Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95501 | RS Sari Asih Ciputat | 8 | 2023 | - | 85.96% | 96% | 99.51% | 100% | 54.58% | 0.49% | 81.3% | 100% | 99.87% | 54.55% | 100% | 100% | 0 |
| 95502 | RS Umum Daerah Kota Serang | 8 | 2023 | - | 84.33% | 96% | 100% | 100% | 86.51% | 8.77% | 96.67% | 100% | 94.75% | 100% | 100% | 100% | 0 |
| 95503 | RS Benggala | 8 | 2023 | - | 90.47% | 95% | 92.61% | 0% | 84.38% | 2.94% | 75% | 0% | 60.34% | 83.33% | 85.27% | 80% | 0 |
| 95504 | RS Tonggak Husada | 8 | 2023 | - | 88.5% | 84% | 100% | 100% | 91.48% | 0% | 48.39% | 100% | 91.68% | 100% | 100% | 0% | 0 |
| 95505 | RS Umum Surya Husadha | 8 | 2023 | - | 94.63% | 100% | 100% | 0% | 90.51% | 0% | 96.69% | 100% | 89% | 82.53% | 100% | 100% | 0 |
| 95506 | RS Umum Dompu | 8 | 2023 | - | 94% | 92% | 89.18% | 0% | 78.91% | 1.82% | 99.61% | 81.48% | 92.06% | 0% | 82.22% | 100% | 0 |
| 95507 | RS Umum Bintang | 8 | 2023 | - | 97.75% | 100% | 99% | 100% | 92.41% | 4.88% | 73.21% | 100% | 98.89% | 0% | 100% | 100% | 0 |
| 95508 | RS Ibu dan Anak Buah Hati Pamulang | 8 | 2023 | - | 94.5% | 100% | 100% | 92.31% | 96.28% | 3.45% | 94.34% | 100% | 99.97% | 99.06% | 100% | 100% | 0 |
| 95509 | RS Umum Kertayasa | 8 | 2023 | - | 89% | 94% | 98.18% | 0% | 95.12% | 0% | 86.36% | 0% | 75.47% | 81.82% | 0% | 83.33% | 0 |
| 95510 | RS Umum Murni Teguh Tuban Bali | 8 | 2023 | - | 98% | 100% | 100% | 100% | 93% | 0% | 79% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95511 | RS Khusus THT-Bedah KL Proklamasi BSD | 8 | 2023 | - | 98.5% | 98% | 97.89% | 0% | 57.89% | 0% | 100% | 0% | 57.89% | 100% | 100% | 100% | 0 |
| 95512 | RS Ibu dan Anak Harapan Bunda | 8 | 2023 | - | 97.5% | 100% | 100% | 0% | 90% | 0% | 65% | 100% | 99% | 0% | 100% | 100% | 0 |
| 95513 | RS Khusus Bedah BIMC | 8 | 2023 | - | 87.13% | 96% | 67.65% | 0% | 95.75% | 1.18% | 85.39% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95514 | RS Hermina Periuk Tangerang | 8 | 2023 | - | 90% | 100% | 100% | 93.75% | 71.88% | 8.26% | 100% | 100% | 99.91% | 90.32% | 100% | 100% | 0 |
| 95515 | RS Mitra Husada | 8 | 2023 | 01-01-1970 | 89.6% | 99% | 100% | 88.89% | 85% | 5% | 87.37% | 100% | 90.53% | 85% | 100% | 90% | 0 |
| 95516 | RS Khusus Bedah BIMC Nusa Dua | 8 | 2023 | - | 92.28% | 97% | 100% | 0% | 96.31% | 0% | 70.18% | 100% | 99.4% | 100% | 100% | 100% | 0 |
| 95517 | RS Ibu dan Anak Karunia Bunda | 8 | 2023 | - | 93.5% | 98% | 98.04% | 100% | 92.87% | 0% | 95.95% | 100% | 95.24% | 93.55% | 100% | 100% | 0 |
| 95518 | RS Ibu dan Anak Cahaya Bunda | 8 | 2023 | - | 98% | 100% | 100% | 85.94% | 71.88% | 1.56% | 96.88% | 100% | 89.06% | 85.94% | 93.75% | 100% | 0 |
| 95519 | RS Umum Daerah Bali Mandara Provinsi Bali | 8 | 2023 | 01-01-1970 | 90.1% | 100% | 100% | 100% | 94.29% | 1.94% | 99.53% | 100% | 100% | 0% | 99.89% | 100% | 0 |
| 95520 | RS Ibu dan Anak Assyifa | 8 | 2023 | - | 88.5% | 90% | 94.02% | 89.47% | 77.42% | 0% | 79.03% | 100% | 94.1% | 71.43% | 97.09% | 100% | 0 |
| 95521 | RS Umum Bhakti Asih | 8 | 2023 | - | 94.1% | 96% | 99.86% | 92.45% | 67.79% | 0% | 57.39% | 95.62% | 99.91% | 37.78% | 98.33% | 88.89% | 0 |
| 95522 | RS Islam S. Anggoro | 8 | 2023 | 11-09-2023 | 82.74% | 89% | 90.53% | 100% | 23.25% | 0% | 11.65% | 100% | 94.33% | 80% | 87.5% | 86.67% | 0 |
| 95523 | RS Umum Grha Bhakti Medika | 8 | 2023 | - | 99.52% | 100% | 100% | 100% | 87.14% | 7.69% | 47.73% | 100% | 72.87% | 0% | 100% | 100% | 0 |
| 95524 | RS Insan Permata | 8 | 2023 | - | 88.1% | 91% | 100% | 0% | 77.12% | 3.77% | 69.76% | 100% | 97.66% | 94.84% | 100% | 100% | 0 |
| 95525 | RS Mitra Keluarga Gading Serpong | 8 | 2023 | - | 99.14% | 99% | 100% | 0% | 100% | 0% | 88.52% | 100% | 100% | 96.43% | 100% | 100% | 0 |
| 95526 | RS Metro Hospitals M. Toha | 8 | 2023 | - | 98.48% | 100% | 100% | 0% | 91.03% | 31.58% | 63.26% | 100% | 89.58% | 100% | 100% | 100% | 0 |
| 95527 | RS Umum Siloam Bali | 8 | 2023 | 11-10-2023 | 88.67% | 99% | 100% | 0% | 60.44% | 4.12% | 75.92% | 100% | 99.81% | 100% | 100% | 70.69% | 0 |
| 95528 | RS Mitra Keluarga Bintaro | 8 | 2023 | - | 97.98% | 100% | 100% | 0% | 99.23% | 3.7% | 98.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95529 | RS Umum Hermina Tangerang | 8 | 2023 | - | 96.58% | 100% | 100% | 92.31% | 80.56% | 0.43% | 83.95% | 100% | 100% | 92% | 100% | 100% | 0 |
| 95530 | RS Umum Bhakti Rahayu | 8 | 2023 | - | 82% | 91% | 90% | 0% | 83.73% | 0% | 89.19% | 0% | 0% | 0% | 100% | 100% | 0 |
| 95531 | RS Umum Daerah Serpong Utara | 8 | 2023 | - | 99.74% | 100% | 100% | 100% | 100% | 0% | 94.88% | 100% | 99.94% | 85% | 100% | 100% | 0 |
| 95532 | RS Balimed Buleleng | 8 | 2023 | - | 100% | 100% | 100% | 0% | 77.04% | 0% | 93.92% | 100% | 99.9% | 0% | 100% | 100% | 0 |
| 95533 | RS Buah Hati Ciputat | 8 | 2023 | 12-01-2023 | 90% | 86% | 100% | 85.71% | 79.85% | 1.1% | 81.58% | 100% | 99.98% | 80% | 100% | 90.91% | 0 |
| 95534 | RS Mandaya Royal Puri | 8 | 2023 | - | 90.66% | 93% | 100% | 100% | 92.11% | 0% | 75% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 95535 | RS Ibu dan Anak Gebang Medika | 8 | 2023 | - | 90.9% | 98% | 100% | 93.75% | 90.87% | 100% | 47.06% | 88.24% | 100% | 100% | 100% | 100% | 0 |
| 95536 | RS Umum Kab. Lombok Utara | 8 | 2023 | - | 86.5% | 87% | 93.33% | 0% | 87.5% | 0% | 97.5% | 100% | 96% | 63.33% | 92.5% | 100% | 0 |
| 95537 | RS Umum Surya Husadha | 8 | 2023 | - | 98.5% | 100% | 100% | 100% | 92.78% | 0% | 100% | 100% | 96.28% | 100% | 100% | 100% | 0 |
| 95538 | RS Jiwa Provinsi Bali | 8 | 2023 | - | 92.2% | 95% | 100% | 0% | 60.76% | 0% | 33.25% | 100% | 100% | 79.82% | 100% | 0% | 0 |
| 95539 | RS Umum Prima Medika | 8 | 2023 | - | 93.8% | 94% | 99.84% | 100% | 95.91% | 0% | 85.79% | 100% | 100% | 100% | 100% | 82.76% | 0 |
| 95540 | RS Sari Asih Ciledug | 8 | 2023 | 01-01-1970 | 93.55% | 100% | 98.98% | 100% | 99.67% | 0% | 90.41% | 100% | 94.54% | 65.62% | 96.74% | 100% | 0 |
| 95541 | RS Primaya | 8 | 2023 | - | 96.34% | 97% | 99.13% | 0% | 97.95% | 4.11% | 83.87% | 100% | 94.37% | 82.09% | 98.73% | 100% | 0 |
| 95542 | RS Ibu dan Anak Puri Bunda Tabanan | 8 | 2023 | - | 96.82% | 99% | 100% | 100% | 99.05% | 2.8% | 88.61% | 100% | 100% | 92% | 100% | 100% | 0 |
| 95543 | RS Ibu dan Anak Ilanur | 8 | 2023 | - | 84% | 91% | 100% | 100% | 89.92% | 0% | 52.78% | 100% | 100% | 92.03% | 87.64% | 100% | 0 |
| 95544 | RS Umum Kasih Ibu Kedonganan | 8 | 2023 | - | 87.5% | 95% | 100% | 75% | 80% | 0% | 89.43% | 100% | 94.95% | 0% | 100% | 100% | 0 |
| 95545 | RS Umum Kasih Ibu Saba | 8 | 2023 | 01-01-1970 | 85% | 100% | 100% | 0% | 88.57% | 7.3% | 92.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95546 | RS umum Karya Dharma Husada | 8 | 2023 | - | 83.5% | 98% | 100% | 100% | 100% | 0% | 81.28% | 100% | 91.38% | 71.43% | 100% | 100% | 0 |
| 95547 | RS PKU Muhammadiyah Bima | 8 | 2023 | 01-01-1970 | 97.84% | 94% | 100% | 100% | 93.18% | 3.64% | 90.96% | 100% | 97.1% | 83.33% | 100% | 100% | 0 |
| 95548 | RS Ibu dan Anak Pratiwi | 8 | 2023 | - | 82% | 97% | 100% | 100% | 96% | 0% | 84.16% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 95549 | RS Gigi dan Mulut Saraswati Denpasar | 8 | 2023 | - | 85.29% | 93% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 95550 | RS Umum Daerah Giri Emas | 8 | 2023 | - | 91.72% | 86% | 100% | 0% | 92.63% | 0% | 100% | 100% | 100% | 0% | 91.13% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.