Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 98301 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 9 | 2023 | 10-09-2023 | 66.26% | 100% | 100% | 100% | 68.75% | 0% | 100% | 100% | 49.85% | 100% | 100% | 100% | 0 |
| 98302 | RS Kristen Lende Moripa | 9 | 2023 | 10-09-2023 | 94.8% | 93% | 96.19% | 100% | 91.33% | 4.71% | 94.03% | 100% | 68.44% | 50% | 92.96% | 0% | 0 |
| 98303 | RS Ibu dan Anak Permata Hati | 9 | 2023 | 10-10-2023 | 91% | 97% | 100% | 97.58% | 91.67% | 0% | 95.65% | 100% | 100% | 84% | 100% | 95.35% | 0 |
| 98304 | RS Jiwa Provinsi Kalimantan Barat | 9 | 2023 | 10-10-2023 | 94% | 92% | 100% | 0% | 97.02% | 0% | 58.81% | 100% | 91.54% | 83.9% | 100% | 0% | 0 |
| 98305 | RS Islam Siti Hajar | 9 | 2023 | 10-05-2023 | 84.5% | 100% | 98.88% | 0% | 84.46% | 1.19% | 81.07% | 100% | 89.93% | 85.88% | 100% | 100% | 0 |
| 98306 | RS Umum Daerah Hanau | 9 | 2023 | 10-07-2023 | 80.5% | 81% | 100% | 90.91% | 100% | 0% | 100% | 50% | 87.91% | 0% | 100% | 100% | 0 |
| 98307 | RS Ibu dan Anak Wempe Singkawang | 9 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 98308 | RS Kelas D Pratama Parenggean | 9 | 2023 | 10-05-2023 | 70% | 100% | 100% | % | 0% | % | 100% | 88.24% | 33.33% | 71.43% | 84% | 100% | 0 |
| 98309 | RS Umum Daerah Panglima Sebaya | 9 | 2023 | 10-09-2023 | 85.01% | 100% | 99.8% | 100% | 68.6% | 5.65% | 92.75% | 100% | 76.35% | 100% | 100% | 100% | 0 |
| 98310 | RS Mata Nusa Tenggara Barat | 9 | 2023 | 10-10-2023 | 87.5% | 87% | 85.51% | 0% | 100% | 0% | 100% | 100% | 87.4% | 100% | 100% | 100% | 0 |
| 98311 | RS Umum Daerah Kota Bima | 9 | 2023 | 10-09-2023 | 90% | 98% | 89.31% | 100% | 100% | 3.23% | 98.11% | 100% | 81.82% | 0% | 100% | 100% | 0 |
| 98312 | RS Bhayangkara Mataram | 9 | 2023 | 11-01-2023 | 94% | 96% | 96.67% | 100% | 96.03% | 0% | 91.46% | 100% | 93.55% | 96.48% | 92.96% | 100% | 0 |
| 98313 | RS Jiwa Mutiara Sukma | 9 | 2023 | 10-09-2023 | 94.41% | 95% | 100% | % | 85% | % | 75.46% | 100% | 87% | 82.93% | 94.12% | 100% | 0 |
| 98314 | RS Bio Medika | 9 | 2023 | 10-10-2023 | 92.5% | 93% | 90.91% | 0% | 96.3% | 0% | 88.54% | 0% | 100% | 84.62% | 100% | 0% | 0 |
| 98315 | RS Umum Daerah Aji Muhammad Parikesit | 9 | 2023 | 10-09-2023 | 78.74% | 99% | 100% | 100% | 51.73% | 0.95% | 78.56% | 92.8% | 99.95% | 0% | 100% | 100% | 0 |
| 98316 | RS Umum Daerah Sukamara | 9 | 2023 | 10-10-2023 | 89% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 90% | 100% | 0% | 0 |
| 98317 | RS Mitra Medika Pontianak | 9 | 2023 | 01-01-1970 | 94.5% | 83% | 100% | 100% | 88% | 0% | 82.04% | 100% | 96.67% | 100% | 100% | 88.89% | 0 |
| 98318 | RS Umum Harapan Bersama Singkawang | 9 | 2023 | 10-09-2023 | 96.5% | 98% | 99.65% | 98.36% | 99.86% | 2.5% | 77.66% | 100% | 91.43% | 85.09% | 100% | 100% | 0 |
| 98319 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 9 | 2023 | 10-07-2023 | 83.7% | 89% | 99.99% | 0% | 50.61% | 5.22% | 98.36% | 97.5% | 88.02% | 74.07% | 100% | 100% | 0 |
| 98320 | RS Umum Daerah Dr Murjani Sampit | 9 | 2023 | 10-10-2023 | 85.37% | 92% | 100% | 73.63% | 71.56% | 2.86% | 94.25% | 100% | 95.2% | 100% | 100% | 100% | 0 |
| 98321 | RS Umum Daerah Tanjung Selor | 9 | 2023 | 10-10-2023 | 86.55% | 98% | 99.87% | 71.43% | 64.84% | 0% | 96.11% | 99.34% | 100% | 0% | 99.63% | 0% | 0 |
| 98322 | RS Umum Daerah Dr. H. Soemarno Sosroaatmojo | 9 | 2023 | 10-07-2023 | 73.99% | 74% | 100% | 38.3% | 28.03% | 0% | 83.84% | 90.91% | 100% | 0% | 100% | 100% | 0 |
| 98323 | RS Islam Sultan Agung Banjarbaru | 9 | 2023 | 01-07-2025 | 99.05% | 100% | 100% | 85.71% | 79.24% | 1.3% | 77.07% | 100% | 72.92% | 87.5% | 100% | 100% | 0 |
| 98324 | RS Harapan Keluarga | 9 | 2023 | 12-10-2024 | 75% | 60% | 90% | 87.5% | 66.67% | 86.67% | 80% | 100% | 75% | 65% | 100% | 100% | 0 |
| 98325 | RS Ibu dan Anak Tresna | 9 | 2023 | 10-10-2023 | 80% | 79% | 98% | 0% | 88.16% | 0% | 100% | 98.9% | 97.32% | 66.67% | 81.82% | 50% | 0 |
| 98326 | RS Umum Daerah Kerang | 9 | 2023 | 10-08-2023 | 96.57% | 98% | 99.5% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 98327 | RS Umum Khatolik Saint Antonius Ampenan | 9 | 2023 | 10-07-2023 | 77.9% | 91% | 100% | % | 0% | 0% | 33.7% | 100% | 91.73% | 66.67% | 88.24% | 100% | 0 |
| 98328 | RS Umum Santo Vincentius Singkawang | 9 | 2023 | 10-07-2023 | 86.45% | 74% | 100% | 100% | 73.94% | 0% | 76.44% | 100% | 100% | 45.16% | 100% | 100% | 0 |
| 98329 | RS Umum Daerah Mas Amsyar Kasongan | 9 | 2023 | 10-10-2023 | 94.25% | 100% | 92.52% | 0% | 80.16% | 100% | 99.59% | 100% | 86.37% | 100% | 100% | 100% | 0 |
| 98330 | RS Universitas Mataram | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 70% | 63% | 4.96% | 74.77% | 0% | 87.64% | 100% | 100% | 100% | 0 |
| 98331 | RS Umum Daerah Harapan Insan Sendawar | 9 | 2023 | 10-10-2023 | 96.99% | 98% | 100% | 100% | 84.1% | 6.33% | 94.6% | 100% | 100% | 0% | 100% | 100% | 0 |
| 98332 | Siloam Hospitals Mataram | 9 | 2023 | 10-10-2023 | 88.98% | 100% | 100% | 0% | 65.17% | 1.39% | 90.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98333 | RS Umum Daerah Dr. Abdul Aziz Singkawang | 9 | 2023 | 10-09-2023 | 93.85% | 91% | 100% | 100% | 100% | 0% | 86.38% | 100% | 100% | 100% | 96.51% | 100% | 0 |
| 98334 | RS Tk. IV 12.07.02 Sintang | 9 | 2023 | - | 100% | 100% | 100% | 0% | 86.67% | 0% | 93.33% | 83.33% | 93.33% | 80% | 93.33% | 80% | 0 |
| 98335 | RS Datu Kandang Haji | 9 | 2023 | 10-10-2023 | 82.7% | 96% | 100% | 100% | 47.86% | 100% | 96.63% | 100% | 72.57% | 100% | 100% | 100% | 0 |
| 98336 | RS Umum Santo Yoseph Labuan bajo | 9 | 2023 | 10-07-2023 | 98.25% | 100% | 100% | % | 100% | 0% | 96.97% | 100% | 95.65% | 100% | 75% | 100% | 0 |
| 98337 | RS Marina Permata | 9 | 2023 | 10-09-2023 | 91.1% | 92% | 93.72% | 100% | 74.77% | 4.23% | 51.51% | 100% | 95.92% | 68.99% | 97.04% | 93.55% | 0 |
| 98338 | RS Umum Daerah Waibakul | 9 | 2023 | 10-10-2023 | 69.35% | 97% | 50% | 0% | 89.42% | 0% | 100% | 100% | 87.88% | 100% | 100% | 88.89% | 0 |
| 98339 | RS Umum Daerah Pangeran Jaya Sumitra | 9 | 2023 | 10-10-2023 | 83.59% | 87% | 0% | 8.33% | 80.3% | 0% | 93.94% | 100% | 85.58% | 0% | 0% | 100% | 0 |
| 98340 | RS Umum Daerah Aeramo Kabupaten Nagekeo | 9 | 2023 | - | 50% | 90% | 98.14% | 50% | 84.62% | 10% | 100% | 100% | 97% | 100% | 100% | 0% | 0 |
| 98341 | RS Ibu dan Anak Yasmin Palangka Raya | 9 | 2023 | 01-01-1970 | 97.76% | 95% | 73.02% | 0% | 92.24% | 0% | 80.61% | 100% | 100% | 83.93% | 100% | 100% | 0 |
| 98342 | RS Ibu dan Anak Paradise | 9 | 2023 | 10-04-2023 | 88% | 95% | 100% | 88.24% | 88.2% | 3.49% | 89.43% | 100% | 95.77% | 82.35% | 100% | 92.31% | 0 |
| 98343 | RS Umum Daerah Borong | 9 | 2023 | 10-10-2023 | 77.5% | 83% | 80% | 100% | 57.89% | 0% | 100% | 100% | 99.63% | 0% | 90% | 100% | 0 |
| 98344 | RS Umum Daerah Sengayam | 9 | 2023 | 10-10-2023 | 91.87% | 91% | 91.9% | 0% | 67.82% | 0% | 100% | 0% | 87.93% | 0% | 0% | 0% | 0 |
| 98345 | RS Ibu dan Anak Permata Bunda | 9 | 2023 | 01-01-1970 | 97.92% | 100% | 100% | 100% | 96.04% | 1.05% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98346 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 9 | 2023 | 10-10-2023 | 81% | 100% | 100% | 0% | 88.46% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98347 | RS Umum Prof. Dr. WZ Johanes | 9 | 2023 | 10-10-2023 | 85.59% | 98% | 100% | 28.57% | 57.34% | 2.94% | 98.49% | 99.7% | 99.95% | 100% | 100% | 0% | 0 |
| 98348 | RS Umum Daerah Ratu Zalecha | 9 | 2023 | 10-10-2023 | 86.63% | 100% | 100% | 0% | 62.32% | 0.05% | 100% | 100% | 98.59% | 83.69% | 100% | 100% | 0 |
| 98349 | RS Fatima Ketapang | 9 | 2023 | 10-09-2023 | 92.91% | 100% | 99.97% | 80% | 44.51% | 0% | 81.8% | 100% | 82.62% | 95.08% | 100% | 100% | 0 |
| 98350 | RS Umum Daerah Ade Muhammad Djoen Sintang | 9 | 2023 | 10-10-2023 | 86% | 90% | 96.82% | 40.62% | 15% | 0% | 89.43% | 100% | 99.43% | 100% | 51.64% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.