Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 96951 | RS Khusus Ibu dan Anak Haryanda | 9 | 2023 | 11-10-2023 | 91% | 100% | 100% | 100% | 99.15% | 0% | 85% | 100% | 94.75% | 100% | 100% | 0% | 0 |
| 96952 | RS Khusus Ibu dan Anak Permata Hati | 9 | 2023 | - | 97.5% | 95% | 100% | 25% | 70.77% | 16.67% | 100% | 100% | 94.57% | 100% | 92.86% | 22.22% | 0 |
| 96953 | RS Ibu dan Anak Harapan Medika | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 100% | 90.77% | 18.18% | 96.77% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 96954 | RS Umum Daerah Rokan Hulu | 9 | 2023 | 10-09-2023 | 79.64% | 88% | 100% | 100% | 61.11% | 5.31% | 96.27% | 100% | 90.41% | 100% | 100% | 100% | 0 |
| 96955 | RS Umum Daerah Mayjen H. A. Thalib | 9 | 2023 | 10-09-2023 | 77.96% | 77% | 66.52% | 78.79% | 77.74% | 75% | 100% | 100% | 81.1% | 95.09% | 69.89% | 0% | 0 |
| 96956 | RS Umum Bethesda Gunungsitoli | 9 | 2023 | 10-05-2023 | 87.6% | 96% | 100% | 100% | 88.93% | 1.33% | 79.28% | 100% | 98.84% | 80.06% | 100% | 100% | 0 |
| 96957 | RS Awal Bros A. Yani | 9 | 2023 | 10-06-2023 | 86.29% | 98% | 100% | 100% | 72.29% | 2.77% | 73.76% | 99.12% | 95.17% | 93.06% | 100% | 100% | 0 |
| 96958 | RS Doa Ibunda | 9 | 2023 | 01-01-1970 | 15.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 96959 | RS Pertamina Dumai | 9 | 2023 | 10-10-2023 | 90% | 95% | 100% | 0% | 90.91% | 0% | 84.62% | 100% | 82.88% | 100% | 100% | 100% | 0 |
| 96960 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 9 | 2023 | 10-10-2023 | 92.59% | 92% | 100% | 100% | 93.62% | 20.18% | 100% | 100% | 99.68% | 83.33% | 100% | 71.43% | 0 |
| 96961 | RS Ibu Anak Norfa Husada | 9 | 2023 | 10-02-2023 | 97.5% | 100% | 100% | 100% | 99% | 0% | 99% | 100% | 95% | 100% | 100% | 100% | 0 |
| 96962 | RS Umum Awal Bros Panam | 9 | 2023 | 10-10-2023 | 85.21% | 100% | 100% | 100% | 65.24% | 3.54% | 80.32% | 100% | 100% | 94.23% | 100% | 100% | 0 |
| 96963 | RS Graha Yasmine | 9 | 2023 | 10-05-2023 | 99.29% | 100% | 100% | 100% | 97.5% | 0% | 98.67% | 100% | 97.8% | 98.4% | 100% | 100% | 0 |
| 96964 | RS Raudhah | 9 | 2023 | 10-05-2023 | 96.41% | 98% | 97.89% | 71.43% | 100% | 2.5% | 76.47% | 100% | 93.95% | 95% | 100% | 100% | 0 |
| 96965 | RS Umum Daerah Padang Pariaman | 9 | 2023 | 10-10-2023 | 90% | 80% | 96.67% | 100% | 87.14% | 3.64% | 100% | 100% | 96.8% | 83.33% | 100% | 100% | 0 |
| 96966 | RS Umum Thursina | 9 | 2023 | 10-03-2023 | 89% | 100% | 100% | 77.78% | 69.77% | 4.29% | 66.67% | 100% | 88.24% | 85.71% | 100% | 100% | 0 |
| 96967 | RS Umum Daerah Tapan | 9 | 2023 | 11-07-2023 | 70% | 70% | 70% | % | 90% | % | 90% | 95% | 80% | 80% | 100% | 85% | 0 |
| 96968 | RS Umum Mutia Sari | 9 | 2023 | 10-10-2023 | 94.5% | 95% | 100% | 100% | 100% | 0% | 84.67% | 100% | 86.36% | 100% | 100% | 100% | 0 |
| 96969 | RS Umum Daerah Kabupaten Sijunjung | 9 | 2023 | 10-09-2023 | 85.11% | 85% | 94.03% | 66.67% | 56.2% | 100% | 87.55% | 98.41% | 91.58% | 50% | 92.57% | 93.02% | 0 |
| 96970 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 9 | 2023 | 10-10-2023 | 86.04% | 84% | 99.41% | 0% | 49.61% | 0% | 97.6% | 75% | 92.68% | 0% | 100% | 100% | 0 |
| 96971 | RS Umum Melati | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 97.69% | 0% | 95.41% | 96.64% | 99% | 99.89% | 100% | 100% | 0 |
| 96972 | RS Ibu dan Anak Athaya Medika | 9 | 2023 | 10-02-2023 | 86.5% | 100% | 100% | 82.86% | 95.69% | 3.75% | 87.88% | 100% | 89.58% | 100% | 100% | 88.89% | 0 |
| 96973 | RS Ibunda | 9 | 2023 | 10-10-2023 | 99.64% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.39% | 100% | 100% | 100% | 0 |
| 96974 | RS Umum Daerah Muara Labuh | 9 | 2023 | 10-10-2023 | 86.5% | 87% | 100% | 20% | 92.76% | 36.15% | 100% | 100% | 94.07% | 0% | 95.6% | 100% | 0 |
| 96975 | RS Umum Indah | 9 | 2023 | 10-09-2023 | 88.33% | 97% | 100% | 86.67% | 80.32% | 2.53% | 89.28% | 100% | 93.05% | 80% | 100% | 100% | 0 |
| 96976 | RS Umum Daerah Kolonel Abundjani/Bangko | 9 | 2023 | 10-05-2023 | 96.74% | 98% | 98.33% | 0% | 36.53% | 0% | 98.32% | 100% | 97.57% | 0% | 94.07% | 0% | 0 |
| 96977 | RS Umum Santo Antonio Baturaja | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96978 | RS Langit Golden Medika | 9 | 2023 | 10-08-2023 | 100% | 100% | 100% | 100% | 95.85% | 3.33% | 100% | 100% | 98.69% | 100% | 100% | 100% | 0 |
| 96979 | RS Umum Permata Hati | 9 | 2023 | 10-08-2023 | 82% | 89% | 100% | 25% | 83.2% | 0% | 63.3% | 100% | 92.14% | 0% | 95.83% | 100% | 0 |
| 96980 | RS Umum Daerah Kec.Mandau | 9 | 2023 | 10-10-2023 | 95% | 97% | 100% | 0% | 64.6% | 0% | 88.34% | 99.54% | 99.22% | 100% | 100% | 100% | 0 |
| 96981 | RS Umum Surya Insani | 9 | 2023 | 10-09-2023 | 95% | 100% | 93.33% | 100% | 81.28% | 3.37% | 96.67% | 100% | 100% | 82.22% | 100% | 100% | 0 |
| 96982 | RS Otak DR. Drs. M. Hatta Bukittinggi | 9 | 2023 | 10-06-2023 | 90.5% | 100% | 94.93% | 100% | 100% | 0% | 76.65% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 96983 | RS Ibu dan Anak Moelia | 9 | 2023 | 10-10-2023 | 95% | 100% | 97.52% | 100% | 94.65% | 0% | 95% | 100% | 98.68% | 80% | 100% | 100% | 0 |
| 96984 | RS Khusus Bedah Ropanasuri | 9 | 2023 | 10-10-2023 | 89.13% | 100% | 100% | % | 81.09% | 4.26% | 20.25% | 100% | 44.41% | 76.19% | 100% | 100% | 0 |
| 96985 | RS Islam Ibnu Sina Bukittinggi | 9 | 2023 | 10-09-2023 | 88% | 97% | 97.69% | 50% | 57.03% | 4.24% | 74.01% | 95.56% | 95.15% | 100% | 100% | 100% | 0 |
| 96986 | RS Umum Prima Pekanbaru | 9 | 2023 | 10-10-2023 | 92.46% | 99% | 93.94% | 83.33% | 81.3% | 5.44% | 82.38% | 99.15% | 81.66% | 83.33% | 97.9% | 100% | 0 |
| 96987 | RS Umum Daerah Petala Bumi | 9 | 2023 | 10-07-2023 | 74% | 87% | 99.47% | 0% | 53.12% | 0% | 88.8% | 100% | 92.77% | 0% | 100% | 88.89% | 0 |
| 96988 | RS Umum Madina | 9 | 2023 | 10-09-2023 | 82.22% | 81% | 98.43% | 100% | 50.6% | 0% | 53.42% | 100% | 98.07% | 100% | 97.74% | 0% | 0 |
| 96989 | RS Umum Daerah H. Abdul Manap | 9 | 2023 | 10-05-2023 | 89.81% | 86% | 98.81% | 100% | 32.87% | 3.96% | 75.96% | 100% | 91.84% | 100% | 100% | 100% | 0 |
| 96990 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 9 | 2023 | 10-10-2023 | 98.7% | 100% | 100% | 0% | 97.37% | 0% | 100% | 0% | 100% | 64% | 100% | 100% | 0 |
| 96991 | RS Umum Permata Hati | 9 | 2023 | 10-10-2023 | 85.11% | 100% | 89.38% | 100% | 95.97% | 0% | 38.01% | 100% | 100% | 100% | 100% | 100% | 0 |
| 96992 | RS Umum Awal Bros Pekanbaru | 9 | 2023 | 10-07-2023 | 86.7% | 100% | 100% | 0% | 60% | 0.59% | 85.35% | 100% | 87.15% | 94.51% | 99.41% | 100% | 0 |
| 96993 | RS Umum Daerah Kota Bukittinggi | 9 | 2023 | 10-10-2023 | 78.5% | 86% | 97.18% | 100% | 50.53% | 5.26% | 91.53% | 96.43% | 96.53% | 100% | 100% | 100% | 0 |
| 96994 | RS Umum Semen Padang Hospital | 9 | 2023 | 10-10-2023 | 91.55% | 100% | 100% | 100% | 31.81% | 36.4% | 26.41% | 100% | 80.57% | 85% | 100% | 100% | 0 |
| 96995 | RS Umum Ibnu Sina Kota Payakumbuh | 9 | 2023 | 10-05-2023 | 91.38% | 97% | 99.73% | 0% | 86.31% | 0% | 61.58% | 100% | 86.64% | 81.82% | 97.94% | 100% | 0 |
| 96996 | RS Metta Medika | 9 | 2023 | 10-10-2023 | 99.13% | 100% | 99.71% | 80% | 94.83% | 3.33% | 83.33% | 100% | 100% | 91.49% | 100% | 80% | 0 |
| 96997 | RS Umum Daerah Dr. Adnaan WD | 9 | 2023 | 10-06-2023 | 96.5% | 97% | 100% | 100% | 21.91% | 15.46% | 95.65% | 100% | 93.61% | 100% | 100% | 100% | 0 |
| 96998 | RS Jiwa dr. Yaunin | 9 | 2023 | 10-10-2023 | 95.02% | 95% | 100% | % | 80.34% | % | 100% | 0% | 99.73% | 0% | 0% | 0% | 0 |
| 96999 | RS Umum Daerah H. Hanafie | 9 | 2023 | 01-01-1970 | 88.33% | 94% | 87.96% | 100% | 100% | 4.29% | 100% | 100% | 86.79% | 100% | 100% | 100% | 0 |
| 97000 | RS Islam Arafah | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 20% | 74.64% | 0% | 48.41% | 100% | 86.37% | 80% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.