Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97301 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 9 | 2023 | 10-10-2023 | 70.74% | 71% | 99.06% | 100% | 69.35% | 1.14% | 93.92% | 100% | 99.61% | 91.36% | 85.74% | 100% | 0 |
| 97302 | RS Ibu dan Anak Marissa Palembang | 9 | 2023 | 10-09-2023 | 92.23% | 100% | 94.27% | 100% | 94.24% | 0% | 88% | 100% | 84.48% | 100% | 93.42% | 100% | 0 |
| 97303 | RS Artha Bunda | 9 | 2023 | 01-01-1970 | 95% | 100% | 95% | 90% | 90% | 2% | 95% | 100% | 100% | 90% | 92.5% | 95% | 0 |
| 97304 | RS Ibu dan Anak Mutiara Putri | 9 | 2023 | 10-09-2023 | 96.7% | 98% | 98.04% | 76.92% | 91.62% | 0% | 82.78% | 100% | 91.63% | 90.43% | 98.78% | 0% | 0 |
| 97305 | RS Tk. IV Bengkulu | 9 | 2023 | 10-09-2023 | 97.5% | 97% | 100% | 100% | 96.01% | 0% | 100% | 100% | 100% | 90.82% | 100% | 100% | 0 |
| 97306 | RS Umum Daerah Semende Darat Laut | 9 | 2023 | 10-05-2023 | 92.53% | 49% | 95.66% | 0% | 100% | 0% | 0% | 0% | 97.5% | 0% | 0% | 0% | 0 |
| 97307 | RS Umum Daerah Basemah Kota Pagar Alam | 9 | 2023 | 10-09-2023 | 81.5% | 81% | 75% | 100% | 75% | 0% | 100% | 100% | 100% | 86.67% | 83.33% | 75% | 0 |
| 97308 | RS Umum Charitas Hospital Palembang | 9 | 2023 | 10-11-2023 | 86.48% | 100% | 100% | 100% | 80% | 4.76% | 60.67% | 100% | 100% | 100% | 100% | 87.72% | 0 |
| 97309 | RS Umum Daerah Kabupaten Rejang Lebong | 9 | 2023 | 10-09-2023 | 96.02% | 93% | 100% | 100% | 86.14% | 10.68% | 99.49% | 100% | 81.44% | 75.72% | 100% | 100% | 0 |
| 97310 | RS Ibu dan Anak Harapan Bunda | 9 | 2023 | 10-07-2023 | 98% | 100% | 100% | 87.5% | 95.68% | 3.33% | 98.8% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97311 | RS Umum Pusri Palembang | 9 | 2023 | 10-06-2023 | 94.01% | 100% | 100% | 100% | 96% | 0.46% | 88% | 100% | 98.65% | 92.86% | 100% | 100% | 0 |
| 97312 | Charitas Hospital Kenten | 9 | 2023 | 10-09-2023 | 88.19% | 98% | 87.01% | 0% | 98.19% | 1.8% | 60.02% | 100% | 95.93% | 100% | 100% | 100% | 0 |
| 97313 | RS Umum Haji Kamino | 9 | 2023 | 10-09-2023 | 91.4% | 100% | 100% | 100% | 93.6% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97314 | RS Umum Daerah Ragab Begawe Caram | 9 | 2023 | 10-10-2023 | 94% | 96% | 100% | 85.71% | 5.06% | 3.06% | 98.74% | 100% | 95.72% | 95.77% | 100% | 100% | 0 |
| 97315 | RS Umum dr. AK. Gani Kota Palembang | 9 | 2023 | 10-06-2023 | 91.83% | 100% | 100% | 100% | 66.57% | 0% | 84.16% | 100% | 99.02% | 100% | 100% | 100% | 0 |
| 97316 | RS Umum Daerah Arga Makmur | 9 | 2023 | 10-10-2023 | 80.36% | 80% | 82.64% | 100% | 63.93% | 3.91% | 89.77% | 100% | 90.7% | 100% | 88.24% | 75% | 0 |
| 97317 | RS Umum Permata Hati | 9 | 2023 | - | 85.12% | 86% | 95.5% | 76.53% | 63.69% | 1.92% | 100% | 100% | 100% | 98.27% | 88.24% | 100% | 0 |
| 97318 | Charitas Hospital Arga Makmur | 9 | 2023 | 10-06-2023 | 74.24% | 65% | 100% | 0% | 98.33% | 100% | 100% | 100% | 86.58% | 0% | 100% | 100% | 0 |
| 97319 | RS Umum Pertamina Palembang | 9 | 2023 | 10-09-2023 | 98% | 98% | 100% | 94.12% | 90.93% | 3.03% | 71.43% | 96.47% | 90.61% | 90.91% | 100% | 100% | 0 |
| 97320 | RS Ibu dan Anak Ibunda | 9 | 2023 | 10-03-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97321 | RS Pelabuhan Palembang | 9 | 2023 | 10-09-2023 | 90.2% | 100% | 100% | 100% | 96.12% | 0% | 64.24% | 100% | 99.69% | 100% | 100% | 100% | 0 |
| 97322 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 9 | 2023 | 10-10-2023 | 84.96% | 100% | 100% | 77.78% | 91.11% | 2.35% | 72.7% | 100% | 98.35% | 79.37% | 99.05% | 100% | 0 |
| 97323 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 9 | 2023 | 10-04-2023 | 84.5% | 100% | 100% | 0% | 89.52% | 0% | 100% | 0% | 100% | 96.05% | 100% | 100% | 0 |
| 97324 | RS Umum Daerah Tulang Bawang Barat | 9 | 2023 | 10-10-2023 | 92.22% | 100% | 100% | 0% | 90.25% | 0% | 92.86% | 100% | 95.24% | 90% | 100% | 0% | 0 |
| 97325 | RS Umum Daerah Kabupaten Empat Lawang | 9 | 2023 | 10-10-2023 | 85.6% | 90% | 96.25% | 83.33% | 95.31% | 8.33% | 97.66% | 100% | 100% | 87.5% | 96.25% | 81.25% | 0 |
| 97326 | RS Umum Daerah Lagita | 9 | 2023 | 01-01-1970 | 73.53% | 82% | 83.33% | 93.33% | 92% | 0% | 100% | 94.29% | 95.24% | 90% | 100% | 90% | 0 |
| 97327 | RS Ibu dan Anak Mawar | 9 | 2023 | 10-10-2023 | 89.15% | 83% | 100% | 60% | 91.51% | 9.09% | 81.13% | 95.28% | 80.5% | 80% | 100% | 90.7% | 0 |
| 97328 | RS Umum Daerah Zainal Abidin Pagar Alam | 9 | 2023 | 10-10-2023 | 91% | 100% | 100% | 100% | 87.04% | 0% | 100% | 0% | 88.65% | 100% | 100% | 100% | 0 |
| 97329 | RS Pratama Pendopo | 9 | 2023 | 10-10-2023 | 85% | 90% | 90% | 0% | 100% | 0% | 100% | 83.33% | 100% | 100% | 100% | 100% | 0 |
| 97330 | RS Umum Daerah Kaur | 9 | 2023 | 10-08-2023 | 98.03% | 92% | 98.28% | 100% | 99.04% | 0% | 98.09% | 98.53% | 99.68% | 93.4% | 95.45% | 100% | 0 |
| 97331 | RS Umum Daerah KH. Muhammad Thohir KRUI | 9 | 2023 | 10-10-2023 | 91.5% | 100% | 100% | % | 96.1% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97332 | RS Umum Mahyuzahra | 9 | 2023 | 01-01-1970 | 88.89% | 100% | 100% | % | 100% | % | 100% | 100% | 95.79% | 86.67% | 100% | 100% | 0 |
| 97333 | RS AR Bunda Kota Prabumulih | 9 | 2023 | 01-01-1970 | 86.34% | 88% | 97.93% | 100% | 98.67% | 0% | 97.35% | 100% | 82.83% | 77.42% | 97.35% | 100% | 0 |
| 97334 | RS Umum Daerah Tais Kabupaten Seluma | 9 | 2023 | 10-09-2023 | 94.29% | 94% | 95.79% | 0% | 98.77% | 0% | 100% | 81.82% | 92.2% | 100% | 100% | 83.33% | 0 |
| 97335 | RS Umum Aka Medika Sribhawono | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 90.82% | 0% | 80% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 97336 | RS Umum Asy-Syifa Medika | 9 | 2023 | 10-09-2023 | 98.59% | 100% | 100% | 0% | 100% | 0% | 66.8% | 100% | 95.59% | 0% | 100% | 0% | 0 |
| 97337 | RS Umum Mutiara Bunda | 9 | 2023 | 10-10-2023 | 99.63% | 100% | 100% | 100% | 100% | 0.87% | 48.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97338 | RS Muhammadiyah Palembang | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 0% | 92.53% | 0.87% | 73.01% | 100% | 100% | 96.49% | 99.63% | 100% | 0 |
| 97339 | RS Ibu dan Anak Dwi Sari | 9 | 2023 | 10-08-2023 | 88.79% | 100% | 100% | 54.55% | 98.94% | 1.68% | 98.59% | 100% | 100% | 99.78% | 100% | 100% | 0 |
| 97340 | RS Umum Penawar Medika | 9 | 2023 | 10-03-2023 | 86.88% | 84% | 96.69% | 100% | 84.58% | 0% | 75.45% | 100% | 94.69% | 96.15% | 98.44% | 0% | 0 |
| 97341 | RS Umum Myria Palembang | 9 | 2023 | 10-05-2023 | 100% | 100% | 100% | 100% | 49.68% | 4.21% | 84.55% | 100% | 98.55% | 87.72% | 100% | 100% | 0 |
| 97342 | RS Ibu dan Anak Ananda Lubuk Linggau | 9 | 2023 | 10-06-2023 | 94.5% | 84% | 93.75% | 87.5% | 95.25% | 2.04% | 97.76% | 0% | 87.84% | 28.57% | 26.88% | 100% | 0 |
| 97343 | RS Umum Daerah Demang Sepulau Raya | 9 | 2023 | 10-10-2023 | 97.81% | 99% | 100% | 0% | 73.17% | 0% | 87.42% | 100% | 88.89% | 100% | 100% | 100% | 0 |
| 97344 | RS Umum Daerah Palembang Bari | 9 | 2023 | 10-09-2023 | 85.51% | 100% | 100% | 100% | 91.43% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97345 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 9 | 2023 | 10-10-2023 | 88.48% | 97% | 100% | 0% | 70.61% | 0.65% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97346 | RS Griya Medika Dompet Dhuafa | 9 | 2023 | 10-10-2023 | 83% | 87% | 100% | 100% | 84% | 0% | 88% | 100% | 85.33% | 100% | 100% | 100% | 0 |
| 97347 | RS Umum Harapan Bunda | 9 | 2023 | 10-09-2023 | 79.85% | 100% | 99.08% | 100% | 81.14% | 100% | 78.29% | 100% | 85.03% | 81.82% | 96.43% | 100% | 0 |
| 97348 | RS Siloam Silampari | 9 | 2023 | 10-07-2023 | 92.83% | 93% | 100% | 0% | 61.54% | 1.63% | 76.06% | 100% | 100% | 100% | 100% | 70.83% | 0 |
| 97349 | RS Ibu dan Anak Tiara Fatrin Palembang | 9 | 2023 | 10-04-2023 | 94.92% | 100% | 93.57% | 100% | 94.57% | 0% | 96.65% | 100% | 96.88% | 99.28% | 100% | 0% | 0 |
| 97350 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 9 | 2023 | 10-10-2023 | 90.74% | 95% | 100% | 50% | 91.28% | 0% | 100% | 100% | 100% | 74.6% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
