Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 99901 | RS Metta Medika II | 2 | 2023 | 96.86% | 100% | 100% | 90% | 96% | 3.33% | 81.25% | 100% | 98% | 100% | 100% | 92.31% | 0 |
| 99902 | RS Tk. IV Lhokseumawe Aceh Utara | 2 | 2023 | 93.5% | 100% | 95% | 100% | 94.97% | 0% | 95.26% | 100% | 95.62% | 94.85% | 100% | 100% | 0 |
| 99903 | RS Umum Daerah Dr. FL Tobing Sibolga | 2 | 2023 | 93% | 92% | 99.42% | 100% | 91.16% | 2.53% | 100% | 97.48% | 100% | 87.5% | 94.16% | 100% | 0 |
| 99904 | RS Umum Metta Medika | 2 | 2023 | 100% | 100% | 100% | 80% | 96.3% | 1.85% | 90.82% | 100% | 100% | 93.9% | 100% | 95.65% | 0 |
| 99905 | RS Umum Daerah Kota Subulussalam | 2 | 2023 | 94.92% | 100% | 100% | 97.66% | 70.73% | 0% | 100% | 100% | 100% | 86.72% | 100% | 83.33% | 0 |
| 99906 | RS Umum Daerah Drs. H. Amri Tambunan | 2 | 2023 | 86.27% | 100% | 100% | 0% | 93.64% | 7.95% | 73.98% | 100% | 100% | 19.35% | 100% | 100% | 0 |
| 99907 | RS Metta Medika | 2 | 2023 | 100% | 100% | 100% | 87.5% | 99.82% | 4% | 81.2% | 100% | 100% | 94.87% | 100% | 80% | 0 |
| 99908 | RS Umum Bina Kasih | 2 | 2023 | 62.01% | 72% | 94.29% | 100% | 81.9% | 18.35% | 63.98% | 99.27% | 87.41% | 0% | 0% | 0% | 0 |
| 99909 | RS Umum Daerah Dr. Zainoel Abidin | 2 | 2023 | 84.6% | 92% | 88.86% | 61.43% | 89.81% | 2.1% | 90.09% | 83.22% | 91% | 94.74% | 93.77% | 100% | 0 |
| 99910 | RS Umum Melati | 2 | 2023 | 83.86% | 90% | 98.18% | 100% | 81.61% | 0% | 81.31% | 100% | 89.04% | 80% | 100% | 100% | 0 |
| 99911 | RS Umum Karya Bakti Ujung Bandar | 2 | 2023 | 100% | 92% | 84% | 100% | 76.98% | 100% | 75.38% | 100% | 91.34% | 81.43% | 83.71% | 80% | 0 |
| 99912 | RS Umum Daerah Meuraxa | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99913 | RS Umum Daerah Tanjung Pura | 2 | 2023 | 85% | 86% | 100% | 8.7% | 100% | 4.55% | 96% | 88.89% | 96% | 0% | 100% | 0% | 0 |
| 99914 | RS Pendidikan Universitas Syiah Kuala | 2 | 2023 | 81.67% | 85% | 100% | 0% | 40.9% | 0% | 71% | 100% | 99.67% | 100% | 100% | 100% | 0 |
| 99915 | RS Umum Daerah Tarutung | 2 | 2023 | 91% | 100% | 100% | 60% | 65.29% | 28.17% | 100% | 100% | 96.39% | 100% | 100% | 100% | 0 |
| 99916 | RS Umum Bunda Mulia | 2 | 2023 | 85% | 100% | 100% | 50% | 83.33% | 3.33% | 100% | 100% | 100% | 80% | 100% | 0% | 0 |
| 99917 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 2 | 2023 | 81.62% | 83% | 99.06% | 73.33% | 87.13% | 3.57% | 91.26% | 100% | 95.32% | 0% | 0% | 100% | 0 |
| 99918 | RS Umum Daerah dr. Zubir Mahmud | 2 | 2023 | 88.11% | 91% | 88.4% | 100% | 88.12% | 1.49% | 97.67% | 100% | 100% | 0% | 95.79% | 0% | 0 |
| 99919 | RS Ibu dan Anak Propinsi NAD | 2 | 2023 | 97.81% | 98% | 100% | 100% | 100% | 100% | 99.64% | 100% | 87.53% | 100% | 100% | 0% | 0 |
| 99920 | RS Umum Stella Maris | 2 | 2023 | 79.5% | 80% | 77.14% | 0% | 82.4% | 0% | 0% | 86.67% | 100% | 52% | 82.86% | 80% | 0 |
| 99921 | RS Umum Pertamina Pangkalan Brandan | 2 | 2023 | 100% | 100% | 100% | 100% | 38.87% | 0% | 62.65% | 100% | 96.19% | 52.24% | 100% | 0% | 0 |
| 99922 | RS Umum Mahkota Bidadari | 2 | 2023 | 96.13% | 100% | 89.02% | 88.89% | 89% | 0% | 92.06% | 100% | 98.01% | 94.59% | 96.24% | 100% | 0 |
| 99923 | RS Umum Daerah Aceh Singkil | 2 | 2023 | 72.2% | 32% | 87.22% | 100% | 88.77% | 0% | 100% | 0% | 80.77% | 0% | 100% | 0% | 0 |
| 99924 | RS Umum Setio Husodo | 2 | 2023 | 90% | 100% | 100% | 100% | 96.26% | 2.78% | 80% | 100% | 95% | 83.33% | 100% | 100% | 0 |
| 99925 | RS Umum Putri Bidadari | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99926 | RS Umum Artha Medica | 2 | 2023 | 84.15% | 84% | 100% | 89.04% | 89.31% | 0% | 85.67% | 100% | 100% | 89.66% | 100% | 100% | 0 |
| 99927 | RS Umum Sint Lucia | 2 | 2023 | 82.5% | 100% | 100% | 100% | 70% | 0% | 60% | 100% | 100% | 71.43% | 100% | 66.67% | 0 |
| 99928 | RS Umum Bidadari | 2 | 2023 | 91.94% | 100% | 100% | 85.71% | 95.14% | 2.97% | 95.05% | 100% | 94.25% | 91.43% | 98.25% | 100% | 0 |
| 99929 | RS Umum Cut Meutia Kab. Aceh Utara | 2 | 2023 | 83% | 91% | 100% | 100% | 64.03% | 1.62% | 96.27% | 100% | 100% | 86.27% | 95.09% | 100% | 0 |
| 99930 | RS Umum Nuraini | 2 | 2023 | 95.69% | 100% | 100% | 80% | 86.49% | 0% | 91.42% | 93.62% | 90.43% | 83.33% | 100% | 100% | 0 |
| 99931 | RS Tk. II Iskandar Muda Banda Aceh | 2 | 2023 | 75% | 75% | 97.78% | 73.08% | 94.26% | 6.09% | 79.18% | 100% | 95.2% | 100% | 51.66% | 20% | 0 |
| 99932 | RS Ibu dan Anak Stella Maris | 2 | 2023 | 89.32% | 77% | 100% | 100% | 100% | 0.47% | 98.5% | 100% | 100% | 96.09% | 100% | 0% | 0 |
| 99933 | RS Umum Permata Madina Sibuhuan | 2 | 2023 | 87.5% | 88% | 100% | 0% | 70% | 7.41% | 70% | 100% | 100% | 72.5% | 72.73% | 88.89% | 0 |
| 99934 | RS Umum Harapan Bunda Banda Aceh | 2 | 2023 | 95.25% | 87% | 97.17% | 100% | 71.84% | 2.04% | 70% | 97.22% | 93.16% | 70% | 100% | 100% | 0 |
| 99935 | RS Umum Citra Medika | 2 | 2023 | 65% | 47% | 100% | 51.61% | 80% | 8% | 20% | 100% | 80% | 100% | 20% | 100% | 0 |
| 99936 | RS Sri Pamela Torgamba | 2 | 2023 | 83.39% | 99% | 100% | % | 82.03% | 4.55% | 80.91% | 92.65% | 84.69% | 75% | 100% | 83.33% | 0 |
| 99937 | RS Jiwa Aceh | 2 | 2023 | 99.11% | 99% | 100% | % | 92.31% | % | 100% | 0% | 100% | 67.19% | 0% | 0% | 0 |
| 99938 | RS Umum Daerah Langsa | 2 | 2023 | 54.67% | 72% | 65.41% | 50% | 58.95% | 0.83% | 90.12% | 100% | 99.73% | 100% | 98.63% | 100% | 0 |
| 99939 | RS Umum Daerah Dr. Hadrianus Sinaga | 2 | 2023 | 88.51% | 88% | 100% | % | 47.33% | % | 100% | 100% | 93.03% | 97.06% | 100% | 80% | 0 |
| 99940 | RS Grandmed | 2 | 2023 | 96.5% | 97% | 96.24% | 91.3% | 91.59% | 3.72% | 83.7% | 96.31% | 100% | 84.04% | 95.73% | 88.89% | 0 |
| 99941 | RS Umum Mitra Medika | 2 | 2023 | 94.96% | 100% | 100% | 100% | 97.02% | 3.06% | 90.86% | 100% | 97.95% | 95.92% | 100% | 100% | 0 |
| 99942 | RS Umum Daerah Sultan Sulaiman Syariful Alamsyah | 2 | 2023 | 80.74% | 77% | 100% | 0% | 67.25% | 8.86% | 46.53% | 97.44% | 95.19% | 0% | 100% | 100% | 0 |
| 99943 | RS Umum Daerah Dr. H. Yulidin Away | 2 | 2023 | 50% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99944 | RS Arun Lhokseumawe | 2 | 2023 | 80% | 83% | 100% | 84.78% | 31.94% | 8.13% | 51.32% | 100% | 88.23% | 0% | 91.34% | 100% | 0 |
| 99945 | RS Umum Pusat H. Adam Malik | 2 | 2023 | 89.88% | 98% | 100% | 100% | 74.53% | 4.94% | 99.49% | 91.53% | 99.24% | 72% | 99.72% | 100% | 0 |
| 99946 | RS Umum Daerah TGK Chik Ditiro Sigli | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99947 | RS Columbia Asia Medan | 2 | 2023 | 99.67% | 100% | 100% | 100% | 75.56% | 0% | 63.05% | 100% | 0% | 83.33% | 99.48% | 100% | 0 |
| 99948 | RS Umum Murni Teguh Methodist Susanna Wesley | 2 | 2023 | 87.34% | 96% | 100% | 100% | 97.85% | 0% | 74.14% | 100% | 100% | 75% | 100% | 83.33% | 0 |
| 99949 | RS Umum Wulan Windy | 2 | 2023 | 90.69% | 100% | 100% | 100% | 88.68% | 8.75% | 87.87% | 100% | 96% | 100% | 100% | 100% | 0 |
| 99950 | RS Umum Jeumpa Hospital | 2 | 2023 | 88.5% | 100% | 100% | 100% | 100% | 1.62% | 95.92% | 100% | 95.27% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.