Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97151 | RS Umum Daerah Kota Bandung | 9 | 2023 | 07-10-2024 | 86.8% | 100% | 99.2% | 66.76% | 74.01% | 100% | 97.67% | 99.2% | 98.86% | 92.81% | 100% | 100% | 0 |
| 97152 | RS Umum Amanda | 9 | 2023 | 10-07-2023 | 98.11% | 100% | 100% | 100% | 95.67% | 94.08% | 94.08% | 100% | 100% | 4.55% | 100% | 100% | 0 |
| 97153 | RS Umum Mandaya | 9 | 2023 | 10-10-2023 | 92.97% | 100% | 100% | 0% | 90.74% | 0% | 47.43% | 100% | 99.99% | 100% | 90.7% | 100% | 0 |
| 97154 | RS Umum Kharisma | 9 | 2023 | 10-09-2023 | 98.08% | 100% | 92.11% | 84.62% | 93.33% | 3.45% | 100% | 100% | 100% | 0% | 100% | 85.71% | 0 |
| 97155 | RS Umum Tk. IV 03.07.03 Sariningsih | 9 | 2023 | 10-06-2023 | 86.5% | 88% | 100% | 90.48% | 73.68% | 0% | 92.82% | 90.86% | 97.44% | 88.71% | 100% | 90.67% | 0 |
| 97156 | RS Jantung Hasna Medika Kuningan | 9 | 2023 | 01-01-1970 | 98.68% | 100% | 100% | 0% | 65.24% | 9.09% | 89.62% | 100% | 98.32% | 93.33% | 100% | 100% | 0 |
| 97157 | RS Umum Mutiara Hati | 9 | 2023 | 10-09-2023 | 91.43% | 94% | 100% | 100% | 78.57% | 100% | 65.22% | 100% | 99.93% | 93.8% | 100% | 100% | 0 |
| 97158 | RS Umum Karina Medika | 9 | 2023 | 10-09-2023 | 89.41% | 95% | 96.14% | 100% | 97.26% | 0% | 88.91% | 100% | 90.82% | 73.33% | 100% | 85.71% | 0 |
| 97159 | RS Sentra Medika Langut | 9 | 2023 | 10-06-2023 | 96.62% | 95% | 95.95% | 100% | 88.24% | 0% | 72.82% | 100% | 94.91% | 87.96% | 100% | 100% | 0 |
| 97160 | RS Khusus Paru Kabupaten Karawang | 9 | 2023 | 10-08-2023 | 90% | 100% | 100% | 0% | 85.83% | 0% | 100% | 100% | 99.49% | 76.92% | 100% | 100% | 0 |
| 97161 | RS Umum Azra | 9 | 2023 | 11-09-2023 | 95.54% | 100% | 100% | 0% | 90.08% | 0% | 72.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97162 | RS Khusus Mata Cicendo | 9 | 2023 | 12-11-2024 | 98.03% | 100% | 100% | 0% | 85.61% | 1.09% | 99.66% | 100% | 93.18% | 100% | 100% | 100% | 0 |
| 97163 | RS Paru Dr. H. A. Rotinsulu | 9 | 2023 | 10-09-2023 | 91.06% | 100% | 100% | % | 72.84% | 0% | 95.7% | 100% | 99.51% | 98.21% | 100% | 100% | 0 |
| 97164 | RS Umum Annisa | 9 | 2023 | 10-06-2023 | 86.5% | 100% | 100% | 85.71% | 58.21% | 0.81% | 61.73% | 100% | 91.88% | 94.92% | 100% | 100% | 0 |
| 97165 | RS Umum Hermina Grand Wisata | 9 | 2023 | 10-05-2023 | 91.49% | 100% | 100% | 100% | 84.88% | 1.36% | 89.22% | 100% | 99.49% | 86% | 100% | 100% | 0 |
| 97166 | RS Umum KMC Luragung | 9 | 2023 | 10-10-2023 | 84.55% | 82% | 95% | 80% | 70% | 0% | 70% | 76.47% | 80% | 78% | 96% | 80% | 0 |
| 97167 | RS Umum Juanda | 9 | 2023 | 10-06-2023 | 90.5% | 98% | 100% | 0% | 81.25% | 0.97% | 85.16% | 100% | 71.88% | 74.19% | 96.09% | 100% | 0 |
| 97168 | RS Umum Al-Islam Bandung | 9 | 2023 | 10-09-2023 | 98.96% | 98% | 99.58% | 50% | 89.29% | 4.01% | 71.21% | 83.04% | 98.9% | 92% | 99.84% | 100% | 0 |
| 97169 | RS Umum PMI Bogor | 9 | 2023 | 10-09-2023 | 98.5% | 100% | 100% | 100% | 98.44% | 0% | 60.16% | 100% | 100% | 85.16% | 100% | 100% | 0 |
| 97170 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 9 | 2023 | 10-10-2023 | 96.88% | 100% | 100% | 0% | 66.67% | 0% | 66.67% | 100% | 70% | 70% | 98.7% | 100% | 0 |
| 97171 | RS Ibu dan Anak Aisyah Qurrataain | 9 | 2023 | 10-06-2023 | 50% | 60% | 30% | 60% | 75% | 10% | 40% | 30% | 95% | 0% | 36% | 85% | 0 |
| 97172 | RS Umum Daerah Kab.Bekasi | 9 | 2023 | 10-09-2023 | 83.36% | 99% | 98.44% | 100% | 54.02% | 3.96% | 76.73% | 99.33% | 80.67% | 100% | 96.95% | 100% | 0 |
| 97173 | RS Umum Pamanukan Medical Center (PMC) | 9 | 2023 | 10-07-2023 | 84.78% | 95% | 100% | 92.86% | 73.21% | 2.38% | 71.32% | 97.89% | 100% | 88% | 100% | 81.82% | 0 |
| 97174 | Rumah Sakit Mitra Plumbon Cibitung | 9 | 2023 | 10-10-2023 | 87.38% | 100% | 100% | 66.67% | 91% | 2.67% | 49.58% | 100% | 89.9% | 77.78% | 100% | 100% | 0 |
| 97175 | RS Umum Asri Medika | 9 | 2023 | 10-07-2023 | 93% | 93% | 100% | 100% | 86.82% | 8.7% | 61.54% | 100% | 100% | 0% | 90% | 50% | 0 |
| 97176 | RS Umum Daerah Cideres | 9 | 2023 | 10-09-2023 | 85.21% | 94% | 95.56% | 100% | 14.28% | 15.29% | 90.93% | 99.07% | 79.23% | 81.22% | 100% | 100% | 0 |
| 97177 | RS Umum Asri Purwakarta | 9 | 2023 | 10-09-2023 | 83.54% | 91% | 97.79% | 100% | 81.88% | 0% | 93.79% | 100% | 80.33% | 70% | 97.36% | 100% | 0 |
| 97178 | RS Umum Mulia Pajajaran | 9 | 2023 | 10-12-2023 | 92.03% | 100% | 100% | 100% | 92.33% | 3.87% | 100% | 100% | 83.88% | 84.21% | 100% | 80% | 0 |
| 97179 | RS DKH Cikarang barat | 9 | 2023 | 12-08-2023 | 71% | 73% | 100% | 75% | 65.4% | 0% | 67.66% | 100% | 99.89% | 69.8% | 100% | 75% | 0 |
| 97180 | RS Umum Daerah Al-Mulk | 9 | 2023 | 10-10-2023 | 87.6% | 100% | 100% | 0% | 84% | 0% | 84% | 100% | 60.45% | 75% | 97.92% | 100% | 0 |
| 97181 | RS Umum Puspa Husada | 9 | 2023 | 10-05-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 84.93% | 100% | 94.06% | 100% | 100% | 100% | 0 |
| 97182 | RS Umum Bunda Mulia | 9 | 2023 | 10-09-2023 | 99.72% | 100% | 99.59% | 0% | 98.74% | 0% | 81.97% | 100% | 91.47% | 100% | 100% | 100% | 0 |
| 97183 | RS Umum Pusat Dr. Hasan Sadikin | 9 | 2023 | 10-10-2023 | 96.32% | 100% | 100% | 12.5% | 82.42% | 2.93% | 79.48% | 95.66% | 99.24% | 80% | 99.55% | 100% | 0 |
| 97184 | RS Umum Daerah Majalengka | 9 | 2023 | 10-10-2023 | 97.74% | 100% | 100% | 0% | 81.27% | 0% | 83.93% | 95.18% | 91.57% | 98.08% | 100% | 100% | 0 |
| 97185 | RS Umum Ridhoka Salma | 9 | 2023 | 10-09-2023 | 99.79% | 98% | 99.92% | 100% | 97.13% | 0.49% | 66.82% | 100% | 90.07% | 68.57% | 99% | 100% | 0 |
| 97186 | RS Mitra Keluarga Deltamas | 9 | 2023 | 10-07-2023 | 100% | 100% | 100% | 0% | 93.14% | 0% | 81.11% | 100% | 100% | 0% | 100% | 0% | 0 |
| 97187 | RS Umum Sentral Medika | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 46.67% | 6.58% | 7.07% | 74.37% | 100% | 100% | 100% | 11.57% | 100% | 0 |
| 97188 | RS Umum Mitra Family | 9 | 2023 | 10-05-2023 | 98.7% | 100% | 100% | 100% | 95.2% | 0% | 100% | 100% | 100% | 89.2% | 100% | 100% | 0 |
| 97189 | RS Umum Dokter Adam Talib | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 95.28% | 0% | 91% | 0% | 100% | 100% | 100% | 0% | 0 |
| 97190 | RS Umum Daerah Cikalongwetan | 9 | 2023 | 10-10-2023 | 77.5% | 88% | 93.75% | 100% | 78% | 0% | 93.33% | 100% | 87% | 77.27% | 90% | 100% | 0 |
| 97191 | RS Umum Vania | 9 | 2023 | 10-09-2023 | 93.06% | 98% | 97.72% | 100% | 85.6% | 0% | 77.5% | 100% | 99.74% | 70.22% | 100% | 100% | 0 |
| 97192 | RSU Bhayangkara Tk. II Sartika Asih | 9 | 2023 | 10-06-2023 | 80.73% | 93% | 100% | 100% | 61.96% | 0% | 98.3% | 100% | 99.14% | 0% | 100% | 100% | 0 |
| 97193 | RS Umum Sumber Waras | 9 | 2023 | 10-10-2023 | 86.7% | 100% | 100% | 100% | 88.8% | 0% | 80.24% | 100% | 83.88% | 97.86% | 100% | 100% | 0 |
| 97194 | RS Ibu dan Anak Graha Medika Padalarang | 9 | 2023 | 11-07-2023 | 99% | 100% | 99% | 100% | 97% | 10% | 95% | 100% | 93.33% | 90% | 100% | 100% | 0 |
| 97195 | RS Umum Daerah Bayu Asih | 9 | 2023 | 10-09-2023 | 93.35% | 94% | 99.8% | 100% | 54.55% | 0.62% | 99.72% | 96.03% | 85.84% | 85.71% | 97.2% | 100% | 0 |
| 97196 | RS Umum Rama Hadi | 9 | 2023 | 01-09-2024 | 98.18% | 100% | 100% | 100% | 80.81% | 1.9% | 94.84% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 97197 | RS Umum Daerah Kab. Indramayu | 9 | 2023 | 10-10-2023 | 97.61% | 98% | 98.66% | 0% | 88.71% | 9.09% | 87.56% | 96.7% | 97.11% | 100% | 96.88% | 100% | 0 |
| 97198 | RS Umum Kartika Husada | 9 | 2023 | 10-09-2023 | 80.2% | 97% | 89.47% | 100% | 84.67% | 1.68% | 0% | 100% | 81.67% | 0% | 98.67% | 80% | 0 |
| 97199 | RS Umum Daerah R. Syamsudin, SH | 9 | 2023 | 10-09-2023 | 86.85% | 97% | 100% | 87.5% | 98.21% | 2.49% | 94.86% | 100% | 88.27% | 97.78% | 100% | 100% | 0 |
| 97200 | RS San Medical Center | 9 | 2023 | 10-07-2023 | 95% | 96% | 94% | 100% | 86.67% | 0% | 72.5% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.