Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 102201 | RS Advent Manado | 3 | 2023 | 96.25% | 98% | 99.98% | 100% | 21.76% | 20.75% | 89.81% | 97.83% | 100% | 0% | 89.16% | 90% | 0 |
| 102202 | RS Umum Daerah Beriman | 3 | 2023 | 86.22% | 93% | 100% | 0% | 81.19% | 0% | 92.82% | 100% | 99.46% | 86.46% | 100% | 100% | 0 |
| 102203 | RS Gunung Maria | 3 | 2023 | 83% | 94% | 99.5% | 64.81% | 100% | 0% | 96% | 0% | 99% | 0% | 100% | 0% | 0 |
| 102204 | RS Umum Daerah Akhmad Berahim | 3 | 2023 | 90.54% | 100% | 84.74% | 0% | 71.88% | 0% | 100% | 100% | 95.38% | 83.33% | 82.76% | 100% | 0 |
| 102205 | RS Gigi dan Mulut Universitas Sam Ratulangi | 3 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 0% | 0 |
| 102206 | RS Hikmah Citra medika Sengkang | 3 | 2023 | 90.5% | 89% | 96.58% | 100% | 100% | 0% | 99.58% | 100% | 92.8% | 80% | 100% | 88.89% | 0 |
| 102207 | RS Umum Siloam Hospital Manado | 3 | 2023 | 91.58% | 100% | 100% | 0% | 72.62% | 37.87% | 68.46% | 89.71% | 100% | 71.43% | 100% | 95.86% | 0 |
| 102208 | RS Umum Daerah Siwa | 3 | 2023 | 93.11% | 95% | 95.85% | 0% | 87.5% | 0% | 80.96% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 102209 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 3 | 2023 | 100% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 102210 | RS Umum Manado Medical Center | 3 | 2023 | 93.45% | 100% | 100% | 93.75% | 93.67% | 2.86% | 91.6% | 100% | 92.09% | 93.18% | 100% | 100% | 0 |
| 102211 | RS Pratama Sebatik | 3 | 2023 | 74.95% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 93.85% | 0% | 100% | 0% | 0 |
| 102212 | RS Hermina Manado | 3 | 2023 | 94.5% | 100% | 100% | 50% | 51.38% | 1.16% | 61.73% | 100% | 98.41% | 87.5% | 100% | 100% | 0 |
| 102213 | RS Umum Daerah ODSK | 3 | 2023 | 87.28% | 87% | 97.16% | 0% | 98.51% | 0% | 93.33% | 100% | 90.98% | 88.46% | 100% | 100% | 0 |
| 102214 | RS Siloam Hospitals Balikpapan | 3 | 2023 | 86.22% | 100% | 100% | 0% | 54.97% | 8.52% | 87.34% | 100% | 83.06% | 82.61% | 100% | 99.62% | 0 |
| 102215 | RS Siloam Paal Dua | 3 | 2023 | 91.06% | 93% | 100% | 100% | 100% | 0% | 85.16% | 100% | 98.97% | 100% | 100% | 100% | 0 |
| 102216 | RS Fatima Makale | 3 | 2023 | 73.65% | 98% | 100% | 100% | 98.72% | 0% | 48.25% | 100% | 90.26% | 95.65% | 97.68% | 100% | 0 |
| 102217 | RS Umum Aisyiyah St. Khadijah | 3 | 2023 | 73.07% | 85% | 94.66% | 100% | 45.07% | 0% | 82.64% | 100% | 86.53% | 0% | 88.51% | 100% | 0 |
| 102218 | RS Umum Daerah Abdul Wahab Sjahranie | 3 | 2023 | 80% | 85% | 97.4% | 0% | 11.76% | 0% | 81.14% | 100% | 99.38% | 0% | 97.9% | 100% | 0 |
| 102219 | RS Umum Daerah Amurang | 3 | 2023 | 92.5% | 79% | 97% | 0% | 91% | 0% | 96.67% | 100% | 95% | 90% | 93.33% | 100% | 0 |
| 102220 | RS Ibu dan Anak Sayang Ibu | 3 | 2023 | 95.43% | 98% | 100% | 20% | 93.59% | 0% | 67.76% | 100% | 86.62% | 0% | 100% | 0% | 0 |
| 102221 | RS Umum Daerah Banggai | 3 | 2023 | 92.86% | 86% | 92.06% | 0% | 97.52% | 0% | 100% | 100% | 87.5% | 100% | 100% | 0% | 0 |
| 102222 | RS Kalooran | 3 | 2023 | 97.72% | 94% | 93% | 0% | 19.4% | 0% | 73.89% | 100% | 84.02% | 77.87% | 83.33% | 100% | 0 |
| 102223 | RS Umum Carsa Tarakan | 3 | 2023 | 70% | 90% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 102224 | RS Umum Daerah Kota Kotamobagu | 3 | 2023 | 85.82% | 96% | 96.31% | 0% | 25.86% | 22.22% | 98.46% | 100% | 69.02% | 100% | 96.59% | 0% | 0 |
| 102225 | RS Umum Daerah Latemmamala Soppeng | 3 | 2023 | 85.38% | 87% | 92.39% | 88.46% | 49.67% | 3.95% | 84.2% | 89.53% | 98.05% | 100% | 100% | 100% | 0 |
| 102226 | RS Umum Daerah Maria Walanda Maramis | 3 | 2023 | 81.33% | 95% | 92.22% | 0% | 51.83% | 14.63% | 66.74% | 99% | 93.91% | 0% | 96.2% | 83.33% | 0 |
| 102227 | RS Umum Daerah Andi Djemma Masamba | 3 | 2023 | 60.99% | 98% | 94.42% | 76.19% | 68.05% | 0% | 86.26% | 100% | 99.74% | 81.37% | 66.98% | 0% | 0 |
| 102228 | RSUP Prof. Dr. R. D. Kandou | 3 | 2023 | 89.17% | 100% | 100% | 78.57% | 93.07% | 0.9% | 98.72% | 100% | 98.39% | 100% | 100% | 100% | 0 |
| 102229 | Sentra Medika Hospital Minahasa Utara | 3 | 2023 | 77.15% | 98% | 97.76% | 100% | 81% | 32.99% | 71.12% | 100% | 86.53% | 100% | 100% | 100% | 0 |
| 102230 | RS Hikmah Sejahtera Sukamaju | 3 | 2023 | 83% | 85% | 95% | 85% | 85% | 100% | 80% | 100% | 83% | 80% | 90% | 82% | 0 |
| 102231 | RS Umum Daerah Bolaang Mongondow Utara | 3 | 2023 | 63.55% | 98% | 100% | 0% | 25.38% | 0% | 100% | 100% | 94.2% | 0% | 100% | 100% | 0 |
| 102232 | RS Bethesda GMIM Tomohon | 3 | 2023 | 79.84% | 92% | 96.11% | 0% | 16.03% | 0% | 86.63% | 100% | 86.26% | 0% | 98.17% | 0% | 0 |
| 102233 | RS Umum Daerah Tagulandang | 3 | 2023 | 79% | 79% | 93.75% | 100% | 96.1% | 100% | 100% | 93.33% | 99.81% | 85.71% | 100% | 100% | 0 |
| 102234 | RS Bhayangkara Balikpapan | 3 | 2023 | 90% | 100% | 100% | 100% | 88% | 0% | 85.33% | 100% | 90% | 90% | 100% | 100% | 0 |
| 102235 | RS Umum Daerah Mitra Sehat | 3 | 2023 | 94% | 100% | 100% | 0% | 80.11% | 0% | 80.77% | 100% | 81.24% | 0% | 100% | 0% | 0 |
| 102236 | RS Umum Anugrah Pangkajene | 3 | 2023 | 85% | 85% | 93.33% | 80% | 88.24% | 5% | 85% | 100% | 90% | 85.71% | 93.33% | 80% | 0 |
| 102237 | RS Ibu Anak Asih Balikpapan | 3 | 2023 | 89.73% | 100% | 100% | 100% | 81.9% | 1.75% | 83.17% | 100% | 93.6% | 85.71% | 100% | 100% | 0 |
| 102238 | RS Umum Daerah Anugerah | 3 | 2023 | 78.52% | 93% | 100% | 0% | 96.55% | 0% | 92.15% | 100% | 100% | 86.78% | 100% | 100% | 0 |
| 102239 | RS Umum Daerah Bolaang Mongondow Selatan | 3 | 2023 | 59.35% | 98% | 100% | 0% | 80.83% | 4.17% | 89.86% | 100% | 92.31% | 0% | 88.57% | 100% | 0 |
| 102240 | RS Umum Inco Sorowako | 3 | 2023 | 91.67% | 96% | 100% | 100% | 94.16% | 0% | 95.24% | 100% | 98.33% | 100% | 100% | 100% | 0 |
| 102241 | RS Umum Daerah Lasinrang Pinrang | 3 | 2023 | 96.12% | 89% | 96.07% | 91.3% | 84.36% | 14.62% | 90.75% | 100% | 77.84% | 0% | 41.33% | 75% | 0 |
| 102242 | RS Bhayangkara Palu | 3 | 2023 | 99.5% | 97% | 100% | 100% | 91.67% | 100% | 98.67% | 100% | 95.24% | 60% | 86.96% | 100% | 0 |
| 102243 | RS Umum Daerah Ampana | 3 | 2023 | 77.8% | 70% | 91.33% | 94.29% | 44.44% | 0% | 97.84% | 100% | 99.9% | 0% | 90.91% | 100% | 0 |
| 102244 | RS Ibu dan Anak Jimmy Medika Borneo | 3 | 2023 | 87.5% | 97% | 94% | 100% | 62.24% | 0% | 30.86% | 0% | 72.88% | 22.5% | 76.74% | 100% | 0 |
| 102245 | RS Ibu Anak Asy Syifa | 3 | 2023 | 100% | 0% | 100% | 100% | 70.51% | 100% | 70.37% | 100% | 100% | 0% | 0% | 0% | 0 |
| 102246 | RS Umum Daerah dr. La Palaloi | 3 | 2023 | 98.77% | 98% | 98.76% | 0% | 70.51% | 22.05% | 62.33% | 100% | 99.25% | 0% | 92.27% | 100% | 0 |
| 102247 | RS Umum Mokopido Toli-Toli | 3 | 2023 | 89.31% | 96% | 100% | 0% | 81.54% | 0% | 100% | 100% | 94.72% | 94.13% | 100% | 100% | 0 |
| 102248 | RS Umum Sis Al Jufri Palu | 3 | 2023 | 92.09% | 97% | 100% | 100% | 71.98% | 0% | 77.22% | 100% | 74.71% | 0% | 100% | 0% | 0 |
| 102249 | RS Umum Hj. Zubaeda Bantilan | 3 | 2023 | 82.5% | 100% | 100% | 0% | 98.86% | 0% | 100% | 0% | 100% | 60% | 100% | 0% | 0 |
| 102250 | RS GKST Tentena | 3 | 2023 | 84.56% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.