Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 95951 | RS Ibu dan Anak AL-Ihsan | 8 | 2023 | - | 97% | 99% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 95952 | RS Umum Thursina | 8 | 2023 | - | 92.03% | 100% | 100% | 76.47% | 78.26% | 2.86% | 50% | 100% | 93.75% | 66.67% | 100% | 100% | 0 |
| 95953 | RS Umum Baiturahim Jambi | 8 | 2023 | - | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.77% | 91.25% | 100% | 0% | 0 |
| 95954 | RS Umum Permata Hati | 8 | 2023 | - | 82% | 90% | 99.95% | 25% | 86.92% | 0.3% | 67.88% | 100% | 91.47% | 0% | 93.75% | 100% | 0 |
| 95955 | RS Umum Daerah Pasaman Barat | 8 | 2023 | - | 73.75% | 81% | 98.69% | 57.14% | 12.16% | 4.67% | 95.45% | 100% | 66.45% | 0% | 96.39% | 88.89% | 0 |
| 95956 | RS Umum Awal Bros Ujung Batu | 8 | 2023 | - | 82% | 96% | 100% | 100% | 80.05% | 1.17% | 94.92% | 100% | 97.28% | 100% | 100% | 100% | 0 |
| 95957 | RS Umum Daerah Puri Husada Tembilahan | 8 | 2023 | - | 98.53% | 98% | 93.97% | 7.14% | 43.55% | 11.09% | 98.49% | 97.9% | 100% | 93.04% | 99.71% | 100% | 0 |
| 95958 | RS Umum Hermina Padang | 8 | 2023 | - | 93.22% | 93% | 100% | 91.67% | 80.53% | 5.83% | 96.92% | 100% | 100% | 86.41% | 100% | 100% | 0 |
| 95959 | RS Umum Lancang Kuning | 8 | 2023 | - | 97.5% | 100% | 100% | 83.33% | 83.33% | 0% | 90.91% | 100% | 87.27% | 80% | 100% | 100% | 0 |
| 95960 | RS Umum Daerah Kabupaten Sijunjung | 8 | 2023 | - | 85.33% | 86% | 83% | 75% | 56.68% | 100% | 91.59% | 98.53% | 92.13% | 75% | 88.11% | 91.95% | 0 |
| 95961 | RS Umum Daerah Sungai Dareh | 8 | 2023 | - | 73.63% | 81% | 99.25% | 100% | 33% | 0% | 97.43% | 100% | 93.45% | 80.82% | 81.25% | 100% | 0 |
| 95962 | RS Hermina Pekanbaru | 8 | 2023 | - | 87.19% | 90% | 100% | 100% | 100% | 0.6% | 100% | 100% | 100% | 60% | 100% | 100% | 0 |
| 95963 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 8 | 2023 | - | 85% | 98% | 98.89% | 100% | 93.05% | 0% | 98.46% | 100% | 99.33% | 83.33% | 97.96% | 71.43% | 0 |
| 95964 | RS Muizzah | 8 | 2023 | - | 90% | 90% | 85% | 90% | 90% | 40% | 90% | 90% | 90% | 90% | 90% | 80% | 0 |
| 95965 | RS Umum Daerah dr. Achmad Darwis | 8 | 2023 | - | 87.53% | 94% | 98.87% | 100% | 36.49% | 1.06% | 97.36% | 100% | 100% | 0% | 94.96% | 0% | 0 |
| 95966 | RS Umum Daerah Kabupaten Kepulauan Meranti | 8 | 2023 | - | 87.6% | 100% | 100% | 0% | 70.79% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95967 | RS Khusus Mata Padang Eye Center | 8 | 2023 | - | 90.26% | 100% | 100% | % | 96.29% | 0.51% | 96.75% | 100% | 100% | 0% | 100% | 0% | 0 |
| 95968 | RS Type D Perawang | 8 | 2023 | - | 85.94% | 94% | 85.71% | 0% | 92.94% | 0% | 16.67% | 100% | 92.95% | 0% | 100% | 100% | 0 |
| 95969 | RS Ibu dan Anak Amanna | 8 | 2023 | - | 87.5% | 100% | 100% | 0% | 100% | 0% | 81.48% | 100% | 81.52% | 0% | 100% | 0% | 0 |
| 95970 | RS Ibu Anak Bunda Anisyah | 8 | 2023 | - | 93% | 100% | 100% | 91.67% | 90% | 6.67% | 100% | 100% | 93.33% | 90.91% | 100% | 100% | 0 |
| 95971 | RS Umum Sansani | 8 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0.42% | 93.38% | 100% | 100% | 99.88% | 100% | 95.24% | 0 |
| 95972 | RS Umum Santa Theresia | 8 | 2023 | - | 88.2% | 90% | 98.18% | 0% | 64.46% | 3.21% | 94.67% | 100% | 94.62% | 0% | 98.63% | 100% | 0 |
| 95973 | RS Umum Harapan Ibunda | 8 | 2023 | - | 87% | 86% | 79.62% | 0% | 91.96% | 0% | 96.25% | 100% | 95.74% | 100% | 87.5% | 100% | 0 |
| 95974 | RS Ibu dan Anak Rezki Bunda | 8 | 2023 | - | 85.53% | 100% | 100% | 100% | 96.15% | 3.08% | 84.41% | 100% | 94.13% | 96.62% | 100% | 100% | 0 |
| 95975 | RS Umum Daerah Bangkinang | 8 | 2023 | - | 96.82% | 95% | 100% | 0% | 24.01% | 0% | 94.28% | 100% | 90.88% | 62.96% | 100% | 100% | 0 |
| 95976 | RS Umum Kasih Ibu Rengat | 8 | 2023 | - | 87.34% | 88% | 94.12% | 100% | 91.75% | 0% | 88.73% | 100% | 88.44% | 83.98% | 100% | 100% | 0 |
| 95977 | RS Bhayangkara Jambi | 8 | 2023 | - | 96.19% | 99% | 100% | 100% | 90.48% | 0% | 84.56% | 100% | 95.7% | 100% | 100% | 100% | 0 |
| 95978 | RS Khusus Mata Pekanbaru Eye Center | 8 | 2023 | - | 96.37% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 95979 | RS Ibu Anak Husada Bunda | 8 | 2023 | - | 80% | 90% | 96.77% | 100% | 82.61% | 0% | 91.94% | 100% | 93.55% | 83.87% | 100% | 100% | 0 |
| 95980 | RS Umum Tandun | 8 | 2023 | - | 92.65% | 100% | 100% | 0% | 18.33% | 0% | 99.28% | 100% | 36.74% | 96.72% | 100% | 0% | 0 |
| 95981 | RS Rapha Theresia | 8 | 2023 | - | 90.17% | 95% | 100% | 100% | 94.63% | 20% | 91.49% | 100% | 100% | 100% | 100% | 0% | 0 |
| 95982 | RS Metta Medika | 8 | 2023 | - | 100% | 100% | 100% | 87.5% | 99.45% | 3.45% | 88.44% | 100% | 100% | 94.02% | 100% | 80% | 0 |
| 95983 | RS Paru Sumatera Barat | 8 | 2023 | - | 83.5% | 98% | 100% | 0% | 71.52% | 0% | 99.28% | 100% | 92.86% | 100% | 81.58% | 100% | 0 |
| 95984 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 8 | 2023 | - | 83.43% | 87% | 99.33% | 100% | 33.62% | 0% | 74% | 100% | 99.23% | 64.86% | 100% | 50% | 0 |
| 95985 | RS Umum Naili DBS | 8 | 2023 | - | 77.54% | 100% | 100% | 0% | 72.31% | 0% | 29.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95986 | RS Umum Mesra | 8 | 2023 | - | 99% | 98% | 72% | 100% | 67.78% | 100% | 64.52% | 100% | 100% | 60% | 100% | 85.71% | 0 |
| 95987 | RS Umum Daerah Haji Abdoel Madjid Batoe | 8 | 2023 | - | 88% | 98% | 99% | 100% | 96% | 0% | 96% | 98.82% | 99% | 93.33% | 100% | 100% | 0 |
| 95988 | RS Royal Prima | 8 | 2023 | - | 91.5% | 90% | 100% | 100% | 87.5% | 2.17% | 33.57% | 100% | 99.03% | 85.71% | 100% | 100% | 0 |
| 95989 | RS Islam Siti Rahmah | 8 | 2023 | - | 83.07% | 96% | 100% | 100% | 58.52% | 8.86% | 40.7% | 100% | 92.63% | 96.67% | 100% | 100% | 0 |
| 95990 | RS Mitra | 8 | 2023 | - | 95% | 95% | 91.67% | 80% | 93.33% | 2.67% | 93.33% | 50% | 98.43% | 85.71% | 93.33% | 100% | 0 |
| 95991 | RS Umum Islam Ibnu Sina | 8 | 2023 | - | 89.64% | 99% | 98.46% | 100% | 82.81% | 5.68% | 97% | 100% | 86% | 89.8% | 100% | 100% | 0 |
| 95992 | RS Umum Daerah Arifin Achmad | 8 | 2023 | - | 96.14% | 98% | 95.2% | 33.33% | 82.35% | 1.31% | 83.48% | 100% | 88.07% | 97.37% | 100% | 93.79% | 0 |
| 95993 | RS Umum Bethesda Gunungsitoli | 8 | 2023 | - | 93.33% | 100% | 99.95% | 100% | 87.72% | 1.43% | 79.2% | 100% | 97.6% | 80% | 100% | 100% | 0 |
| 95994 | RS Umum Bina Kasih | 8 | 2023 | - | 87.5% | 100% | 100% | 100% | 8.27% | 0% | 58.93% | 100% | 94.04% | 100% | 100% | 100% | 0 |
| 95995 | RS Umum Efarina | 8 | 2023 | - | 84% | 84% | 96% | 93.33% | 96% | 100% | 96% | 100% | 88.33% | 90% | 99% | 86% | 0 |
| 95996 | RS Awal Bros A. Yani | 8 | 2023 | - | 83.03% | 96% | 100% | 90.91% | 72.12% | 1.89% | 72.6% | 97.7% | 95.24% | 93.94% | 100% | 100% | 0 |
| 95997 | RS Umum Pekanbaru Medical Center | 8 | 2023 | - | 95.5% | 87% | 99.86% | 85.71% | 80.03% | 4.55% | 66.09% | 100% | 83.7% | 100% | 100% | 0% | 0 |
| 95998 | RS Ibu Anak Norfa Husada | 8 | 2023 | - | 100% | 100% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 95999 | RS Ibu dan Anak Restu Ibu | 8 | 2023 | - | 94.5% | 100% | 100% | 75% | 75% | 0% | 94.4% | 100% | 87.42% | 81.25% | 100% | 100% | 0 |
| 96000 | RS Umum Melati | 8 | 2023 | - | 100% | 100% | 100% | 100% | 97.44% | 0% | 94.59% | 97.62% | 98.88% | 99.75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.