Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97451 | RS Umum Bunda Thamrin | 9 | 2023 | 10-10-2023 | 97.03% | 100% | 100% | 100% | 78.78% | 0.44% | 58.43% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 97452 | RS Umum Muhammadiyah Sumatera Utara | 9 | 2023 | 10-10-2023 | 99.47% | 100% | 100% | 87.5% | 88.67% | 1.33% | 98.2% | 100% | 96.43% | 78.12% | 100% | 100% | 0 |
| 97453 | RS Umum Latersia | 9 | 2023 | 01-01-1970 | 90% | 100% | 89% | 87% | 90% | 2.22% | 90% | 87% | 90% | 91% | 94.5% | 87% | 0 |
| 97454 | RS Umum Hermina Medan | 9 | 2023 | 10-07-2023 | 97.55% | 99% | 99.85% | 48% | 60.79% | 3.41% | 88.12% | 100% | 100% | 100% | 98.18% | 100% | 0 |
| 97455 | RS Umum Daerah Aceh Singkil | 9 | 2023 | 10-10-2023 | 67.93% | 44% | 80.4% | 41.67% | 78.26% | 42.86% | 100% | 100% | 71.06% | 0% | 70% | 0% | 0 |
| 97456 | RS Umum Royal Prima Marelan | 9 | 2023 | 10-09-2023 | 99.33% | 99% | 99% | 100% | 100% | 0% | 98.47% | 100% | 100% | 99.07% | 99.07% | 0% | 0 |
| 97457 | RS Tk. IV 01.07.02 Binjai | 9 | 2023 | 10-06-2023 | 92.5% | 92% | 100% | 96.3% | 100% | 0% | 57.2% | 100% | 100% | 73.91% | 100% | 100% | 0 |
| 97458 | RS Umum Mufid | 9 | 2023 | - | 89.5% | 93% | 100% | 100% | 74% | 3.17% | 80% | 100% | 89.25% | 78% | 85.11% | 100% | 0 |
| 97459 | RS Khusus Mata Prima Vision | 9 | 2023 | 10-04-2023 | 94.5% | 100% | 100% | 50% | 85.71% | 50% | 92.86% | 0% | 84.62% | 100% | 100% | 100% | 0 |
| 97460 | RS Umum AL Fuadi | 9 | 2023 | 10-06-2023 | 92.92% | 100% | 93.65% | 100% | 97.2% | 0% | 96.22% | 100% | 96.05% | 93.75% | 98.92% | 100% | 0 |
| 97461 | RS Umum Martha Friska Multatuli | 9 | 2023 | 10-10-2023 | 90.68% | 99% | 100% | 86.36% | 42.37% | 5.71% | 78.57% | 100% | 80.26% | 93.33% | 100% | 100% | 0 |
| 97462 | RS Umum Mitra Medika Amplas | 9 | 2023 | 10-09-2023 | 91.6% | 100% | 100% | 90.91% | 55.94% | 0% | 82% | 100% | 100% | 77.78% | 100% | 100% | 0 |
| 97463 | RS Umum Daerah TGK. Abdullah Syafii Beureuneun | 9 | 2023 | - | 82.4% | 91% | 86.22% | 100% | 54.14% | 0% | 91.67% | 93.24% | 35.48% | 86.33% | 87.53% | 100% | 0 |
| 97464 | RS Umum Daerah Cut Nyak Dhien | 9 | 2023 | 10-10-2023 | 77% | 95% | 0% | 100% | 76.11% | 4.29% | 85.23% | 100% | 99.96% | 94.44% | 0% | 0% | 0 |
| 97465 | RS Umum Murni Teguh Memorial Hospital | 9 | 2023 | 10-07-2023 | 94.46% | 100% | 99.36% | 100% | 80.63% | 3.73% | 68.52% | 95.7% | 99.88% | 80% | 99.04% | 100% | 0 |
| 97466 | RS Umum Universitas Sumatera Utara | 9 | 2023 | 10-09-2023 | 90.33% | 94% | 100% | 0% | 83.34% | 0% | 0% | 0% | 99.99% | 0% | 100% | 100% | 0 |
| 97467 | RS Umum Wulan Windy | 9 | 2023 | 10-06-2023 | 90.37% | 100% | 100% | 0% | 89.17% | 9.23% | 88.78% | 100% | 100% | 86.36% | 100% | 100% | 0 |
| 97468 | RS SUFINA AZIZ | 9 | 2023 | 10-07-2023 | 90.5% | 96% | 100% | 87.5% | 87.57% | 1.75% | 77.74% | 100% | 97.38% | 96% | 100% | 84.21% | 0 |
| 97469 | RS Umum Estomihi | 9 | 2023 | 10-09-2023 | 97.5% | 97% | 94% | 100% | 87% | 8% | 96% | 100% | 92% | 86% | 98% | 100% | 0 |
| 97470 | RS Khusus Ginjal Rasyida | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | % | 100% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97471 | RS Umum Daerah Padang Sidempuan | 9 | 2023 | 10-10-2023 | 78.57% | 90% | 76.24% | 0% | 69.69% | 0% | 80% | 100% | 94.64% | 80.77% | 85.71% | 100% | 0 |
| 97472 | RS Umum Daerah TGK Chik Ditiro Sigli | 9 | 2023 | 01-01-1970 | 82.76% | 87% | 83.85% | 92.5% | 20.32% | 2.89% | 100% | 92% | 88.02% | 0% | 65.13% | 86.36% | 0 |
| 97473 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 9 | 2023 | 10-10-2023 | 93.97% | 97% | 100% | 0% | 97.67% | 0% | 0% | 0% | 100% | 0% | 0% | 64.29% | 0 |
| 97474 | RS Umum Sylvani | 9 | 2023 | 10-10-2023 | 95% | 96% | 93.02% | 91.25% | 84% | 0% | 83.33% | 100% | 95.56% | 86.4% | 0% | 100% | 0 |
| 97475 | RS Khusus Bedah Setia Budi | 9 | 2023 | 10-10-2023 | 80% | 100% | 100% | 86% | 83% | 5% | 90% | 100% | 100% | 80% | 100% | 100% | 0 |
| 97476 | RS Columbia Asia Medan | 9 | 2023 | - | 99.75% | 100% | 100% | 0% | 73.9% | 0% | 58.25% | 99.12% | 0% | 100% | 99.92% | 100% | 0 |
| 97477 | RS Khusus Mata SMEC | 9 | 2023 | 10-05-2023 | 96.5% | 100% | 100% | 0% | 96.46% | 0% | 100% | 100% | 95.58% | 100% | 100% | 100% | 0 |
| 97478 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 9 | 2023 | 01-01-1970 | 83.86% | 91% | 99.3% | 100% | 74.42% | 15.25% | 92.33% | 100% | 99.19% | 0% | 54.62% | 0% | 0 |
| 97479 | RS Khusus Paru Sumatera Utara | 9 | 2023 | 11-10-2023 | 75.49% | 84% | 91.41% | 0% | 91.41% | 0% | 100% | 100% | 99.11% | 100% | 100% | 100% | 0 |
| 97480 | RS Umum Artha Medica | 9 | 2023 | 10-09-2023 | 82.96% | 83% | 100% | 82.96% | 80.7% | 2.35% | 81.96% | 100% | 100% | 90.2% | 81.25% | 100% | 0 |
| 97481 | RS Umum Daerah Kota Subulussalam | 9 | 2023 | 10-09-2023 | 92.65% | 90% | 100% | 100% | 75% | 0% | 100% | 100% | 100% | 92.4% | 100% | 80% | 0 |
| 97482 | RS Umum Citra Husada | 9 | 2023 | 10-10-2023 | 95.57% | 97% | 100% | 100% | 78.28% | 1.33% | 93.75% | 100% | 90% | 94.74% | 98.2% | 100% | 0 |
| 97483 | RS Umum Kasih Insani | 9 | 2023 | 10-06-2023 | 92.5% | 87% | 93.33% | 86.67% | 95.56% | 0% | 93.33% | 100% | 84.44% | 0% | 0% | 100% | 0 |
| 97484 | RS Umum Mitra Medika | 9 | 2023 | 10-06-2023 | 99.6% | 100% | 100% | 0% | 92.47% | 0% | 95.1% | 100% | 97.11% | 97.22% | 100% | 100% | 0 |
| 97485 | RS Umum Citra Medika | 9 | 2023 | 10-06-2023 | 82.5% | 100% | 100% | 90% | 82% | 4% | 82.5% | 100% | 92% | 97.5% | 100% | 85.71% | 0 |
| 97486 | RS Umum Yoshua | 9 | 2023 | 10-06-2023 | 99% | 90% | 100% | 95% | 100% | 100% | 100% | 100% | 99% | 100% | 99% | 100% | 0 |
| 97487 | RS Umum Daerah Langsa | 9 | 2023 | 10-10-2023 | 83.67% | 93% | 99.44% | 100% | 78.47% | 1.82% | 94.76% | 100% | 83.88% | 100% | 99.84% | 100% | 0 |
| 97488 | RS Umum Mitra Sehat | 9 | 2023 | 10-09-2023 | 92.5% | 100% | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97489 | RS Umum Keliat | 9 | 2023 | 10-07-2023 | 100% | 100% | 100% | 100% | 100% | 100% | 89.82% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97490 | RS Umum Cut Meutia | 9 | 2023 | 10-10-2023 | 85% | 83% | 100% | 100% | 29.69% | 11.11% | 82.32% | 100% | 100% | 58.26% | 79.17% | 100% | 0 |
| 97491 | RS Umum Inanta | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 100% | 90% | 0% | 92.5% | 100% | 100% | 90% | 100% | 100% | 0 |
| 97492 | RS Umum Rahmad Hidayah | 9 | 2023 | 10-02-2023 | 85.71% | 86% | 85.11% | 88.89% | 90.91% | 88.89% | 100% | 100% | 90% | 90% | 89.47% | 90% | 0 |
| 97493 | RS Umum Sinar Husni | 9 | 2023 | 10-05-2023 | 94.5% | 93% | 100% | 100% | 94.69% | 2% | 86.62% | 95.56% | 100% | 90.23% | 100% | 100% | 0 |
| 97494 | RS Umum Kasih Ibu Lhokseumawe | 9 | 2023 | 01-01-1970 | 75% | 75% | 100% | 95% | 90% | 0% | 95% | 91% | 90% | 75% | 80% | 100% | 0 |
| 97495 | RS Umum Sari Mutiara Lubuk Pakam | 9 | 2023 | 10-06-2023 | 96.67% | 95% | 100% | 90.91% | 84.74% | 1.05% | 88.01% | 100% | 96.53% | 92.86% | 100% | 76% | 0 |
| 97496 | RS Umum Sembiring Deli Tua | 9 | 2023 | 10-09-2023 | 99.21% | 100% | 98.51% | 0% | 75.79% | 10.49% | 75.23% | 100% | 99.6% | 75.11% | 100% | 100% | 0 |
| 97497 | RS Umum Dr. Gerhard L. Tobing | 9 | 2023 | 10-09-2023 | 12% | 0% | 0% | % | 0% | % | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 97498 | RS Tk. IV Lhokseumawe Aceh Utara | 9 | 2023 | 10-05-2023 | 91.77% | 93% | 100% | 88.89% | 82.84% | 4.21% | 91.79% | 100% | 82.43% | 95.38% | 100% | 83.33% | 0 |
| 97499 | RS Umum Daerah Drs. H. Amri Tambunan | 9 | 2023 | 10-07-2023 | 87.33% | 100% | 100% | 0% | 97.88% | 8.39% | 78.17% | 79.4% | 100% | 83.87% | 100% | 100% | 0 |
| 97500 | RS Umum Patar Asih | 9 | 2023 | 10-09-2023 | 90% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.