Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102101 | RS Umum Islam Metro | 10 | 2022 | - | 98.03% | 96% | 100% | 0% | 81.66% | 0% | 98.28% | 100% | 88.02% | 80% | 100% | 87.5% | 0 |
| 102102 | RS Umum Muhammadiyah Metro | 10 | 2022 | - | 6.37% | 100% | 100% | 0% | 90.21% | 1.42% | 71.58% | 91.86% | 93.55% | 72.22% | 100% | 100% | 0 |
| 102103 | RS Ibu dan Anak Anugerah Medical Center Metro | 10 | 2022 | - | 95% | 98% | 100% | 94.74% | 83.84% | 4.59% | 100% | 100% | 99.72% | 100% | 100% | 100% | 57.4 |
| 102104 | RS Umum Permata Hati Metro | 10 | 2022 | - | 70% | 85% | 78.12% | 58.33% | 36.72% | 9.5% | 100% | 100% | 100% | 90% | 65.62% | 100% | 82.7 |
| 102105 | RS Ibu dan Anak Asih Kota Metro | 10 | 2022 | - | 70% | 100% | 100% | 100% | 90.07% | 0% | 100% | 86.96% | 95.36% | 100% | 100% | 100% | 0 |
| 102106 | RS Azizah | 10 | 2022 | - | 88.3% | 100% | 100% | 100% | 85.29% | 1.25% | 97.66% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 102107 | RS Umum Daerah Kriopanting Payung | 10 | 2022 | - | 95.5% | 77% | 100% | 0% | 82.19% | 0% | 92.98% | 100% | 94.28% | 91.67% | 100% | 100% | 0 |
| 102108 | RS Umum Daerah Depati Bahrin | 10 | 2022 | - | 100% | 100% | 100% | 100% | 98.18% | 0% | 91.57% | 100% | 100% | 90.76% | 100% | 0% | 0 |
| 102109 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 10 | 2022 | - | 100% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 98.86% | 100% | 100% | 0% | 0 |
| 102110 | RS Bakti Timah Sungailiat | 10 | 2022 | - | 99.87% | 100% | 100% | 100% | 80.72% | 0.49% | 98.21% | 100% | 88.5% | 97.22% | 100% | 100% | 0 |
| 102111 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 10 | 2022 | - | 0% | 0% | 0% | 100% | 0% | 3.23% | 83.82% | 100% | 0% | 0% | 100% | 0% | 0 |
| 102112 | RS Umum Daerah DR. Eko Maulana Ali | 10 | 2022 | - | 96.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 94% | 0% | 100% | 100% | 0 |
| 102113 | RS Umum Daerah Sjafrie Rachman Puding Besar | 10 | 2022 | - | 100% | 100% | 100% | 0% | 80% | 0% | 88% | 85% | 100% | 85.26% | 96.72% | 85.71% | 0 |
| 102114 | RS Umum Arsani | 10 | 2022 | - | 98% | 96% | 95.71% | 85.71% | 90.91% | 0% | 100% | 99.15% | 99.67% | 97.22% | 97.14% | 100% | 0 |
| 102115 | RS Umum Bakti Timah Muntok | 10 | 2022 | - | 97% | 98% | 100% | 100% | 75.35% | 0% | 80% | 100% | 43.99% | 100% | 100% | 100% | 0 |
| 102116 | RS Siloam Bangka | 10 | 2022 | - | 86.5% | 100% | 97.14% | 50% | 56% | 5.15% | 67.82% | 100% | 100% | 100% | 98.63% | 90% | 0 |
| 102117 | RS Pratama Bangka Tengah | 10 | 2022 | - | 94.5% | 100% | 100% | 0% | 95.48% | 0% | 100% | 100% | 94.67% | 100% | 100% | 0% | 0 |
| 102118 | RS Umum Daerah Kab. Bangka Selatan | 10 | 2022 | - | 70% | 68% | 77.25% | 66.67% | 74.24% | 0% | 97.2% | 100% | 82.31% | 0% | 74.14% | 100% | 0 |
| 102119 | RS Umum Daerah Sumbersari Bantul | 10 | 2022 | - | 86% | 100% | 100% | 0% | 81.1% | 0% | 86.08% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102120 | RS Khusus Bedah Rawamangun | 10 | 2022 | - | 92.45% | 100% | 100% | 0% | 85.5% | 0% | 80.89% | 100% | 96.09% | 89.55% | 100% | 100% | 0 |
| 102121 | RSUPN Dr. Cipto Mangunkusumo | 10 | 2022 | - | 96.61% | 95% | 99.29% | 78.95% | 41.57% | 7.14% | 96.65% | 94.66% | 96.52% | 100% | 98.72% | 84.38% | 0 |
| 102122 | RS Umum Daerah Cipayung | 10 | 2022 | - | 93.5% | 100% | 100% | 100% | 87.66% | 0% | 83.33% | 100% | 92.11% | 88% | 100% | 100% | 0 |
| 102123 | RS Ibu dan Anak AL-Fauzan | 10 | 2022 | - | 98.14% | 100% | 87.5% | 0% | 91.07% | 0% | 100% | 100% | 98.11% | 100% | 100% | 100% | 0 |
| 102124 | RS EMC Pulomas | 10 | 2022 | - | 89.94% | 100% | 99.91% | 0% | 81.64% | 0% | 86.54% | 100% | 100% | 80% | 99.45% | 100% | 0 |
| 102125 | RS Umum Daerah Ciracas | 10 | 2022 | - | 98.5% | 100% | 100% | 100% | 98.44% | 2.04% | 100% | 100% | 100% | 97.96% | 100% | 0% | 95.91 |
| 102126 | RS Umum Daerah Kramat Jati | 10 | 2022 | - | 95.25% | 99% | 100% | 100% | 100% | 0.83% | 96.67% | 100% | 95.34% | 100% | 100% | 100% | 0 |
| 102127 | RS Umum Restu Kasih | 10 | 2022 | - | 88.44% | 89% | 100% | 82.14% | 81.63% | 1.5% | 81.82% | 100% | 99.73% | 86.36% | 100% | 100% | 0 |
| 102128 | RS Islam Jakarta Pondok Kopi | 10 | 2022 | - | 94.5% | 96% | 100% | 65.22% | 80% | 3.63% | 80.97% | 100% | 67.13% | 97.33% | 94.46% | 100% | 0 |
| 102129 | RS Khusus Bedah Columbia Asia Pulomas | 10 | 2022 | - | 96.37% | 100% | 100% | 100% | 76.43% | 4.95% | 59.08% | 100% | 99.53% | 100% | 100% | 100% | 0 |
| 102130 | RS Umum Adhyaksa | 10 | 2022 | - | 85% | 100% | 100% | 100% | 90.26% | 0% | 86.6% | 100% | 94.26% | 83.33% | 100% | 100% | 0 |
| 102131 | RS Umum PAD Gatot Soebroto | 10 | 2022 | - | 85% | 63% | 96.09% | 50% | 100% | 1.56% | 95.31% | 99.22% | 76.56% | 76.56% | 95.31% | 86.67% | 0 |
| 102132 | RS Ibu dan Anak SamMarie Basra | 10 | 2022 | - | 100% | 100% | 100% | 100% | 96.14% | 0% | 89.36% | 100% | 84% | 90.48% | 100% | 100% | 0 |
| 102133 | RS Jantung Jakarta | 10 | 2022 | - | 91% | 98% | 97.97% | 0% | 66.98% | 4.08% | 73.05% | 100% | 96.73% | 74.51% | 98.96% | 100% | 0 |
| 102134 | RS Umum Antam Medika | 10 | 2022 | - | 98.79% | 100% | 100% | 100% | 86% | 0% | 63.65% | 100% | 100% | 72.73% | 100% | 100% | 0 |
| 102135 | RS Umum Harapan Bunda | 10 | 2022 | - | 87.62% | 95% | 99.84% | 0% | 37.02% | 6.02% | 55.77% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102136 | RS Gigi Dan Mulut Angkatan Udara | 10 | 2022 | - | 90.83% | 99% | 88.34% | 0% | 96.93% | 100% | 100% | 0% | 99.52% | 99.67% | 94.93% | 100% | 0 |
| 102137 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 10 | 2022 | - | 79.1% | 87% | 90.03% | 0% | 75.2% | 1.96% | 87.61% | 100% | 99.35% | 100% | 100% | 100% | 0 |
| 102138 | RS Umum Yadika | 10 | 2022 | - | 100% | 97% | 100% | 100% | 99.21% | 0% | 97.17% | 100% | 99.25% | 100% | 100% | 0% | 0 |
| 102139 | RS Umum Alia Hospital | 10 | 2022 | - | 99.92% | 98% | 90.79% | 94.59% | 94.09% | 0% | 62.29% | 96.93% | 100% | 100% | 100% | 100% | 0 |
| 102140 | RS Khusus Daerah Duren Sawit | 10 | 2022 | - | 79.8% | 100% | 100% | 100% | 89.41% | 0% | 91.09% | 100% | 91.57% | 36% | 100% | 100% | 0 |
| 102141 | RS Jiwa Islam Klender | 10 | 2022 | - | 91.11% | 98% | 100% | 0% | 91.83% | 0% | 67.19% | 0% | 99.37% | 92.73% | 100% | 100% | 0 |
| 102142 | RS Umum Haji Jakarta | 10 | 2022 | - | 98.81% | 96% | 100% | 33.33% | 81.36% | 2.19% | 100% | 90.45% | 60.81% | 0% | 95.1% | 100% | 0 |
| 102143 | RS Umum Harum | 10 | 2022 | - | 86% | 100% | 100% | 0% | 84.16% | 4.72% | 67.11% | 100% | 99.98% | 88.89% | 100% | 83.33% | |
| 102144 | RS Badan Pengusahaan Batam | 10 | 2022 | - | 87.98% | 99% | 100% | 100% | 77.9% | 0% | 90.86% | 98.41% | 87.96% | 75% | 100% | 93.33% | 0 |
| 102145 | RS Umum AL Dr. Mintoharjo | 10 | 2022 | - | 75% | 94% | 100% | 0% | 88.73% | 12.03% | 85.63% | 100% | 94.53% | 47.06% | 88.31% | 100% | 0 |
| 102146 | RS Islam Garam Kalianget | 10 | 2022 | - | 84.54% | 100% | 100% | 14.29% | 52.02% | 0% | 87.85% | 93.55% | 45.31% | 0% | 100% | 100% | 0 |
| 102147 | RS Umum Keluarga Kita | 10 | 2022 | - | 86% | 92% | 100% | 20% | 86.52% | 0% | 72.24% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102148 | RS Permata Hati Lamongan | 10 | 2022 | - | 85.5% | 100% | 100% | 0% | 80% | 0% | 92.21% | 92.31% | 83.33% | 100% | 100% | 100% | 97 |
| 102149 | RS Umum Daerah Gambiran | 10 | 2022 | - | 71.53% | 93% | 96.29% | 0% | 68.22% | 0% | 89.49% | 100% | 98.88% | 0% | 99.34% | 88.57% | 0 |
| 102150 | RS Ibu dan Anak Ferina | 10 | 2022 | - | 68.77% | 99% | 100% | 100% | 71.4% | 9.09% | 84.62% | 100% | 100% | 100% | 100% | 11.11% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.