Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97201 | RS Umum Daerah Sumedang | 9 | 2023 | 10-10-2023 | 92.37% | 90% | 98.42% | 100% | 63.52% | 0% | 97.4% | 100% | 94.4% | 100% | 97.38% | 100% | 0 |
| 97202 | RS Umum Daerah Lembang | 9 | 2023 | 10-10-2023 | 91.09% | 90% | 100% | 100% | 73.76% | 2.3% | 96.79% | 100% | 91.91% | 57.14% | 100% | 100% | 0 |
| 97203 | RS Umum Mitra Keluarga Cikarang | 9 | 2023 | 10-07-2023 | 98.95% | 100% | 100% | 100% | 100% | 0% | 100% | 97.62% | 100% | 100% | 100% | 100% | 0 |
| 97204 | RS Umum Bhayangkara Setukpa Lemdikpol | 9 | 2023 | 10-05-2023 | 90% | 100% | 100% | 0% | 93.82% | 0% | 80% | 100% | 91.89% | 80% | 100% | 86.67% | 0 |
| 97205 | RS Umum dr. Abdul Radjak Purwakarta | 9 | 2023 | 10-09-2023 | 93% | 100% | 100% | 100% | 80% | 1.33% | 75% | 100% | 95% | 80% | 100% | 100% | 0 |
| 97206 | RS Umum Pakuwon | 9 | 2023 | 10-08-2023 | 97.5% | 91% | 100% | % | 8.86% | 0% | 79.75% | 100% | 99.5% | 9.09% | 100% | 100% | 0 |
| 97207 | RS Umum Hermina Galaxy | 9 | 2023 | 10-10-2023 | 92.66% | 100% | 100% | 100% | 96.97% | 0% | 92.16% | 100% | 100% | 92.68% | 84.62% | 100% | 0 |
| 97208 | RS Karisma Cimareme | 9 | 2023 | 10-09-2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 97209 | RS Umum Bhayangkara Tk IV Bogor | 9 | 2023 | 01-01-1970 | 92.5% | 90% | 100% | 100% | 85.71% | 0% | 85% | 100% | 89.8% | 100% | 100% | 100% | 0 |
| 97210 | RS Umum Helsa | 9 | 2023 | 10-09-2023 | 76.96% | 96% | 97.8% | 100% | 91.76% | 1.53% | 96.08% | 100% | 97.28% | 76.47% | 89.25% | 100% | 0 |
| 97211 | RS Umum Assyifa Sukabumi | 9 | 2023 | 10-10-2023 | 97.5% | 99% | 100% | 100% | 84.2% | 2.16% | 82.56% | 100% | 96.8% | 81.67% | 99% | 100% | 0 |
| 97212 | RS Graha Medika Bogor | 9 | 2023 | 10-10-2023 | 78.87% | 70% | 100% | 84.62% | 75.59% | 26.92% | 57.14% | 98.11% | 90.99% | 100% | 100% | 100% | 0 |
| 97213 | RS Mitra Plumbon Majalengka | 9 | 2023 | 10-10-2023 | 91.23% | 98% | 99.66% | 66.67% | 96.84% | 5.69% | 82.41% | 100% | 82.86% | 92.59% | 85.12% | 100% | 0 |
| 97214 | RS Umum Siloam Purwakarta | 9 | 2023 | 10-06-2023 | 88.49% | 100% | 95.89% | 100% | 80.95% | 30.37% | 63.79% | 100% | 100% | 100% | 99.13% | 78.57% | 0 |
| 97215 | RS Umum Saraswati | 9 | 2023 | 10-07-2023 | 94.84% | 100% | 97.27% | % | 84.07% | 0% | 71.61% | 100% | 90.97% | 95.24% | 98.73% | 100% | 0 |
| 97216 | RS Umum Rosela | 9 | 2023 | 10-09-2023 | 86% | 84% | 87.5% | 100% | 40.62% | 0% | 70.59% | 100% | 98.5% | 58.33% | 85.29% | 100% | 0 |
| 97217 | RS Umum Daerah Cililin | 9 | 2023 | 01-01-1970 | 90.1% | 96% | 100% | 100% | 79.51% | 0% | 81.75% | 100% | 100% | 85.19% | 97.73% | 100% | 0 |
| 97218 | RS Umum Kartika Kasih | 9 | 2023 | 10-10-2023 | 84% | 100% | 98% | 100% | 77.98% | 12.9% | 65% | 100% | 99.83% | 30% | 90% | 100% | 0 |
| 97219 | RS Umum Harapan Keluarga | 9 | 2023 | 10-06-2023 | 92.48% | 83% | 96.5% | 10% | 50% | 0% | 45.93% | 100% | 95% | 0% | 90% | 100% | 0 |
| 97220 | RS Bedah Budi Kasih | 9 | 2023 | 11-10-2023 | 97.5% | 99% | 97.5% | % | 85% | 0% | 94% | 90% | 100% | 0% | 100% | 0% | 0 |
| 97221 | RS Ibu dan Anak Livasya | 9 | 2023 | 10-08-2023 | 51.5% | 93% | 95.53% | 100% | 30.68% | 0.84% | 70.63% | 100% | 64.54% | 0% | 100% | 100% | 0 |
| 97222 | RS Umum Mitra Plumbon | 9 | 2023 | 10-10-2023 | 100% | 100% | 99.94% | 100% | 86.63% | 4.22% | 67.74% | 100% | 81.34% | 94.94% | 100% | 100% | 0 |
| 97223 | RS Umum Pertamina Balongan Indramayu | 9 | 2023 | 10-08-2023 | 97% | 100% | 99.59% | 0% | 99.59% | 0% | 90.23% | 50% | 78.22% | 100% | 100% | 0% | 0 |
| 97224 | RS Umum Proklamasi | 9 | 2023 | 10-04-2023 | 86.74% | 100% | 100% | 0% | 92.62% | 0% | 78.54% | 100% | 96.72% | 80.85% | 100% | 100% | 0 |
| 97225 | RS Primaya Karawang | 9 | 2023 | 10-10-2023 | 86.39% | 97% | 100% | 93.33% | 97.99% | 4.58% | 95.38% | 99.53% | 96% | 100% | 92.38% | 100% | 0 |
| 97226 | RS Umum Karya Medika II | 9 | 2023 | 10-09-2023 | 82.63% | 99% | 100% | 100% | 100% | 3.94% | 57.67% | 100% | 89.97% | 100% | 100% | 100% | 0 |
| 97227 | RS Umum Fikri Medika | 9 | 2023 | 10-06-2023 | 99.11% | 100% | 99.24% | 0% | 97.56% | 0% | 61.94% | 100% | 87.34% | 0% | 99.69% | 100% | 0 |
| 97228 | RS Umum Trimitra | 9 | 2023 | 10-10-2023 | 91.08% | 94% | 100% | 88.89% | 100% | 0% | 63.85% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97229 | RS Umum Advent Bandung | 9 | 2023 | 10-10-2023 | 84.8% | 84% | 96.46% | 100% | 96.34% | 0.4% | 70.4% | 98.53% | 89.05% | 0% | 99.67% | 100% | 0 |
| 97230 | RS Indo Sehat 2003 | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97231 | RS Umum Pindad | 9 | 2023 | 12-10-2024 | 85.08% | 100% | 100% | 0% | 73.95% | 3.33% | 85.33% | 100% | 98.78% | 100% | 100% | 100% | 0 |
| 97232 | RS Umum Holistic Purwakarta | 9 | 2023 | 10-10-2023 | 92.5% | 94% | 91% | 100% | 79.4% | 100% | 76.92% | 100% | 95.13% | 72.73% | 100% | 100% | 0 |
| 97233 | RS Umum Daerah M. A. Sentot Patrol | 9 | 2023 | 10-10-2023 | 90% | 94% | 100% | 92.31% | 97.34% | 2.09% | 100% | 100% | 89.84% | 98.79% | 100% | 85% | 0 |
| 97234 | RS Hermina Metland Cibitung | 9 | 2023 | 10-10-2023 | 93.39% | 100% | 100% | 100% | 98.37% | 0% | 99.12% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97235 | RS Paru Provinsi Jawa Barat | 9 | 2023 | 10-10-2023 | 98.18% | 96% | 98.45% | 100% | 100% | 0% | 97.69% | 100% | 98.31% | 97.95% | 97.94% | 100% | 0 |
| 97236 | RS Umum Daerah Mursid Ibnu Syafiuddin | 9 | 2023 | 10-05-2023 | 62.61% | 71% | 100% | 0% | 55.56% | 0% | 85.71% | 100% | 100% | 0% | 0% | 100% | 0 |
| 97237 | RS Syahid Al Irsyad | 9 | 2023 | - | 92.5% | 90% | 93.33% | 100% | 97.5% | 100% | 100% | 98.67% | 98% | 97% | 100% | 100% | 0 |
| 97238 | RS Umum Muhammadiyah | 9 | 2023 | 10-10-2023 | 88.75% | 99% | 93.44% | 100% | 56% | 3.59% | 64.48% | 86.46% | 93.75% | 86.67% | 98.51% | 100% | 0 |
| 97239 | RS Permata Keluarga Karawang | 9 | 2023 | 10-10-2023 | 89.32% | 100% | 100% | 100% | 78.9% | 0% | 90.37% | 100% | 92.02% | 76.59% | 100% | 100% | 0 |
| 97240 | RS Umum Metro Hospitals | 9 | 2023 | 10-10-2023 | 99.05% | 100% | 100% | 86.67% | 86.73% | 4.21% | 100% | 100% | 91.81% | 93.14% | 100% | 100% | 0 |
| 97241 | RS Pertamina Cirebon | 9 | 2023 | 07-08-2024 | 88.48% | 100% | 100% | 100% | 88.28% | 0% | 62.05% | 100% | 80.14% | 89.74% | 100% | 100% | 0 |
| 97242 | RS Khusus Ibu dan Anak Grha Mutiara | 9 | 2023 | 10-07-2023 | 93.38% | 94% | 98.28% | 100% | 50.94% | 0% | 85.19% | 0% | 0% | 0% | 100% | 100% | 0 |
| 97243 | BMC Mayapada Hospital | 9 | 2023 | 10-10-2023 | 99.67% | 100% | 100% | 0% | 77.33% | 1.64% | 97.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97244 | RS Eka Bekasi | 9 | 2023 | 10-02-2023 | 89.21% | 100% | 100% | 100% | 73.19% | 3.62% | 80.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97245 | RS Umum Kartika Husada | 9 | 2023 | 10-10-2023 | 95.36% | 95% | 99.23% | 88.89% | 61.43% | 0% | 74.05% | 100% | 92.32% | 84.47% | 100% | 100% | 0 |
| 97246 | RS Umum Amanda Mitra Keluarga | 9 | 2023 | 10-04-2023 | 90.54% | 99% | 99.69% | 100% | 76.65% | 0% | 56.14% | 100% | 99.71% | 54.84% | 100% | 100% | 0 |
| 97247 | RS Dokter Adam Talib Cikunir | 9 | 2023 | 10-09-2023 | 97.1% | 100% | 100% | 0% | 100% | 0% | 98.8% | 100% | 100% | 90% | 100% | 0% | 0 |
| 97248 | RSAU dr. M. Salamun | 9 | 2023 | 02-05-2024 | 89.13% | 98% | 100% | 100% | 81.03% | 0% | 97.18% | 97.94% | 94.76% | 91.75% | 100% | 100% | 0 |
| 97249 | RS Umum Islam Karawang | 9 | 2023 | 10-09-2023 | 63.06% | 81% | 91.24% | 100% | 53.28% | 26.34% | 66.27% | 100% | 94.76% | 88.83% | 98.13% | 100% | 0 |
| 97250 | RS Umum Permata Cirebon | 9 | 2023 | 01-08-2024 | 79.25% | 100% | 100% | 0% | 71.01% | 2.56% | 94.93% | 100% | 98.87% | 87.5% | 100% | 88.89% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.