Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96851 | RS Ibu dan Anak St. Yusuf | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 41.67% | 91.11% | 20.59% | 85.83% | 100% | 100% | 100% | 100% | 0% | 0 |
| 96852 | RS Umum Daerah Tanah Abang | 9 | 2023 | 10-05-2023 | 89.66% | 99% | 100% | 0% | 96.66% | 0% | 66.67% | 100% | 91.87% | 0% | 100% | 100% | 0 |
| 96853 | RS Gigi Dan Mulut YARSI | 9 | 2023 | 10-06-2023 | 76.9% | 100% | 99.02% | 100% | 8.74% | 0% | 37.5% | 100% | 91.31% | 42.65% | 100% | 100% | 0 |
| 96854 | RS Umum Bhakti Mulia | 9 | 2023 | 10-09-2023 | 85.5% | 88% | 82.27% | 0% | 71% | 0% | 74.64% | 100% | 97.64% | 68.97% | 75.85% | 100% | 0 |
| 96855 | RS Harapan Sehati | 9 | 2023 | 10-06-2023 | 100% | 100% | 94.52% | 100% | 74.6% | 10.94% | 89.03% | 100% | 95.45% | 86.67% | 95.56% | 100% | 0 |
| 96856 | RS Jiwa Dr. Soeharto Heerdjan | 9 | 2023 | 10-10-2023 | 95.95% | 99% | 100% | 0% | 83.96% | 0% | 87.94% | 100% | 98.76% | 92.32% | 100% | 100% | 0 |
| 96857 | RS Umum Juliana | 9 | 2023 | 10-09-2023 | 97% | 100% | 100% | 0% | 73.87% | 0% | 58.19% | 100% | 99.95% | 82.46% | 100% | 100% | 0 |
| 96858 | RS Umum Daerah Banjar | 9 | 2023 | 10-10-2023 | 90.49% | 91% | 100% | 100% | 29.26% | 0% | 96.84% | 100% | 87.87% | 100% | 100% | 100% | 0 |
| 96859 | RS Umum Grha Kedoya | 9 | 2023 | - | 83.68% | 86% | 100% | 0% | 99.54% | 42.49% | 88.92% | 100% | 99.98% | 88.61% | 100% | 100% | 0 |
| 96860 | RS Umum Kartika Cibadak | 9 | 2023 | 01-01-1970 | 90% | 99% | 97.45% | 27.27% | 46.65% | 39.45% | 82.22% | 100% | 99.81% | 87.92% | 99.48% | 100% | 0 |
| 96861 | RS Umum Pelni Petamburan | 9 | 2023 | 10-09-2023 | 99.29% | 100% | 100% | 88.24% | 80.57% | 0.87% | 95.26% | 100% | 99.02% | 90.91% | 96.05% | 100% | 0 |
| 96862 | RS Kanker Dharmais | 9 | 2023 | 10-06-2023 | 94.67% | 90% | 98.6% | % | 68.6% | 3.12% | 91.18% | 93.69% | 99.95% | 97.52% | 98.95% | 88.89% | 0 |
| 96863 | RS Umum Daerah Cibinong | 9 | 2023 | 10-06-2023 | 96.97% | 97% | 100% | 83.33% | 33.98% | 9.51% | 85.92% | 98.34% | 93.07% | 86.36% | 100% | 100% | 0 |
| 96864 | RS Umum Daerah Kab. Ciamis | 9 | 2023 | 10-09-2023 | 92.5% | 94% | 96.67% | 100% | 70% | 0% | 98.84% | 99.47% | 96.22% | 85% | 98.51% | 100% | 0 |
| 96865 | RS Umum Daerah Cengkareng | 9 | 2023 | 10-06-2023 | 93.03% | 100% | 100% | 100% | 80.17% | 4.02% | 83.12% | 98.96% | 95.71% | 87.88% | 100% | 100% | 0 |
| 96866 | RS Ibu dan Anak Respati | 9 | 2023 | 10-06-2023 | 63.91% | 96% | 99.85% | 90.32% | 85.88% | 0% | 45.37% | 100% | 98.89% | 0% | 100% | 100% | 0 |
| 96867 | RS Ibu dan Anak Assalam | 9 | 2023 | 10-09-2023 | 88.65% | 100% | 100% | 100% | 76.83% | 0% | 73.51% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 96868 | RS Umum Sumber Waras | 9 | 2023 | 10-09-2023 | 80.67% | 96% | 98.11% | 0% | 72.31% | 0.78% | 83.52% | 84.65% | 99.58% | 96.04% | 100% | 100% | 0 |
| 96869 | RS Anak dan Bunda Harapan Kita | 9 | 2023 | 10-10-2023 | 61.98% | 89% | 100% | 83.33% | 38.32% | 1.6% | 99.29% | 95.47% | 93.81% | 100% | 100% | 100% | 0 |
| 96870 | RS Jantung dan Pembuluh Darah Harapan Kita | 9 | 2023 | 10-09-2023 | 91.11% | 100% | 100% | 0% | 80.5% | 0% | 95.74% | 96.94% | 98.01% | 75.28% | 100% | 100% | 0 |
| 96871 | RS Umum Daerah Ciawi | 9 | 2023 | 10-09-2023 | 45.87% | 77% | 98.19% | 33.33% | 25.69% | 1.62% | 91.63% | 91.84% | 87.43% | 0% | 97.55% | 0% | 0 |
| 96872 | RS Umum Ummi | 9 | 2023 | 10-09-2023 | 87.62% | 92% | 60.47% | 65.62% | 34.26% | 36.61% | 58.79% | 100% | 97.98% | 97.83% | 91.86% | 100% | 0 |
| 96873 | RS Umum Daerah Oto Iskandar Di Nata | 9 | 2023 | 10-05-2023 | 95% | 100% | 100% | 81.82% | 80% | 3.27% | 99.37% | 100% | 99.78% | 80% | 100% | 80% | 0 |
| 96874 | RS Umum Dr. Hafiz | 9 | 2023 | 10-09-2023 | 83.91% | 98% | 99.47% | 100% | 99.39% | 0.95% | 93.41% | 100% | 98.72% | 76.47% | 97.26% | 100% | 0 |
| 96875 | RS Umum Bhakti Medicare | 9 | 2023 | 10-09-2023 | 91.13% | 100% | 100% | 83.33% | 24.44% | 2.03% | 57.01% | 100% | 93.93% | 84% | 99.08% | 100% | 0 |
| 96876 | RS Siloam Agora | 9 | 2023 | 10-06-2023 | 89.69% | 100% | 100% | 0% | 87.2% | 0% | 95.56% | 100% | 100% | 100% | 93.33% | 81.25% | 0 |
| 96877 | RS Umum Karya Pangalengan Bhakti Sehat | 9 | 2023 | 12-08-2023 | 97.29% | 100% | 98.21% | 58.33% | 91.67% | 24% | 84.62% | 100% | 88.24% | 100% | 88.24% | 100% | 0 |
| 96878 | RS Umum Siloam Hospitals Kebon Jeruk | 9 | 2023 | 10-06-2023 | 96.59% | 97% | 98.47% | 100% | 69.13% | 8.9% | 86.11% | 100% | 98.12% | 100% | 96.86% | 100% | 0 |
| 96879 | RS Umum Daerah Cicalengka | 9 | 2023 | 11-10-2023 | 84.93% | 100% | 99.19% | 100% | 92.97% | 1.08% | 72.6% | 100% | 99.55% | 73.33% | 100% | 100% | 0 |
| 96880 | RS Umum Daerah Kemayoran | 9 | 2023 | 10-10-2023 | 100% | 96% | 100% | % | 23% | 0% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 96881 | RS Mata JEC Primasana @Tanjung Priok | 9 | 2023 | 10-09-2023 | 88.59% | 100% | 100% | % | 97.71% | 6.15% | 100% | 100% | 100% | 60.94% | 100% | 100% | 0 |
| 96882 | RS Gigi dan Mulut FKG Universitas Trisakti | 9 | 2023 | 10-09-2023 | 75% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 100% | 0% | 100% | 0 |
| 96883 | RS Sentosa | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 72.05% | 6.06% | 57.01% | 100% | 98.23% | 75% | 100% | 100% | 0 |
| 96884 | RS Umum Daerah Welas Asih | 9 | 2023 | 01-01-1970 | 99.64% | 100% | 100% | 89.47% | 73.27% | 1.39% | 87.78% | 100% | 94.76% | 100% | 100% | 100% | 0 |
| 96885 | RS Ukrida | 9 | 2023 | 10-09-2023 | 90.85% | 99% | 98.1% | 0% | 90.43% | 9.32% | 66.8% | 76.47% | 89.63% | 73.33% | 83.48% | 66.67% | 0 |
| 96886 | RS Umum Daerah Sawah Besar | 9 | 2023 | 10-09-2023 | 85.64% | 100% | 100% | 0% | 64.56% | 0% | 56.12% | 100% | 83.66% | 88.24% | 100% | 100% | 0 |
| 96887 | RS Umum Daerah dr. Soekardjo | 9 | 2023 | 10-06-2023 | 87.3% | 94% | 99.84% | 100% | 71.19% | 0.66% | 75.1% | 100% | 99.56% | 84.62% | 100% | 100% | 0 |
| 96888 | Bogor Senior Hospital | 9 | 2023 | 10-06-2023 | 93.46% | 83% | 100% | % | 86.98% | 0% | 96.32% | 100% | 100% | 0% | 100% | 100% | 0 |
| 96889 | RS Umum Puri Cinere | 9 | 2023 | 11-08-2023 | 100% | 100% | 100% | 0% | 95.25% | 0% | 90.83% | 98.36% | 99.67% | 100% | 100% | 100% | 0 |
| 96890 | RS Umum dr Abdul Radjak Cengkareng | 9 | 2023 | 10-09-2023 | 98.08% | 100% | 100% | 95.45% | 98% | 0% | 71.43% | 100% | 93.15% | 100% | 100% | 100% | 0 |
| 96891 | RS Gigi dan Mulut Maranatha | 9 | 2023 | 10-09-2023 | 88.69% | 89% | 100% | 0% | 92.33% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 96892 | RS Umum Anggrek Mas | 9 | 2023 | 10-10-2023 | 93.17% | 96% | 100% | 100% | 65.32% | 96.67% | 48.57% | 90% | 99.71% | 58.33% | 96% | 100% | 0 |
| 96893 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 9 | 2023 | 10-10-2023 | 92% | 93% | 0% | 0% | 70% | 0% | 100% | 0% | 100% | 0% | 0% | 60% | 0 |
| 96894 | RS Umum Daerah Koja | 9 | 2023 | 10-06-2023 | 85% | 90% | 100% | 100% | 100% | 0.85% | 100% | 96.12% | 95.67% | 86.62% | 96.42% | 100% | 0 |
| 96895 | RS Medina | 9 | 2023 | 10-05-2023 | 80% | 84% | 100% | 33.33% | 74.29% | 14.71% | 100% | 100% | 91.11% | 0% | 100% | 100% | 0 |
| 96896 | RS Umum Daerah Jampang Kulon | 9 | 2023 | 10-09-2023 | 83.93% | 84% | 98.98% | 100% | 51.97% | 1.1% | 88.93% | 100% | 84.39% | 83.33% | 100% | 100% | 0 |
| 96897 | RS Umum Akademik Atma Jaya | 9 | 2023 | 10-06-2023 | 88.89% | 100% | 77.33% | 100% | 39.78% | 12.38% | 76.27% | 100% | 96.97% | 100% | 99.79% | 100% | 0 |
| 96898 | RS Khusus Orthopedi RSOP Ciamis | 9 | 2023 | 10-09-2023 | 99.29% | 98% | 100% | % | 84.67% | 0% | 97.88% | 100% | 2.64% | 100% | 100% | 100% | 0 |
| 96899 | RS Umum Bunda Jakarta | 9 | 2023 | 10-10-2023 | 99.87% | 99% | 99.81% | 0% | 48.93% | 0.74% | 77.02% | 100% | 98.48% | 94.68% | 100% | 98.36% | 0 |
| 96900 | RS Umum Daerah Tanjung Priok | 9 | 2023 | 10-05-2023 | 86.9% | 100% | 100% | 0% | 89.39% | 0% | 86.73% | 100% | 86.49% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.