Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 101951 | RS Umum Al-Irsyad Surabaya | 3 | 2023 | 85.75% | 89% | 95% | 0% | 95.34% | 0.27% | 89.61% | 100% | 87.17% | 85.85% | 96.56% | 100% | 0 |
| 101952 | RS Islam Darus Syifa | 3 | 2023 | 89% | 98% | 100% | 0% | 43.57% | 0% | 45.21% | 98.44% | 99.11% | 86.3% | 100% | 100% | 0 |
| 101953 | RS St. Carolus Summarecon Serpong | 3 | 2023 | 97.33% | 100% | 99.43% | 0% | 94.96% | 0% | 85.68% | 100% | 7.63% | 100% | 86.36% | 100% | 0 |
| 101954 | RS Umum Daerah Kota Malang | 3 | 2023 | 86.3% | 96% | 100% | 0% | 95.11% | 1.61% | 95.55% | 100% | 88.09% | 100% | 92.49% | 100% | 0 |
| 101955 | RS Islam Garam Kalianget | 3 | 2023 | 82.26% | 100% | 100% | 82.14% | 76.04% | 0% | 88.57% | 98.48% | 85.94% | 0% | 100% | 100% | 0 |
| 101956 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 3 | 2023 | 85% | 100% | 100% | 100% | 80.92% | 0% | 88.46% | 100% | 100% | 0% | 0% | 0% | 0 |
| 101957 | RS Umum Siloam Hospitals Surabaya | 3 | 2023 | 99.49% | 100% | 100% | 0% | 77.4% | 2.84% | 71.19% | 100% | 94.46% | 100% | 100% | 100% | 0 |
| 101958 | RSPAL dr. Ramelan | 3 | 2023 | 96.83% | 95% | 100% | 0% | 44.78% | 21.57% | 82.92% | 95.55% | 99.58% | 75% | 100% | 100% | 0 |
| 101959 | RS Muji Rahayu | 3 | 2023 | 96.39% | 100% | 100% | 100% | 100% | 0% | 62.34% | 100% | 92.7% | 95.87% | 100% | 100% | 0 |
| 101960 | RS Umum Mabarrot MWC NU | 3 | 2023 | 90% | 95% | 99.17% | 0% | 85.71% | 0% | 90.45% | 100% | 92.19% | 96.15% | 63.95% | 0% | 0 |
| 101961 | RS Umum Daha Husada | 3 | 2023 | 93.65% | 93% | 93.38% | 0% | 68.76% | 0% | 88.86% | 100% | 81.15% | 94.44% | 87.01% | 100% | 0 |
| 101962 | RS Suci Paramita | 3 | 2023 | 87.2% | 100% | 99.95% | 0% | 87.52% | 0% | 100% | 100% | 90.8% | 100% | 100% | 0% | 0 |
| 101963 | RS Universitas Brawijaya | 3 | 2023 | 70.75% | 86% | 99.12% | 100% | 95.89% | 1.41% | 68.79% | 100% | 96.09% | 50% | 96.68% | 100% | 95.22 |
| 101964 | RS Umum Daerah Husada Prima | 3 | 2023 | 96.5% | 100% | 100% | 95% | 71.91% | 2.08% | 100% | 100% | 86.72% | 94.74% | 100% | 100% | 0 |
| 101965 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 3 | 2023 | 93.55% | 92% | 100% | 94.74% | 99.97% | 0.56% | 97.33% | 100% | 99.31% | 83.39% | 99.88% | 100% | 0 |
| 101966 | RS Umum Daerah Balaraja | 3 | 2023 | 83.52% | 92% | 100% | 100% | 60.75% | 1.16% | 100% | 99.5% | 70.31% | 72% | 83% | 100% | 0 |
| 101967 | RS Umum Daerah dr. H. Moh. Anwar | 3 | 2023 | 86.75% | 82% | 99.91% | 100% | 4.09% | 0% | 97.73% | 100% | 90.98% | 100% | 100% | 0% | 0 |
| 101968 | RS Wiyung Sejahtera | 3 | 2023 | 87.49% | 98% | 99.91% | 0% | 0% | 1.89% | 57.45% | 100% | 84.2% | 100% | 99.97% | 0% | 0 |
| 101969 | RS Khusus Kanker Onkologi Sentani | 3 | 2023 | 98.61% | 86% | 95.58% | 0% | 75.81% | 0% | 66.67% | 0% | 90.22% | 100% | 100% | 0% | 0 |
| 101970 | RS Umum Wates Husada | 3 | 2023 | 85.16% | 89% | 100% | 100% | 99.14% | 3.95% | 100% | 100% | 99.69% | 97.08% | 100% | 100% | 0 |
| 101971 | Metro Hospitals Cikupa | 3 | 2023 | 97.67% | 95% | 100% | 0% | 76.16% | 0% | 55.42% | 100% | 98.42% | 95.24% | 100% | 0% | 0 |
| 101972 | RS Umum Mitra Keluarga Surabaya | 3 | 2023 | 99.38% | 100% | 100% | 100% | 71.16% | 0% | 85.83% | 100% | 100% | 50% | 100% | 100% | 0 |
| 101973 | RS Ciputra | 3 | 2023 | 87.25% | 100% | 97.56% | 100% | 73.99% | 17.33% | 70.15% | 100% | 100% | 96.43% | 100% | 100% | 0 |
| 101974 | RS Ibu dan Anak Puri Bunda | 3 | 2023 | 77.61% | 86% | 100% | 100% | 73.27% | 0% | 52.85% | 100% | 94.63% | 100% | 100% | 100% | 0 |
| 101975 | RS Umum Permata Bunda | 3 | 2023 | 85% | 84% | 100% | 100% | 89.65% | 0% | 81.63% | 100% | 92.19% | 73.55% | 100% | 100% | 0 |
| 101976 | RS Umum Daerah dr. Mohamad Soewandhie | 3 | 2023 | 93% | 100% | 91.11% | 80% | 86.04% | 1.06% | 83.44% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101977 | RS TK. IV 05.07.02 Kediri | 3 | 2023 | 76.56% | 91% | 88.89% | 100% | 69.92% | 0% | 68.34% | 100% | 88.59% | 66.67% | 91.86% | 100% | 0 |
| 101978 | RS Ibu dan Anak Pura Raharja | 3 | 2023 | 91.62% | 100% | 100% | 100% | 96.04% | 100% | 100% | 0% | 79.19% | 97.11% | 100% | 100% | 0 |
| 101979 | RS Ibu dan Anak Bunda Sejahtera | 3 | 2023 | 99.58% | 100% | 100% | 50% | 99.25% | 0% | 53.49% | 100% | 99.35% | 100% | 100% | 100% | 0 |
| 101980 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 3 | 2023 | 87.43% | 89% | 97.13% | 0% | 90.32% | 0% | 82.86% | 0% | 57.46% | 0% | 100% | 100% | 0 |
| 101981 | RS Permata Hati | 3 | 2023 | 89% | 94% | 100% | 100% | 86.28% | 0% | 90.67% | 100% | 96.74% | 70.67% | 100% | 100% | 0 |
| 101982 | RS Husada Utama Surabaya | 3 | 2023 | 86.89% | 99% | 100% | 0% | 76% | 2.52% | 62.52% | 100% | 100% | 80% | 70.35% | 0% | 0 |
| 101983 | RS Gigi dan Mulut Nala Husada | 3 | 2023 | 90.12% | 92% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 101984 | RS Umum Daerah Gambiran | 3 | 2023 | 75.38% | 90% | 98.24% | 0% | 75.6% | 0% | 90.68% | 55.79% | 99.18% | 100% | 94.62% | 100% | 0 |
| 101985 | RS Umum Bhayangkara Kediri | 3 | 2023 | 90.66% | 100% | 100% | 81.82% | 80.16% | 0% | 85.46% | 100% | 100% | 90.11% | 100% | 100% | 0 |
| 101986 | RS Ibu dan Anak Mutiara Bunda | 3 | 2023 | 93.5% | 81% | 100% | 48.57% | 67.35% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101987 | RS Umum Hermina Tangkubanprahu | 3 | 2023 | 94.92% | 96% | 100% | 100% | 84.96% | 0.86% | 95.7% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 101988 | RS Premier Surabaya | 3 | 2023 | 89.23% | 100% | 100% | 0% | 43.33% | 4.08% | 94% | 97.3% | 99.96% | 0% | 90% | 81.82% | 0 |
| 101989 | RS Umum Keluarga Kita | 3 | 2023 | 88.46% | 100% | 100% | 50% | 89.2% | 2.93% | 42.99% | 100% | 100% | 75% | 100% | 100% | 0 |
| 101990 | RS Ibu dan Anak Melati Husada | 3 | 2023 | 100% | 100% | 100% | 100% | 80% | 0% | 86.21% | 100% | 96% | 100% | 100% | 100% | 0 |
| 101991 | RS Gigi dan Mulut FKG Universitas Airlangga | 3 | 2023 | 88.94% | 98% | 100% | % | 79.97% | 0% | 100% | 100% | 93.85% | 100% | 100% | 80% | 0 |
| 101992 | RS Umum Murni Asih | 3 | 2023 | 99% | 95% | 93% | 2.69% | 99% | 0% | 99% | 93% | 100% | 100% | 100% | 94.5% | 0 |
| 101993 | RS Umum Sumekar | 3 | 2023 | 98.81% | 100% | 100% | 100% | 100% | 0% | 92.92% | 100% | 94.53% | 99.21% | 100% | 100% | 0 |
| 101994 | RS Muhammadiyah Gresik | 3 | 2023 | 97.03% | 100% | 100% | 100% | 93.51% | 0% | 60.58% | 100% | 99.84% | 100% | 98.55% | 100% | 0 |
| 101995 | RS Umum Daerah Haji Provinsi Jawa Timur | 3 | 2023 | 95.01% | 97% | 100% | 0% | 89.63% | 7.27% | 96.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101996 | RS Gotong Royong | 3 | 2023 | 47% | 95% | 99% | 90% | 19% | 0% | 85% | 98% | 98.8% | 100% | 100% | 100% | 0 |
| 101997 | RS Bunda | 3 | 2023 | 95.13% | 100% | 100% | 100% | 96.59% | 0% | 72.47% | 100% | 99.04% | 85.05% | 100% | 100% | 0 |
| 101998 | RS Ibu dan Anak Lombok Dua Dua Lontar | 3 | 2023 | 93.96% | 97% | 100% | 0% | 87.29% | 0% | 87.76% | 100% | 100% | 86.3% | 100% | 75% | 0 |
| 101999 | RS Ibu dan Anak Muhammadiyah Malang | 3 | 2023 | 95% | 99% | 100% | 100% | 40.76% | 0% | 57.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102000 | RS EMC Alam Sutera | 3 | 2023 | 86.78% | 100% | 99.54% | 0% | 79.67% | 39.58% | 74.15% | 99.24% | 100% | 100% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.