Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 98251 | RS Umum Bajawa | 2 | 2023 | 86.96% | 95% | 99.63% | 76.92% | 67.39% | 1.22% | 99.09% | 100% | 98.67% | 100% | 100% | 81.25% | 0 |
| 98252 | RS Umum Meloy | 2 | 2023 | 95% | 94% | 100% | 90% | 74% | 0% | 96.4% | 100% | 95.2% | 97.78% | 0% | 100% | 0 |
| 98253 | RS Umum Khatolik Saint Antonius Ampenan | 2 | 2023 | 79.2% | 85% | 71.95% | % | 94.37% | 0% | 80.26% | 100% | 86.05% | 66.67% | 63.64% | 0% | 0 |
| 98254 | RS Jiwa Mutiara Sukma | 2 | 2023 | 79.07% | 81% | 100% | 0% | 85% | 0% | 76.22% | 100% | 96.4% | 33.85% | 100% | 100% | 0 |
| 98255 | RS Risa Sentra Medika | 2 | 2023 | 87.8% | 94% | 100% | 100% | 87.06% | 0% | 83.33% | 100% | 97.34% | 95.59% | 100% | 100% | 0 |
| 98256 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 2 | 2023 | 94.57% | 98% | 100% | 100% | 45.08% | 0% | 98.17% | 100% | 84.56% | 99.39% | 100% | 100% | 0 |
| 98257 | RS Umum Daerah Kota Mataram | 2 | 2023 | 85% | 88% | 100% | 100% | 99.61% | 0% | 99.63% | 100% | 98.86% | 100% | 100% | 100% | 0 |
| 98258 | RS Bio Medika | 2 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98259 | RS Umum Daerah Dayaku Raja | 2 | 2023 | 89.93% | 100% | 97.86% | 40% | 95.03% | 0% | 96.48% | 100% | 93.64% | 100% | 85.82% | 0% | 0 |
| 98260 | RS Ibu dan Anak Permata Hati | 2 | 2023 | 98.5% | 100% | 100% | 90% | 90% | 97.78% | 95.5% | 100% | 100% | 95.59% | 100% | 91.07% | 0 |
| 98261 | RS Umum Daerah Aji Muhammad Parikesit | 2 | 2023 | 79.38% | 95% | 100% | 100% | 55.52% | 3.55% | 73.87% | 96.82% | 99.95% | 14.29% | 100% | 0% | 0 |
| 98262 | Siloam Hospitals Mataram | 2 | 2023 | 91.68% | 99% | 100% | 100% | 60.82% | 3.7% | 84.39% | 100% | 100% | 80% | 100% | 100% | 0 |
| 98263 | RS Harapan Keluarga | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 98264 | RS Kristen Lende Moripa | 2 | 2023 | 95.42% | 87% | 93.72% | 100% | 94.29% | 0% | 95.92% | 100% | 66.25% | 100% | 85.52% | 0% | 0 |
| 98265 | RS Umum Daerah Panglima Sebaya | 2 | 2023 | 83.47% | 96% | 100% | 50% | 13.26% | 6.8% | 96.04% | 100% | 80.4% | 100% | 99.93% | 100% | 0 |
| 98266 | RS Karitas Weetabula | 2 | 2023 | 88.41% | 82% | 97.28% | 100% | 28.12% | 0.61% | 100% | 100% | 83.33% | 100% | 91.53% | 100% | 0 |
| 98267 | RS Katholik Marianum Halilulik | 2 | 2023 | 95% | 90% | 80% | 0% | 80% | 0% | 90% | 100% | 80% | 100% | 100% | 100% | 0 |
| 98268 | RS Umum Waikabubak | 2 | 2023 | 85.68% | 94% | 96.45% | 100% | 53.85% | 1.28% | 100% | 92.59% | 96% | 92.86% | 98.11% | 0% | 0 |
| 98269 | RS Umum Permata Husada Banjarbaru | 2 | 2023 | 100% | 89% | 82.54% | 0% | 95.77% | 0% | 50% | 100% | 99.68% | 100% | 97.09% | 0% | 0 |
| 98270 | RS Kristen Lindimara | 2 | 2023 | 94% | 100% | 100% | 40% | 85.88% | 17.78% | 98.77% | 100% | 90.23% | 0% | 100% | 0% | 0 |
| 98271 | RS Umum Nirwana | 2 | 2023 | 82.5% | 74% | 88% | 100% | 82.5% | 5.88% | 73.33% | 88% | 83.5% | 68% | 68.75% | 80% | 0 |
| 98272 | RS Umum Daerah Waingapu | 2 | 2023 | 96.5% | 95% | 100% | 0% | 91.29% | 0.6% | 84% | 100% | 100% | 0% | 98% | 100% | 0 |
| 98273 | RS Umum Almansyur Medika Banjarbaru | 2 | 2023 | 83.01% | 100% | 100% | 100% | 80.43% | 0% | 85.71% | 100% | 90.8% | 100% | 100% | 80% | 0 |
| 98274 | RS Umum Daerah S. K. Lerik | 2 | 2023 | 77.78% | 83% | 100% | 50% | 50% | 30.65% | 96.86% | 100% | 100% | 0% | 61.26% | 100% | 0 |
| 98275 | RS Tk. III Wirasakti Kupang | 2 | 2023 | 95.12% | 100% | 100% | 100% | 100% | 0% | 100% | 91.76% | 100% | 86.67% | 100% | 100% | 0 |
| 98276 | RS Umum Syifa Medika | 2 | 2023 | 82.5% | 72% | 100% | 100% | 58.89% | 6.8% | 75% | 100% | 94.1% | 0% | 100% | 40% | 0 |
| 98277 | RS Siloam Kupang | 2 | 2023 | 88.3% | 96% | 100% | 0% | 42.28% | 16.93% | 61.44% | 100% | 100% | 97.47% | 100% | 100% | 0 |
| 98278 | RS TK IV Guntung Payung | 2 | 2023 | 92.5% | 100% | 100% | 0% | 90% | 0% | 84.48% | 100% | 92% | 86.67% | 100% | 100% | 0 |
| 98279 | RS Umum Daerah Naibonat | 2 | 2023 | 96.96% | 86% | 98.17% | 0% | 19.48% | 0% | 97.59% | 0% | 84.69% | 0% | 97.86% | 100% | 0 |
| 98280 | RSD Idaman Kota Banjarbaru | 2 | 2023 | 93.94% | 99% | 100% | 100% | 77.27% | 4.71% | 98.57% | 100% | 99.17% | 100% | 82.61% | 100% | 0 |
| 98281 | RS Umum Muder Ignacia | 2 | 2023 | 95% | 93% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 98282 | RS Siloam Banjarmasin | 2 | 2023 | 96.5% | 100% | 100% | 100% | 42% | 0% | 57.4% | 100% | 100% | 33.33% | 100% | 100% | 0 |
| 98283 | RS Islam Sultan Agung Banjarbaru | 2 | 2023 | 100% | 100% | 100% | 82.76% | 82.78% | 0% | 76.85% | 100% | 89.88% | 80% | 100% | 100% | 0 |
| 98284 | RS Umum Daerah Kabupaten Melawi | 2 | 2023 | 88% | 92% | 99.68% | 100% | 84.67% | 0% | 100% | 100% | 65.38% | 95.45% | 98.99% | 100% | 0 |
| 98285 | RS Umum Handayati | 2 | 2023 | 86.5% | 95% | 100% | 77.27% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98286 | RS Umum Daerah Dr. Rubini Mempawah | 2 | 2023 | 98.84% | 100% | 95.47% | 80% | 84.95% | 4.29% | 99.52% | 100% | 99.86% | 96.77% | 100% | 100% | 0 |
| 98287 | RS Umum Daerah H. Boejasin Pelaihari | 2 | 2023 | 81.25% | 92% | 96.39% | 100% | 54.41% | 4.17% | 97.97% | 100% | 96.93% | 80% | 96.73% | 100% | 0 |
| 98288 | RS Umum Daerah Datu Sanggul Rantau | 2 | 2023 | 80% | 100% | 100% | 100% | 60.94% | 1.56% | 100% | 100% | 96.65% | 100% | 99.51% | 100% | 0 |
| 98289 | RS Umum Daerah M. Th. Djaman Sanggau | 2 | 2023 | 95.31% | 100% | 96.64% | 0% | 66.41% | 40.91% | 98.45% | 100% | 77.52% | 0% | 96.99% | 100% | 0 |
| 98290 | RS Umum Daerah Sekadau | 2 | 2023 | 88.21% | 100% | 99.66% | 0% | 79.93% | 0% | 96.75% | 100% | 95.67% | 0% | 94.57% | 0% | 0 |
| 98291 | RS Borneo Citra Medika | 2 | 2023 | 94.26% | 97% | 100% | 100% | 93.04% | 0% | 79.53% | 94.39% | 100% | 83.33% | 100% | 100% | 0 |
| 98292 | RS Umum Daerah H. Abdul Aziz Marabahan | 2 | 2023 | 0% | 0% | 97.81% | 14.29% | 0% | 0% | 99.59% | 100% | 80.27% | 0% | 100% | 100% | 0 |
| 98293 | RS Umum Sentra Medika Sanggau | 2 | 2023 | 90.34% | 99% | 100% | 100% | 85.53% | 0% | 90.24% | 100% | 84.15% | 86.78% | 100% | 100% | 0 |
| 98294 | RS Jiwa Sambang Lihum | 2 | 2023 | 95.18% | 98% | 100% | 0% | 98.48% | 0% | 97.55% | 100% | 95.81% | 100% | 100% | 100% | 0 |
| 98295 | RS Umum Daerah Kabupaten Landak | 2 | 2023 | 89% | 100% | 100% | 100% | 86.21% | 2% | 100% | 94.29% | 100% | 100% | 100% | 100% | 0 |
| 98296 | RS Umum Daerah Temenggung Gergaji | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 98297 | RS Umum Daerah KH. Mansyur | 2 | 2023 | 60% | 78% | 89.47% | 0% | 77.4% | 0% | 80.3% | 100% | 85.05% | 0% | 100% | 0% | 0 |
| 98298 | RS Umum Ciputra Mitra Hospital | 2 | 2023 | 78.42% | 98% | 99.24% | 100% | 97.83% | 23.53% | 30.87% | 100% | 99.99% | 97.67% | 98.61% | 100% | 0 |
| 98299 | RS Umum Daerah Dr. Agoesdjam Ketapang | 2 | 2023 | 90.35% | 88% | 100% | 100% | 43.88% | 1.15% | 92.26% | 92.77% | 99.83% | 0% | 94.44% | 100% | 0 |
| 98300 | RS Umum Anugrah Bunda Jaya Sintang | 2 | 2023 | 80% | 60% | 100% | % | 100% | 0% | 100% | 100% | 97.5% | 100% | 60% | 90% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.