Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 98751 | RS Ibu Dan Anak Hikmah Sawi | 9 | 2023 | - | 92% | 92% | 100% | 100% | 89.52% | 0% | 95.65% | 100% | 95.24% | 78.57% | 100% | 100% | 0 |
| 98752 | RS Islam Darus Syifa | 9 | 2023 | 10-09-2023 | 87.5% | 99% | 100% | 0% | 100% | 0.47% | 55.52% | 100% | 100% | 91.11% | 100% | 100% | 0 |
| 98753 | RS Gigi dan Mulut Nala Husada | 9 | 2023 | 10-10-2023 | 92.8% | 92% | 98.55% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 98754 | RS Islam Garam Kalianget | 9 | 2023 | 01-01-1970 | 85.05% | 100% | 100% | 83.33% | 87.79% | 0% | 88.36% | 100% | 98.44% | 0% | 100% | 100% | 0 |
| 98755 | RS Ibu dan Anak Lombok Dua Dua | 9 | 2023 | 10-09-2023 | 84.54% | 99% | 100% | 100% | 89.56% | 0% | 89.47% | 100% | 100% | 94.74% | 100% | 100% | 0 |
| 98756 | RS Khusus Bedah Al Ishaqiy | 9 | 2023 | 01-01-1970 | 89% | 94% | 100% | 0% | 100% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98757 | RS Baptis Batu | 9 | 2023 | 10-09-2023 | 95.83% | 100% | 100% | 0% | 62.12% | 0% | 73.02% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 98758 | RS Umum Islam Cahaya Giri Gresik | 9 | 2023 | 10-10-2023 | 99.31% | 100% | 100% | 0% | 76.81% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98759 | RS Umum Tk. III Brawijaya | 9 | 2023 | 10-09-2023 | 95.5% | 95% | 100% | 0% | 86.4% | 0% | 90.4% | 100% | 93.6% | 88% | 100% | 100% | 0 |
| 98760 | RS Umum Daerah Berkah Pandeglang | 9 | 2023 | 10-09-2023 | 93% | 100% | 100% | 88.75% | 93.88% | 4.44% | 84.19% | 100% | 98.09% | 85.11% | 100% | 100% | 0 |
| 98761 | RS Islam Surabaya | 9 | 2023 | 10-10-2023 | 99% | 98% | 100% | 0% | 97.66% | 0% | 65.65% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 98762 | RS Umum Ratih | 9 | 2023 | 10-06-2023 | 89% | 90% | 93.75% | 100% | 84% | 0% | 72% | 100% | 96% | 80% | 90% | 83.33% | 0 |
| 98763 | RS Umum Aulia Pandeglang | 9 | 2023 | 10-07-2024 | 100% | 100% | 100% | 97.56% | 97.85% | 10.53% | 100% | 95.65% | 100% | 91.4% | 100% | 80% | 0 |
| 98764 | RS Surya Medika | 9 | 2023 | 10-10-2023 | 81.03% | 94% | 100% | 83.33% | 83.2% | 3.85% | 69.29% | 100% | 98% | 80% | 84% | 100% | 0 |
| 98765 | RS Ibu dan Anak Melinda | 9 | 2023 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98766 | RS TNI AL Dr. Oepomo | 9 | 2023 | 10-06-2023 | 89.13% | 99% | 100% | 0% | 93.69% | 0% | 84.51% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98767 | RS Alinda Husada | 9 | 2023 | 10-06-2023 | 90.2% | 100% | 82.22% | 100% | 79.17% | 9.23% | 95% | 96.97% | 96.15% | 70.31% | 100% | 81.82% | 0 |
| 98768 | RS Primasatya Husada Citra (PHC) Surabaya | 9 | 2023 | 10-09-2023 | 86.04% | 100% | 100% | 100% | 93.62% | 0.65% | 64.43% | 100% | 99.98% | 93.33% | 100% | 100% | 0 |
| 98769 | RS Umum Siloam Hospitals Surabaya | 9 | 2023 | 10-09-2023 | 97.32% | 100% | 100% | % | 79.98% | 0% | 73.77% | 100% | 95.19% | 100% | 100% | 100% | 0 |
| 98770 | RS Umum Daerah Kilisuci | 9 | 2023 | 10-09-2023 | 91.45% | 100% | 100% | 100% | 100% | 0% | 98.86% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 98771 | RS Petrokimia Gresik Driyorejo | 9 | 2023 | 10-08-2023 | 98.32% | 99% | 100% | 100% | 91.63% | 0% | 83.04% | 100% | 0% | 100% | 100% | 100% | 0 |
| 98772 | RS Adi Husada Undaan | 9 | 2023 | 10-10-2023 | 96.67% | 98% | 96.05% | 100% | 0% | 0% | 75.58% | 91.14% | 98.67% | 100% | 94.78% | 0% | 0 |
| 98773 | RS Umum Daerah Dr. Adjidarmo | 9 | 2023 | 10-09-2023 | 82.11% | 99% | 99.92% | 76.92% | 30.72% | 1.37% | 98.26% | 90.88% | 90.66% | 86.51% | 100% | 100% | 0 |
| 98774 | RS Umum Daerah Mardi Waluyo | 9 | 2023 | 10-06-2023 | 87.41% | 99% | 98.9% | 100% | 71.81% | 0% | 95.49% | 99.43% | 95% | 95.35% | 99.29% | 100% | 0 |
| 98775 | RS Darmo | 9 | 2023 | 10-10-2023 | 79.45% | 93% | 99.51% | % | 89.83% | 2.86% | 47.04% | 73.08% | 96.09% | 44.44% | 100% | 0% | 0 |
| 98776 | RS Kartini | 9 | 2023 | 10-10-2023 | 87.5% | 83% | 86.5% | 98.85% | 85.99% | 1.14% | 83.97% | 100% | 100% | 77.33% | 100% | 100% | 0 |
| 98777 | RS Katolik St. Vincentius a Paulo | 9 | 2023 | 10-09-2023 | 87.81% | 100% | 100% | 0% | 89.11% | 11.82% | 87.47% | 100% | 96.11% | 83.33% | 100% | 85.71% | 0 |
| 98778 | RS PKU Muhammadiyah Sekapuk | 9 | 2023 | 10-06-2023 | 96.57% | 98% | 99.83% | 100% | 97.92% | 1.28% | 100% | 88.19% | 90.03% | 90% | 99.76% | 100% | 0 |
| 98779 | RS William Booth Surabaya | 9 | 2023 | 10-03-2023 | 91.4% | 99% | 100% | 0% | 82.9% | 0% | 85.91% | 100% | 100% | 50% | 91.67% | 100% | 0 |
| 98780 | RS Katolik Budi Rahayu | 9 | 2023 | 10-09-2023 | 88% | 100% | 100% | 33.33% | 90.2% | 0% | 58.78% | 100% | 98.39% | 83.33% | 100% | 100% | 0 |
| 98781 | RS Misi Lebak | 9 | 2023 | 10-09-2023 | 90% | 100% | 98.14% | 100% | 79.99% | 0% | 41.1% | 98.32% | 100% | 66.94% | 99.54% | 100% | 0 |
| 98782 | RS SHL | 9 | 2023 | 10-10-2023 | 90% | 94% | 92.5% | 100% | 80.35% | 16.67% | 87.18% | 100% | 70.49% | 72.73% | 84% | 85.71% | 0 |
| 98783 | RS Eka Husada | 9 | 2023 | 10-06-2023 | 88.55% | 100% | 100% | 3.03% | 78.8% | 0.75% | 34.41% | 52.31% | 84.99% | 87.5% | 100% | 100% | 0 |
| 98784 | RS Baptis Kediri | 9 | 2023 | 10-09-2023 | 93.9% | 100% | 100% | 0% | 45.4% | 0% | 86.46% | 99.26% | 99.97% | 86.36% | 100% | 100% | 0 |
| 98785 | RS Ibu dan Anak Graha Medika | 9 | 2023 | 10-10-2023 | 97.5% | 100% | 100% | 90.48% | 79.71% | 2.2% | 88.24% | 100% | 85% | 98.84% | 100% | 100% | 0 |
| 98786 | RS Umum Daerah Husada Prima | 9 | 2023 | 10-09-2023 | 95.5% | 100% | 100% | 100% | 90.18% | 0.86% | 98.16% | 100% | 86.73% | 95.49% | 100% | 100% | 0 |
| 98787 | RS PKU Muhammadiyah Surabaya | 9 | 2023 | 10-10-2023 | 83.96% | 92% | 86% | 75.76% | 75% | 10% | 43.33% | 100% | 60% | 20% | 0% | 90% | 0 |
| 98788 | RS Umum Daha Husada | 9 | 2023 | 10-10-2023 | 93.88% | 97% | 98.88% | 0% | 28.38% | 0% | 90.24% | 100% | 75.97% | 100% | 93.07% | 100% | 0 |
| 98789 | RS Muji Rahayu | 9 | 2023 | 10-05-2023 | 95.6% | 100% | 100% | 100% | 100% | 0% | 49.88% | 100% | 96.62% | 77.11% | 100% | 0% | 0 |
| 98790 | RS Ibu dan Anak Pusura Tegalsari | 9 | 2023 | 10-04-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0 |
| 98791 | RS Ibu dan Anak Khodijah | 9 | 2023 | 10-08-2023 | 96.68% | 100% | 100% | 100% | 100% | 3.39% | 94.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98792 | RS Bunda | 9 | 2023 | 10-07-2023 | 94.74% | 100% | 100% | 100% | 100% | 0% | 82.75% | 100% | 99.73% | 87.01% | 100% | 100% | 0 |
| 98793 | RS Ibu dan Anak Nirmala Kediri | 9 | 2023 | 11-10-2023 | 91.45% | 100% | 99.44% | 100% | 91.45% | 0% | 100% | 100% | 99.86% | 90% | 100% | 0% | 0 |
| 98794 | RS Ibu dan Anak Ferina | 9 | 2023 | 10-10-2023 | 73.11% | 100% | 100% | 100% | 81.4% | 11.11% | 91.43% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98795 | RS Umum Lirboyo | 9 | 2023 | 10-09-2023 | 82.5% | 100% | 82.35% | 100% | 79.37% | 0% | 76.56% | 100% | 100% | 75% | 95.65% | 100% | 0 |
| 98796 | RS Umum Daerah Bhakti Dharma Husada | 9 | 2023 | 10-09-2023 | 85.89% | 95% | 100% | % | 97.56% | 0% | 94.15% | 100% | 99.76% | 92.7% | 100% | 100% | 0 |
| 98797 | Mayapada Hospital Surabaya | 9 | 2023 | 10-09-2023 | 86.15% | 100% | 99.74% | 0% | 93.62% | 6.67% | 62.96% | 100% | 92.7% | 93.75% | 100% | 100% | 0 |
| 98798 | RS Mata Undaan | 9 | 2023 | 10-07-2023 | 88.92% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 92.22% | 100% | 100% | 0 |
| 98799 | RS Muhammadiyah Ahmad Dahlan | 9 | 2023 | 10-09-2023 | 91.05% | 98% | 100% | 100% | 80.16% | 0.3% | 81.67% | 91.61% | 100% | 100% | 100% | 100% | 0 |
| 98800 | RS Umar Masud | 9 | 2023 | 01-01-1970 | 86% | 100% | 100% | 100% | 92.08% | 0% | 86.49% | 100% | 88.78% | 81.65% | 100% | 83.33% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.