Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 98651 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 9 | 2023 | 10-08-2023 | 94.23% | 93% | 98.1% | 0% | 98.9% | 0% | 60% | 0% | 98.82% | 0% | 100% | 40% | 0 |
| 98652 | RS Fathma Medika | 9 | 2023 | 10-10-2023 | 97.06% | 99% | 99.22% | 100% | 91.8% | 0% | 42.11% | 100% | 88.44% | 100% | 100% | 100% | 0 |
| 98653 | RS Semen Gresik | 9 | 2023 | 02-05-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 83.12% | 100% | 65.91% | 90.91% | 100% | 100% | 0 |
| 98654 | RS Umum Islam Siti Aisyah | 9 | 2023 | 10-09-2023 | 95.12% | 97% | 100% | 0% | 52.53% | 0% | 73.73% | 100% | 99.71% | 50% | 100% | 100% | 0 |
| 98655 | RS Umum Hermina Tangkubanprahu | 9 | 2023 | 10-10-2023 | 94.33% | 97% | 100% | 100% | 84.73% | 0.32% | 94.47% | 100% | 96.21% | 100% | 100% | 100% | 0 |
| 98656 | RS Ibu dan Anak Puri Bunda | 9 | 2023 | 10-10-2023 | 91.83% | 93% | 92.65% | 100% | 57.1% | 0% | 80.34% | 100% | 84.77% | 100% | 100% | 100% | 0 |
| 98657 | RS Qadr | 9 | 2023 | 10-09-2023 | 98.39% | 100% | 100% | 0% | 81.51% | 3.14% | 66.04% | 100% | 97.2% | 71.88% | 100% | 100% | 0 |
| 98658 | RS Umum Daerah Kota Madiun | 9 | 2023 | 10-06-2023 | 94.59% | 92% | 100% | 100% | 98.27% | 0% | 99.78% | 100% | 99.94% | 84.62% | 100% | 100% | 0 |
| 98659 | RS Umum Aminah Blitar | 9 | 2023 | 01-01-1970 | 99.95% | 100% | 99.98% | 100% | 99.92% | 0% | 34.88% | 100% | 90% | 66.67% | 99.53% | 100% | 0 |
| 98660 | RS Ibu dan Anak Bunda Sejahtera | 9 | 2023 | 10-05-2023 | 99.6% | 100% | 100% | 0% | 75.71% | 0% | 38.16% | 100% | 99.12% | 100% | 100% | 100% | 0 |
| 98661 | RS Umum Griya Husada Madiun | 9 | 2023 | 10-09-2023 | 86.4% | 97% | 100% | 0% | 66.58% | 2.43% | 79.84% | 100% | 86.7% | 100% | 100% | 100% | 0 |
| 98662 | RS Umum Daerah Kabupaten Tangerang | 9 | 2023 | 10-09-2023 | 95% | 100% | 100% | 100% | 75% | 0.53% | 94.5% | 98.25% | 87.75% | 97.5% | 100% | 90% | 0 |
| 98663 | RS Grha Husada Gresik | 9 | 2023 | 10-09-2023 | 91.66% | 94% | 100% | 100% | 95.12% | 0% | 88.64% | 88.89% | 94.86% | 88.78% | 100% | 100% | 0 |
| 98664 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 9 | 2023 | 10-10-2023 | 93.72% | 93% | 100% | 100% | 83.97% | 1.46% | 89.09% | 99.54% | 82.93% | 43.79% | 100% | 100% | 0 |
| 98665 | RS Denisa | 9 | 2023 | 10-04-2023 | 91% | 100% | 100% | 100% | 100% | 0% | 96.59% | 100% | 97.35% | 90.91% | 100% | 100% | 0 |
| 98666 | RS Bhirawa Bhakti | 9 | 2023 | - | 99.5% | 100% | 88.06% | 100% | 85.79% | 100% | 84% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 98667 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 9 | 2023 | 10-10-2023 | 89.04% | 89% | 100% | 100% | 99.6% | 0% | 84.58% | 94.81% | 92.72% | 99.86% | 100% | 100% | 0 |
| 98668 | RS Umum Mabarrot MWC NU | 9 | 2023 | 10-09-2023 | 88.07% | 95% | 100% | 100% | 71.25% | 0% | 75.66% | 30% | 92.19% | 84.85% | 92.44% | 100% | 0 |
| 98669 | RS Islam Malang | 9 | 2023 | 01-01-1970 | 0% | 97% | 100% | 100% | 0% | 0% | 20.04% | 100% | 83.65% | 57.14% | 100% | 100% | 0 |
| 98670 | RS Ibu dan Anak Harapan Mulia | 9 | 2023 | 10-06-2023 | 80% | 80% | 100% | 0% | 63.06% | 0% | 89.64% | 100% | 99.53% | 33.33% | 100% | 100% | 0 |
| 98671 | RS Ibu dan Anak Husada Bunda | 9 | 2023 | 10-10-2023 | 92.5% | 85% | 95% | 100% | 83.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98672 | RS Umum Daerah Balaraja | 9 | 2023 | 10-10-2023 | 79.37% | 96% | 100% | 100% | 52.14% | 0% | 100% | 100% | 92.78% | 77% | 86.96% | 100% | 0 |
| 98673 | RS Ciputra | 9 | 2023 | 10-10-2023 | 78.79% | 100% | 100% | 100% | 69.59% | 35.14% | 70.96% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 98674 | RS Umum Islam Aisyiyah Malang | 9 | 2023 | 10-09-2023 | 86.36% | 100% | 97.91% | 0% | 40% | 0.9% | 55.43% | 100% | 90.71% | 99.04% | 98.01% | 100% | 0 |
| 98675 | RS Suci Paramita | 9 | 2023 | 10-09-2023 | 83% | 94% | 100% | 100% | 94.38% | 0% | 100% | 100% | 90.17% | 100% | 100% | 100% | 0 |
| 98676 | RS St. Carolus Summarecon Serpong | 9 | 2023 | 10-10-2023 | 92.7% | 100% | 100% | 0% | 94.41% | 0% | 90.75% | 100% | 9.14% | 0% | 95.24% | 100% | 0 |
| 98677 | RS Ibu dan Anak Muhammadiyah Malang | 9 | 2023 | 10-02-2023 | 95% | 100% | 100% | 100% | 0% | 0% | 74.67% | 100% | 100% | 0% | 100% | 100% | 0 |
| 98678 | RS Universitas Brawijaya | 9 | 2023 | 01-01-1970 | 73.44% | 89% | 100% | 100% | 93.53% | 3.33% | 71.96% | 97.06% | 93.75% | 100% | 96.3% | 100% | 0 |
| 98679 | Metro Hospitals Cikupa | 9 | 2023 | 10-10-2023 | 87.68% | 87% | 100% | 0% | 100% | 0% | 14.67% | 100% | 97.36% | 92.21% | 100% | 100% | 0 |
| 98680 | RS Umum Amanah | 9 | 2023 | 10-07-2023 | 97.5% | 99% | 99.57% | 92.8% | 95.18% | 1.98% | 94.2% | 100% | 87.22% | 97.29% | 98.74% | 100% | 0 |
| 98681 | RS Muhammadiyah Gresik | 9 | 2023 | 10-09-2023 | 96.89% | 100% | 100% | 57.14% | 94.6% | 2.47% | 60.23% | 100% | 99.2% | 100% | 100% | 100% | 0 |
| 98682 | RS Ibu dan Anak Melati Children Hospital | 9 | 2023 | 10-10-2023 | 87.65% | 94% | 100% | 0% | 53.53% | 0% | 94.16% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 98683 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 9 | 2023 | - | 88% | 86% | 100% | 78.87% | 66.33% | 0% | 77.9% | 100% | 100% | 100% | 99.32% | 100% | 0 |
| 98684 | RS Ibu dan Anak Melati Husada | 9 | 2023 | 10-09-2023 | 90% | 100% | 100% | 100% | 98.44% | 3.33% | 98.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98685 | RS Ibu dan Anak Puri | 9 | 2023 | 10-09-2023 | 87.27% | 91% | 91.67% | 83.33% | 97.06% | 3.03% | 84.55% | 0% | 94.49% | 95.83% | 100% | 100% | 0 |
| 98686 | RS Umum Wali Songo I | 9 | 2023 | - | 96.5% | 99% | 96.5% | 65% | 98% | 70% | 35% | 100% | 90% | 40% | 97% | 98.5% | 0 |
| 98687 | RS Ibu dan Anak Galeri Candra Malang | 9 | 2023 | 01-01-1970 | 85.37% | 86% | 84.85% | 100% | 50.4% | 8.62% | 74.27% | 100% | 90% | 0% | 95.74% | 100% | 0 |
| 98688 | RS Umum Panti Nirmala | 9 | 2023 | 10-10-2023 | 99.71% | 100% | 100% | 0% | 98.7% | 0% | 55.48% | 97.98% | 99.71% | 89.16% | 99.68% | 100% | 0 |
| 98689 | RS Umum Daerah Dr. Soedono Madiun | 9 | 2023 | 10-09-2023 | 83.09% | 100% | 100% | 25% | 73.86% | 9.18% | 85.1% | 90.7% | 90.19% | 85.71% | 90.47% | 100% | 0 |
| 98690 | RS Ibu dan Anak Permata Dalima | 9 | 2023 | 10-09-2023 | 96% | 71% | 93.75% | 0% | 85% | 0% | 90% | 100% | 91.67% | 80% | 100% | 100% | 0 |
| 98691 | RS Petrokimia Gresik | 9 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 99.03% | 0% | 87.09% | 100% | 99.92% | 82.56% | 100% | 100% | 0 |
| 98692 | RS Emma | 9 | 2023 | 10-10-2023 | 88.5% | 100% | 100% | 100% | 86.5% | 12.09% | 66.75% | 100% | 91.86% | 80% | 100% | 100% | 0 |
| 98693 | RS Umum Lavalette Malang | 9 | 2023 | 10-09-2023 | 98.34% | 100% | 99.96% | 100% | 76.05% | 0% | 77.21% | 100% | 96.02% | 85.71% | 100% | 100% | 0 |
| 98694 | RS Umum Keluarga Kita | 9 | 2023 | 10-04-2023 | 85.37% | 100% | 99.39% | 100% | 63.54% | 0.48% | 41.01% | 100% | 100% | 0% | 100% | 100% | 0 |
| 98695 | RS Ibu dan Anak Selaras | 9 | 2023 | 10-10-2023 | 80% | 80% | 88.35% | 100% | 86.25% | 0% | 58.94% | 97.9% | 100% | 97.94% | 100% | 87.24% | 0 |
| 98696 | RS Umum Wates Husada | 9 | 2023 | 10-07-2023 | 85.36% | 88% | 100% | 100% | 97.87% | 3.57% | 100% | 100% | 99.55% | 85.71% | 100% | 100% | 0 |
| 98697 | RS Umum Panti Waluya Sawahan Malang | 9 | 2023 | 10-04-2023 | 93.28% | 99% | 99.68% | 0% | 90.55% | 0.74% | 90.22% | 96.43% | 90.43% | 66.67% | 98.89% | 100% | 0 |
| 98698 | RS Islam Hasanah Muhammadiyah | 9 | 2023 | 10-09-2023 | 99.36% | 100% | 100% | 100% | 87.39% | 0% | 68.57% | 100% | 98.38% | 100% | 100% | 100% | 0 |
| 98699 | RS Umum Persada Hospital | 9 | 2023 | 10-10-2023 | 91.75% | 93% | 96% | 100% | 76.12% | 1.47% | 70.54% | 100% | 99.3% | 53.71% | 100% | 100% | 0 |
| 98700 | RS Gatoel | 9 | 2023 | 10-07-2023 | 92.22% | 100% | 100% | 0% | 96.35% | 0.44% | 91.41% | 100% | 96.78% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.