Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96801 | RS Umum Mary Cileungsi Hijau | 9 | 2023 | 10-09-2023 | 98.62% | 100% | 100% | 0% | 76.23% | 6.59% | 92.72% | 100% | 99.06% | 90.87% | 100% | 82.93% | 0 |
| 96802 | RS Umum Pekerja | 9 | 2023 | 10-10-2023 | 88.57% | 100% | 100% | 75% | 99.93% | 0.36% | 45.94% | 100% | 100% | 75.22% | 100% | 100% | 0 |
| 96803 | RS Umum Annisa | 9 | 2023 | 10-07-2023 | 80.85% | 94% | 100% | 75% | 97.58% | 1.59% | 73.74% | 100% | 67.95% | 81.82% | 90% | 100% | 0 |
| 96804 | RS Mata Bandung Eye Center | 9 | 2023 | - | 97.5% | 100% | 100% | % | 82.61% | 4.49% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 96805 | RS Pena 98 | 9 | 2023 | 10-10-2023 | 90% | 100% | 99.18% | 100% | 80% | 7.14% | 90% | 100% | 0% | 85.71% | 94% | 80% | 0 |
| 96806 | RS Umum Daerah Kawali | 9 | 2023 | 10-10-2023 | 90.77% | 90% | 100% | % | 86.79% | % | 100% | 97.01% | 97.73% | 100% | 100% | 100% | 0 |
| 96807 | RS Umum Royal Progress | 9 | 2023 | 10-08-2023 | 94% | 100% | 99.06% | 0% | 71.09% | 0.51% | 82.06% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 96808 | RS Umum Nurhayati Garut | 9 | 2023 | 01-01-1970 | 84% | 91% | 83.05% | 100% | 76.47% | 100% | 82.78% | 90.91% | 80% | 94.14% | 85.71% | 82.61% | 0 |
| 96809 | RS Menteng Mitra Afia | 9 | 2023 | 10-10-2023 | 94.5% | 100% | 100% | 100% | 100% | 2.65% | 85.92% | 100% | 80.32% | 69.23% | 100% | 100% | 0 |
| 96810 | RS Umum Daerah Sekarwangi | 9 | 2023 | 10-09-2023 | 80% | 92% | 98.46% | 100% | 51.04% | 2.49% | 96.53% | 100% | 88.06% | 100% | 89.23% | 100% | 0 |
| 96811 | RS Umum Pluit | 9 | 2023 | 10-04-2023 | 100% | 100% | 100% | 0% | 94.57% | 20.63% | 63.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96812 | RS Ibu dan Anak Bunda Suryatni | 9 | 2023 | 10-10-2023 | 98.85% | 99% | 100% | 100% | 100% | 0% | 84.91% | 100% | 99.71% | 93.9% | 100% | 100% | 0 |
| 96813 | RS Umum TNI AU Lanud Sulaiman | 9 | 2023 | 10-10-2023 | 97% | 91% | 100% | 100% | 88.2% | 0% | 85.42% | 100% | 96.33% | 90% | 90% | 0% | 0 |
| 96814 | RS Umum Daerah Pademangan | 9 | 2023 | 10-03-2023 | 85.93% | 99% | 100% | 0% | 95.92% | 5.71% | 84.34% | 100% | 78.97% | 85.71% | 97.5% | 100% | 0 |
| 96815 | RS Umum Daerah Leuwiliang | 9 | 2023 | 10-10-2023 | 79.93% | 81% | 99.76% | 77.05% | 98.74% | 11.85% | 95.8% | 100% | 94.2% | 67.36% | 99.24% | 100% | 0 |
| 96816 | RS Umum Tk. IV Guntur | 9 | 2023 | 11-08-2023 | 95% | 95% | 85.65% | 85% | 86.67% | 100% | 86.06% | 86.13% | 86.14% | 86.59% | 87.38% | 85.44% | 0 |
| 96817 | RS Khusus JEC@Menteng | 9 | 2023 | 10-09-2023 | 88.84% | 96% | 100% | % | 95.26% | 9.67% | 79.82% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 96818 | RS Ibu dan Anak Family | 9 | 2023 | 10-09-2023 | 82.78% | 95% | 91.5% | 0% | 75.95% | 0% | 78.46% | 100% | 99.87% | 0% | 100% | 100% | 0 |
| 96819 | RS Umum Daerah Pameungpeuk Prov. Jabar | 9 | 2023 | 10-10-2023 | 90.5% | 95% | 100% | 87.5% | 94.5% | 1.67% | 100% | 100% | 82.35% | 95.24% | 100% | 100% | 0 |
| 96820 | RS Umum Bunda Margonda | 9 | 2023 | 10-10-2023 | 83.22% | 94% | 99.95% | 91.67% | 88% | 0.39% | 57.64% | 100% | 99.65% | 62.5% | 97.84% | 100% | 0 |
| 96821 | RS Ibu dan Anak Nuraida | 9 | 2023 | 10-09-2023 | 83.78% | 99% | 100% | 100% | 89.61% | 0% | 52.25% | 100% | 93.8% | 100% | 100% | 100% | 0 |
| 96822 | RS Umum Puri Medika | 9 | 2023 | 10-02-2023 | 94.18% | 75% | 98.8% | 100% | 84% | 0% | 68.97% | 100% | 83.6% | 100% | 99.2% | 100% | 0 |
| 96823 | RS Umum Mitra Keluarga Kelapa Gading | 9 | 2023 | 10-10-2023 | 95.45% | 92% | 100% | 0% | 57.89% | 0% | 91.65% | 100% | 99.99% | 0% | 100% | 100% | 0 |
| 96824 | RS Khusus THT Prof Nizar | 9 | 2023 | 10-10-2023 | 73.58% | 0% | 0% | 0% | 58.09% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 96825 | RS Umum Family Medical Center | 9 | 2023 | 10-05-2023 | 95% | 90% | 100% | 0% | 89.93% | 0% | 64.25% | 100% | 86.91% | 92% | 100% | 100% | 0 |
| 96826 | RS Umum Daerah Tugu Koja | 9 | 2023 | 10-05-2023 | 96.58% | 100% | 100% | 100% | 100% | 0.74% | 98.6% | 100% | 98.26% | 100% | 100% | 100% | 0 |
| 96827 | RS Umum Port Medical Center | 9 | 2023 | 10-10-2023 | 90.93% | 99% | 100% | 100% | 100% | 1.96% | 47.31% | 0% | 99.95% | 91.67% | 100% | 100% | 0 |
| 96828 | RS Umum Pantai Indah Kapuk | 9 | 2023 | 10-06-2023 | 86.12% | 99% | 100% | 0% | 100% | 7.75% | 92% | 95% | 98.17% | 92.31% | 100% | 100% | 0 |
| 96829 | RS Umum Bhakti Yudha | 9 | 2023 | 10-06-2023 | 90.4% | 96% | 100% | 0% | 51.65% | 3.54% | 84.86% | 100% | 95.55% | 100% | 100% | 100% | 0 |
| 96830 | RS Umum Permata Bunda | 9 | 2023 | 10-10-2023 | 92.2% | 100% | 96.03% | 100% | 72.95% | 0% | 87.67% | 95.93% | 100% | 81.25% | 87.54% | 100% | 0 |
| 96831 | RS Umum Patria IKKT | 9 | 2023 | 10-10-2023 | 96.05% | 96% | 100% | 100% | 97.12% | 3.08% | 95.36% | 100% | 88.47% | 91.8% | 100% | 100% | 0 |
| 96832 | RS Umum Yarsi | 9 | 2023 | 10-09-2023 | 97.44% | 95% | 99.65% | 100% | 83.61% | 0% | 100% | 100% | 98.64% | 100% | 100% | 100% | 0 |
| 96833 | RS Umum Medika Permata Hijau | 9 | 2023 | 10-10-2023 | 82.06% | 100% | 100% | 0% | 94.43% | 12.4% | 80.75% | 100% | 97.58% | 100% | 100% | 100% | 0 |
| 96834 | RS Umum Hermina Mekarsari | 9 | 2023 | 10-09-2023 | 88.1% | 99% | 100% | 93.33% | 89% | 2.12% | 80.07% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96835 | RS Unggul Karsa Medika | 9 | 2023 | 10-10-2023 | 89.51% | 91% | 98.05% | 72.73% | 91.8% | 0% | 91.67% | 100% | 100% | 83.9% | 98.72% | 100% | 0 |
| 96836 | RS Umum Hermina Daan Mogot | 9 | 2023 | 10-04-2023 | 97.2% | 100% | 100% | 100% | 99% | 2.11% | 87.14% | 100% | 99.97% | 83.33% | 100% | 100% | 0 |
| 96837 | RS Umum Hermina Depok | 9 | 2023 | 10-05-2023 | 98.78% | 98% | 99.28% | 86.21% | 93.76% | 4.94% | 92.66% | 100% | 100% | 94.17% | 99.8% | 100% | 0 |
| 96838 | RS Umum Cinta Kasih Tzu Chi | 9 | 2023 | 10-09-2023 | 75.43% | 87% | 100% | 100% | 88.29% | 2.48% | 76.28% | 99.13% | 84.19% | 100% | 82.56% | 100% | 0 |
| 96839 | RS Ibu dan Anak dr. Hj. Karmini EH | 9 | 2023 | 10-10-2023 | 86.19% | 96% | 100% | 100% | 77.5% | 0% | 62.98% | 100% | 91.49% | 83.75% | 100% | 100% | 0 |
| 96840 | RS Umum Duta Indah | 9 | 2023 | 10-10-2023 | 86.68% | 100% | 96.76% | 75% | 91.73% | 1.09% | 80.37% | 100% | 75.51% | 89.74% | 97.74% | 94.12% | 0 |
| 96841 | RS Umum Humana Prima | 9 | 2023 | 10-10-2023 | 83.8% | 100% | 100% | 94.67% | 80.7% | 0% | 35.58% | 100% | 100% | 0% | 100% | 77.78% | 0 |
| 96842 | RS Umum Royal Taruma | 9 | 2023 | 10-09-2023 | 93.15% | 100% | 100% | 0% | 91.64% | 3.33% | 66.88% | 100% | 100% | 94.23% | 100% | 100% | 0 |
| 96843 | RS Umum Medika Dramaga | 9 | 2023 | 10-10-2023 | 78.73% | 83% | 100% | 0% | 93.95% | 3.96% | 53.55% | 100% | 100% | 76.47% | 100% | 100% | 0 |
| 96844 | RS Paru Dr. M. Goenawan Partowidigdo | 9 | 2023 | 10-04-2023 | 90% | 100% | 100% | 100% | 82.73% | 4.11% | 91.14% | 100% | 93.43% | 96.34% | 100% | 100% | 0 |
| 96845 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 9 | 2023 | 10-09-2023 | 84% | 100% | 100% | 100% | 81.82% | 0% | 71.43% | 100% | 100% | 73.68% | 100% | 100% | 0 |
| 96846 | RS Umum Hermina Kemayoran | 9 | 2023 | 10-09-2023 | 86% | 100% | 100% | 96.15% | 93.75% | 0% | 95.26% | 100% | 98.35% | 68% | 100% | 100% | 0 |
| 96847 | RS Pondok Indah Puri Indah | 9 | 2023 | 07-09-2024 | 98.68% | 100% | 100% | 100% | 90.89% | 2.31% | 63.72% | 100% | 0% | 100% | 100% | 100% | 0 |
| 96848 | RS Umum Betha Medika | 9 | 2023 | 10-05-2023 | 79.45% | 99% | 98.15% | 98.53% | 67.08% | 0% | 65.6% | 100% | 96.28% | 89.05% | 99.69% | 100% | 0 |
| 96849 | RS Umum Jasa Kartini | 9 | 2023 | 10-10-2023 | 82.18% | 81% | 99.94% | 100% | 93.61% | 1.04% | 93.71% | 100% | 84.61% | 94.64% | 100% | 100% | 0 |
| 96850 | RS Ibu dan Anak Kenari Graha Medika | 9 | 2023 | 10-09-2023 | 97.51% | 100% | 99.3% | 100% | 54.15% | 0% | 63.64% | 100% | 99.98% | 90.48% | 81.1% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.