Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96051 | RS Umum Bunda Padang | 8 | 2023 | - | 93.36% | 100% | 100% | 100% | 83.49% | 1.14% | 49.16% | 100% | 93.82% | 78.38% | 100% | 100% | 0 |
| 96052 | RS Umum Madina | 8 | 2023 | - | 79.34% | 83% | 98.03% | 100% | 53.78% | 0% | 51.46% | 100% | 100% | 98.44% | 98.54% | 100% | 0 |
| 96053 | RS Umum BKM | 8 | 2023 | - | 88.57% | 90% | 100% | 100% | 90.14% | 0% | 55.22% | 100% | 95% | 91.15% | 100% | 100% | 0 |
| 96054 | RS Umum Daerah H. Abdul Manap | 8 | 2023 | - | 87.96% | 91% | 97.62% | 100% | 33.98% | 0.99% | 72.12% | 100% | 91.97% | 86.44% | 100% | 100% | 0 |
| 96055 | RS Umum Dokter Maulana AK | 8 | 2023 | - | 94.51% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 96056 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 8 | 2023 | - | 98.68% | 100% | 100% | % | 93.41% | % | 96.15% | 100% | 100% | 62% | 100% | 0% | 0 |
| 96057 | RS Umum Daerah Petala Bumi | 8 | 2023 | - | 72% | 86% | 99.76% | 0% | 54.24% | 3.12% | 84.03% | 100% | 92.59% | 0% | 100% | 77.78% | 0 |
| 96058 | RS Siloam Jambi | 8 | 2023 | - | 99.54% | 100% | 98.25% | 100% | 52.85% | 3.59% | 45.56% | 100% | 96.88% | 31.25% | 99.93% | 100% | 0 |
| 96059 | RS Umum Awal Bros Pekanbaru | 8 | 2023 | - | 98.26% | 96% | 100% | 0% | 55.56% | 0.62% | 85.88% | 100% | 81.65% | 94.06% | 99.97% | 100% | 0 |
| 96060 | RS Umum Indah | 8 | 2023 | - | 84.55% | 85% | 100% | 85.71% | 80.87% | 2.33% | 87.02% | 100% | 85.77% | 82% | 100% | 100% | 0 |
| 96061 | RS Umum Daerah Dr. Muhammad Zein Painan | 8 | 2023 | - | 88.8% | 94% | 100% | 100% | 50.34% | 0.76% | 76.18% | 100% | 93.35% | 99.47% | 100% | 100% | 0 |
| 96062 | RS Merangin Medical Centre | 8 | 2023 | - | 91.67% | 100% | 98.89% | 100% | 91.67% | 3.33% | 83.33% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 96063 | RS Umum Islam Ibnu Sina | 8 | 2023 | - | 91.2% | 100% | 100% | 100% | 83.02% | 3.72% | 89.55% | 100% | 88.94% | 80.36% | 100% | 100% | 0 |
| 96064 | RS Tk. III Reksodiwiryo Padang | 8 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 87.92% | 1.6% | 67.07% | 94.23% | 100% | 89.29% | 100% | 100% | 0 |
| 96065 | RS Jiwa Daerah Provinsi Jambi | 8 | 2023 | - | 88.5% | 100% | 100% | % | 100% | % | 86.9% | 100% | 92% | 62.11% | 100% | 0% | 0 |
| 96066 | RS Daerah Madani Kota Pekanbaru | 8 | 2023 | - | 86.5% | 98% | 100% | 100% | 96.96% | 4% | 96.23% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96067 | RS Umum Kambang | 8 | 2023 | - | 96% | 100% | 100% | 87.5% | 50.13% | 0% | 57.95% | 100% | 99.92% | 80% | 100% | 81.82% | 0 |
| 96068 | RS Umum Daerah Teluk Kuantan | 8 | 2023 | - | 66.5% | 95% | 70.09% | 66.67% | 6.76% | 93.83% | 70.8% | 86.08% | 98% | 83.65% | 82.41% | 92.78% | 0 |
| 96069 | RS Umum Daerah Indrasari Rengat | 8 | 2023 | - | 85% | 88% | 100% | 100% | 85% | 2.33% | 77.88% | 98.82% | 91.83% | 87.5% | 100% | 100% | 0 |
| 96070 | RS Umum Daerah Muara Labuh | 8 | 2023 | - | 87% | 87% | 99.75% | 20.59% | 92.76% | 42.86% | 100% | 94.44% | 89.72% | 0% | 100% | 100% | 0 |
| 96071 | RS Ibu dan Anak Annisa | 8 | 2023 | - | 94% | 100% | 100% | 100% | 83.33% | 0% | 80% | 100% | 100% | 81.86% | 100% | 100% | 0 |
| 96072 | RS Umum Eka Hospital Pekanbaru | 8 | 2023 | - | 89.38% | 100% | 100% | % | 76.59% | 16.54% | 96.07% | 100% | 84.03% | 84.28% | 100% | 100% | 0 |
| 96073 | RS Umum Surya Insani | 8 | 2023 | - | 90.6% | 100% | 95.59% | 100% | 81.82% | 4.76% | 91.21% | 100% | 100% | 90.32% | 100% | 100% | 0 |
| 96074 | RS Ibu dan Anak Milano | 8 | 2023 | - | 81% | 89% | 100% | 50% | 88.75% | 2.22% | 100% | 100% | 86.6% | 93.58% | 100% | 0% | 0 |
| 96075 | RS Umum Setia Budi | 8 | 2023 | - | 87.5% | 100% | 96.77% | 76.92% | 72% | 0% | 60% | 96% | 96% | 85.71% | 85.71% | 95.7% | 0 |
| 96076 | RS Umum Yos Sudarso | 8 | 2023 | - | 94.89% | 100% | 98.38% | 50% | 97.19% | 1.67% | 66.67% | 100% | 81.94% | 100% | 75.76% | 100% | 0 |
| 96077 | RS Umum Santo Antonio Baturaja | 8 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 98.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96078 | RS Umum Daerah Suryah Khairuddin | 8 | 2023 | - | 100% | 100% | 100% | % | 59.17% | % | 40% | 66.67% | 100% | 40% | 100% | 50% | 0 |
| 96079 | RS Umum Daerah Dr Sadikin Kota Pariaman | 8 | 2023 | - | 0% | 0% | 100% | 0% | 57.78% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 96080 | RS Ibu dan Anak Annisa | 8 | 2023 | - | 75.3% | 100% | 100% | 97.92% | 90.14% | 0% | 83.59% | 100% | 100% | 93.48% | 100% | 100% | 0 |
| 96081 | RS Umum Daerah Padang Panjang | 8 | 2023 | 02-05-2026 | 77.5% | 63% | 50% | 90% | 64.29% | 0% | 98.33% | 85% | 64% | 70% | 75% | 90% | 0 |
| 96082 | RS Ibu dan Anak Citra Aguswar Medical Center | 8 | 2023 | 08-08-2025 | 85.63% | 100% | 100% | 100% | 86.36% | 0% | 92.31% | 100% | 80.1% | 80.77% | 100% | 100% | 0 |
| 96083 | RS Umum Awal Bros Panam | 8 | 2023 | - | 85.45% | 100% | 100% | 100% | 62.9% | 4.34% | 89.01% | 100% | 100% | 95.74% | 100% | 100% | 0 |
| 96084 | RS Umum Daerah Arosuka Solok | 8 | 2023 | - | 93% | 97% | 98.87% | 100% | 62.37% | 2.25% | 68.93% | 100% | 90.38% | 33.33% | 100% | 100% | 0 |
| 96085 | RS Khusus Mata SMEC Pekanbaru | 8 | 2023 | - | 99% | 100% | 95% | 0% | 90% | 3% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96086 | RS Umum Azzahra | 8 | 2023 | - | 62.5% | 83% | 100% | 66.67% | 56.48% | 16.67% | 76.4% | 0% | 95.5% | 85.71% | 100% | 100% | 0 |
| 96087 | RS Umum Daerah Raden Mattaher Jambi | 8 | 2023 | - | 93.17% | 98% | 97.42% | 50% | 59.59% | 3.42% | 89.03% | 100% | 98.06% | 75.67% | 95.77% | 100% | 0 |
| 96088 | RS Umum Daerah Sultan Thaha Saifuddin | 8 | 2023 | - | 90% | 93% | 85.98% | 100% | 40% | 0% | 100% | 100% | 100% | 100% | 81.82% | 94.44% | 0 |
| 96089 | RS Tk. IV Bukittinggi | 8 | 2023 | - | 84% | 71% | 94.63% | 97.23% | 93.96% | 0% | 89.91% | 92.61% | 93.47% | 91.18% | 95.54% | 100% | 0 |
| 96090 | RS Umum Daerah dr. H. Marsidi Judono | 8 | 2023 | - | 86% | 94% | 100% | 22.22% | 0% | 0.39% | 100% | 100% | 99% | 91% | 100% | 100% | 0 |
| 96091 | RS Umum Sint Carolus | 8 | 2023 | - | 98.85% | 100% | 100% | 100% | 99.54% | 2.94% | 87.5% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 96092 | RS Jiwa Islam Klender | 8 | 2023 | - | 85.12% | 98% | 100% | 0% | 94.07% | 0% | 75.76% | 0% | 99.57% | 100% | 100% | 0% | 0 |
| 96093 | RS Umum Daerah Ahmad Yani Metro | 8 | 2023 | - | 96.97% | 95% | 98.64% | 0% | 70.78% | 0% | 89.87% | 98.75% | 97.57% | 100% | 100% | 100% | 0 |
| 96094 | RS Siloam Bangka | 8 | 2023 | - | 86.9% | 100% | 96.15% | 42.86% | 49% | 29.51% | 75.67% | 100% | 100% | 66.67% | 100% | 56.1% | 0 |
| 96095 | RS Umum Mediros | 8 | 2023 | - | 90.73% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 79.84% | 0% | 0% | 100% | 0 |
| 96096 | RS Jantung Jakarta | 8 | 2023 | - | 90% | 99% | 99.82% | 0% | 60% | 8.77% | 85.52% | 100% | 98.24% | 84.28% | 99.5% | 100% | 0 |
| 96097 | RS Umum Muhammadiyah Metro | 8 | 2023 | - | 99.13% | 97% | 100% | 100% | 92.73% | 0% | 65.54% | 98.1% | 91.13% | 92% | 100% | 100% | 0 |
| 96098 | RS Khusus Bedah Columbia Asia Pulomas | 8 | 2023 | - | 99.38% | 100% | 100% | 100% | 79.02% | 0% | 67.21% | 100% | 78.42% | 100% | 93.33% | 100% | 0 |
| 96099 | RS Umum Daerah Drs. H. Abu Hanifah | 8 | 2023 | - | 73% | 83% | 100% | 100% | 85% | 0% | 100% | 100% | 99.93% | 85% | 100% | 100% | 0 |
| 96100 | RS Umum Budi Kemuliaan | 8 | 2023 | - | 97.06% | 98% | 100% | 100% | 70.31% | 4.27% | 89.05% | 100% | 91.65% | 99.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.