94.43% | 0% | 82.95% | 100% | 9.64% | 0% | 92.31% | 100% | 0 |
| 95286 | RS Ibu dan Anak Bunda Sejahtera | 8 | 2023 | - | 99.43% | 100% | 100% | 0% | 70.77% | 0% | 63.71% | 100% | 99.05% | 100% | 100% | 100% | 0 |
| 95287 | RS Permata Hati | 8 | 2023 | - | 90% | 91% | 100% | 100% | 80.62% | 0% | 60.66% | 100% | 91.24% | 72.6% | 100% | 100% | 0 |
| 95288 | RS Semen Gresik | 8 | 2023 | 02-05-2024 | 100% | 100% | 100% | 100% | 98.93% | 0.62% | 83.26% | 100% | 82.16% | 92.13% | 100% | 100% | 0 |
| 95289 | RS Ibu dan Anak Glamour Husada Kebun | 8 | 2023 | - | 96.76% | 98% | 0% | 100% | 94.87% | 0% | 91.92% | 81.82% | 98.6% | 0% | 0% | 0% | 0 |
| 95290 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 8 | 2023 | - | 95.15% | 98% | 100% | 85.71% | 85.54% | 12.5% | 93.67% | 98% | 60.69% | 81.08% | 88.35% | 100% | 0 |
| 95291 | RS Ibu dan Anak Harapan Mulia | 8 | 2023 | - | 89% | 84% | 100% | 100% | 73.16% | 0% | 61.25% | 100% | 99.68% | 33.33% | 100% | 100% | 0 |
| 95292 | RS Umum Keluarga Kita | 8 | 2023 | - | 86.63% | 100% | 100% | 100% | 61.22% | 0% | 39.44% | 100% | 99.65% | 33.33% | 100% | 100% | 0 |
| 95293 | RS PKU Muhammadiyah Surabaya | 8 | 2023 | - | 97% | 99% | 99.2% | 88.89% | 81% | 10% | 66.67% | 100% | 85% | 78.67% | 98% | 100% | 0 |
| 95294 | RS Fathma Medika | 8 | 2023 | - | 97.18% | 99% | 100% | 100% | 87.07% | 0% | 42.82% | 100% | 87.34% | 100% | 100% | 100% | 0 |
| 95295 | RS Ibu dan Anak Pusura Tegalsari | 8 | 2023 | 10-04-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 95296 | RS Umum Daerah Malingping | 8 | 2023 | 10-10-2023 | 92.5% | 100% | 100% | 100% | 75.19% | 22.41% | 69.72% | 100% | 96.55% | 100% | 100% | 100% | 0 |
| 95297 | RS Ibu dan Anak Khodijah | 8 | 2023 | - | 95.71% | 100% | 100% | 100% | 100% | 11.11% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95298 | RS Misi Lebak | 8 | 2023 | - | 92% | 100% | 98.35% | 100% | 89.45% | 0% | 41.92% | 98.88% | 100% | 51.51% | 100% | 100% | 0 |
| 95299 | RS Ibu dan Anak Ferina | 8 | 2023 | - | 73.06% | 100% | 99.92% | 100% | 81.32% | 6.67% | 95.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95300 | RS PKU Muhammadiyah Sekapuk | 8 | 2023 | - | 96.46% | 97% | 100% | 100% | 97.18% | 2.42% | 100% | 78.68% | 90.08% | 90.48% | 99.45% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.