Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99901 | RS Misi Lebak | 1 | 2022 | - | 100% | 98% | 99.99% | 5.71% | 99.98% | 0% | 58.56% | 100% | 100% | 74.68% | 100% | 100% | 100 |
| 99902 | RS Umum Islam Cahaya Giri Gresik | 1 | 2022 | - | 88.03% | 100% | 100% | 0% | 85.01% | 0% | 83.33% | 100% | 91.18% | 83.33% | 100% | 80% | 81 |
| 99903 | RS Umum Adi Husada Kapasari | 1 | 2022 | - | 92.31% | 94% | 100% | 0% | 100% | 0% | 90.9% | 100% | 99.88% | 81.67% | 99.3% | 100% | 85.08 |
| 99904 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 1 | 2022 | - | 100% | 100% | 100% | 83.33% | 95.9% | 1.01% | 87.88% | 82.5% | 62.11% | 84.38% | 88.02% | 100% | 76.19 |
| 99905 | RS Umum Rachmi Dewi | 1 | 2022 | - | 81.79% | 90% | 100% | 100% | 81.83% | 0% | 94.34% | 100% | 98.12% | 89.29% | 0% | 100% | 0 |
| 99906 | RS Islam Darus Syifa | 1 | 2022 | - | 90% | 98% | 100% | 0% | 85.71% | 0.74% | 39.79% | 100% | 96.44% | 63.59% | 100% | 100% | 95.97 |
| 99907 | RS Umum Panti Nirmala | 1 | 2022 | - | 99.74% | 100% | 99.74% | 100% | 97.07% | 0% | 55.97% | 100% | 99.74% | 100% | 100% | 100% | 84.04 |
| 99908 | RS Umum Randegansari Husada | 1 | 2022 | - | 50% | 56% | 44.44% | 40% | 58.33% | 0% | 50% | 60% | 55.56% | 0% | 55.56% | 66.67% | 65 |
| 99909 | RS Islam Surabaya | 1 | 2022 | - | 98% | 99% | 100% | 100% | 81.25% | 0% | 51.46% | 100% | 79.87% | 86.25% | 100% | 100% | 94.5 |
| 99910 | RS Mata Undaan | 1 | 2022 | - | 89.88% | 99% | 100% | 0% | 36.49% | 0% | 100% | 100% | 100% | 95.56% | 100% | 100% | |
| 99911 | RS Ibu dan Anak Putri Surabaya | 1 | 2022 | - | 99.85% | 97% | 99.65% | 100% | 100% | 1.98% | 81.14% | 100% | 95.19% | 100% | 100% | 100% | 92 |
| 99912 | RS Umum Mohammad Noer Pamekasan | 1 | 2022 | - | 100% | 100% | 100% | 100% | 88.67% | 0% | 87.5% | 100% | 100% | 76.92% | 100% | 100% | 100 |
| 99913 | RS Ibu dan Anak Khodijah | 1 | 2022 | - | 86% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.69% | 100% | 100% | 100% | 100 |
| 99914 | RS Tk. II Dr. Soepraoen | 1 | 2022 | - | 99% | 100% | 96% | 96% | 88% | 75% | 96% | 100% | 97% | 96% | 100% | 100% | 0 |
| 99915 | RS Ibu dan Anak Kendangsari Surabaya | 1 | 2022 | - | 75.18% | 100% | 100% | 100% | 95.13% | 7.94% | 95.97% | 100% | 100% | 76.47% | 100% | 100% | 0 |
| 99916 | RS Eka Husada | 1 | 2022 | - | 98.65% | 97% | 100% | 0% | 72.98% | 0% | 62.3% | 100% | 85.78% | 0% | 100% | 88.2% | 0 |
| 99917 | RS Umum Tk. III Brawijaya | 1 | 2022 | - | 98% | 100% | 100% | 100% | 83.33% | 0% | 79.17% | 100% | 100% | 85.83% | 100% | 100% | 81 |
| 99918 | RS Onkologi | 1 | 2022 | - | 90.82% | 100% | 100% | 0% | 53.3% | 0% | 100% | 100% | 99% | 100% | 100% | 100% | 0 |
| 99919 | RS Umum Daerah Syarifah Ambami Rato Ebu | 1 | 2022 | - | 82.91% | 99% | 95.87% | 100% | 85.37% | 0.44% | 82.92% | 97.67% | 86.66% | 80.51% | 95.87% | 100% | 98 |
| 99920 | RS Umum Daerah Dr. Saiful Anwar | 1 | 2022 | - | 94.32% | 97% | 100% | 95.24% | 96.09% | 10.06% | 68.78% | 98.15% | 98.95% | 0% | 99.95% | 100% | 82 |
| 99921 | RS Ibu dan Anak Cempaka Putih Permata | 1 | 2022 | - | 97.5% | 94% | 0% | 100% | 90.62% | 0% | 100% | 100% | 99.82% | 0% | 0% | 100% | 71.5 |
| 99922 | RS Umum Lukas | 1 | 2022 | - | 85% | 96% | 71% | 16% | 85% | 45% | 63% | 70% | 100% | 50% | 75% | 100% | 85 |
| 99923 | RS Islam Aminah | 1 | 2022 | - | 86% | 84% | 100% | 100% | 100% | 0% | 80% | 100% | 81.62% | 80% | 100% | 100% | 98 |
| 99924 | RS Umum Aminah Blitar | 1 | 2022 | - | 99.73% | 97% | 99.87% | 100% | 89.65% | 0.54% | 50.71% | 100% | 99.91% | 100% | 100% | 100% | 91.19 |
| 99925 | RS Wiyung Sejahtera | 1 | 2022 | - | 78.33% | 100% | 99.9% | % | 0% | 0% | 68.72% | 100% | 85.87% | 100% | 100% | 100% | 0 |
| 99926 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 1 | 2022 | - | 55% | 100% | 97.41% | 71.43% | 91.16% | 0% | 100% | 100% | 98.34% | 80.74% | 100% | 93.33% | 0 |
| 99927 | RS Ibu dan Anak Aisyiyah | 1 | 2022 | - | 81.12% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 94.87% | 100% | 100% | 0 |
| 99928 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 1 | 2022 | - | 98.43% | 97% | 98.68% | 46.67% | 95.41% | 0% | 98.94% | 99.71% | 85.36% | 96.65% | 97.62% | 100% | 94 |
| 99929 | RS Jiwa Menur | 1 | 2022 | - | 98.84% | 100% | 100% | 0% | 90.3% | 0% | 91.97% | 100% | 94.85% | 99.21% | 100% | 100% | 89.08 |
| 99930 | RS Ibu dan Anak Kendangsari Merr | 1 | 2022 | - | 98.45% | 100% | 99.99% | 53.33% | 89.31% | 0% | 90.85% | 100% | 97.92% | 85.29% | 100% | 100% | 91.43 |
| 99931 | RS Umum Mabarrot MWC NU | 1 | 2022 | - | 99.75% | 92% | 98.5% | 20% | 80% | 0% | 64.06% | 100% | 78.12% | 0% | 75% | 100% | 0 |
| 99932 | RS Mata Masyarakat Jawa Timur | 1 | 2022 | - | 95% | 100% | 100% | % | 87.14% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 99933 | RS Umum Wates Husada | 1 | 2022 | - | 75.5% | 100% | 100% | 100% | 100% | 3.57% | 79.45% | 100% | 97.95% | 70.63% | 100% | 100% | 79.59 |
| 99934 | RS Bhakti Rahayu | 1 | 2022 | - | 99.5% | 98% | 100% | 100% | 41.8% | 0% | 84.57% | 100% | 92.11% | 100% | 100% | 100% | 79.22 |
| 99935 | RS Ibu dan Anak Muhammadiyah Malang | 1 | 2022 | - | 80% | 96% | 100% | 100% | 96% | 0% | 66.67% | 100% | 96% | 100% | 2.04% | 100% | 91 |
| 99936 | RS Mitra Keluarga Kenjeran | 1 | 2022 | - | 97.95% | 98% | 100% | 0% | 2.43% | 0% | 0% | 100% | 100% | 0% | 100% | 82.86% | 91.1 |
| 99937 | RS Grha Husada Gresik | 1 | 2022 | - | 87.31% | 82% | 100% | 0% | 85.36% | 0% | 95.07% | 100% | 99.38% | 75% | 100% | 100% | 98 |
| 99938 | RS Adi Husada Undaan | 1 | 2022 | - | 96.67% | 99% | 92.22% | 0% | 93.95% | 0% | 82.06% | 93.62% | 96.87% | 0% | 88.89% | 0% | 94.23 |
| 99939 | RS Umum Daerah Mardi Waluyo | 1 | 2022 | - | 97.59% | 99% | 99.92% | 100% | 73.94% | 0% | 98.58% | 96.77% | 95% | 100% | 99.93% | 0% | 81.73 |
| 99940 | RS Umum Royal Surabaya | 1 | 2022 | - | 73.25% | 91% | 100% | 100% | 41.62% | 0% | 54.16% | 100% | 99.8% | 83.33% | 100% | 100% | 83.7 |
| 99941 | RS Ibu dan Anak Husada Bunda | 1 | 2022 | - | 85% | 100% | 100% | 0% | 90% | 0% | 100% | 94.44% | 0% | 100% | 100% | 0% | 0 |
| 99942 | RS Fathma Medika | 1 | 2022 | - | 94.9% | 99% | 100% | 100% | 53.85% | 0% | 56.13% | 100% | 97.03% | 0% | 100% | 100% | 0 |
| 99943 | RS Ibu dan Anak Esto Ebhu | 1 | 2022 | - | 80% | 95% | 72.73% | 100% | 100% | 0% | 63.04% | 100% | 100% | 0% | 96.47% | 100% | 0 |
| 99944 | RS Ibu dan Anak Nur Ummi Numbi | 1 | 2022 | - | 94.17% | 100% | 99.88% | 100% | 92.31% | 0% | 82.73% | 100% | 94.05% | 87.04% | 100% | 93.33% | 97 |
| 99945 | RS Orthopedi dan Traumatologi Surabaya | 1 | 2022 | - | 98.2% | 100% | 100% | 0% | 78.22% | 10.71% | 66.15% | 100% | 100% | 0% | 100% | 100% | 91 |
| 99946 | RS Primasatya Husada Citra (PHC) Surabaya | 1 | 2022 | - | 85.62% | 100% | 100% | 100% | 81.67% | 1.35% | 65.26% | 93.93% | 99.02% | 89.48% | 100% | 100% | 0 |
| 99947 | RS PKU Muhammadiyah Sekapuk | 1 | 2022 | - | 89.67% | 89% | 100% | 0% | 86.67% | 0% | 65.47% | 96.86% | 100% | 82.61% | 97.83% | 100% | 100 |
| 99948 | RS Umum Daerah Bhakti Dharma Husada | 1 | 2022 | - | 84.43% | 91% | 100% | 100% | 100% | 0% | 84.47% | 100% | 99.33% | 86.36% | 100% | 100% | 93.87 |
| 99949 | RS Ibu dan Anak Lombok Dua Dua | 1 | 2022 | - | 86.88% | 100% | 100% | 100% | 89.84% | 0% | 94.5% | 100% | 100% | 93.58% | 100% | 100% | 90.63 |
| 99950 | RS Islam Garam Kalianget | 1 | 2022 | - | 79.75% | 100% | 100% | 11.11% | 30.86% | 0% | 84.94% | 96.46% | 80.47% | 0% | 100% | 100% | 89.4 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.