Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 97751 | RS Ibu dan Anak Alvernia Agusta | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 97752 | RS Umum Daerah Pesanggrahan | 9 | 2023 | 10-03-2023 | 100% | 99% | 100% | 100% | 89.4% | 0% | 100% | 100% | 80.79% | 100% | 100% | 100% | 0 |
| 97753 | RS Umum Daerah Tebet | 9 | 2023 | 07-09-2024 | 97.58% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96.67% | 0% | 100% | 100% | 0 |
| 97754 | RS Azizah | 9 | 2023 | 10-10-2023 | 86.7% | 92% | 100% | 100% | 84.64% | 0% | 93.6% | 100% | 95.82% | 58.82% | 100% | 100% | 0 |
| 97755 | RS Umum Siloam TB Simatupang | 9 | 2023 | 10-10-2023 | 94.19% | 99% | 87.76% | 100% | 100% | 5.76% | 74.44% | 100% | 100% | 100% | 100% | 97.14% | 0 |
| 97756 | RS Umum Daerah Cipayung | 9 | 2023 | 10-10-2023 | 90% | 98% | 100% | 100% | 92.4% | 0% | 82.89% | 100% | 97.6% | 87.8% | 97.5% | 100% | 0 |
| 97757 | RS Ibu dan Anak Asta Nugraha | 9 | 2023 | - | 100% | 100% | 100% | 100% | 100% | % | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 97758 | RS Umum Mayapada | 9 | 2023 | 10-09-2023 | 86.32% | 100% | 96.02% | % | 100% | 0.35% | 96.14% | 88.16% | 100% | 100% | 99.44% | 100% | 0 |
| 97759 | RS Umum Daerah Embung Fatimah Kota Batam | 9 | 2023 | 10-06-2023 | 85.51% | 86% | 100% | 0% | 92.44% | 6.45% | 75.5% | 100% | 82.01% | 0% | 100% | 100% | 0 |
| 97760 | RSUPN Dr. Cipto Mangunkusumo | 9 | 2023 | 10-10-2023 | 95.7% | 97% | 99.71% | 90.91% | 45.13% | 1.83% | 96.73% | 99.13% | 96.55% | 99.1% | 96.55% | 100% | 0 |
| 97761 | RS Ibu dan Anak Asih Kota Metro | 9 | 2023 | 10-10-2023 | 86.5% | 97% | 100% | 100% | 90.44% | 0% | 100% | 100% | 98.43% | 100% | 100% | 0% | 0 |
| 97762 | RS Umum Bhayangkara Lemdiklat Polri | 9 | 2023 | 10-09-2023 | 97.78% | 98% | 100% | 0% | 95.77% | 0% | 82.4% | 100% | 97.09% | 88% | 100% | 0% | 0 |
| 97763 | RS Umum Daerah Jagakarsa | 9 | 2023 | 10-04-2023 | 80% | 81% | 100% | 100% | 99.22% | 0% | 100% | 100% | 97.66% | 100% | 100% | 100% | 0 |
| 97764 | RS Umum Daerah Sjafrie Rachman Puding Besar | 9 | 2023 | 01-01-1970 | 80.42% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 97765 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 9 | 2023 | 10-03-2023 | 77.5% | 88% | 100% | 16.67% | 67.5% | 8.33% | 98.28% | 97.37% | 85.94% | 0% | 100% | 98% | 0 |
| 97766 | RS Ibu dan Anak SamMarie Basra | 9 | 2023 | 10-09-2023 | 96% | 100% | 100% | 0% | 74.29% | 0% | 90.16% | 100% | 96% | 100% | 100% | 100% | 0 |
| 97767 | RS Umum Daerah Natuna | 9 | 2023 | 10-05-2023 | 91.52% | 93% | 90.35% | 100% | 65.87% | 0% | 100% | 100% | 91.92% | 100% | 65.35% | 100% | 0 |
| 97768 | RSUP Persahabatan | 9 | 2023 | 10-06-2023 | 91.44% | 100% | 100% | 100% | 60.93% | 2.83% | 97.96% | 100% | 91.6% | 100% | 100% | 100% | 0 |
| 97769 | RS Umum Daerah DR. Eko Maulana Ali | 9 | 2023 | 10-09-2023 | 98.5% | 98% | 100% | 0% | 98% | 0% | 100% | 98% | 96% | 0% | 100% | 100% | 0 |
| 97770 | RS Brawijaya Saharjo | 9 | 2023 | 01-01-1970 | 82.5% | 100% | 99.69% | 100% | 78.17% | 0% | 69.74% | 100% | 99.06% | 94.59% | 100% | 100% | 0 |
| 97771 | RS Umum Adhyaksa | 9 | 2023 | - | 85.5% | 100% | 100% | 100% | 83.9% | 0% | 87.82% | 100% | 94.51% | 90.91% | 100% | 100% | 0 |
| 97772 | Mayapada Hospital Kuningan | 9 | 2023 | - | 94.96% | 100% | 99.92% | 0% | 85.65% | 1.07% | 84.8% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 97773 | RS Umum Daerah Dabo Kabupaten Lingga | 9 | 2023 | 10-10-2023 | 65.93% | 89% | 100% | 100% | 77.84% | 24.44% | 99.61% | 87.1% | 99.64% | 0% | 100% | 0% | 0 |
| 97774 | RS Umum Siloam Mampang | 9 | 2023 | 10-09-2023 | 97.14% | 100% | 100% | 100% | 77.22% | 12.5% | 80.38% | 100% | 99.85% | 100% | 100% | 91.18% | 0 |
| 97775 | RS Khusus Mata Nusantara | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 0% | 70.61% | 0% | 87.5% | 0% | 97.22% | 100% | 100% | 95.45% | 0 |
| 97776 | RS Umum Daerah Ciracas | 9 | 2023 | - | 99.5% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 97777 | RS Umum Budi Kemuliaan Batam | 9 | 2023 | 10-04-2023 | 98% | 99% | 99.35% | 100% | 79.58% | 0.63% | 85.88% | 93.75% | 99.96% | 14.29% | 98.9% | 100% | 0 |
| 97778 | RS Bakti Timah Sungailiat | 9 | 2023 | 10-02-2023 | 90.5% | 95% | 100% | 100% | 80.92% | 0% | 100% | 100% | 90.31% | 90.91% | 100% | 100% | 0 |
| 97779 | RS Umum Daerah Kebayoran Lama | 9 | 2023 | 10-03-2023 | 87.5% | 100% | 100% | 100% | 97.54% | 0% | 100% | 100% | 98.67% | 100% | 100% | 0% | 0 |
| 97780 | RS Umum Santa Elisabeth Batam | 9 | 2023 | 10-10-2023 | 92.61% | 96% | 100% | 100% | 63.27% | 0.47% | 94.57% | 100% | 97.93% | 75% | 100% | 100% | 0 |
| 97781 | RS Umum Restu Kasih | 9 | 2023 | 10-09-2023 | 85.26% | 99% | 100% | 89.47% | 86.21% | 0% | 80.23% | 100% | 99.44% | 87.18% | 100% | 100% | 0 |
| 97782 | RS Khusus Bedah Halimun | 9 | 2023 | 10-06-2023 | 97.36% | 100% | 100% | 0% | 92.44% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 97783 | RS Umum Harapan Bunda Batam | 9 | 2023 | 10-10-2023 | 94.78% | 100% | 100% | 100% | 86.87% | 0% | 73.23% | 100% | 69.23% | 90% | 100% | 100% | 0 |
| 97784 | RS Umum Daerah Kramat Jati | 9 | 2023 | 10-06-2023 | 97.65% | 100% | 100% | 100% | 100% | 2.78% | 97.33% | 100% | 95.69% | 100% | 100% | 0% | 0 |
| 97785 | RS Umum Daerah Kebayoran Baru | 9 | 2023 | 10-03-2023 | 85.78% | 100% | 100% | 100% | 92.35% | 0% | 94.49% | 100% | 94.28% | 100% | 100% | 100% | 0 |
| 97786 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 9 | 2023 | 10-10-2023 | 100% | 96% | 100% | 0% | 69.25% | 0% | 68% | 100% | 97.43% | 100% | 100% | 0% | 0 |
| 97787 | RS Badan Pengusahaan Batam | 9 | 2023 | 10-09-2023 | 87.98% | 99% | 100% | 100% | 82.78% | 0% | 92.29% | 100% | 90.75% | 92.86% | 100% | 90.91% | 0 |
| 97788 | RS Umum Daerah Jati Padang | 9 | 2023 | 07-10-2024 | 95.44% | 100% | 100% | 0% | 83.98% | 4% | 65.99% | 100% | 91.58% | 100% | 100% | 100% | 0 |
| 97789 | RS Khusus Bedah Columbia Asia Pulomas | 9 | 2023 | 10-10-2023 | 99.55% | 100% | 100% | 0% | 76.72% | 0.73% | 68.17% | 100% | 83.54% | 0% | 92.64% | 100% | 0 |
| 97790 | RS Daerah Merah Putih | 9 | 2023 | 10-10-2023 | 87.38% | 98% | 100% | 100% | 43.75% | 3.85% | 98.56% | 99.54% | 91.02% | 94.25% | 100% | 100% | 0 |
| 97791 | RS Khusus Ginjal Ny. R. A. Habibie | 9 | 2023 | 10-11-2023 | 78.07% | 95% | 99.1% | 0% | 92.31% | 1.09% | 94.04% | 100% | 91.7% | 95% | 100% | 100% | 0 |
| 97792 | RS Siloam Bekasi Sepanjang Jaya | 9 | 2023 | 10-09-2023 | 97.47% | 100% | 100% | 100% | 71.97% | 0.76% | 71.43% | 100% | 88.36% | 84.21% | 100% | 99% | 0 |
| 97793 | RS Umum Bunda | 9 | 2023 | - | 58.46% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 97794 | RS Khusus Gigi dan Mulut Kota Bandung | 9 | 2023 | 12-10-2024 | 93.12% | 83% | 100% | 0% | 0% | 0% | 88.89% | 100% | 92.28% | 100% | 100% | 100% | 0 |
| 97795 | RS Umum Daerah Pondokgede | 9 | 2023 | 10-10-2023 | 94.5% | 100% | 96.84% | 100% | 91.56% | 0% | 91.04% | 100% | 94.95% | 90% | 92.86% | 100% | 0 |
| 97796 | RS Umum Taman Harapan Baru | 9 | 2023 | 01-01-1970 | 82.67% | 100% | 82.5% | 27.91% | 100% | 0% | 58.6% | 100% | 80.01% | 100% | 100% | 87.5% | 0 |
| 97797 | RS Ibu dan Anak Widaningsih | 9 | 2023 | 01-01-1970 | 96.89% | 84% | 94.44% | 0% | 94.29% | 0% | 100% | 0% | 100% | 100% | 0% | 91.67% | 0 |
| 97798 | RS Umum Bina Sehat | 9 | 2023 | 10-10-2023 | 95% | 100% | 100% | 0% | 70% | 0% | 57.75% | 81.97% | 93.26% | 52.86% | 100% | 100% | 0 |
| 97799 | RS Umum Pertamina Cilacap | 9 | 2023 | 01-01-1970 | 88% | 100% | 100% | 100% | 100% | 0% | 75.99% | 100% | 96.94% | 89.87% | 100% | 82.14% | 0 |
| 97800 | RS Umum Amanah | 9 | 2023 | - | 90.06% | 0% | 98.11% | 100% | 66.36% | 0% | 82.14% | 100% | 94.53% | 82.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.