Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 9551 | RS Petrokimia Gresik | 11 | 2025 | 12-09-2025 | 95.95% | 100% | 100% | % | 98.46% | 1.4% | 80.35% | 100% | 99.99% | 81.67% | 100% | 100% | |
| 9552 | RS Umum Daerah Ngimbang | 11 | 2025 | 12-10-2025 | 86.01% | 85% | 100% | 100% | 80.54% | 6.2% | 97.19% | 95% | 80.22% | 81.25% | 100% | 89.74% | |
| 9553 | RS Umum Daerah Dr. Soegiri Lamongan | 11 | 2025 | 12-06-2025 | 96.87% | 100% | 99.99% | 100% | 94.81% | 0.72% | 96.54% | 100% | 99.99% | 99.44% | 100% | 100% | |
| 9554 | RS Umum At-Tin Husada | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 80% | 100% | 4.44% | 86.36% | 66.67% | 95.21% | 50% | 100% | 100% | |
| 9555 | RS Umum Bhayangkara Tk. III Nganjuk | 11 | 2025 | 12-10-2025 | 88.73% | 95% | 99.79% | 100% | 87.76% | 7.76% | 77.39% | 100% | 92.85% | 75% | 98.89% | 100% | |
| 9556 | RS Umum BRI Medika Malang | 11 | 2025 | 12-09-2025 | 99.72% | 100% | 100% | 100% | 96.15% | 0% | 96.12% | 100% | 96.79% | 100% | 100% | 100% | |
| 9557 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 11 | 2025 | 12-09-2025 | 96.23% | 100% | 100% | 75% | 86.38% | 1.33% | 100% | 100% | 100% | 88.18% | 100% | 100% | |
| 9558 | RS Daerah Kertosono | 11 | 2025 | 01-12-2026 | 85.62% | 97% | 98.56% | 1% | 78.21% | 1% | 96.13% | 100% | 72.24% | 0% | 100% | 100% | 83.6 |
| 9559 | RS Umum Daerah dr. Mohamad Saleh Kota Probolinggo | 11 | 2025 | 12-10-2025 | 99.9% | 100% | 100% | 0% | 100% | 0% | 95.12% | 100% | 100% | 76% | 100% | 0% | |
| 9560 | RS Ibu dan Anak Puri | 11 | 2025 | 12-10-2025 | 90.75% | 87% | 81.82% | 0% | 96.57% | 0% | 100% | 100% | 98.85% | 100% | 100% | 100% | 0 |
| 9561 | RS Umum Daerah Nganjuk | 11 | 2025 | 12-05-2025 | 80.33% | 85% | 99.53% | 100% | 49.84% | % | 81.95% | 90.66% | 95.15% | 66.67% | 100% | 100% | |
| 9562 | RS Umum Amanah | 11 | 2025 | 01-01-1970 | 98% | 99% | 99.77% | 100% | 100% | 0% | 95.33% | 100% | 47.88% | 100% | 100% | 100% | 0 |
| 9563 | RS Umum Aisyiyah Bojonegoro | 11 | 2025 | 12-08-2025 | 92.32% | 96% | 100% | 100% | 78.33% | 2.56% | 86.82% | 99.34% | 99.24% | 76.32% | 100% | 100% | |
| 9564 | RS Umum PKU Muhammadiyah Mojoagung | 11 | 2025 | 12-09-2025 | 98.58% | 97% | 100% | 0% | 71.31% | 7.69% | 72.38% | 100% | 100% | 65.62% | 100% | 100% | |
| 9565 | RS Ibu dan Anak Muhammadiyah Malang | 11 | 2025 | 12-09-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 62.5% | 100% | 100% | 0% | 100% | 100% | 96 |
| 9566 | RS Islam Malang | 11 | 2025 | 12-05-2025 | 94.69% | 95% | 99.75% | 100% | 61.35% | 2.02% | 23.22% | 100% | 94.78% | 88.89% | 100% | 100% | |
| 9567 | RS Bedah Surya Dharma Husada | 11 | 2025 | 12-08-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | |
| 9568 | RS Umum Muhamadiyah Sumberejo | 11 | 2025 | 12-05-2025 | 75.99% | 92% | 100% | 100% | 91.49% | 0% | 83.77% | 100% | 97.39% | 86.27% | 100% | 100% | |
| 9569 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 11 | 2025 | 12-10-2025 | 91.11% | 92% | 100% | 100% | 99.76% | 0% | 86.67% | 100% | 94.2% | 99.35% | 100% | 100% | 0 |
| 9570 | RS Umum Pelengkap Medical Center | 11 | 2025 | 12-08-2025 | 99.21% | 100% | 99.94% | 100% | 76.93% | 0% | 76.93% | 100% | 99.49% | 93.39% | 100% | 100% | |
| 9571 | RS Asih Abyakta | 11 | 2025 | - | 92.67% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 9572 | RS Umum Islam Aisyiyah Malang | 11 | 2025 | 12-08-2025 | 87.74% | 100% | 99.25% | 0% | 69.75% | 0% | 62.68% | 100% | 97.29% | 62.75% | 100% | 100% | 87.05 |
| 9573 | RS Umum Daerah Sumberrejo | 11 | 2025 | 12-08-2025 | 95.39% | 100% | 100% | 100% | 95.88% | 1.19% | 97.94% | 100% | 98% | 96.88% | 100% | 100% | 0 |
| 9574 | RS Umum Nadhlatul Ulama Jombang | 11 | 2025 | 12-10-2025 | 98.54% | 100% | 100% | 100% | 97.66% | 0% | 85.94% | 100% | 71.49% | 94.12% | 100% | 100% | |
| 9575 | RS Al-Aziz | 11 | 2025 | 12-06-2025 | 99.07% | 100% | 100% | 0% | 99.36% | 0% | 91.25% | 100% | 98.89% | 90% | 100% | 100% | |
| 9576 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 11 | 2025 | 12-09-2025 | 96.63% | 99% | 100% | % | 90.13% | 1.14% | 92.54% | 98.57% | 84.23% | 100% | 100% | 100% | |
| 9577 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 11 | 2025 | 12-10-2025 | 97.03% | 98% | 100% | 83.33% | 98% | 0% | 96.84% | 100% | 99.28% | 92.05% | 100% | 100% | 98.3 |
| 9578 | RS Ibu dan Anak Samudra Husada | 11 | 2025 | 12-08-2025 | 77.5% | 84% | 100% | 100% | 96.04% | 0% | 58.18% | 100% | 100% | 100% | 100% | 100% | |
| 9579 | RS Ibu dan Anak Melati Magetan | 11 | 2025 | 12-09-2025 | 89% | 100% | 100% | 100% | 84.5% | 100% | 87% | 100% | 86% | 84% | 100% | 0% | |
| 9580 | RS Ibu dan Anak Sekar Wangi | 11 | 2025 | 12-06-2025 | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.47% | 100% | 100% | 0% | |
| 9581 | RS Ibu dan Anak Galeri Candra Malang | 11 | 2025 | 12-10-2025 | 93.96% | 91% | 100% | 100% | 77.62% | 0% | 72.36% | 94.44% | 88.78% | 82.86% | 100% | 100% | 0 |
| 9582 | RS Ibu dan Anak Mutiara Bunda | 11 | 2025 | 12-09-2025 | 91% | 100% | 100% | 83.33% | 100% | 0% | 80.95% | 100% | 100% | 100% | 100% | 0% | |
| 9583 | RS Umum Bhakti Persada | 11 | 2025 | 12-09-2025 | 84.3% | 100% | 100% | 100% | 85.21% | 0% | 39.08% | 100% | 92.74% | 100% | 100% | 100% | |
| 9584 | RS Bantuan 05.08.04 Lawang | 11 | 2025 | 12-09-2025 | 81% | 76% | 98.46% | 0% | 97.04% | 10.53% | 81.66% | 100% | 89.99% | 90% | 98.46% | 100% | |
| 9585 | RS Angkatan Udara dr. Efram Harsana | 11 | 2025 | 12-10-2025 | 99.37% | 94% | 83.37% | 0% | 64.5% | 0.71% | 95% | 100% | 94.83% | 100% | 94.67% | 100% | |
| 9586 | RS Umum Daerah dr. Sayidiman Magetan | 11 | 2025 | 12-08-2025 | 91.99% | 95% | 100% | 100% | 92.99% | 0% | 97.91% | 97.98% | 99.75% | 96.92% | 100% | 100% | |
| 9587 | RS Umum Persada Hospital | 11 | 2025 | 12-08-2025 | 94.26% | 95% | 100% | % | 78.2% | 1.57% | 68.5% | 100% | 0% | 46.67% | 100% | 100% | |
| 9588 | RS Ibu dan Anak Puri Bunda | 11 | 2025 | 12-10-2025 | 91.36% | 90% | 100% | 100% | 50.39% | 0% | 41.7% | 100% | 86.39% | 94.98% | 100% | 100% | |
| 9589 | RS Umum Hermina Tangkubanprahu | 11 | 2025 | 12-10-2025 | 95.91% | 99% | 99.69% | 100% | 75.77% | 2.56% | 89.21% | 100% | 96.41% | 80% | 100% | 100% | |
| 9590 | RS Umum Daerah Dr. Soeroto Ngawi | 11 | 2025 | 01-05-2026 | 85% | 87% | 93.75% | 83.33% | 76.56% | 7.81% | 66.41% | 98.99% | 87.72% | 80.77% | 94.53% | 100% | 0 |
| 9591 | RS Umum Daerah Kota Malang | 11 | 2025 | 12-08-2025 | 85.2% | 100% | 100% | 0% | 87.98% | 0% | 95.65% | 100% | 82.85% | 93.2% | 100% | 100% | |
| 9592 | RS Umum Daerah Dolopo | 11 | 2025 | 12-10-2025 | 88.5% | 100% | 100% | 100% | 83.33% | 4.76% | 100% | 100% | 95.83% | 86.27% | 100% | 100% | 93.39 |
| 9593 | RS Ibu dan Anak Refa husada | 11 | 2025 | 12-09-2025 | 95% | 95% | 100% | % | 91.67% | % | 100% | 100% | 95.96% | 100% | 100% | 83.33% | 95 |
| 9594 | RS Umum Permata Bunda | 11 | 2025 | 01-01-1970 | 99.67% | 100% | 100% | 100% | 98.33% | 0% | 90.91% | 100% | 93.67% | 98.38% | 100% | 100% | |
| 9595 | RS Umum Daerah Caruban | 11 | 2025 | 12-10-2025 | 83% | 71% | 99.55% | 78.57% | 99.55% | 0.26% | 91.1% | 100% | 100% | 88% | 100% | 0% | |
| 9596 | RS Umum Widodo | 11 | 2025 | 12-05-2025 | 89.39% | 81% | 100% | 85.71% | 87.34% | 5.17% | 83.87% | 80.43% | 85.5% | 84% | 98.44% | 0% | 0 |
| 9597 | RS Universitas Brawijaya | 11 | 2025 | 12-10-2025 | 73.53% | 89% | 100% | 0% | 91.93% | 2.44% | 67.83% | 100% | 97.57% | 0% | 100% | 100% | 0 |
| 9598 | RS Umum Dungus | 11 | 2025 | 12-10-2025 | 86.46% | 99% | 100% | 100% | 91.77% | 0% | 91.83% | 100% | 100% | 93.33% | 100% | 100% | 97.95 |
| 9599 | RS Islam Aisyiyah Nganjuk | 11 | 2025 | 12-08-2025 | 96.14% | 97% | 100% | 100% | 25.43% | 0% | 78.72% | 100% | 100% | 100% | 100% | 100% | |
| 9600 | RS Ibu dan Anak Melati Children Hospital | 11 | 2025 | 12-10-2025 | 100% | 100% | 100% | % | 64.42% | 100% | 79.82% | 100% | 100% | 89.29% | 100% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.