Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96301 | RS Umum Umi Barokah | 8 | 2023 | - | 83.33% | 93% | 100% | 80% | 60.8% | 2.4% | 100% | 100% | 94.77% | 100% | 100% | 100% | 0 |
| 96302 | RS Hermina Purwokerto | 8 | 2023 | - | 96.5% | 97% | 98.57% | 100% | 84.62% | 0.29% | 80.48% | 100% | 98.07% | 82.35% | 100% | 100% | 0 |
| 96303 | RS AMC | 8 | 2023 | - | 92.88% | 98% | 99.75% | 66.67% | 78.12% | 0% | 57.43% | 92.11% | 94.53% | 93.33% | 100% | 100% | 0 |
| 96304 | RS Umum Islam dr. Subki Abdulkadir | 8 | 2023 | - | 95% | 100% | 100% | 0% | 89.29% | 0% | 93.75% | 100% | 100% | 100% | 100% | 0% | 0 |
| 96305 | RS Ibu dan Anak Bunda Aisyah | 8 | 2023 | 01-01-1970 | 96.8% | 99% | 100% | 100% | 98.51% | 0% | 98.01% | 100% | 100% | 100% | 100% | 86.67% | 0 |
| 96306 | RS Umum Tk. II Dustira | 8 | 2023 | - | 84.42% | 84% | 100% | 0% | 92.46% | 0.65% | 100% | 100% | 90.19% | 100% | 100% | 92.86% | 0 |
| 96307 | RS Umum Banjar Patroman | 8 | 2023 | - | 83.5% | 100% | 100% | % | 100% | % | 69% | 100% | 91% | 75% | 100% | 90.5% | 0 |
| 96308 | RS Umum Santosa Hospital Bandung Central | 8 | 2023 | - | 99.61% | 100% | 100% | 100% | 82.78% | 0.62% | 90.21% | 100% | 93.75% | 90.32% | 100% | 100% | 0 |
| 96309 | RS Umum Medika Lestari Banyumas | 8 | 2023 | - | 91% | 95% | 100% | 100% | 96.19% | 0% | 17.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96310 | RS Umum Dadi Keluarga | 8 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 67% | 100% | 71.43% | 61.54% | 100% | 88.89% | 0 |
| 96311 | RS Umum Daerah Waras Wiris | 8 | 2023 | - | 95% | 100% | 85% | 100% | 94.33% | 4.42% | 98.67% | 100% | 95.65% | 50% | 100% | 100% | 0 |
| 96312 | RS Umum Prasetya Bunda | 8 | 2023 | - | 90% | 93% | 91.83% | 100% | 88.78% | 0% | 80.99% | 100% | 84.98% | 84.16% | 81.39% | 100% | 0 |
| 96313 | RS Khusus Gigi dan Mulut UNPAD | 8 | 2023 | 01-01-1970 | 99.76% | 100% | 96.14% | % | 60.78% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 96314 | RS Umum Mitra Idaman | 8 | 2023 | - | 86.73% | 100% | 87% | 100% | 16% | 0% | 100% | 100% | 99.99% | 36.9% | 100% | 100% | 0 |
| 96315 | RS Umum Daerah Simo | 8 | 2023 | - | 99.07% | 100% | 92.27% | 100% | 33.86% | 8.93% | 73.62% | 100% | 85.66% | 100% | 100% | 0% | 0 |
| 96316 | RS Siloam Bekasi Sepanjang Jaya | 8 | 2023 | - | 97.47% | 100% | 100% | 100% | 70.5% | 2.56% | 72.74% | 100% | 89.96% | 82.86% | 100% | 100% | 0 |
| 96317 | RS Umum Mitra Keluarga Cibubur | 8 | 2023 | - | 99.81% | 98% | 100% | 100% | 80.42% | 4.59% | 89.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96318 | RS Umum Asy-Syifa Sambi | 8 | 2023 | - | 91.27% | 99% | 100% | 100% | 79.17% | 8.74% | 73.72% | 100% | 73.37% | 90.48% | 100% | 100% | 0 |
| 96319 | RS Hermina Tasikmalaya | 8 | 2023 | - | 90.83% | 99% | 100% | 100% | 98.18% | 1.2% | 95.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96320 | RS Khusus Gigi dan Mulut Univ. Jenderal Soedirman | 8 | 2023 | - | 92.5% | 90% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 96321 | RS Umum Karanggede Sisma Medika | 8 | 2023 | - | 96.95% | 100% | 100% | 0% | 92.41% | 1.23% | 35.91% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 96322 | RS Umum Aprillia | 8 | 2023 | 11-09-2023 | 88% | 75% | 86% | 100% | 93.14% | 1.54% | 79.74% | 100% | 97.56% | 100% | 93.46% | 66.67% | 0 |
| 96323 | RS Ibu dan Anak Adina | 8 | 2023 | - | 89% | 88% | 88.89% | 11.11% | 41.59% | 23.44% | 49.54% | 100% | 78.69% | 89.81% | 98.61% | 100% | 0 |
| 96324 | RS Umum Graha Juanda | 8 | 2023 | - | 99.25% | 99% | 100% | 100% | 100% | 0% | 74.98% | 81.41% | 99.9% | 100% | 100% | 100% | 0 |
| 96325 | RS Umum Daerah Gunung Jati | 8 | 2023 | - | 80.42% | 98% | 100% | 80.43% | 72.66% | 2.58% | 88.86% | 98.77% | 94.05% | 76.36% | 100% | 100% | 0 |
| 96326 | RS Umum Islam Wonosobo | 8 | 2023 | - | 93.1% | 100% | 100% | 60% | 14.51% | 0% | 51.59% | 100% | 96.77% | 0% | 100% | 100% | 0 |
| 96327 | RS Ibu dan Anak Annisa | 8 | 2023 | - | 94% | 96% | 100% | 100% | 99.2% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96328 | RS Jantung dan Pembuluh Darah Paramarta | 8 | 2023 | 12-10-2023 | 74% | 93% | 0% | 0% | 36.96% | 0% | 64.1% | 100% | 94.17% | 0% | 100% | 100% | 0 |
| 96329 | RS Umum Siaga Medika Banyumas | 8 | 2023 | - | 96% | 92% | 100% | 78.95% | 80% | 0% | 90% | 99.42% | 94.07% | 0% | 100% | 100% | 0 |
| 96330 | RS Umum Daerah dr. R. Goeteng Taroenadibrata | 8 | 2023 | - | 77.78% | 94% | 100% | 0% | 76.4% | 0% | 93.42% | 85.56% | 100% | 88.04% | 100% | 100% | 0 |
| 96331 | RS Edelweiss | 8 | 2023 | - | 82.28% | 92% | 100% | 100% | 75.47% | 6.19% | 35.36% | 100% | 99.77% | 77.14% | 100% | 88.89% | 0 |
| 96332 | RS Umum PKU Muhammadiyah Wonosobo | 8 | 2023 | - | 95.45% | 95% | 98.52% | 100% | 44.79% | 8% | 78% | 99.62% | 6.84% | 0% | 100% | 100% | 0 |
| 96333 | RS Primaya | 8 | 2023 | - | 91.11% | 100% | 100% | 100% | 95.33% | 1.53% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96334 | RS Umum Daerah Majenang | 8 | 2023 | - | 94% | 93% | 100% | 100% | 96.41% | 1.46% | 94.38% | 100% | 94.09% | 95.63% | 100% | 100% | 0 |
| 96335 | RS Umum Hermina Pasteur | 8 | 2023 | - | 91.8% | 88% | 99.77% | 100% | 51.94% | 0% | 90.53% | 56.93% | 99.98% | 88.37% | 100% | 100% | 0 |
| 96336 | RS Ibu dan Anak Al Islam | 8 | 2023 | 11-06-2023 | 97.24% | 89% | 92.24% | 100% | 53.16% | 0% | 53.85% | 100% | 91.99% | 31.25% | 93.33% | 100% | 0 |
| 96337 | RS Umum Daerah Muntilan Kab. Magelang | 8 | 2023 | - | 90.14% | 97% | 99.77% | 100% | 76.44% | 0.44% | 96.92% | 100% | 91% | 90.74% | 99.85% | 100% | 0 |
| 96338 | RS Umum Santosa Hospital Bandung Kopo | 8 | 2023 | - | 91.37% | 96% | 100% | 100% | 45.41% | 0% | 58.62% | 100% | 89.12% | 82.05% | 99.21% | 100% | 0 |
| 96339 | RS Umum Tasik Medika Citratama (TMC) | 8 | 2023 | - | 72.91% | 96% | 89% | 100% | 54.82% | 1.19% | 94.62% | 100% | 91% | 0% | 73% | 100% | 0 |
| 96340 | RS JIH Purwokerto | 8 | 2023 | - | 91.51% | 100% | 100% | 60% | 72.57% | 5.77% | 72.55% | 100% | 99.77% | 80% | 100% | 100% | 0 |
| 96341 | RS Umum Aisyiyah Muntilan | 8 | 2023 | - | 98.16% | 92% | 100% | 0% | 17.54% | 2.91% | 44.59% | 99.32% | 65.67% | 91.67% | 100% | 100% | 0 |
| 96342 | RS Umum Syubbanul Wathon | 8 | 2023 | 01-10-2024 | 90.43% | 90% | 100% | 0% | 94.45% | 3.54% | 62.75% | 100% | 100% | 76.09% | 100% | 100% | 0 |
| 96343 | RS Ibu dan Anak Harapan Bunda Bandung | 8 | 2023 | - | 78% | 50% | 100% | 100% | 85.11% | 0% | 76.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96344 | RS Khusus Bedah Mitra Ariva | 8 | 2023 | - | 98.17% | 100% | 100% | % | 100% | 0% | 87.18% | 100% | 100% | 95.83% | 100% | 100% | 0 |
| 96345 | RS Umum Islam Fatimah | 8 | 2023 | - | 93.15% | 93% | 98.97% | 100% | 79.32% | 0% | 92.37% | 100% | 0% | 63.16% | 100% | 0% | 0 |
| 96346 | RS Daerah Merah Putih | 8 | 2023 | - | 86.81% | 95% | 100% | 100% | 46.09% | 0% | 98.21% | 100% | 91.31% | 95.1% | 100% | 100% | 0 |
| 96347 | RS Umum Citra Harapan | 8 | 2023 | 10-09-2023 | 88.12% | 88% | 99.89% | 0% | 96.41% | 1.02% | 91.47% | 100% | 99.52% | 93.33% | 99.94% | 100% | 0 |
| 96348 | RS Khusus Gigi dan Mulut Kota Bandung | 8 | 2023 | 12-10-2024 | 98.18% | 92% | 100% | 0% | 0% | 0% | 44.52% | 100% | 94.93% | 97.44% | 100% | 100% | 0 |
| 96349 | RS Umum Daerah Pandan Arang Boyolali | 8 | 2023 | - | 88.44% | 97% | 82% | 72.73% | 95.02% | 0.25% | 99.32% | 100% | 99.98% | 100% | 99.98% | 83.33% | 0 |
| 96350 | RS Umum Anna | 8 | 2023 | 10-12-2023 | 100% | 100% | 99.65% | 0% | 81.5% | 0% | 66.34% | 73.68% | 71.47% | 32.14% | 98.43% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.