Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 98751 | RS Umum Tk III Slamet Riyadi Surakarta | 2 | 2023 | 93.71% | 95% | 100% | 100% | 93.04% | 2.68% | 90.31% | 100% | 87.9% | 77.78% | 98.46% | 86.67% | 0 |
| 98752 | RS Umum Charlie Hospital | 2 | 2023 | 93.91% | 95% | 99.12% | 44.44% | 63.21% | 28.45% | 66.97% | 100% | 100% | 100% | 97.96% | 100% | 0 |
| 98753 | RS Umum Kusuma Ungaran | 2 | 2023 | 97.22% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 69.93% | 100% | 100% | 100% | 0 |
| 98754 | RS Umum Islam Klaten | 2 | 2023 | 98.48% | 100% | 100% | 90.48% | 92.48% | 0.43% | 68.35% | 100% | 88.48% | 100% | 100% | 100% | 0 |
| 98755 | RS Umum Baitul Hikmah | 2 | 2023 | 85% | 97% | 97.02% | 83.33% | 85.09% | 0% | 77.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98756 | RS Umum Cakra Husada | 2 | 2023 | 96% | 99% | 100% | 0% | 84.28% | 1.45% | 89.44% | 99.17% | 99.94% | 98% | 100% | 98.71% | 0 |
| 98757 | RS Umum Rizky Amalia | 2 | 2023 | 84.88% | 100% | 100% | 0% | 87.67% | 0% | 71.5% | 100% | 89.52% | 100% | 100% | 100% | 0 |
| 98758 | RS Umum Dr. Oen | 2 | 2023 | 86.7% | 100% | 100% | 100% | 83.98% | 5.83% | 66.83% | 100% | 74.28% | 95.97% | 99.95% | 100% | 0 |
| 98759 | RS Umum Sarila Husada | 2 | 2023 | 85.75% | 88% | 100% | 100% | 92.19% | 14.06% | 59.44% | 99.12% | 100% | 80% | 99.13% | 100% | 0 |
| 98760 | RS Ibu dan Anak Plamongan Indah | 2 | 2023 | 87.5% | 96% | 100% | 0% | 96% | 0% | 100% | 0% | 99.7% | 100% | 100% | 0% | 0 |
| 98761 | RS Umum Triharsi | 2 | 2023 | 97.5% | 100% | 100% | 100% | 100% | 1.72% | 57.09% | 100% | 97.81% | 100% | 100% | 100% | 0 |
| 98762 | RS Umum Daerah Toto Kabila | 2 | 2023 | 95.5% | 100% | 95.38% | 100% | 99.4% | 0.48% | 92.24% | 79.31% | 97.14% | 85.71% | 100% | 100% | 0 |
| 98763 | RS Tk. IV 16.07.01 TNI AD Ternate | 2 | 2023 | 100% | 99% | 100% | 0% | 93.84% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98764 | RS Hermina Kendari | 2 | 2023 | 88.43% | 95% | 99.79% | 63.64% | 35.48% | 0% | 98.8% | 100% | 100% | 80% | 100% | 100% | 0 |
| 98765 | RS Umum Daerah dr. Zainal Umar Sidiki | 2 | 2023 | 0% | 0% | 99.75% | 33.33% | 100% | 0% | 93.91% | 100% | 98.89% | 0% | 100% | 0% | 0 |
| 98766 | RS Umum Dharma Ibu Ternate | 2 | 2023 | 94.64% | 100% | 100% | 0% | 78.74% | 7.23% | 44.05% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 98767 | RS Bahteramas Provinsi Sultra | 2 | 2023 | 86.02% | 87% | 95.76% | 100% | 58.33% | 3.02% | 91.26% | 100% | 98.87% | 87.5% | 92.8% | 100% | 0 |
| 98768 | RS Umum Bioklinik | 2 | 2023 | 80% | 86% | 79.17% | % | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98769 | RS Al Fatah | 2 | 2023 | 100% | 100% | 100% | 100% | 95% | 2.7% | 83.33% | 100% | 100% | 80% | 100% | 83.33% | 0 |
| 98770 | RS Umum Daerah Provinsi Sulawesi Barat | 2 | 2023 | 91% | 92% | 90.46% | 100% | 75.13% | 3.61% | 90.46% | 100% | 100% | 80% | 89.94% | 100% | 0 |
| 98771 | RS Ibu dan Anak Permata Hati | 2 | 2023 | 99.56% | 67% | 100% | 100% | 93.33% | 0% | 75% | 100% | 99.76% | 96% | 100% | 100% | 0 |
| 98772 | RS Hati Mulia | 2 | 2023 | 91.27% | 100% | 100% | 0% | 72.28% | 0% | 46.23% | 100% | 100% | 88.24% | 95% | 100% | 0 |
| 98773 | RS Ibu dan Anak Siti Khadidjah | 2 | 2023 | 89.06% | 88% | 100% | 100% | 91.63% | 100% | 94.49% | 100% | 97.56% | 100% | 100% | 100% | 0 |
| 98774 | RS Bhayangkara Tkt. IV Polda Sulbar | 2 | 2023 | 93.5% | 100% | 100% | 100% | 86% | 3.12% | 83.77% | 100% | 79.23% | 83.33% | 100% | 100% | 0 |
| 98775 | RS Bunda | 2 | 2023 | 80% | 96% | 96.3% | 100% | 95.59% | 0% | 95.24% | 100% | 80.91% | 92% | 0% | 0% | 0 |
| 98776 | RS Bhayangkara Tk. IV Ternate | 2 | 2023 | 87.5% | 93% | 100% | 0% | 97.01% | 0% | 100% | 0% | 94.92% | 100% | 100% | 100% | 0 |
| 98777 | RS Multazam | 2 | 2023 | 93.41% | 82% | 100% | 100% | 89.47% | 0% | 95.39% | 100% | 99.24% | 77.27% | 100% | 100% | 0 |
| 98778 | RS Umum Daerah Perpetua J. Safanpo | 2 | 2023 | 68.21% | 83% | 99.03% | 66.67% | 100% | 0% | 100% | 100% | 63.31% | 0% | 100% | 100% | 0 |
| 98779 | RS Umum Tiara Sentosa | 2 | 2023 | 98.12% | 98% | 100% | 100% | 92.31% | 1.49% | 99.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98780 | RS Umum Aliyah II | 2 | 2023 | 100% | 100% | 100% | 81.82% | 77.69% | 22.47% | 100% | 100% | 100% | 100% | 100% | 77.54% | 0 |
| 98781 | RS Umum Daerah Kabupaten Mamuju Tengah | 2 | 2023 | 71.11% | 84% | 94.12% | 100% | 29.17% | 0% | 93.28% | 100% | 91.67% | 100% | 92.5% | 100% | 0 |
| 98782 | RS Umum Daerah Tobelo | 2 | 2023 | 0% | 0% | 97.3% | 0% | 60.16% | 0% | 96.65% | 100% | 80.99% | 0% | 0% | 80% | 0 |
| 98783 | RS Universitas Hasanuddin | 2 | 2023 | 74.05% | 97% | 100% | 56.25% | 63.8% | 13.47% | 44.59% | 100% | 96.7% | 0% | 100% | 100% | 0 |
| 98784 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 2 | 2023 | 79.52% | 100% | 100% | 100% | 70% | 0.42% | 100% | 100% | 75.4% | 0% | 100% | 100% | 0 |
| 98785 | RS Umum Wamena | 2 | 2023 | 81% | 80% | 81.6% | 77.78% | 66.67% | 8% | 100% | 100% | 95% | 0% | 85% | 80% | 0 |
| 98786 | RS Ibnu Sina Makassar | 2 | 2023 | 84.7% | 93% | 100% | 0% | 15.4% | 0% | 59.21% | 100% | 99.43% | 0% | 100% | 100% | 0 |
| 98787 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 2 | 2023 | 80% | 80% | 100% | 100% | 100% | 0% | 37.68% | 100% | 81.64% | 100% | 0% | 0% | 0 |
| 98788 | RS Umum Mitra Manakarra | 2 | 2023 | 86% | 94% | 95.1% | 92.71% | 98.95% | 8.1% | 93.22% | 90% | 94% | 63.08% | 100% | 84.62% | 0 |
| 98789 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 2 | 2023 | 88.06% | 93% | 100% | 0% | 91.31% | 2.04% | 89.13% | 100% | 96.66% | 100% | 100% | 100% | 0 |
| 98790 | RS Umum Daerah Boliyohuto | 2 | 2023 | 99.67% | 98% | 0% | 0% | 64.63% | 0% | 43.14% | 100% | 96.61% | 73.33% | 100% | 0% | 0 |
| 98791 | RS Umum Pusat Dr. Johannes Leimena Ambon | 2 | 2023 | 99% | 100% | 100% | 100% | 82.47% | 4.62% | 83.39% | 100% | 91.53% | 100% | 0% | 100% | 0 |
| 98792 | RS Umum Daerah Tani dan Nelayan | 2 | 2023 | 86.41% | 90% | 97.55% | 100% | 79.66% | 0% | 88.78% | 100% | 97.33% | 80% | 77.78% | 100% | 0 |
| 98793 | RS Umum Daerah Daya Kota Makassar | 2 | 2023 | 82.94% | 82% | 97.66% | 100% | 69.51% | 0% | 71.13% | 100% | 99.96% | 66.67% | 61.9% | 100% | 0 |
| 98794 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 2 | 2023 | 100% | 93% | 83.33% | 100% | 98.25% | 0% | 100% | 89.19% | 100% | 0% | 100% | 76.92% | 0 |
| 98795 | RS Islam | 2 | 2023 | 87.36% | 100% | 98.4% | 0% | 64.38% | 27.5% | 83.42% | 100% | 93.67% | 92.31% | 100% | 100% | 0 |
| 98796 | RS Umum Daerah Sanana | 2 | 2023 | 65% | 88% | 98.47% | 0% | 75% | 10% | 98.15% | 100% | 99.77% | 0% | 92.31% | 0% | 0 |
| 98797 | RS Khusus Daerah Ibu dan Anak Pertiwi | 2 | 2023 | 88.84% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 94.94% | 100% | 83.33% | 0 |
| 98798 | RS Siloam Makassar | 2 | 2023 | 99.74% | 100% | 100% | 100% | 44.59% | 12.19% | 100% | 100% | 98.09% | 100% | 100% | 100% | 0 |
| 98799 | RS Grestelina | 2 | 2023 | 99.61% | 100% | 81.8% | 0% | 83.23% | 3.12% | 54.29% | 100% | 0% | 0% | 100% | 0% | 0 |
| 98800 | RS Umum Daerah Haji Makassar | 2 | 2023 | 80.5% | 92% | 100% | 91.67% | 89.54% | 1.94% | 90.92% | 100% | 99.75% | 92% | 100% | 87.5% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.