Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96201 | RS Umum Zahirah | 8 | 2023 | - | 75.94% | 98% | 100% | 66.67% | 92.86% | 3.64% | 91.32% | 100% | 100% | 86.36% | 100% | 81.82% | 0 |
| 96202 | RS Umum Daerah Palmatak | 8 | 2023 | - | 91.67% | 100% | 100% | 85.71% | 88% | 5% | 83.33% | 100% | 100% | 80% | 86.67% | 93.33% | 0 |
| 96203 | RSUP Persahabatan | 8 | 2023 | - | 92.59% | 100% | 100% | 100% | 55.78% | 2.76% | 97.37% | 100% | 87.36% | 85.71% | 100% | 100% | 0 |
| 96204 | RS Umum Budi Kemuliaan Batam | 8 | 2023 | - | 98% | 99% | 99.39% | 100% | 97.97% | 0% | 86.34% | 90% | 99.98% | 41.94% | 99.68% | 100% | 0 |
| 96205 | RS Khusus Bedah Rawamangun | 8 | 2023 | - | 93.6% | 96% | 100% | 0% | 93.75% | 3.45% | 80.25% | 100% | 98.97% | 82.76% | 100% | 100% | 0 |
| 96206 | RS Umum Yadika | 8 | 2023 | - | 95.58% | 96% | 98.5% | 90% | 98.39% | 0% | 98.69% | 80% | 99.83% | 100% | 100% | 100% | 0 |
| 96207 | RS EMC Pulomas | 8 | 2023 | 11-10-2023 | 91.5% | 100% | 99.95% | 80% | 77.37% | 0.62% | 82.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96208 | RS Ibu dan Anak Avisena | 8 | 2023 | - | 67% | 62% | 60.71% | 0% | 86.36% | 0% | 53.57% | 100% | 85.38% | 73.33% | 60.71% | 74.13% | 0 |
| 96209 | RS Umum Bhayangkara Lemdiklat Polri | 8 | 2023 | - | 96.89% | 96% | 100% | 0% | 96.54% | 0% | 81.58% | 100% | 97.26% | 85% | 100% | 0% | 0 |
| 96210 | RS Umum Siloam TB Simatupang | 8 | 2023 | - | 90.99% | 100% | 95.41% | 0% | 100% | 6.35% | 60.82% | 100% | 100% | 100% | 100% | 94.41% | 0 |
| 96211 | RS Umum Daerah Muhammad Zein | 8 | 2023 | - | 82% | 100% | 100% | 0% | 26.67% | 0% | 100% | 0% | 100% | 42.11% | 100% | 0% | 0 |
| 96212 | RS Islam Jakarta Pondok Kopi | 8 | 2023 | - | 85% | 97% | 100% | 45.45% | 80% | 3.39% | 64.62% | 100% | 67.3% | 97.5% | 94.12% | 100% | 0 |
| 96213 | RS Ibu dan Anak Budhi Jaya | 8 | 2023 | - | 97% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 85.12% | 100% | 0% | 0% | 0 |
| 96214 | RS Umum Daerah Kota Tanjung Pinang | 8 | 2023 | 11-10-2023 | 86.96% | 87% | 100% | 100% | 84.86% | 0.58% | 88.87% | 100% | 99.58% | 100% | 100% | 100% | 0 |
| 96215 | RS Bedah Siloam Asri | 8 | 2023 | - | 91.44% | 99% | 100% | 0% | 48.84% | 6.14% | 81.12% | 100% | 99.73% | 100% | 100% | 80% | 0 |
| 96216 | RS Primaya Bhakti Wara | 8 | 2023 | - | 89.4% | 98% | 100% | 100% | 100% | 13% | 96.75% | 98.4% | 100% | 72.86% | 72.73% | 100% | 0 |
| 96217 | RS Ketergantungan Obat | 8 | 2023 | - | 90.31% | 100% | 100% | % | 84.77% | 0% | 52.31% | 100% | 99.93% | 91.3% | 100% | 100% | 0 |
| 96218 | RS Umum Harum | 8 | 2023 | - | 90% | 89% | 76.01% | 0% | 66.1% | 0% | 53.76% | 100% | 98.77% | 76.74% | 90% | 100% | 0 |
| 96219 | RS Umum Pondok Indah | 8 | 2023 | - | 99.09% | 100% | 100% | 100% | 80.21% | 3.27% | 64.45% | 100% | 0% | 85.71% | 100% | 99.18% | 0 |
| 96220 | RS Ibu dan Anak JWCC Asih | 8 | 2023 | - | 90% | 100% | 100% | 0% | 82.86% | 0% | 84.44% | 0% | 0% | 100% | 100% | 94.74% | 0 |
| 96221 | RS Umum Daerah Kab. Bangka Selatan | 8 | 2023 | 01-01-1970 | 86.5% | 100% | 100% | 91.67% | 88.1% | 0% | 92.31% | 100% | 89.66% | 83.33% | 100% | 100% | 0 |
| 96222 | RS Umum Mayapada | 8 | 2023 | - | 88.07% | 100% | 92.77% | % | 100% | 0% | 96.14% | 78.48% | 100% | 100% | 99.34% | 100% | 0 |
| 96223 | RS Umum Harapan Jayakarta | 8 | 2023 | - | 87.5% | 100% | 100% | 100% | 95.2% | 0% | 94.01% | 100% | 100% | 90.32% | 100% | 85% | 0 |
| 96224 | RS Umum Daerah Embung Fatimah Kota Batam | 8 | 2023 | - | 85.51% | 86% | 100% | 0% | 90.43% | 2.61% | 87.85% | 97.7% | 81.93% | 0% | 100% | 100% | 0 |
| 96225 | RS Umum Harapan Bunda | 8 | 2023 | - | 83.38% | 100% | 100% | 0% | 78.47% | 2.28% | 55.91% | 100% | 92.58% | 100% | 100% | 100% | 0 |
| 96226 | RS Bhayangkara Polda Kep. Bangka Belitung | 8 | 2023 | - | 96.08% | 94% | 100% | 0% | 100% | 0% | 92.59% | 0% | 97.41% | 100% | 100% | 0% | 0 |
| 96227 | RS Yadika Kebayoran Lama | 8 | 2023 | - | 92.5% | 100% | 100% | 0% | 92.86% | 0% | 93.57% | 100% | 92.63% | 92.31% | 100% | 100% | 0 |
| 96228 | RS Umum Tebet | 8 | 2023 | - | 88.5% | 100% | 100% | 0% | 86% | 0% | 100% | 92.17% | 87.47% | 84.38% | 100% | 100% | 0 |
| 96229 | RS Umum Daerah Kriopanting Payung | 8 | 2023 | - | 84.5% | 97% | 100% | 0% | 97.3% | 0% | 90.8% | 100% | 90.39% | 100% | 100% | 99.33% | 0 |
| 96230 | RS Belleza Kedaton Bandar Lampung | 8 | 2023 | - | 100% | 100% | 73.31% | 100% | 68.64% | 5% | 92.68% | 100% | 65% | 70.12% | 94.51% | 74.07% | 0 |
| 96231 | RS Umum Daerah Jagakarsa | 8 | 2023 | - | 72.6% | 80% | 100% | 100% | 99.22% | 0% | 100% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 96232 | RS Ibu dan Anak Rona | 8 | 2023 | - | 92.58% | 100% | 100% | 0% | 88.24% | 0% | 100% | 100% | 100% | 93.75% | 100% | 0% | 0 |
| 96233 | RS Umum Daerah Tanjung Batu Kundur | 8 | 2023 | 11-03-2023 | 65% | 50% | 66.67% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 96234 | RS Umum Daerah Raja Ahmad Tabib | 8 | 2023 | - | 85.45% | 98% | 100% | 100% | 71.3% | 0% | 82.74% | 100% | 100% | 60.94% | 100% | 100% | 0 |
| 96235 | RS Umum Gandaria | 8 | 2023 | - | 90.91% | 100% | 100% | 100% | 100% | 3.85% | 80% | 100% | 95.73% | 0% | 100% | 100% | 0 |
| 96236 | RS Umum Daerah Pasar Rebo | 8 | 2023 | - | 88.66% | 100% | 100% | 0% | 51.28% | 4.36% | 100% | 100% | 91% | 87.18% | 100% | 100% | 0 |
| 96237 | RS Umum Andhika | 8 | 2023 | 07-10-2024 | 96.72% | 96% | 100% | 0% | 78.93% | 2.94% | 63.31% | 100% | 99.13% | 100% | 100% | 100% | 0 |
| 96238 | RS Umum Prikasih | 8 | 2023 | - | 89.17% | 100% | 100% | 100% | 18.52% | 23.27% | 73.85% | 97.4% | 95.09% | 94.74% | 97.88% | 100% | 0 |
| 96239 | RS Ibu dan Anak Dzakirah | 8 | 2023 | - | 95% | 100% | 100% | 100% | 90.54% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 96240 | RS Umum Dharma Nugraha | 8 | 2023 | - | 90% | 92% | 94.12% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 0% | 100% | 0 |
| 96241 | RS Jiwa Dharmawangsa | 8 | 2023 | - | 100% | 100% | 95.45% | 0% | 43.06% | 0% | 82.69% | 0% | 95.08% | 33.33% | 100% | 75% | 0 |
| 96242 | RS Umum MMC | 8 | 2023 | - | 87.5% | 100% | 99.91% | 100% | 98.09% | 6.43% | 47.13% | 75.66% | 99.92% | 0% | 100% | 100% | 0 |
| 96243 | RS Umum Daerah Pesanggrahan | 8 | 2023 | - | 99.59% | 100% | 100% | 85.71% | 90.49% | 0% | 100% | 100% | 84.61% | 100% | 100% | 100% | 0 |
| 96244 | RS Umum Premier Jatinegara | 8 | 2023 | - | 91.22% | 100% | 99% | 0% | 52.16% | 14.14% | 61.18% | 100% | 84.02% | 88.89% | 100% | 100% | 0 |
| 96245 | RS Ibu dan Anak Frisdhy Angel | 8 | 2023 | - | 76.93% | 100% | 100% | 100% | 96.69% | 0% | 69.41% | 100% | 98.43% | 0% | 100% | 0% | 0 |
| 96246 | RS Pratama Bangka Tengah | 8 | 2023 | - | 100% | 100% | 100% | 0% | 94.16% | 0% | 100% | 100% | 88.69% | 100% | 100% | 0% | 0 |
| 96247 | RS Khusus Bedah THT Yayasan Yurino | 8 | 2023 | - | 100% | 100% | 100% | 0% | 96% | 0% | 100% | 0% | 100% | 100% | 100% | 75% | 0 |
| 96248 | RS Umum Setia Mitra | 8 | 2023 | - | 92.14% | 98% | 100% | 50% | 86.25% | 0% | 76.72% | 100% | 86.4% | 75% | 100% | 100% | 0 |
| 96249 | RS Umum Dr. Suyoto Pusrehab Kemhan | 8 | 2023 | - | 83% | 93% | 100% | 0% | 46.82% | 2.81% | 62.27% | 69.86% | 0% | 100% | 100% | 100% | 0 |
| 96250 | RS Ibu dan Anak Muhaya | 8 | 2023 | - | 94% | 85% | 97.5% | 70% | 77.5% | 34% | 83% | 76% | 84% | 76% | 86.67% | 30% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.