Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96101 | RS Tk. II M. Ridwan Meuraksa | 8 | 2023 | - | 100% | 100% | 100% | 100% | 83.99% | 0% | 82.26% | 100% | 96.01% | 100% | 100% | 100% | 0 |
| 96102 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 8 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 92.3% | 100% | 0% | 0% | 100% | 0% | 0 |
| 96103 | RS Umum Daerah Tarakan | 8 | 2023 | 01-01-1970 | 86.66% | 100% | 97.89% | 0% | 87.5% | 0.38% | 89.5% | 98.98% | 100% | 100% | 100% | 100% | 0 |
| 96104 | RS Umum Adhyaksa | 8 | 2023 | - | 86% | 100% | 100% | 0% | 82.87% | 0% | 86.81% | 100% | 95.19% | 83.33% | 100% | 100% | 0 |
| 96105 | RS Bakti Timah Sungailiat | 8 | 2023 | - | 91% | 96% | 100% | 100% | 80.92% | 0% | 97.92% | 100% | 90.1% | 95.12% | 100% | 100% | 0 |
| 96106 | RS Islam Jakarta Cempaka Putih | 8 | 2023 | - | 80% | 92% | 100% | 81.54% | 78.92% | 3.3% | 64.42% | 100% | 88.01% | 86.96% | 100% | 100% | 0 |
| 96107 | RS Umum Haji Jakarta | 8 | 2023 | - | 97.56% | 100% | 100% | 0% | 60.17% | 0.8% | 99.36% | 92.78% | 90.21% | 100% | 99.13% | 100% | 0 |
| 96108 | RS Umum Daerah Sjafrie Rachman Puding Besar | 8 | 2023 | - | 75% | 86% | 86% | 0% | 77.78% | 0% | 75% | 96.67% | 77.78% | 80.65% | 80% | 53.33% | 0 |
| 96109 | RS Ibu dan Anak SamMarie Basra | 8 | 2023 | - | 100% | 100% | 100% | 0% | 78.17% | 0% | 94.37% | 100% | 90% | 100% | 100% | 100% | 0 |
| 96110 | RS Primaya PGI Cikini | 8 | 2023 | - | 96.1% | 100% | 100% | 0% | 89.51% | 0.75% | 77.54% | 100% | 98.07% | 71.11% | 100% | 100% | 0 |
| 96111 | RS Budi Medika | 8 | 2023 | - | 86.8% | 95% | 100% | 0% | 89.76% | 0% | 81.6% | 100% | 94.71% | 85.55% | 84.91% | 100% | 0 |
| 96112 | RS Ibu dan Anak Asih Kota Metro | 8 | 2023 | - | 85% | 95% | 100% | 100% | 90.26% | 0% | 100% | 100% | 99.2% | 100% | 100% | 0% | 0 |
| 96113 | RS Umum Bakti Timah Muntok | 8 | 2023 | - | 93.35% | 93% | 100% | 0% | 98.37% | 0% | 45.4% | 100% | 82.01% | 100% | 100% | 100% | 0 |
| 96114 | RSUPN Dr. Cipto Mangunkusumo | 8 | 2023 | - | 97.24% | 97% | 100% | 91.67% | 0% | 3.19% | 96.9% | 99.45% | 96.49% | 100% | 100% | 100% | 0 |
| 96115 | RS Jantung Bina Waluya | 8 | 2023 | - | 25% | 100% | 99.64% | 0% | 84.37% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96116 | RS Umum Daerah Ciracas | 8 | 2023 | - | 99.5% | 100% | 100% | 100% | 98.44% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96117 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 8 | 2023 | - | 77.03% | 92% | 94.5% | 0% | 93.85% | 0% | 83.78% | 100% | 99.29% | 100% | 84.6% | 100% | 0 |
| 96118 | RS Azizah | 8 | 2023 | - | 88.97% | 90% | 100% | 100% | 90.7% | 0% | 94.6% | 100% | 97.89% | 87.5% | 100% | 100% | 0 |
| 96119 | RS Umum Daerah DR. Eko Maulana Ali | 8 | 2023 | - | 98.5% | 100% | 100% | 0% | 96% | 0% | 100% | 94% | 94% | 0% | 100% | 100% | 0 |
| 96120 | RS Umum Daerah Depati Bahrin | 8 | 2023 | - | 95.2% | 96% | 97.96% | 100% | 90.82% | 0% | 93.93% | 100% | 100% | 84.21% | 99.04% | 100% | 0 |
| 96121 | RS Mata Lampung Eye Center (LEC) | 8 | 2023 | - | 94% | 94% | 99% | 0% | 92.5% | 0.5% | 98.5% | 0% | 100% | 100% | 99% | 100% | 0 |
| 96122 | RS Khusus Ibu Anak Bunda Jakarta | 8 | 2023 | - | 96.79% | 100% | 99.86% | 75% | 76.34% | 0% | 86.63% | 100% | 0% | 91.49% | 100% | 96.51% | 0 |
| 96123 | RS Ibu dan Anak Alvernia Agusta | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 96124 | RS Umum Olahraga Nasional | 8 | 2023 | - | 99.18% | 100% | 100% | 0% | 97.4% | 0% | 0% | 0% | 98.9% | 0% | 0% | 0% | 0 |
| 96125 | RS Umum Daerah Sumbersari Bantul | 8 | 2023 | - | 100% | 82% | 100% | 0% | 94.58% | 0% | 82.05% | 100% | 100% | 100% | 100% | 0% | 0 |
| 96126 | RS Utama | 8 | 2023 | - | 96.31% | 90% | 88.71% | 100% | 92.59% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 96127 | RS Gigi Dan Mulut Angkatan Udara | 8 | 2023 | 01-09-2024 | 87.92% | 92% | 100% | 0% | 95.68% | 100% | 0% | 0% | 100% | 98.9% | 99.23% | 100% | 0 |
| 96128 | RS Umum Dr. EUIS | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 96129 | RS Umum Daerah Cipayung | 8 | 2023 | 10-04-2023 | 90% | 100% | 100% | 100% | 90.19% | 0% | 72.16% | 100% | 97.84% | 87.8% | 100% | 100% | 0 |
| 96130 | RS Khusus Daerah Duren Sawit | 8 | 2023 | - | 70.2% | 87% | 100% | 100% | 87.57% | 99.35% | 86.06% | 100% | 97.23% | 0% | 100% | 100% | 0 |
| 96131 | RS Umum Daerah Sejiran Setason | 8 | 2023 | 11-09-2023 | 88.07% | 100% | 100% | 100% | 96.53% | 100% | 100% | 100% | 83.2% | 0% | 100% | 0% | 0 |
| 96132 | RS Umum YPK Mandiri | 8 | 2023 | - | 100% | 92% | 100% | 100% | 94.2% | 100% | 73.63% | 100% | 97.62% | 100% | 100% | 100% | 0 |
| 96133 | RS Ibu dan Anak Anugerah Medical Center Metro | 8 | 2023 | - | 85% | 100% | 100% | 100% | 88.93% | 3.57% | 93.02% | 100% | 98.86% | 100% | 100% | 100% | 0 |
| 96134 | RS Umum Pertamina Jaya | 8 | 2023 | - | 95% | 100% | 100% | 100% | 64.14% | 0% | 84.72% | 100% | 88.78% | 100% | 100% | 100% | 0 |
| 96135 | RS Umum Husada | 8 | 2023 | - | 96.57% | 100% | 100% | 0% | 98.8% | 0% | 86.5% | 100% | 100% | 97.78% | 100% | 100% | 0 |
| 96136 | RS Umum Restu Kasih | 8 | 2023 | - | 99.02% | 99% | 100% | 80% | 82.02% | 0% | 90.91% | 100% | 99.46% | 86.54% | 100% | 100% | 0 |
| 96137 | RS Umum AL Dr. Mintoharjo | 8 | 2023 | - | 79.5% | 92% | 100% | 0% | 81.54% | 2.78% | 86.97% | 100% | 91.72% | 84.62% | 100% | 86.67% | 0 |
| 96138 | RS Umum PAD Gatot Soebroto | 8 | 2023 | - | 84% | 92% | 100% | 100% | 98.44% | 0.78% | 92.19% | 96.09% | 83.59% | 100% | 100% | 100% | 0 |
| 96139 | RS Umum Daerah Kramat Jati | 8 | 2023 | - | 96.96% | 100% | 100% | 100% | 100% | 0% | 97.3% | 100% | 93.63% | 100% | 100% | 0% | 0 |
| 96140 | RS Hermina Lampung | 8 | 2023 | - | 87.16% | 98% | 100% | 100% | 77.65% | 0% | 86.94% | 100% | 98.26% | 100% | 88.89% | 100% | 0 |
| 96141 | RS Umum Primaya Evasari Hospital | 8 | 2023 | - | 96.33% | 98% | 100% | 0% | 76.33% | 0.97% | 44.99% | 100% | 93.75% | 0% | 100% | 100% | 0 |
| 96142 | RS Umum Alia Hospital | 8 | 2023 | - | 91.71% | 98% | 99.7% | 93.18% | 91.07% | 7.22% | 74.24% | 100% | 97.99% | 100% | 100% | 100% | 0 |
| 96143 | RS Gunung Manik | 8 | 2023 | - | 85.9% | 100% | 100% | 0% | 87.36% | 0% | 83.48% | 100% | 100% | 100% | 100% | 25% | 0 |
| 96144 | RS Umum Almah | 8 | 2023 | - | 100% | 100% | 100% | 100% | 93.33% | 0% | 86.21% | 0% | 100% | 100% | 100% | 0% | 0 |
| 96145 | RS Umum Permata Hati Metro | 8 | 2023 | - | 82.5% | 88% | 96% | 100% | 68.17% | 15.95% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96146 | RS Umum dr. Abdul Radjak Salemba | 8 | 2023 | - | 97.58% | 100% | 100% | 0% | 100% | 0% | 71.93% | 100% | 0% | 91.67% | 100% | 100% | 0 |
| 96147 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 8 | 2023 | - | 100% | 83% | 100% | 0% | 59.06% | 0% | 58.43% | 100% | 97.03% | 91.67% | 100% | 0% | 0 |
| 96148 | RS Umum Antam Medika | 8 | 2023 | - | 98.92% | 100% | 100% | 100% | 86.54% | 0% | 89.5% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 96149 | RS Gigi dan Mulut Univ. Prof. Moestopo | 8 | 2023 | - | 100% | 100% | 100% | 0% | 92.65% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 96150 | RS Umum Pusat Pertamina | 8 | 2023 | - | 85.94% | 100% | 100% | 100% | 60.15% | 0% | 59.79% | 100% | 96.25% | 94.59% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.