Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95451 | RS Hermina Serpong | 8 | 2023 | - | 91.5% | 100% | 100% | 0% | 81.52% | 0% | 85.45% | 100% | 98% | 60% | 100% | 100% | 0 |
| 95452 | RS TK. II Udayana | 8 | 2023 | - | 99.63% | 100% | 98.61% | 93.33% | 91.01% | 0% | 99.13% | 100% | 95.29% | 80% | 100% | 100% | 0 |
| 95453 | RS Mentari | 8 | 2023 | - | 81.28% | 95% | 100% | 0% | 82.98% | 0% | 61.33% | 100% | 99.98% | 58.82% | 100% | 100% | 0 |
| 95454 | RS Umum Daerah Singasana | 8 | 2023 | - | 96.97% | 98% | 99.96% | 100% | 98.43% | 0% | 98.69% | 100% | 100% | 100% | 99.44% | 100% | 0 |
| 95455 | RS Umum Daerah dr. Drajat Prawiranegara | 8 | 2023 | - | 91.7% | 95% | 100% | 100% | 74.11% | 4.56% | 98.16% | 91.5% | 86% | 84.09% | 100% | 100% | 0 |
| 95456 | RS Premier Bintaro | 8 | 2023 | - | 93.46% | 100% | 99.83% | 100% | 87.75% | 12.04% | 72.8% | 88.11% | 0% | 93.99% | 70.71% | 94.17% | 0 |
| 95457 | RS Umum Ibunda | 8 | 2023 | - | 82.81% | 88% | 93.51% | 0% | 77.69% | 0% | 62.37% | 100% | 76.95% | 61.3% | 70.24% | 100% | 0 |
| 95458 | RS Umum BUN | 8 | 2023 | - | 86.52% | 98% | 100% | 100% | 88.43% | 4.69% | 80.15% | 100% | 95.31% | 90% | 100% | 100% | 0 |
| 95459 | RS Umum Daerah Sanjiwani Gianyar | 8 | 2023 | - | 93.17% | 100% | 100% | 100% | 89.21% | 0% | 82.82% | 100% | 100% | 75% | 100% | 100% | 0 |
| 95460 | RS Surya Medika PKU Muhammadiyah Sumbawa | 8 | 2023 | - | 96.23% | 100% | 100% | 100% | 94.74% | 0% | 78.51% | 100% | 91.33% | 85.18% | 100% | 100% | 0 |
| 95461 | RS Umum Daerah Karangasem | 8 | 2023 | 01-01-1970 | 98.22% | 98% | 97.2% | 0% | 87.57% | 1.04% | 98.21% | 100% | 95.02% | 93.55% | 99.02% | 100% | 0 |
| 95462 | RS Lotim Medical Center | 8 | 2023 | - | 90.83% | 93% | 96.67% | 100% | 100% | 2.71% | 29.09% | 100% | 90% | 98.44% | 100% | 100% | 0 |
| 95463 | RS Umum Bali Royal | 8 | 2023 | - | 90% | 100% | 100% | 100% | 94.92% | 0.57% | 85.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95464 | RS Islam Yatofa | 8 | 2023 | 01-01-1970 | 97% | 93% | 98.96% | 100% | 82.19% | 4.17% | 90.91% | 100% | 100% | 88.57% | 90.91% | 100% | 0 |
| 95465 | RS Siloam Hospitals Lippo Village | 8 | 2023 | - | 95.1% | 100% | 97.33% | 100% | 61.15% | 3.47% | 68.32% | 95.3% | 99.94% | 100% | 90.74% | 94.93% | 0 |
| 95466 | RS Umum Daerah Klungkung | 8 | 2023 | 11-04-2023 | 87.08% | 100% | 100% | 100% | 92.58% | 0% | 98.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95467 | RS Sari Asih Serang | 8 | 2023 | - | 97% | 96% | 100% | 90.48% | 84.57% | 3.77% | 81.95% | 100% | 99.97% | 97.44% | 99.98% | 95.01% | 0 |
| 95468 | RS Umum Daerah Provinsi NTB | 8 | 2023 | - | 87.59% | 100% | 98.75% | 76.92% | 81.2% | 2.12% | 97.04% | 95.36% | 90.06% | 84.35% | 97.62% | 100% | 0 |
| 95469 | RS Tk. IV Singaraja | 8 | 2023 | - | 80% | 90% | 100% | 100% | 85.71% | 0% | 85.86% | 100% | 89% | 76.92% | 98.28% | 75% | 0 |
| 95470 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 8 | 2023 | - | 97.5% | 100% | 100% | 96% | 95% | 0% | 96% | 100% | 96.67% | 94% | 100% | 96% | 0 |
| 95471 | RS Medika BSD | 8 | 2023 | - | 90.7% | 95% | 100% | 0% | 79.08% | 4.91% | 54.39% | 100% | 76.75% | 0% | 100% | 100% | 0 |
| 95472 | RS Umum Primaya Pasar Kemis | 8 | 2023 | - | 88.8% | 96% | 95.69% | 0% | 99.35% | 2.14% | 96.65% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 95473 | RS Ibu dan Anak Permata Sarana Husada | 8 | 2023 | 10-12-2023 | 97.31% | 97% | 100% | 75% | 95.5% | 48% | 95.2% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95474 | RS Medika Lestari | 8 | 2023 | - | 90.91% | 98% | 96.83% | 100% | 99.51% | 3.33% | 83.33% | 100% | 100% | 22.22% | 96.52% | 100% | 0 |
| 95475 | RS Permata Pamulang | 8 | 2023 | - | 91% | 98% | 100% | 100% | 83% | 1.04% | 86% | 100% | 86.12% | 85% | 100% | 87.5% | 0 |
| 95476 | RS Umum Hermina Cilegon | 8 | 2023 | 01-01-1970 | 99.5% | 96% | 100% | 100% | 89.26% | 0% | 93.33% | 100% | 100% | 91.43% | 100% | 100% | 0 |
| 95477 | RS Umum Daerah Manggelewa | 8 | 2023 | - | 87.5% | 100% | 100% | % | 82.22% | % | 85% | 100% | 80.56% | 0% | 100% | 83.5% | 0 |
| 95478 | RS Umum Balimed Karangasem | 8 | 2023 | - | 100% | 93% | 100% | 0% | 100% | 0% | 90.3% | 100% | 91.77% | 88.89% | 100% | 100% | 0 |
| 95479 | RS Otika Medika | 8 | 2023 | - | 88% | 96% | 100% | 100% | 95.24% | 0% | 91.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95480 | RS Kenak Medika | 8 | 2023 | - | 86.19% | 100% | 100% | 0% | 76.23% | 3.45% | 57.14% | 100% | 99.88% | 0% | 100% | 100% | 0 |
| 95481 | RS Khusus Mata Bali Mandara | 8 | 2023 | 01-01-1970 | 99.81% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95482 | RS Bethsaida | 8 | 2023 | - | 83.18% | 99% | 100% | 0% | 99.15% | 0% | 96% | 100% | 99.99% | 95% | 100% | 100% | 0 |
| 95483 | RS Umum Wisma Prashanti | 8 | 2023 | - | 87.88% | 97% | 100% | 0% | 100% | 0% | 56.63% | 100% | 99.99% | 66.67% | 100% | 100% | 0 |
| 95484 | RS Ibu dan Anak Dhia | 8 | 2023 | - | 86.96% | 97% | 100% | 100% | 99.01% | 0% | 100% | 100% | 97.65% | 73.33% | 100% | 100% | 0 |
| 95485 | RS Windu Husada | 8 | 2023 | - | 96.49% | 98% | 99.91% | 100% | 99.03% | 0.86% | 94.17% | 100% | 97.06% | 88.42% | 100% | 0% | 0 |
| 95486 | RS Mandalika Provinsi Nusa Tenggara Barat | 8 | 2023 | - | 93.77% | 93% | 96.75% | 0% | 93.65% | 0% | 98.08% | 79.59% | 97.08% | 100% | 96.11% | 80% | 0 |
| 95487 | RS Kurnia Serang | 8 | 2023 | - | 98.08% | 100% | 100% | 100% | 70.54% | 1.17% | 51.36% | 100% | 100% | 85.71% | 0% | 100% | 0 |
| 95488 | RS Budiasih | 8 | 2023 | - | 93.38% | 95% | 100% | 100% | 100% | 0.48% | 73.38% | 100% | 97% | 83.33% | 95% | 100% | 0 |
| 95489 | RS Umum Garba Med | 8 | 2023 | 11-07-2023 | 97.85% | 97% | 100% | 0% | 97.8% | 0% | 96.27% | 100% | 88.93% | 96.61% | 100% | 100% | 0 |
| 95490 | RS Hermina Ciruas | 8 | 2023 | - | 97.03% | 99% | 100% | 95.83% | 94.65% | 3.33% | 87.14% | 100% | 100% | 80% | 100% | 100% | 0 |
| 95491 | RS Umum Daerah Wangaya | 8 | 2023 | - | 95.04% | 95% | 100% | 27.78% | 100% | 8.06% | 86.2% | 99.24% | 99.25% | 100% | 100% | 100% | 0 |
| 95492 | RS Umum Dharma Kerti | 8 | 2023 | 01-01-1970 | 99.04% | 100% | 100% | 0% | 95.31% | 1.43% | 75.78% | 100% | 100% | 0% | 100% | 97.09% | 0 |
| 95493 | RS Mata Achmad Wardi BWI-DD | 8 | 2023 | - | 90.5% | 100% | 100% | 0% | 100% | 4.29% | 100% | 100% | 92.8% | 100% | 100% | 100% | 0 |
| 95494 | RS Daan Mogot Kesdam Jaya | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 95495 | RS Umum Daerah Dr. R. Soedjono Selong | 8 | 2023 | - | 91.26% | 94% | 99.53% | 100% | 56.24% | 0% | 59.91% | 100% | 91.19% | 93.79% | 89.8% | 100% | 0 |
| 95496 | RS Umum Kasih Ibu Tabanan | 8 | 2023 | - | 99.38% | 100% | 100% | 0% | 100% | 5.98% | 63.01% | 90% | 80.56% | 35.62% | 100% | 100% | 0 |
| 95497 | RS Umum Sumbawa Besar | 8 | 2023 | - | 94.35% | 92% | 97.1% | 100% | 78.1% | 100% | 98.81% | 100% | 100% | 100% | 100% | 84.21% | 0 |
| 95498 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 8 | 2023 | - | 87.02% | 98% | 100% | 85.71% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95499 | RS H. L. Manambai Abdulkadir | 8 | 2023 | - | 85.97% | 100% | 100% | 100% | 63.83% | 0% | 71.88% | 99.12% | 98.39% | 81.25% | 83.33% | 100% | 0 |
| 95500 | RS Ibu dan Anak Bhumi Bunda | 8 | 2023 | - | 87.08% | 100% | 80% | 100% | 61.5% | 0% | 63.64% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.