Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97251 | RS Uni Medika Setu Bekasi | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 100% | 91.67% | 5.56% | 46.03% | 100% | 98.65% | 56.52% | 100% | 100% | 0 |
| 97252 | RS Ibu dan Anak Pasutri | 9 | 2023 | 11-10-2023 | 78% | 86% | 100% | 0% | 55.62% | 0% | 84% | 100% | 88% | 0% | 100% | 100% | 0 |
| 97253 | RS Umum Puri Asih | 9 | 2023 | 10-10-2023 | 99.5% | 99% | 98.91% | % | 90.97% | 0% | 90.31% | 100% | 99.99% | 87.5% | 84.24% | 100% | 0 |
| 97254 | RS Umum Immanuel Bandung | 9 | 2023 | 10-05-2023 | 91.02% | 94% | 100% | % | 98.59% | 0.25% | 62.72% | 100% | 86.12% | 75% | 100% | 100% | 0 |
| 97255 | RS Umum Amira | 9 | 2023 | 10-09-2023 | 100% | 100% | 99.62% | 0% | 96.09% | 0% | 92.64% | 100% | 90.47% | 0% | 100% | 100% | 0 |
| 97256 | RS Umum Khalishah | 9 | 2023 | 10-10-2023 | 91% | 93% | 100% | 0% | 77.34% | 0% | 64.71% | 80.65% | 45.59% | 60% | 100% | 0% | 0 |
| 97257 | RS Umum Budi Asih | 9 | 2023 | 10-09-2023 | 99% | 99% | 100% | 20% | 96.11% | 6.25% | 95.83% | 100% | 99.19% | 94.74% | 99.26% | 77.78% | 0 |
| 97258 | RS Umum Bhayangkara Indramayu | 9 | 2023 | 10-09-2023 | 85.25% | 88% | 99.72% | 100% | 32.98% | 0% | 64.43% | 100% | 99.78% | 0% | 34.12% | 100% | 0 |
| 97259 | RS Hermina Karawang | 9 | 2023 | 10-05-2023 | 91.85% | 95% | 98% | 100% | 80% | 2% | 100% | 100% | 100% | 75% | 90% | 100% | 0 |
| 97260 | RS Ibu dan Anak Dr. Djoko Pramono | 9 | 2023 | 10-02-2023 | 97.5% | 96% | 100% | 100% | 91.5% | 5.62% | 89% | 100% | 96.5% | 98% | 100% | 97.78% | 0 |
| 97261 | RS Ibu dan Anak Dian | 9 | 2023 | 01-10-2024 | 98% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97262 | RS Umum Santo Yusup | 9 | 2023 | 10-09-2023 | 79.48% | 79% | 96.35% | 0% | 94% | 0% | 88.74% | 98.93% | 98.97% | 78.95% | 100% | 0% | 0 |
| 97263 | RS Umum Melania | 9 | 2023 | 10-09-2023 | 87.5% | 96% | 100% | 100% | 89% | 0% | 100% | 100% | 94% | 96% | 100% | 100% | 0 |
| 97264 | RS Ananda Tambun Selatan | 9 | 2023 | 10-10-2023 | 75% | 63% | 78.75% | 80% | 70% | 0% | 63% | 100% | 99.96% | 80% | 100% | 80% | 0 |
| 97265 | RS Umum Anna Medika | 9 | 2023 | 10-10-2023 | 99.06% | 99% | 99.57% | 100% | 88.94% | 0% | 89.46% | 100% | 99.44% | 80% | 100% | 100% | 0 |
| 97266 | RS Jiwa Provinsi Jawa Barat | 9 | 2023 | 10-10-2023 | 98.41% | 100% | 100% | % | 90.45% | % | 91.46% | 100% | 95.5% | 100% | 85.54% | 0% | 0 |
| 97267 | RS Rayhan | 9 | 2023 | 10-10-2023 | 89% | 78% | 100% | 100% | 80.84% | 0% | 93.42% | 100% | 90.19% | 91.5% | 100% | 100% | 0 |
| 97268 | RS Umum Santo Borromeus | 9 | 2023 | 10-06-2023 | 62.57% | 87% | 99.87% | 50% | 86.5% | 1.35% | 90.01% | 100% | 81.53% | 100% | 99.74% | 100% | 0 |
| 97269 | RS Umum dr. Abdul Radjak Cibitung | 9 | 2023 | 11-02-2023 | 97.22% | 100% | 100% | 100% | 100% | 100% | 85.07% | 100% | 100% | 100% | 100% | 90% | 0 |
| 97270 | RS Umum HI. Muhammad Yusuf | 9 | 2023 | 10-03-2023 | 98.5% | 100% | 100% | 100% | 86.18% | 100% | 98.47% | 100% | 97.19% | 86.05% | 100% | 98% | 0 |
| 97271 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 9 | 2023 | 10-09-2023 | 95% | 100% | 100% | 90.91% | 85.11% | 0.46% | 87.96% | 100% | 100% | 81.25% | 100% | 100% | 0 |
| 97272 | RS Ibu dan Anak Karunia Indah Medika | 9 | 2023 | 10-07-2023 | 100% | 100% | 100% | 100% | 39.47% | 0% | 44.08% | 100% | 99.51% | 12.85% | 100% | 100% | 0 |
| 97273 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 9 | 2023 | 10-10-2023 | 92.26% | 93% | 100% | 0% | 99.41% | 0% | 97.83% | 100% | 92.69% | 95.81% | 97.1% | 100% | 0 |
| 97274 | RS Ibu dan Anak Bunda | 9 | 2023 | 10-09-2023 | 96.52% | 100% | 100% | 78.38% | 96.88% | 27.5% | 96.28% | 100% | 98.48% | 94.07% | 100% | 100% | 0 |
| 97275 | RS Umum Mitra Husada | 9 | 2023 | 10-09-2023 | 64.1% | 100% | 95.1% | 78.12% | 80.02% | 66.35% | 93.31% | 91.67% | 91.28% | 52.38% | 96.73% | 100% | 0 |
| 97276 | RS Safira Pasa | 9 | 2023 | 10-10-2023 | 85.32% | 76% | 100% | 0% | 100% | 0% | 100% | 100% | 86.61% | 100% | 0% | 0% | 0 |
| 97277 | RS Umum Daerah Tugu Jaya | 9 | 2023 | 10-10-2023 | 90% | 100% | 100% | 0% | 96% | 0% | 90% | 100% | 93% | 93.33% | 100% | 80% | 0 |
| 97278 | RS Musi Medika Cendikia | 9 | 2023 | 10-10-2023 | 88.62% | 100% | 100% | 100% | 95.66% | 3.33% | 93.75% | 100% | 99.65% | 86.72% | 100% | 0% | 0 |
| 97279 | RS Ibu dan Anak Puri Betik Hati | 9 | 2023 | 10-05-2023 | 97.09% | 99% | 100% | 100% | 86.49% | 0% | 91.02% | 100% | 99.64% | 100% | 100% | 100% | 0 |
| 97280 | RS Umum Bukit Asam Medika | 9 | 2023 | 10-08-2023 | 98.55% | 97% | 98.67% | 60% | 99.38% | 0% | 90.22% | 100% | 83.03% | 100% | 96.58% | 100% | 0 |
| 97281 | RS Ibu dan Anak Prima Qonita | 9 | 2023 | 10-09-2023 | 90.93% | 97% | 99.76% | 100% | 95.37% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 97282 | RS Umum Puri Husadatama | 9 | 2023 | - | 90% | 100% | 100% | 100% | 93.33% | 0% | 93.33% | 100% | 90.43% | 100% | 100% | 0% | 0 |
| 97283 | RS Umum Daerah Batin Mangunang | 9 | 2023 | 10-10-2023 | 82.5% | 88% | 97% | 0% | 74.8% | 0% | 82% | 100% | 84.12% | 85% | 100% | 100% | 0 |
| 97284 | RS Ibu dan Anak Santa Anna | 9 | 2023 | 10-10-2023 | 87.58% | 86% | 100% | 50% | 87.45% | 0% | 68.44% | 100% | 65.82% | 75.69% | 100% | 100% | 0 |
| 97285 | RS Umum Daerah May Jen HM Ryacudu | 9 | 2023 | 10-10-2023 | 85.43% | 100% | 96.56% | 100% | 89.17% | 0% | 97.71% | 100% | 100% | 82.35% | 100% | 100% | 0 |
| 97286 | RS Ibu dan Anak Graha Kurnia | 9 | 2023 | 10-09-2023 | 96.5% | 93% | 100% | 100% | 93.33% | 0% | 86.67% | 100% | 100% | 86.67% | 93.33% | 100% | 0 |
| 97287 | RS Panti Secanti | 9 | 2023 | 10-10-2023 | 96.22% | 98% | 91.4% | 100% | 98.05% | 0% | 62.41% | 100% | 81.79% | 100% | 100% | 100% | 0 |
| 97288 | RS Umum Ar-Rasyid Palembang | 9 | 2023 | 10-10-2023 | 95.08% | 93% | 100% | 100% | 45.31% | 3.23% | 92.56% | 100% | 85.23% | 73.33% | 100% | 100% | 0 |
| 97289 | RS Umum Daerah Dr H Abdul Moeloek | 9 | 2023 | 10-09-2023 | 90.28% | 95% | 97.6% | 0% | 11.61% | 4.97% | 80.37% | 100% | 99.89% | 93.55% | 96.26% | 100% | 0 |
| 97290 | RS Umum Pertamina-Bintang Amin Lampung | 9 | 2023 | 10-09-2023 | 76.5% | 86% | 100% | 100% | 76.58% | 0.63% | 66.1% | 100% | 94.81% | 72.22% | 93.79% | 100% | 0 |
| 97291 | RS Bhayangkara Jitra Kota Bengkulu | 9 | 2023 | 11-10-2023 | 85% | 97% | 100% | 100% | 51.18% | 0% | 49.36% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97292 | RS Umum Daerah Gelumbang | 9 | 2023 | 10-08-2023 | 76.5% | 96% | 98.97% | 0% | 93.64% | 0% | 100% | 0% | 92.86% | 0% | 100% | 0% | 0 |
| 97293 | RS Ibu dan Anak Az-Zahra Palembang | 9 | 2023 | 10-07-2023 | 99.88% | 100% | 100% | 100% | 93.96% | 0% | 76.82% | 100% | 90.38% | 100% | 100% | 100% | 0 |
| 97294 | RS Umum Daerah Lubai Ulu | 9 | 2023 | 10-09-2023 | 97% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 95.33% | 0% | 100% | 0 |
| 97295 | RS Ibu dan Anak Mama | 9 | 2023 | 10-08-2023 | 86.33% | 85% | 100% | 100% | 91.16% | 0% | 88% | 0% | 97.28% | 100% | 100% | 100% | 0 |
| 97296 | RS Tiara Sella | 9 | 2023 | 10-05-2023 | 38.6% | 84% | 100% | 75% | 94.85% | 1.16% | 100% | 100% | 90.5% | 86.67% | 100% | 100% | 0 |
| 97297 | RS Umum Handayani | 9 | 2023 | 10-04-2023 | 87.06% | 93% | 96.88% | 100% | 82.03% | 0% | 89.06% | 100% | 98.67% | 80.95% | 100% | 100% | 0 |
| 97298 | RS Umum Daerah Pringsewu | 9 | 2023 | 10-10-2023 | 82.81% | 100% | 100% | 0% | 82.32% | 0% | 100% | 100% | 81.01% | 85.71% | 100% | 100% | 0 |
| 97299 | RS Ibu dan Anak Restu Bunda | 9 | 2023 | 10-10-2023 | 98.67% | 100% | 100% | 100% | 97.09% | 3.12% | 80.31% | 100% | 98.4% | 93.33% | 100% | 100% | 0 |
| 97300 | RS Umum Daerah Alimuddin Umar | 9 | 2023 | 10-10-2023 | 89.8% | 98% | 100% | 100% | 90% | 0% | 95.45% | 100% | 84.13% | 92% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.