Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97401 | RS Umum Daerah Mukomuko | 9 | 2023 | 10-09-2023 | 90% | 83% | 99.44% | % | 91.85% | 8% | 91.6% | 85.37% | 97.56% | 75.44% | 100% | 0% | 0 |
| 97402 | RS Ibu Anak Puri Adhya Paramita | 9 | 2023 | 10-10-2023 | 89.87% | 82% | 85% | 75% | 96.43% | 5.15% | 94.7% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97403 | RS Islam At-Taqwa Gumawang | 9 | 2023 | 10-10-2023 | 88% | 95% | 87.81% | 89.66% | 69.55% | 0% | 83.96% | 100% | 90.13% | 0% | 100% | 100% | 0 |
| 97404 | RS Umum YK Madira Palembang | 9 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97405 | RS Ibu dan Anak AL-Barra | 9 | 2023 | 10-06-2023 | 89% | 100% | 100% | 86.21% | 86.54% | 4.88% | 77.78% | 100% | 73.33% | 80% | 100% | 0% | 0 |
| 97406 | RS Pertamina Kota Prabumulih | 9 | 2023 | 10-08-2023 | 93.72% | 99% | 100% | 100% | 97% | 0% | 93.47% | 100% | 83.33% | 87.3% | 100% | 100% | 0 |
| 97407 | RS Umum Mardi Waluyo | 9 | 2023 | 10-07-2023 | 97.38% | 87% | 100% | 0% | 98.98% | 0% | 86.69% | 100% | 93.02% | 67.86% | 100% | 100% | 0 |
| 97408 | RS Umum Daerah Sukadana | 9 | 2023 | 10-10-2023 | 77.78% | 98% | 92.33% | 0% | 62.8% | 0% | 100% | 100% | 99.35% | 80.28% | 92.22% | 100% | 0 |
| 97409 | RS Umum Daerah Martapura | 9 | 2023 | 10-09-2023 | 83.17% | 99% | 98.92% | 100% | 88.22% | 0% | 100% | 100% | 99.46% | 98.11% | 98.16% | 100% | 0 |
| 97410 | RS Medika Insani | 9 | 2023 | 10-08-2023 | 100% | 87% | 100% | 100% | 87.39% | 0.66% | 25.16% | 100% | 97.74% | 100% | 95.98% | 100% | 0 |
| 97411 | RS Tk. IV 02.07.04 | 9 | 2023 | 01-01-1970 | 100% | 100% | 80% | 100% | 75% | 3% | 45% | 50% | 85% | 45% | 100% | 100% | 0 |
| 97412 | RS Candimas Medical Center | 9 | 2023 | 10-09-2023 | 84.55% | 98% | 92.77% | 60% | 78.2% | 3.16% | 95.81% | 100% | 97.56% | 59.09% | 97.26% | 100% | 0 |
| 97413 | RS Umum Daerah Lebong | 9 | 2023 | 10-06-2023 | 95.09% | 90% | 100% | % | 94.86% | % | 100% | 100% | 96.4% | 87.88% | 100% | 100% | 0 |
| 97414 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 9 | 2023 | 01-01-1970 | 85% | 95% | 99.02% | 75% | 62.42% | 2.78% | 86.57% | 100% | 93.65% | 88.1% | 100% | 100% | 0 |
| 97415 | RS Bunda Medika Jakabaring | 9 | 2023 | 10-04-2023 | 94.5% | 96% | 100% | 83.33% | 79.54% | 0.98% | 99.12% | 100% | 95.89% | 92% | 98.82% | 100% | 0 |
| 97416 | RS Umum Daerah Kepahiang | 9 | 2023 | 10-06-2023 | 85.42% | 87% | 100% | 80% | 82.01% | 4.35% | 99.61% | 100% | 98.76% | 88.89% | 100% | 85.71% | 0 |
| 97417 | RS Umum Daerah Sukajadi | 9 | 2023 | 10-09-2023 | 100% | 100% | 95.38% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 97418 | RS Siti Khodijah | 9 | 2023 | 10-09-2023 | 86% | 100% | 100% | 85.71% | 78.29% | 23.08% | 82.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97419 | RS Jiwa Daerah Provinsi Lampung | 9 | 2023 | 10-09-2023 | 94.34% | 96% | 100% | 0% | 95% | 0% | 100% | 100% | 97.5% | 100% | 100% | 100% | 0 |
| 97420 | RS Umum Az - Zahra | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 100% | 76.03% | 0% | 41.35% | 100% | 100% | 58.62% | 100% | 100% | 0 |
| 97421 | RS Umum Daerah Pratama Makarti Jaya | 9 | 2023 | 10-10-2023 | 68.71% | 62% | 90.7% | 0% | 40% | 0% | 42.31% | 0% | 91.7% | 80% | 90% | 0% | 0 |
| 97422 | RS Umum Daerah Kota Prabumulih | 9 | 2023 | 10-10-2023 | 87.65% | 97% | 94.77% | 94.12% | 77.54% | 2.53% | 94.3% | 100% | 98.45% | 84.72% | 90.86% | 0% | 0 |
| 97423 | RS Umum Daerah Bengkulu Tengah | 9 | 2023 | 10-10-2023 | 87.25% | 87% | 100% | 100% | 78.31% | 0% | 89.71% | 100% | 99.56% | 80% | 100% | 0% | 0 |
| 97424 | RS Umum Imanuel Way Halim | 9 | 2023 | 01-01-1970 | 94.96% | 99% | 99.58% | 0% | 62.49% | 10.54% | 71.15% | 100% | 96.98% | 89.86% | 94.13% | 100% | 0 |
| 97425 | RS Airan Raya | 9 | 2023 | 10-06-2023 | 90% | 99% | 100% | 0% | 91.6% | 0.53% | 80.25% | 100% | 90.54% | 92.59% | 98.64% | 100% | 0 |
| 97426 | RS Hermina OPI Jakabaring | 9 | 2023 | 10-10-2023 | 89% | 100% | 100% | 100% | 76.67% | 2.22% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 97427 | RS Siloam Sriwijaya Palembang | 9 | 2023 | 10-10-2023 | 93.35% | 100% | 100% | 100% | 47.83% | 13.25% | 83.89% | 100% | 100% | 88% | 100% | 95.16% | 0 |
| 97428 | RS Umum Daerah Muara Dua | 9 | 2023 | 10-09-2023 | 75.43% | 87% | 99.12% | 100% | 0% | 0% | 85.99% | 100% | 100% | 100% | 69.74% | 100% | 0 |
| 97429 | RS Umum Ibnu Sina | 9 | 2023 | 10-10-2023 | 95% | 96% | 98.75% | 0% | 90% | 2.44% | 90.5% | 100% | 94.67% | 95.12% | 96.67% | 90.62% | 0 |
| 97430 | RS Umum Sarah | 9 | 2023 | 10-05-2023 | 77.95% | 95% | 97.37% | 100% | 93.74% | 0% | 75.87% | 0% | 99.89% | 0% | 92.65% | 100% | 0 |
| 97431 | RS Ibu dan Anak Badrul Aini | 9 | 2023 | 01-01-1970 | 86% | 100% | 100% | 93.75% | 97.87% | 0% | 92.86% | 0% | 0% | 80% | 100% | 100% | 0 |
| 97432 | RS Umum Tere Margareth | 9 | 2023 | 10-09-2023 | 86.58% | 85% | 85.06% | 93.75% | 80.4% | 5.56% | 80.39% | 66.67% | 89.11% | 80% | 100% | 100% | 0 |
| 97433 | RS Ibu dan Anak Stella Maris | 9 | 2023 | 10-10-2023 | 91.3% | 78% | 100% | 100% | 100% | 0.5% | 97.93% | 100% | 99.96% | 95.8% | 100% | 0% | 0 |
| 97434 | RS Umum Pertamina Rantau | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 85.97% | 0% | 98.45% | 100% | 90.94% | 100% | 100% | 100% | 0 |
| 97435 | RS Bangkatan PTPN II | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97436 | RS Umum Siloam Dhirga Surya | 9 | 2023 | 10-10-2023 | 92.96% | 91% | 100% | 0% | 64.87% | 12.6% | 90.91% | 100% | 99.77% | 0% | 95.12% | 100% | 0 |
| 97437 | RS Umum Bina Kasih | 9 | 2023 | 10-06-2023 | 80.61% | 85% | 94.6% | 100% | 95.69% | 98.17% | 77.64% | 100% | 95.92% | 0% | 35.48% | 100% | 0 |
| 97438 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 9 | 2023 | 10-10-2023 | 95% | 90% | 100% | 0% | 82.5% | 0% | 80% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 97439 | RS TNI Tk. IV 01.07.03 | 9 | 2023 | 10-07-2023 | 92.5% | 94% | 95% | 80% | 100% | 0% | 94.95% | 100% | 99.76% | 87% | 90% | 0% | 0 |
| 97440 | RS Umum Madani | 9 | 2023 | 10-09-2023 | 88% | 100% | 100% | 80% | 80.01% | 4.69% | 80.01% | 98.98% | 85% | 80.75% | 100% | 100% | 0 |
| 97441 | RS Umum Daerah dr. Zubir Mahmud | 9 | 2023 | 10-09-2023 | 90.2% | 100% | 93.22% | 100% | 83.53% | 3.76% | 94.39% | 100% | 100% | 0% | 97.51% | 0% | 0 |
| 97442 | RS Umum Malahayati | 9 | 2023 | 10-09-2023 | 90.67% | 98% | 98.67% | 100% | 89.63% | 1.12% | 89.55% | 100% | 97.12% | 80.56% | 96.08% | 100% | 0 |
| 97443 | RS Umum Daerah Kabupaten Aceh Besar | 9 | 2023 | 10-10-2023 | 80.21% | 93% | 100% | 0% | 55.17% | 9.09% | 94.16% | 80% | 87.07% | 100% | 100% | 100% | 0 |
| 97444 | RS Umum Haji Medan | 9 | 2023 | 10-06-2023 | 85.37% | 97% | 100% | 81.82% | 69.81% | 7.51% | 92.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97445 | RS Jiwa Bina Karsa Medan | 9 | 2023 | 10-02-2023 | 100% | 100% | 100% | 0% | 97.14% | 0% | 100% | 100% | 97.71% | 93.33% | 100% | 100% | 0 |
| 97446 | RS Umum Ratu Mas | 9 | 2023 | 10-08-2023 | 98.82% | 93% | 97.5% | 95.35% | 100% | 72.5% | 100% | 98.67% | 100% | 100% | 96% | 97.78% | 0 |
| 97447 | RS Ibu dan Anak Murni Teguh Rosiva | 9 | 2023 | 10-07-2023 | 93.25% | 100% | 100% | 0% | 83.02% | 0% | 86.96% | 100% | 92.39% | 0% | 100% | 100% | 0 |
| 97448 | RS Umum Bidadari | 9 | 2023 | 10-06-2023 | 91.94% | 100% | 100% | 100% | 99.33% | 0.71% | 98.79% | 100% | 97.46% | 96.23% | 97.6% | 100% | 0 |
| 97449 | RS Umum Eshmun | 9 | 2023 | 10-06-2023 | 88.5% | 100% | 100% | 100% | 92.88% | 3.55% | 55.09% | 100% | 96.38% | 96.08% | 100% | 100% | 0 |
| 97450 | RS Khusus Mata Provinsi Sumatera Utara | 9 | 2023 | 10-09-2023 | 87% | 97% | 87.1% | % | 87.1% | 0% | 0% | 100% | 71.24% | 75% | 0% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.