Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102051 | RS Ibu dan Anak Santa Anna | 10 | 2022 | - | 88.69% | 100% | 100% | 0% | 90.52% | 0% | 46.56% | 100% | 43.18% | 79.79% | 100% | 100% | 0 |
| 102052 | RS Umum Imanuel Way Halim | 10 | 2022 | - | 92.62% | 98% | 99.1% | 0% | 40.86% | 19.84% | 69.7% | 100% | 99.59% | 90% | 99.09% | 0% | 0 |
| 102053 | RS Umum Daerah Demang Sepulau Raya | 10 | 2022 | - | 85% | 84% | 98.73% | 0% | 61.61% | 0% | 100% | 100% | 84.36% | 61.54% | 100% | 100% | 80.38 |
| 102054 | RS Umum Harapan Bunda | 10 | 2022 | - | 86.06% | 99% | 98.26% | 100% | 100% | 100% | 96.79% | 100% | 100% | 100% | 100% | 100% | 98 |
| 102055 | RS Umum Kartini | 10 | 2022 | - | 98.04% | 100% | 100% | 100% | 64.36% | 0% | 71.43% | 100% | 97.12% | 50% | 100% | 100% | 0 |
| 102056 | RS Ibu Anak Puri Adhya Paramita | 10 | 2022 | - | 100% | 100% | 100% | 95.24% | 86.76% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102057 | RS Umum Az - Zahra | 10 | 2022 | - | 100% | 100% | 100% | 100% | 93.24% | 0% | 51.43% | 100% | 83.84% | 65.22% | 100% | 100% | 0 |
| 102058 | RS Ibu Anak Puti Bungsu | 10 | 2022 | - | 91.5% | 100% | 100% | 100% | 79.39% | 0% | 83.68% | 100% | 100% | 100% | 100% | 100% | 92.15 |
| 102059 | RS Artha Bunda | 10 | 2022 | - | 75% | 80% | 85% | 84% | 84.5% | 83% | 88.5% | 82.5% | 85% | 86% | 84.5% | 85% | 78.7 |
| 102060 | RS Umum Daerah May Jen HM Ryacudu | 10 | 2022 | - | 81.27% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102061 | RS Umum Handayani | 10 | 2022 | - | 90.5% | 92% | 100% | 100% | 67.97% | 0% | 88.28% | 100% | 95.81% | 100% | 100% | 100% | 0 |
| 102062 | RS Umum HI. Muhammad Yusuf | 10 | 2022 | - | 95% | 100% | 100% | 0% | 95.7% | 0% | 100% | 100% | 88.5% | 40% | 100% | 80% | 98 |
| 102063 | RS Umum Surya Asih | 10 | 2022 | - | 80.5% | 92% | 100% | 100% | 80.86% | 0% | 84.34% | 100% | 94.09% | 81.7% | 97.94% | 100% | 0 |
| 102064 | RS Candimas Medical Center | 10 | 2022 | - | 86.36% | 89% | 94.74% | 100% | 85.07% | 5.76% | 88.91% | 100% | 98.22% | 71.79% | 96.51% | 0% | 0 |
| 102065 | RS Medika Insani | 10 | 2022 | - | 91.44% | 90% | 100% | 100% | 68.16% | 4.05% | 32.23% | 100% | 86.42% | 93.1% | 89.71% | 100% | 0 |
| 102066 | RS Umum Daerah Zainal Abidin Pagar Alam | 10 | 2022 | - | 94.91% | 100% | 98.04% | 100% | 84.35% | 100% | 100% | 100% | 95.06% | 0% | 100% | 100% | 0 |
| 102067 | RS Umum Haji Kamino | 10 | 2022 | - | 88% | 98% | 100% | 83.33% | 100% | 100% | 82.54% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102068 | RS Umum Daerah Menggala Tulang Bawang | 10 | 2022 | - | 86% | 88% | 100% | 100% | 97.53% | 0% | 95.55% | 100% | 93.77% | 100% | 100% | 100% | 93 |
| 102069 | RS Umum Mutiara Bunda | 10 | 2022 | - | 89.17% | 100% | 100% | 73.33% | 96.47% | 0.93% | 41.04% | 100% | 100% | 85.71% | 100% | 100% | 90 |
| 102070 | RS Umum Penawar Medika | 10 | 2022 | - | 83% | 80% | 100% | % | 83.23% | 0% | 81.55% | 100% | 93% | 100% | 96.12% | 0% | 81.83 |
| 102071 | RS Griya Medika Dompet Dhuafa | 10 | 2022 | - | 93.62% | 98% | 97.81% | 100% | 79.57% | 0% | 70.67% | 100% | 97.69% | 87.88% | 86.96% | 100% | 89 |
| 102072 | RS Umum Daerah Pesawaran | 10 | 2022 | - | 91.5% | 100% | 100% | 100% | 89.21% | 100% | 89.66% | 100% | 93.43% | 90.62% | 100% | 100% | 0 |
| 102073 | RS Umum Gladish Medical Center | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.18% | 100% | 99.46% | 57.14% | 100% | 88.89% | 97 |
| 102074 | RS Maria Regina | 10 | 2022 | - | 73.29% | 75% | 85.25% | 0% | 100% | 100% | 84.62% | 100% | 100% | 94.29% | 96.64% | 100% | 0 |
| 102075 | RS Umum Daerah Muhammad Zein | 10 | 2022 | - | 96% | 97% | 99.9% | 100% | 53.64% | 0% | 100% | 100% | 99.12% | 0% | 100% | 100% | 0 |
| 102076 | RS Primaya Bhakti Wara | 10 | 2022 | - | 89.68% | 93% | 100% | 100% | 99.42% | 14.29% | 98.88% | 100% | 80.58% | 83.33% | 100% | 0% | 0 |
| 102077 | RS Ibu dan Anak Muhaya | 10 | 2022 | - | 96% | 96% | 94% | 84% | 92.5% | 10% | 96% | 94% | 92% | 90% | 93.33% | 85% | 0 |
| 102078 | RS Ibu dan Anak Dzakirah | 10 | 2022 | - | 90.95% | 91% | 100% | 100% | 89.39% | 0% | 100% | 100% | 98.31% | 100% | 100% | 100% | 0 |
| 102079 | RS Ibu dan Anak Rona | 10 | 2022 | - | 74.47% | 98% | 100% | 100% | 94.81% | 0% | 92.86% | 0% | 100% | 100% | 0% | 100% | 0 |
| 102080 | RS Umum Daerah Depati Hamzah | 10 | 2022 | - | 81.77% | 76% | 100% | 75% | 100% | 0% | 100% | 95.45% | 96.6% | 96.3% | 100% | 100% | 0 |
| 102081 | RS Bakti Timah Pangkalpinang | 10 | 2022 | - | 90.08% | 94% | 94.67% | 100% | 76.26% | 0% | 77.54% | 100% | 88.2% | 100% | 89.67% | 100% | 0 |
| 102082 | RS Umum Bhakti Timah | 10 | 2022 | - | 97.9% | 99% | 100% | 100% | 49.1% | 0% | 86.17% | 100% | 89.54% | 87.5% | 100% | 100% | 0 |
| 102083 | RS Umum Daerah Natuna | 10 | 2022 | - | 81.45% | 73% | 100% | 100% | 53.33% | 0% | 100% | 100% | 96% | 97.62% | 100% | 0% | 0 |
| 102084 | RS Umum Daerah Dabo Kabupaten Lingga | 10 | 2022 | - | 62.41% | 90% | 100% | 100% | 24.04% | 0% | 100% | 100% | 92.87% | 0% | 100% | 0% | 0 |
| 102085 | RS Belleza Kedaton Bandar Lampung | 10 | 2022 | - | 92% | 100% | 100% | 100% | 37.89% | 0% | 86.8% | 100% | 83.15% | 83.33% | 100% | 100% | 94.17 |
| 102086 | RS Umum Charis Medika | 10 | 2022 | - | 90% | 94% | 100% | 100% | 65.9% | 100% | 93.42% | 100% | 97.06% | 100% | 100% | 100% | 0 |
| 102087 | RS Ibu dan Anak Frisdhy Angel | 10 | 2022 | - | 87.26% | 100% | 100% | 100% | 94.1% | 0% | 81.98% | 100% | 100% | 0% | 100% | 100% | 0 |
| 102088 | RS Umum Daerah Embung Fatimah Kota Batam | 10 | 2022 | - | 80.41% | 93% | 100% | 0% | 91.65% | 0% | 95.83% | 100% | 91.2% | 0% | 100% | 100% | 0 |
| 102089 | RS Umum Daerah Kota Tanjung Pinang | 10 | 2022 | - | 89.63% | 100% | 100% | 100% | 90.31% | 0% | 92.54% | 100% | 100% | 100% | 100% | 100% | 84.64 |
| 102090 | Rumkital dr. Midiyato Suratani | 10 | 2022 | - | 100% | 100% | 100% | 97.06% | 100% | 4.51% | 100% | 100% | 98.12% | 100% | 100% | 100% | 80 |
| 102091 | RS Umum Daerah Kepulauan Seribu | 10 | 2022 | - | 72.5% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 97.57% | 100% | 100% | 100% | 79.85 |
| 102092 | RSUP Fatmawati | 10 | 2022 | - | 80.48% | 87% | 99.04% | 100% | 52.74% | 2.41% | 81.99% | 95.71% | 90.75% | 100% | 90.09% | 100% | 0 |
| 102093 | RS Umum Pusat Pertamina | 10 | 2022 | - | 92.4% | 96% | 100% | 100% | 62.1% | 0% | 70.44% | 100% | 95.53% | 84.09% | 99.8% | 100% | 0 |
| 102094 | RS Umum Jakarta | 10 | 2022 | - | 89.54% | 92% | 88.94% | 0% | 74.61% | 0% | 54.77% | 100% | 86.41% | 50% | 85.06% | 100% | 100 |
| 102095 | RS Khusus Kanker MRCCC Siloam Semanggi | 10 | 2022 | - | 88.79% | 87% | 100% | 0% | 54.7% | 13.5% | 40.96% | 100% | 100% | 75.13% | 97.35% | 81% | 0 |
| 102096 | RS Umum Santa Elisabeth Batam | 10 | 2022 | - | 89.89% | 93% | 100% | 0% | 56.26% | 0.52% | 92.75% | 100% | 96.24% | 50% | 100% | 100% | 0 |
| 102097 | RS Mata Lampung Eye Center (LEC) | 10 | 2022 | - | 100% | 100% | 100% | 0% | 98.5% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 102098 | RS Hermina Lampung | 10 | 2022 | - | 87.27% | 96% | 100% | 100% | 73.33% | 0% | 87.95% | 100% | 99.67% | 100% | 100% | 100% | 0 |
| 102099 | RS Budi Medika | 10 | 2022 | - | 85.38% | 93% | 100% | 0% | 65.04% | 0% | 80.39% | 100% | 85.97% | 83.33% | 100% | 100% | 0 |
| 102100 | RS Umum Daerah Ahmad Yani Metro | 10 | 2022 | - | 75.81% | 94% | 99.62% | 0% | 68.42% | 0% | 94.09% | 99.22% | 94.37% | 100% | 99.75% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.