Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97701 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 9 | 2023 | 12-08-2023 | 87.42% | 100% | 100% | 89.47% | 98.61% | 4.66% | 82.74% | 94.28% | 95.07% | 91.92% | 91.42% | 100% | 0 |
| 97702 | RS Umum Almah | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 93.04% | 0% | 100% | 100% | 100% | 0% | 0 |
| 97703 | RS Bakti Timah Pangkalpinang | 9 | 2023 | 10-06-2023 | 94.39% | 91% | 100% | 100% | 84.15% | 0% | 88.66% | 100% | 84.17% | 100% | 100% | 100% | 0 |
| 97704 | RS Angkatan Udara dr. Esnawan Antariksa | 9 | 2023 | 10-10-2023 | 99.14% | 100% | 100% | 0% | 80% | 2% | 94.81% | 97.14% | 94.75% | 76% | 100% | 100% | 0 |
| 97705 | RS Umum Antam Medika | 9 | 2023 | 10-09-2023 | 98.97% | 100% | 100% | 100% | 86.8% | 0% | 71.05% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 97706 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 9 | 2023 | 10-09-2023 | 95% | 99% | 100% | 96.67% | 92.13% | 2.86% | 91.5% | 100% | 100% | 0% | 100% | 100% | 0 |
| 97707 | RS Pusdikkes | 9 | 2023 | 10-02-2023 | 99% | 100% | 100% | 100% | 80% | 80% | 98.33% | 100% | 97% | 100% | 100% | 100% | 0 |
| 97708 | RS Umum Daerah dr. H. Marsidi Judono | 9 | 2023 | 11-10-2023 | 86% | 93% | 100% | 16.67% | 0% | 0.78% | 100% | 100% | 0% | 0% | 100% | 100% | 0 |
| 97709 | RS Umum Pengayoman Cipinang | 9 | 2023 | 10-05-2023 | 97.5% | 100% | 100% | % | 100% | % | 100% | 100% | 98.31% | 100% | 100% | 100% | 0 |
| 97710 | RS Jantung Jakarta | 9 | 2023 | 10-10-2023 | 89% | 99% | 100% | 0% | 49.07% | 0% | 90.34% | 100% | 98.87% | 79.31% | 100% | 100% | 0 |
| 97711 | RS Umum Bhakti Timah | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 83.33% | 78% | 0% | 89.48% | 100% | 90.32% | 88.24% | 100% | 100% | 0 |
| 97712 | RS Umum Daerah Depati Hamzah | 9 | 2023 | 10-09-2023 | 95.26% | 100% | 100% | 100% | 77.78% | 0% | 100% | 99.5% | 99.7% | 100% | 100% | 100% | 0 |
| 97713 | RS Siloam Bangka | 9 | 2023 | 10-09-2023 | 88.64% | 100% | 97.96% | 25% | 50% | 16.54% | 76.37% | 97.2% | 100% | 75% | 100% | 97.37% | 0 |
| 97714 | RS Umum Dharma Nugraha | 9 | 2023 | 10-01-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 81.82% | 100% | 100% | 75% | 66.67% | 100% | 0 |
| 97715 | RS Pratama Bangka Tengah | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 95.33% | 0% | 100% | 100% | 87.31% | 100% | 100% | 100% | 0 |
| 97716 | RS Umum Yadika | 9 | 2023 | 10-10-2023 | 97.15% | 97% | 95.71% | 92.59% | 94.31% | 0% | 97.51% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 97717 | RS Umum Haji Jakarta | 9 | 2023 | 10-10-2023 | 95.23% | 100% | 100% | 0% | 62.73% | 0% | 99.22% | 93.65% | 89.94% | 100% | 91.53% | 100% | 0 |
| 97718 | RS Bhayangkara Polda Kep. Bangka Belitung | 9 | 2023 | 10-05-2023 | 98.67% | 97% | 100% | 0% | 100% | 0% | 100% | 0% | 98.41% | 100% | 100% | 0% | 0 |
| 97719 | RS Umum Daerah Drs. H. Abu Hanifah | 9 | 2023 | 10-10-2023 | 74.22% | 84% | 100% | 100% | 88% | 0% | 100% | 100% | 99.93% | 87.5% | 100% | 100% | 0 |
| 97720 | RS Umum Harapan Bunda | 9 | 2023 | 10-10-2023 | 85.28% | 100% | 100% | 0% | 70.87% | 6.87% | 58.51% | 100% | 93.81% | 100% | 100% | 100% | 0 |
| 97721 | RS Umum Harapan Jayakarta | 9 | 2023 | 10-09-2023 | 91.5% | 90% | 100% | 100% | 96.4% | 0% | 94.37% | 100% | 99.99% | 96.67% | 100% | 82.35% | 0 |
| 97722 | RS Jiwa Islam Klender | 9 | 2023 | 12-11-2023 | 88.99% | 100% | 100% | % | 0% | % | 0% | 0% | 99.12% | 0% | 100% | 0% | 0 |
| 97723 | RS Umum Daerah Kab. Bangka Selatan | 9 | 2023 | 10-10-2023 | 89.78% | 100% | 100% | 100% | 89.16% | 4.76% | 95.29% | 100% | 90.96% | 84.21% | 100% | 100% | 0 |
| 97724 | RS Umum Harum | 9 | 2023 | 11-09-2023 | 90% | 90% | 90.96% | 0% | 59.91% | 0% | 59% | 100% | 99.13% | 76.19% | 93.24% | 100% | 0 |
| 97725 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 9 | 2023 | 01-01-1970 | 77.37% | 87% | 94.63% | 0% | 92.12% | 1.51% | 84.09% | 100% | 99.35% | 100% | 86.32% | 100% | 0 |
| 97726 | RS Umum Daerah Kriopanting Payung | 9 | 2023 | 10-05-2023 | 83% | 97% | 100% | 0% | 79.94% | 0% | 76.92% | 100% | 91.72% | 100% | 100% | 99.35% | 0 |
| 97727 | RS Islam Jakarta Pondok Kopi | 9 | 2023 | 10-09-2023 | 85% | 93% | 100% | 77.27% | 80% | 3.61% | 63.08% | 100% | 67.3% | 97.5% | 93.55% | 100% | 0 |
| 97728 | RS Khusus Daerah Duren Sawit | 9 | 2023 | 01-01-1970 | 72.93% | 91% | 100% | 96.88% | 88.43% | 3.91% | 88.42% | 100% | 97.92% | 0% | 100% | 100% | 0 |
| 97729 | RS Umum Daerah Muhammad Zein | 9 | 2023 | 10-10-2023 | 87% | 98% | 100% | 0% | 24.24% | 0% | 100% | 0% | 99.12% | 5.88% | 100% | 0% | 0 |
| 97730 | RS EMC Pulomas | 9 | 2023 | 11-10-2023 | 91.73% | 100% | 100% | 80% | 89.51% | 3.14% | 89.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97731 | RS Gunung Manik | 9 | 2023 | 10-06-2023 | 91.2% | 100% | 100% | 0% | 81.06% | 0% | 91.23% | 100% | 100% | 100% | 0% | 0% | 0 |
| 97732 | RS Khusus Bedah Rawamangun | 9 | 2023 | 10-10-2023 | 91.5% | 97% | 100% | 0% | 93.77% | 0% | 80.88% | 100% | 98.54% | 98% | 100% | 100% | 0 |
| 97733 | RS Umum Alia Hospital | 9 | 2023 | 10-04-2023 | 87.57% | 100% | 99.87% | 100% | 90.39% | 1.96% | 72.51% | 100% | 98.81% | 100% | 100% | 100% | 0 |
| 97734 | RS Primaya Bhakti Wara | 9 | 2023 | 10-09-2023 | 89.57% | 97% | 100% | 80% | 100% | 13.68% | 93.97% | 98.53% | 100% | 84.03% | 82.41% | 100% | 0 |
| 97735 | RS Umum Hermina Jatinegara | 9 | 2023 | 10-10-2023 | 95.94% | 99% | 100% | 100% | 96.67% | 0% | 93.02% | 100% | 98.88% | 97.57% | 100% | 100% | 0 |
| 97736 | RS Umum Bakti Timah Muntok | 9 | 2023 | 10-04-2023 | 100% | 99% | 100% | 0% | 100% | 0% | 55.29% | 100% | 83.16% | 100% | 100% | 100% | 0 |
| 97737 | RS Ibu dan Anak Muhaya | 9 | 2023 | 01-01-1970 | 91.5% | 88% | 94% | 78% | 76% | 28% | 84% | 82% | 84% | 82% | 86.67% | 90% | 0 |
| 97738 | RS Umum Daerah Sejiran Setason | 9 | 2023 | 11-09-2023 | 98.62% | 100% | 100% | 100% | 94.1% | 100% | 100% | 100% | 83.2% | 0% | 100% | 100% | 0 |
| 97739 | RS Umum Ali Sibroh Malisi | 9 | 2023 | 10-06-2023 | 92.94% | 100% | 100% | 50% | 60.37% | 0.48% | 81.74% | 100% | 94.48% | 0% | 100% | 100% | 0 |
| 97740 | RS Ibu dan Anak AL-Fauzan | 9 | 2023 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 93.33% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 97741 | RS Umum Petukangan | 9 | 2023 | 07-10-2024 | 93.5% | 97% | 89% | 100% | 100% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97742 | RS Umum Daerah Depati Bahrin | 9 | 2023 | 10-05-2023 | 97.06% | 99% | 99.74% | 100% | 90.82% | 0% | 92.21% | 100% | 100% | 84.77% | 97.89% | 0% | 0 |
| 97743 | RS Umum Graha Hermine | 9 | 2023 | 10-10-2023 | 97.5% | 100% | 100% | 0% | 96.05% | 0% | 96.56% | 100% | 89.35% | 92.31% | 100% | 93.33% | 0 |
| 97744 | RS Umum Olahraga Nasional | 9 | 2023 | 10-10-2023 | 100% | 89% | 100% | % | 100% | 0% | 0% | 0% | 96.97% | 0% | 0% | 0% | 0 |
| 97745 | RS Umum Dr. EUIS | 9 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 97746 | RS Umum Santa Elisabeth Batam Kota | 9 | 2023 | 10-09-2023 | 92.38% | 99% | 100% | 75% | 91.24% | 0% | 89.62% | 100% | 99.42% | 80% | 100% | 100% | 0 |
| 97747 | RS Umum Daerah Mampang Prapatan | 9 | 2023 | 10-04-2023 | 91.5% | 100% | 100% | 0% | 99.6% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97748 | RS Umum Daerah Sumbersari Bantul | 9 | 2023 | 10-10-2023 | 93.5% | 83% | 100% | 0% | 92.37% | 0% | 83.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97749 | RS Ibu dan Anak Griya Medika Batam | 9 | 2023 | 01-01-1970 | 93% | 100% | 100% | 84.21% | 81.71% | 4.35% | 78.1% | 100% | 78.14% | 83.33% | 100% | 100% | 0 |
| 97750 | RS Umum Daerah Budhi Asih | 9 | 2023 | 10-03-2023 | 86.96% | 100% | 100% | 100% | 57.14% | 0.25% | 86.27% | 100% | 100% | 83.67% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.