Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102151 | RS Orthopedi dan Traumatologi Surabaya | 10 | 2022 | - | 97.25% | 100% | 100% | 0% | 79.2% | 2.38% | 43.52% | 100% | 100% | 0% | 100% | 100% | 0 |
| 102152 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 10 | 2022 | - | 89.48% | 93% | 99.99% | 100% | 95.26% | 0% | 82.62% | 90.18% | 96.31% | 100% | 99.62% | 100% | 0 |
| 102153 | RS Muhammadiyah Ahmad Dahlan | 10 | 2022 | - | 91.24% | 100% | 99.91% | 75% | 41.59% | 0% | 69.43% | 98.51% | 100% | 96.4% | 87.67% | 100% | 0 |
| 102154 | RS Umum Daerah Kilisuci | 10 | 2022 | - | 93.85% | 100% | 99.61% | 100% | 100% | 100% | 94.34% | 100% | 95.57% | 100% | 100% | 91.67% | 0 |
| 102155 | RS Umum Daerah Dr. Soegiri Lamongan | 10 | 2022 | - | 97.93% | 100% | 99.86% | 100% | 92.98% | 0.83% | 97.01% | 100% | 99.92% | 94.95% | 100% | 100% | 83.78 |
| 102156 | RS Umum Lirboyo | 10 | 2022 | - | 87.5% | 100% | 94.88% | 100% | 79.36% | 0% | 78.57% | 100% | 92.02% | 76% | 93.75% | 100% | 0 |
| 102157 | RS Ibu dan Anak Nirmala Kediri | 10 | 2022 | - | 100% | 98% | 100% | 100% | 88.89% | 0% | 71.23% | 100% | 95.38% | 96.77% | 100% | 100% | 0 |
| 102158 | RS Umum Daerah Husada Prima | 10 | 2022 | - | 96% | 100% | 100% | 95.45% | 85.07% | 2.94% | 99.32% | 100% | 86.3% | 95% | 100% | 100% | 0 |
| 102159 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 10 | 2022 | - | 85% | 100% | 100% | 0% | 90.07% | 0% | 95.16% | 100% | 98.98% | 0% | 0% | 0% | 0 |
| 102160 | RS William Booth Surabaya | 10 | 2022 | - | 90.19% | 93% | 100% | 0% | 79.22% | 0% | 82.36% | 98.85% | 100% | 100% | 100% | 100% | 0 |
| 102161 | RS St. Carolus Summarecon Serpong | 10 | 2022 | - | 97.25% | 100% | 100% | 100% | 89.03% | 0% | 82.63% | 100% | 7.89% | 0% | 50% | 100% | 0 |
| 102162 | RS Umum Lavalette Malang | 10 | 2022 | - | 98.3% | 100% | 99.94% | 100% | 100% | 4.83% | 67.09% | 98.88% | 97.17% | 91.4% | 100% | 100% | 0 |
| 102163 | RS PKU Muhammadiyah Sekapuk | 10 | 2022 | - | 90.72% | 90% | 99.56% | 0% | 97.28% | 0% | 100% | 68.86% | 90.28% | 100% | 98.06% | 100% | 0 |
| 102164 | RS Umum Daerah Dr. R. Koesma Tuban | 10 | 2022 | - | 92.57% | 92% | 90.48% | 86.54% | 75.29% | 0.51% | 99.74% | 78.57% | 91.34% | 89.86% | 69.05% | 100% | 89.97 |
| 102165 | RS Umum Amanah | 10 | 2022 | - | 96.5% | 98% | 97.69% | 95.52% | 76.53% | 3.61% | 88.51% | 100% | 100% | 100% | 98.5% | 100% | 96 |
| 102166 | RS Umum Daerah Haji Provinsi Jawa Timur | 10 | 2022 | - | 95.57% | 100% | 100% | 0% | 86.42% | 3.72% | 94.53% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 102167 | RS Umum Randegansari Husada | 10 | 2022 | - | 94.97% | 95% | 98.94% | 88.89% | 94.4% | 6.25% | 94.66% | 97.39% | 79.72% | 79.7% | 92.09% | 100% | 0 |
| 102168 | RSPAL dr. Ramelan | 10 | 2022 | - | 94.23% | 100% | 100% | 100% | 45.57% | 17.24% | 84.96% | 97.75% | 99.7% | 89.19% | 100% | 100% | 0 |
| 102169 | RS Umum Daerah Ibnu Sina Kab. Gresik | 10 | 2022 | - | 99.68% | 100% | 100% | 33.33% | 36.29% | 1% | 94.19% | 100% | 87.28% | 97.73% | 99.51% | 100% | 0 |
| 102170 | RS Islam Surabaya | 10 | 2022 | - | 98.5% | 100% | 100% | 100% | 82.81% | 0% | 72.55% | 100% | 93.04% | 80% | 100% | 100% | 0 |
| 102171 | RS Emma | 10 | 2022 | - | 99.01% | 95% | 85.32% | 75% | 92.59% | 7.77% | 37.13% | 100% | 88.46% | 90.91% | 100% | 100% | 0 |
| 102172 | RS Petrokimia Gresik Driyorejo | 10 | 2022 | - | 96.52% | 97% | 100% | 100% | 95.34% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86.76 |
| 102173 | RS Umum Hermina Tangkubanprahu | 10 | 2022 | - | 90.59% | 96% | 100% | 100% | 80.64% | 1.13% | 96.13% | 94.44% | 99.24% | 100% | 100% | 100% | 0 |
| 102174 | RS Umum Daerah Bhakti Dharma Husada | 10 | 2022 | - | 85.06% | 97% | 100% | 100% | 100% | 0% | 91.06% | 100% | 99.81% | 93.6% | 100% | 100% | 0 |
| 102175 | RS Premier Surabaya | 10 | 2022 | - | 89.16% | 100% | 100% | 100% | 46% | 3.45% | 92% | 90.14% | 99.92% | 60% | 60% | 86.67% | 0 |
| 102176 | RS Manyar Medical Centre | 10 | 2022 | - | 80% | 99% | 95.53% | 0% | 66.19% | 0% | 99.72% | 69.23% | 73.97% | 100% | 100% | 100% | 0 |
| 102177 | RS Muhammadiyah Tuban | 10 | 2022 | - | 89.39% | 87% | 100% | 0% | 25.84% | 0% | 74.53% | 94.12% | 98.71% | 100% | 100% | 0% | 0 |
| 102178 | RS Permata Hati | 10 | 2022 | - | 83.5% | 100% | 100% | 0% | 95% | 0% | 80% | 100% | 93.92% | 80% | 100% | 0% | 0 |
| 102179 | RS Umum Royal Surabaya | 10 | 2022 | - | 43.5% | 94% | 66.24% | 75% | 52.36% | 10.89% | 25% | 100% | 57.51% | 76.47% | 67.09% | 68.09% | 74 |
| 102180 | RS Umum Islam Aisyiyah Malang | 10 | 2022 | - | 87.24% | 99% | 100% | 33.33% | 40% | 0.5% | 57.72% | 95.97% | 91.13% | 100% | 97.54% | 87.5% | 0 |
| 102181 | RS Darmo | 10 | 2022 | - | 88.42% | 87% | 93.24% | 0% | 80.27% | 5.88% | 41.18% | 68.38% | 95.48% | 44.44% | 100% | 100% | 0 |
| 102182 | RS Umum Siloam Hospitals Surabaya | 10 | 2022 | - | 99.54% | 100% | 100% | 0% | 71.82% | 1.29% | 65% | 100% | 96.36% | 100% | 97.37% | 100% | 0 |
| 102183 | RS Umum Wates Husada | 10 | 2022 | - | 78.22% | 86% | 100% | 100% | 81.88% | 0% | 92.54% | 100% | 99.63% | 82.56% | 100% | 100% | 0 |
| 102184 | RS Islam Hasanah Muhammadiyah | 10 | 2022 | - | 98.25% | 98% | 100% | 0% | 86.46% | 4.81% | 35.68% | 100% | 97.88% | 0% | 100% | 100% | 0 |
| 102185 | RS Katolik St. Vincentius a Paulo | 10 | 2022 | - | 91.94% | 100% | 99.88% | 0% | 87.11% | 11.11% | 87.81% | 100% | 96.63% | 0% | 100% | 100% | 0 |
| 102186 | RS Surya Medika | 10 | 2022 | - | 72.36% | 76% | 96.77% | 0% | 92.93% | 0% | 80.73% | 93.29% | 96.56% | 83.58% | 85.34% | 100% | 87 |
| 102187 | RS Universitas Airlangga | 10 | 2022 | - | 93.98% | 99% | 96.08% | 66.67% | 0% | 0% | 95.24% | 100% | 98.57% | 0% | 87.5% | 100% | 85.64 |
| 102188 | RS Katolik Budi Rahayu | 10 | 2022 | - | 63% | 98% | 100% | 0% | 99.07% | 0% | 57.57% | 100% | 98.02% | 66.67% | 100% | 100% | 0 |
| 102189 | RS Adi Husada Undaan | 10 | 2022 | - | 99.5% | 94% | 96.82% | 0% | 97.25% | 19.64% | 78.91% | 97.3% | 97.11% | 0% | 95.45% | 0% | 0 |
| 102190 | RS TNI AL Dr. Oepomo | 10 | 2022 | - | 90.78% | 98% | 100% | 0% | 92.58% | 0% | 86.11% | 100% | 100% | 100% | 100% | 0% | 100 |
| 102191 | RS Gigi dan Mulut Nala Husada | 10 | 2022 | - | 92.58% | 95% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 102192 | RS Umum Islam Surabaya Jemursari | 10 | 2022 | - | 91.3% | 97% | 100% | 100% | 88.46% | 3.38% | 97.88% | 100% | 88.51% | 77.78% | 100% | 100% | 0 |
| 102193 | RS Medika Mulia Tuban | 10 | 2022 | - | 100% | 100% | 100% | 100% | 94.84% | 0% | 80.39% | 100% | 98.61% | 95.62% | 100% | 100% | 0 |
| 102194 | RS Umum Daerah Mardi Waluyo | 10 | 2022 | - | 96.98% | 99% | 98.44% | 100% | 74.08% | 0% | 95.79% | 100% | 95% | 100% | 95.44% | 0% | 81.33 |
| 102195 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 10 | 2022 | - | 90% | 100% | 100% | 100% | 79.05% | 0% | 88.05% | 100% | 99.08% | 100% | 99.23% | 100% | 0 |
| 102196 | RS Umum Rachmi Dewi | 10 | 2022 | - | 85.71% | 96% | 100% | 100% | 86.06% | 100% | 100% | 100% | 98.26% | 100% | 0% | 80% | 0 |
| 102197 | RS Islam Darus Syifa | 10 | 2022 | - | 92% | 99% | 100% | 0% | 100% | 0.51% | 52.66% | 100% | 96.88% | 68.75% | 100% | 100% | 0 |
| 102198 | RS Muhammadiyah Gresik | 10 | 2022 | - | 97.75% | 99% | 100% | 88.89% | 98.33% | 1.17% | 54.33% | 100% | 99.81% | 100% | 98.91% | 100% | 0 |
| 102199 | RS Primasatya Husada Citra (PHC) Surabaya | 10 | 2022 | - | 75.63% | 100% | 100% | 100% | 98.79% | 1.48% | 72.07% | 100% | 99.98% | 95.86% | 100% | 100% | 0 |
| 102200 | RS Umum Adi Husada Kapasari | 10 | 2022 | - | 92% | 96% | 100% | 100% | 72.58% | 0.62% | 89.56% | 100% | 100% | 89.78% | 97.65% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.