Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97051 | RS Umum Pekanbaru Medical Center | 9 | 2023 | 10-10-2023 | 95% | 84% | 100% | 87.5% | 82.01% | 4.42% | 64.48% | 100% | 87.59% | 100% | 98.48% | 100% | 0 |
| 97052 | RS Umum Daerah Lubuk Sikaping | 9 | 2023 | 10-10-2023 | 80.81% | 89% | 96.61% | 0% | 59.28% | 1.81% | 84.5% | 61.54% | 91.84% | 85.61% | 92.31% | 100% | 0 |
| 97053 | RS Umum Daerah Sungai Bahar | 9 | 2023 | 10-10-2023 | 86% | 74% | 93.33% | 50% | 65.33% | 0% | 100% | 100% | 90.98% | 88.57% | 92.5% | 100% | 0 |
| 97054 | RS Umum Medicare Sorek | 9 | 2023 | 11-03-2023 | 96% | 100% | 100% | 100% | 96.97% | 0% | 96.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97055 | RS Umum Amalia Medika | 9 | 2023 | 10-09-2023 | 86.36% | 100% | 100% | 72.73% | 63.58% | 1.44% | 93.99% | 100% | 99.98% | 92.86% | 100% | 100% | 0 |
| 97056 | RS Umum Daerah Ahmad Ripin | 9 | 2023 | - | 85% | 80% | 80% | 0% | 88.89% | 0% | 82.61% | 90.62% | 87.44% | 72% | 80% | 100% | 0 |
| 97057 | RS Umum Daerah Lubuk Basung | 9 | 2023 | 03-07-2025 | 84% | 85% | 100% | 0% | 83.42% | 1.42% | 93.31% | 100% | 85.68% | 89.47% | 99.28% | 92.31% | 0 |
| 97058 | RS Ibu dan Anak Citra Aguswar Medical Center | 9 | 2023 | 08-08-2025 | 91.92% | 92% | 97.73% | 100% | 0% | 0% | 83.33% | 100% | 73.91% | 100% | 100% | 0% | 0 |
| 97059 | RS Umum Daerah Kabupaten Kepulauan Meranti | 9 | 2023 | 10-10-2023 | 87.6% | 100% | 100% | 0% | 70.23% | 1.09% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97060 | RS Umum Daerah H. Abdurrahman Sayoeti | 9 | 2023 | 10-10-2023 | 87.83% | 85% | 90.7% | 0% | 89.9% | 0% | 93.1% | 100% | 99.44% | 100% | 100% | 100% | 0 |
| 97061 | RS Umum Daerah dr. Achmad Darwis | 9 | 2023 | 10-10-2023 | 87.98% | 94% | 97.98% | 75% | 57.23% | 0.82% | 96.48% | 100% | 100% | 0% | 98.35% | 0% | 0 |
| 97062 | RS Type D Perawang | 9 | 2023 | 01-01-1970 | 62.32% | 94% | 63.24% | 0% | 95.83% | 0% | 23.08% | 100% | 90.98% | 0% | 100% | 0% | 0 |
| 97063 | RS Royal Prima | 9 | 2023 | 10-10-2023 | 92.5% | 92% | 100% | 100% | 88.79% | 0% | 34.62% | 100% | 99.85% | 87.5% | 100% | 100% | 0 |
| 97064 | RS Umum Sansani | 9 | 2023 | 10-10-2023 | 99.8% | 100% | 100% | 100% | 91.36% | 0.35% | 95.01% | 100% | 100% | 92.47% | 100% | 100% | 0 |
| 97065 | RS Khusus Mata Pekanbaru Eye Center | 9 | 2023 | 10-07-2023 | 92.52% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97066 | RS Ibu dan Anak Rezki Bunda | 9 | 2023 | 10-10-2023 | 85.45% | 94% | 100% | 0% | 93.27% | 3.53% | 79.41% | 100% | 94.34% | 96.1% | 100% | 100% | 0 |
| 97067 | RS Umum Daerah Bangkinang | 9 | 2023 | 10-10-2023 | 96.68% | 94% | 100% | 0% | 28.66% | 0% | 91.08% | 99.31% | 90.12% | 97.06% | 100% | 0% | 0 |
| 97068 | RS Umum Daerah Kota Dumai | 9 | 2023 | 10-10-2023 | 80.23% | 92% | 100% | 0% | 24.22% | 3.3% | 95.72% | 100% | 94.46% | 66.67% | 100% | 100% | 0 |
| 97069 | RS Umum Tandun | 9 | 2023 | 10-05-2023 | 93.24% | 100% | 97.58% | 0% | 18.01% | 0% | 98.92% | 100% | 35.18% | 84.81% | 100% | 0% | 0 |
| 97070 | RS Paru Sumatera Barat | 9 | 2023 | 10-09-2023 | 75.5% | 81% | 100% | 0% | 80.15% | 0% | 100% | 100% | 92.88% | 100% | 83.87% | 100% | 0 |
| 97071 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 9 | 2023 | 10-09-2023 | 83.98% | 88% | 100% | 75% | 57.92% | 0% | 89.94% | 100% | 99.2% | 73.34% | 100% | 50% | 0 |
| 97072 | RS Rapha Theresia | 9 | 2023 | 10-06-2023 | 93.67% | 94% | 100% | 0% | 96.49% | 0% | 78.26% | 0% | 100% | 0% | 100% | 0% | 0 |
| 97073 | RS Umum Mesra | 9 | 2023 | 11-10-2023 | 72.5% | 98% | 80% | 100% | 62.5% | 6.67% | 85% | 100% | 100% | 20% | 69.23% | 80% | 0 |
| 97074 | RS Umum Daerah Tengku Rafi'an Siak Sri Indrapura | 9 | 2023 | 10-10-2023 | 95.15% | 94% | 92.57% | 94.62% | 85.37% | 10.16% | 90.42% | 100% | 98.87% | 90.81% | 94.18% | 100% | 0 |
| 97075 | RS Umum Daerah Teluk Kuantan | 9 | 2023 | 10-06-2023 | 80% | 80% | 89.75% | 100% | 26.76% | 25.41% | 67.65% | 100% | 92.86% | 96.97% | 75.8% | 100% | 0 |
| 97076 | RS Umum Eka Hospital Pekanbaru | 9 | 2023 | 10-09-2023 | 88.7% | 100% | 100% | % | 77.1% | 23.48% | 98.53% | 100% | 82.5% | 88.83% | 100% | 100% | 0 |
| 97077 | RS Umum Setia Budi | 9 | 2023 | 10-10-2023 | 90% | 85% | 94.44% | 91.49% | 63.85% | 0% | 78.89% | 100% | 96.92% | 100% | 92.55% | 78.89% | 0 |
| 97078 | RS Umum Yos Sudarso | 9 | 2023 | 10-04-2023 | 97.85% | 96% | 100% | 100% | 83.44% | 4.69% | 70.05% | 100% | 81.63% | 100% | 96.88% | 100% | 0 |
| 97079 | RS Ibu dan Anak Milano | 9 | 2023 | 10-04-2023 | 81.5% | 89% | 100% | 22.22% | 92.6% | 12.22% | 100% | 100% | 86.6% | 95.45% | 100% | 0% | 0 |
| 97080 | RS Umum Daerah Suryah Khairuddin | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | % | 38.22% | % | 55.56% | 50% | 31.54% | 50% | 100% | 50% | 0 |
| 97081 | RS Ibu dan Anak Andini | 9 | 2023 | 10-08-2023 | 90% | 100% | 100% | 80% | 75% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 97082 | RS Tk. III Reksodiwiryo Padang | 9 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 87.92% | 1.6% | 67.07% | 94.23% | 100% | 89.29% | 100% | 100% | 0 |
| 97083 | RS Umum Daerah Indrasari Rengat | 9 | 2023 | 10-04-2023 | 83% | 88% | 100% | 0% | 73.47% | 1.39% | 100% | 100% | 91.8% | 66.67% | 100% | 100% | 0 |
| 97084 | RS Daerah Madani Kota Pekanbaru | 9 | 2023 | 10-10-2023 | 86.35% | 98% | 100% | 100% | 94.34% | 5.56% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97085 | RS Umum Kambang | 9 | 2023 | 10-10-2023 | 96.5% | 100% | 100% | 83.33% | 76.66% | 0% | 73.33% | 100% | 99.67% | 80% | 90.91% | 88.89% | 0 |
| 97086 | RS Santa Maria Pekanbaru | 9 | 2023 | 10-09-2023 | 93.94% | 100% | 100% | 100% | 93.55% | 0% | 87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97087 | RSUP Dr. M. Djamil | 9 | 2023 | 10-10-2023 | 92.81% | 100% | 100% | 81.48% | 82.08% | 11.14% | 86.9% | 91.87% | 99.71% | 100% | 100% | 100% | 0 |
| 97088 | RS Umum Kasih Ibu Rengat | 9 | 2023 | 10-06-2023 | 86.99% | 90% | 94.64% | 0% | 91.36% | 0% | 88.89% | 100% | 88.69% | 85.19% | 100% | 100% | 0 |
| 97089 | RS Umum Daerah Sungai Gelam | 9 | 2023 | 10-09-2023 | 93.68% | 90% | 59.65% | 0% | 61.98% | 0% | 96.55% | 0% | 86.38% | 100% | 100% | 0% | 0 |
| 97090 | RS Ibu dan Anak Safira | 9 | 2023 | 10-05-2023 | 100% | 100% | 100% | 80% | 85.71% | 5.45% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97091 | RS Ibu dan Anak AL-Ihsan | 9 | 2023 | - | 99.5% | 100% | 100% | 100% | 100% | 0% | 98.57% | 100% | 100% | 80% | 100% | 100% | 0 |
| 97092 | RS Umum Baiturahim Jambi | 9 | 2023 | 10-10-2023 | 92% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.92% | 90.77% | 100% | 0% | 0 |
| 97093 | RS Umum Daerah Pasaman Barat | 9 | 2023 | 10-10-2023 | 74.89% | 89% | 98.17% | 70% | 0% | 11.79% | 98.15% | 100% | 51.32% | 0% | 100% | 100% | 0 |
| 97094 | RS Muizzah | 9 | 2023 | 01-01-1970 | 90% | 93% | 95% | 100% | 90% | 80% | 90% | 92% | 0% | 100% | 96% | 90% | 0 |
| 97095 | RS Umum Daerah Puri Husada Tembilahan | 9 | 2023 | 10-10-2023 | 98.08% | 99% | 97.71% | 8.33% | 59.91% | 7.07% | 99.67% | 95.89% | 100% | 100% | 100% | 100% | 0 |
| 97096 | RS Umum Daerah Nurdin Hamzah | 9 | 2023 | 10-10-2023 | 73.31% | 85% | 94.12% | 0% | 77.38% | 8% | 85.87% | 96% | 98.18% | 83.13% | 98.04% | 100% | 0 |
| 97097 | RS Umum Lancang Kuning | 9 | 2023 | 10-09-2023 | 98% | 100% | 100% | 0% | 88% | 0% | 90% | 100% | 84.62% | 100% | 100% | 100% | 0 |
| 97098 | RS Umum Daerah Sungai Dareh | 9 | 2023 | 10-06-2023 | 59.56% | 70% | 99.6% | 100% | 36.72% | 0% | 98% | 100% | 94.86% | 80.54% | 72.73% | 100% | 0 |
| 97099 | RS Hermina Pekanbaru | 9 | 2023 | 10-07-2023 | 90.09% | 94% | 100% | 100% | 100% | 1.32% | 0.13% | 100% | 100% | 80% | 100% | 100% | 0 |
| 97100 | RS Umum Universitas Riau | 9 | 2023 | 01-01-1970 | 91% | 96% | 100% | 0% | 100% | 6.25% | 97.01% | 100% | 82.81% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
