Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97351 | RS Umum Kartini | 9 | 2023 | 10-06-2023 | 85.81% | 100% | 100% | 100% | 58.76% | 0% | 70.73% | 100% | 85.71% | 80% | 100% | 100% | 0 |
| 97352 | RS Umum Bunda Palembang | 9 | 2023 | 10-09-2023 | 89% | 75% | 96% | 66.67% | 93% | 5% | 91% | 75% | 98% | 85% | 98% | 100% | 0 |
| 97353 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 9 | 2023 | 10-08-2023 | 87.43% | 91% | 71.73% | 0% | 99.46% | 1.71% | 89.89% | 91.53% | 98.37% | 0% | 58.99% | 0% | 0 |
| 97354 | RS Umum Sriwijaya | 9 | 2023 | - | 82.5% | 100% | 100% | 25% | 65% | 0% | 70.2% | 100% | 89% | 70% | 100% | 100% | 0 |
| 97355 | RS Umum Daerah Menggala Tulang Bawang | 9 | 2023 | 10-10-2023 | 88% | 88% | 100% | 0% | 81.74% | 4.55% | 89.92% | 100% | 86.25% | 0% | 0% | 0% | 0 |
| 97356 | RS Umum Gladish Medical Center | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 100% | 3.64% | 91.3% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 97357 | RS Islam Siti Khadijah | 9 | 2023 | 10-10-2023 | 92.47% | 100% | 100% | 0% | 100% | 0% | 97.84% | 100% | 100% | 88.33% | 100% | 100% | 0 |
| 97358 | RS AR Bunda Kota Lubuk Linggau | 9 | 2023 | 10-06-2023 | 90.6% | 100% | 100% | 100% | 81.87% | 0% | 93.43% | 100% | 100% | 80.65% | 100% | 100% | 0 |
| 97359 | RS Umum Daerah Hasanuddin Damrah Manna | 9 | 2023 | 10-09-2023 | 85.5% | 91% | 100% | 86.67% | 89.06% | 6.67% | 87.5% | 100% | 92.19% | 89.8% | 100% | 87.5% | 0 |
| 97360 | RS Umum Yukum Medical Centre | 9 | 2023 | 10-09-2023 | 99.2% | 99% | 94.57% | 100% | 59.45% | 0% | 58.54% | 98.53% | 100% | 82.14% | 96.95% | 75% | 0 |
| 97361 | RS Umum Pusat Dr. Rivai Abdullah | 9 | 2023 | 10-10-2023 | 98.77% | 100% | 100% | 0% | 49.37% | 3.39% | 95.42% | 100% | 100% | 0% | 100% | 100% | 0 |
| 97362 | RS Hermina Palembang | 9 | 2023 | 10-04-2023 | 96% | 95% | 100% | 100% | 83.33% | 0.19% | 80% | 100% | 100% | 91.93% | 100% | 100% | 0 |
| 97363 | RS Umum Surya Asih | 9 | 2023 | 10-06-2023 | 94.5% | 98% | 94% | 100% | 78.29% | 0% | 75.66% | 100% | 87.31% | 84.09% | 91.18% | 100% | 0 |
| 97364 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 9 | 2023 | 10-06-2023 | 88.6% | 100% | 100% | % | 79.17% | % | 98.15% | 100% | 100% | 0% | 100% | 0% | 0 |
| 97365 | RS As-syifa | 9 | 2023 | 10-05-2023 | 85.88% | 100% | 96.09% | 84.06% | 65.38% | 9.38% | 77.84% | 100% | 98.44% | 91.67% | 100% | 100% | 0 |
| 97366 | RS Umum Mitra Mulia Husada | 9 | 2023 | 10-10-2023 | 90% | 88% | 100% | 92.59% | 85.47% | 3.33% | 83.33% | 100% | 95.24% | 96.15% | 100% | 100% | 0 |
| 97367 | RS Umum Islam Asy-Syifaa Bandar Jaya | 9 | 2023 | 10-05-2023 | 88.21% | 93% | 99.95% | 100% | 80.65% | 5.56% | 31.27% | 88.57% | 92.92% | 86% | 97.78% | 100% | 0 |
| 97368 | RS Umum Daerah Banyuasin | 9 | 2023 | 10-09-2023 | 87.22% | 65% | 97.11% | 100% | 85.51% | 0% | 100% | 100% | 93.25% | 50% | 87.5% | 0% | 0 |
| 97369 | RS Umum Daerah Harapan dan Doa | 9 | 2023 | 10-09-2023 | 86% | 100% | 100% | 100% | 74.93% | 0.81% | 94.21% | 100% | 85.84% | 89.5% | 89.75% | 96.77% | 0 |
| 97370 | RS Khusus Mata Permana Sari | 9 | 2023 | 10-05-2023 | 96.69% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0 |
| 97371 | RS Umum Graha Mandiri | 9 | 2023 | 10-02-2023 | 99% | 97% | 98% | 98% | 95% | 0% | 96% | 97% | 97% | 98% | 97% | 95% | 0 |
| 97372 | RS Umum Daerah Bayung Lincir | 9 | 2023 | 10-04-2023 | 55% | 96% | 99.84% | 100% | 58.22% | 0% | 97.1% | 94.59% | 97.65% | 90.24% | 93% | 100% | 0 |
| 97373 | RS Umum Ummi Bengkulu | 9 | 2023 | 10-09-2023 | 91.72% | 97% | 100% | 63.93% | 47.14% | 0% | 96.41% | 100% | 99.93% | 54.37% | 100% | 100% | 0 |
| 97374 | RS Umum Daerah Sungai Lilin | 9 | 2023 | 10-09-2023 | 85% | 80% | 100% | 100% | 85.44% | 0% | 100% | 100% | 80.4% | 88.5% | 100% | 100% | 0 |
| 97375 | RS Umum Fadhilah Kota Prabumulih | 9 | 2023 | 01-01-1970 | 98.5% | 98% | 100% | 100% | 100% | 8.11% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 97376 | RS Umum Daerah Bandar Negara Husada | 9 | 2023 | 10-10-2023 | 64% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 97.22% | 0% | 100% | 0% | 0 |
| 97377 | RS Umum Bumi Waras | 9 | 2023 | 10-07-2023 | 81% | 93% | 100% | 100% | 92.59% | 5.6% | 80.55% | 100% | 81.67% | 74.36% | 90.53% | 100% | 0 |
| 97378 | RS Gading Medika | 9 | 2023 | - | 95% | 90% | 100% | 100% | 90% | 90% | 90% | 100% | 92% | 90% | 83.33% | 90% | 0 |
| 97379 | RS Umum Daerah Sekayu | 9 | 2023 | - | 84.49% | 92% | 100% | 100% | 96.22% | 0.42% | 93.01% | 100% | 100% | 89% | 100% | 100% | 0 |
| 97380 | RS Umum Daerah Muara Beliti | 9 | 2023 | 10-10-2023 | 89% | 100% | 100% | 0% | 89.29% | 0% | 85.71% | 0% | 93.08% | 81.82% | 100% | 0% | 0 |
| 97381 | RS Ibu dan Anak Trinanda Palembang | 9 | 2023 | 10-06-2023 | 88.96% | 100% | 100% | 100% | 94.03% | 0% | 89.06% | 0% | 100% | 100% | 100% | 0% | 0 |
| 97382 | RS Bhayangkara M. Hasan Palembang | 9 | 2023 | 10-06-2023 | 95.14% | 92% | 98.32% | 100% | 87.71% | 1% | 98.43% | 100% | 99.86% | 90% | 99.79% | 0% | 0 |
| 97383 | RS Umum Daerah Dr. M. Yunus Bengkulu | 9 | 2023 | 10-10-2023 | 94.04% | 95% | 96.42% | 100% | 42.63% | 6.64% | 99.31% | 100% | 80.29% | 98.77% | 99.55% | 100% | 0 |
| 97384 | RS Ibu Anak Hidayah Ibu | 9 | 2023 | 09-11-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 92.57% | 100% | 100% | 100% | 0 |
| 97385 | RS Maria Regina | 9 | 2023 | 10-10-2023 | 99% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97386 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 9 | 2023 | 10-10-2023 | 85% | 88% | 100% | 0% | 60% | 0% | 100% | 100% | 40% | 33.33% | 100% | 83.33% | 0 |
| 97387 | RS Umum Urip Sumoharjo | 9 | 2023 | 10-10-2023 | 87.57% | 99% | 99.12% | 0% | 90.65% | 0% | 98.66% | 94.96% | 98.55% | 100% | 100% | 94.2% | 0 |
| 97388 | RS Tk. IV Lahat | 9 | 2023 | 10-10-2023 | 91.5% | 89% | 81.33% | 100% | 66.67% | 0% | 83.33% | 92.67% | 98.67% | 99.33% | 96.67% | 92% | 0 |
| 97389 | RS Ibu Anak Puti Bungsu | 9 | 2023 | 10-08-2023 | 95.87% | 97% | 100% | 100% | 88.16% | 0% | 88.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97390 | RS Jiwa Soeprapto Provinsi Bengkulu | 9 | 2023 | 10-06-2023 | 87.04% | 92% | 100% | 0% | 97.83% | 0% | 92.79% | 0% | 96.82% | 100% | 100% | 0% | 0 |
| 97391 | RS Umum Daerah Gandus Palembang | 9 | 2023 | 10-09-2023 | 84.64% | 100% | 100% | 0% | 100% | 0% | 63.27% | 100% | 93.72% | 100% | 100% | 100% | 0 |
| 97392 | RS Natar Medika | 9 | 2023 | 10-10-2023 | 90.64% | 100% | 100% | 100% | 79.17% | 0% | 88.02% | 100% | 91.67% | 92.31% | 100% | 100% | 0 |
| 97393 | RS Rafflesia Bengkulu | 9 | 2023 | 10-07-2023 | 77.19% | 82% | 97.56% | 100% | 98% | 1.56% | 61.97% | 100% | 93.3% | 83.33% | 100% | 83.33% | 0 |
| 97394 | RS Ibu dan Anak Bunda Noni | 9 | 2023 | 10-09-2023 | 80.5% | 100% | 100% | 0% | 88.31% | 0% | 80.65% | 0% | 100% | 100% | 100% | 0% | 0 |
| 97395 | RS Umum Graha Husada | 9 | 2023 | 10-09-2023 | 90% | 100% | 100% | 100% | 86% | 0% | 100% | 100% | 96.94% | 91.67% | 100% | 100% | 0 |
| 97396 | RS Umum Trijaya Medical Center | 9 | 2023 | 10-10-2023 | 89% | 100% | 100% | 0% | 91.09% | 0% | 81.25% | 100% | 93.24% | 100% | 100% | 0% | 0 |
| 97397 | RS Umum Advent Bandar Lampung | 9 | 2023 | 10-10-2023 | 89.43% | 100% | 100% | 100% | 96.43% | 0% | 62.08% | 100% | 91.67% | 75.63% | 100% | 66.67% | 0 |
| 97398 | RS Umum Daerah Ogan Komering Ulu Timur | 9 | 2023 | - | 88.5% | 94% | 100% | 77.36% | 81.41% | 21.62% | 82.81% | 95.35% | 79.41% | 77% | 100% | 100% | 0 |
| 97399 | RS Umum Wisma Rini Pringsewu | 9 | 2023 | 10-08-2023 | 86.9% | 96% | 88.75% | 42.86% | 89.55% | 0% | 71.17% | 100% | 86.42% | 52.17% | 96.81% | 100% | 0 |
| 97400 | Charitas Hospital Belitang | 9 | 2023 | 10-04-2023 | 85.48% | 100% | 100% | 100% | 100% | 1.01% | 96.52% | 100% | 99.86% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.