Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102201 | RS Ibu dan Anak Graha Medika | 10 | 2022 | - | 94.19% | 100% | 98.08% | 96% | 91.37% | 1.03% | 82.63% | 100% | 76.85% | 96.73% | 100% | 100% | 0 |
| 102202 | RS Umum Islam Cahaya Giri Gresik | 10 | 2022 | - | 87.38% | 100% | 100% | 0% | 86.46% | 0% | 87.16% | 100% | 91.53% | 83.33% | 100% | 100% | 0 |
| 102203 | RS Nahdlatul Ulama Tuban | 10 | 2022 | - | 93.18% | 98% | 100% | 100% | 100% | 0.67% | 83.76% | 100% | 100% | 0% | 100% | 100% | 0 |
| 102204 | RS Fathma Medika | 10 | 2022 | - | 97.57% | 98% | 100% | 100% | 89.17% | 0% | 54.64% | 99.16% | 90.2% | 0% | 100% | 100% | 0 |
| 102205 | RS Ibu dan Anak Husada Bunda | 10 | 2022 | - | 75% | 75% | 83.87% | 0% | 81.48% | 0% | 100% | 82.35% | 0% | 84.21% | 100% | 0% | 0 |
| 102206 | RS Umum Panti Waluya Sawahan Malang | 10 | 2022 | - | 93.2% | 95% | 98.16% | 100% | 84.21% | 3.42% | 83.47% | 100% | 82.71% | 70% | 98.16% | 100% | 0 |
| 102207 | RS Ibu dan Anak Nur Ummi Numbi | 10 | 2022 | - | 96.67% | 97% | 100% | 100% | 88.95% | 0% | 80% | 100% | 95.15% | 100% | 100% | 100% | 0 |
| 102208 | RS National Hospital | 10 | 2022 | - | 85.47% | 88% | 99.21% | 0% | 81.95% | 4.37% | 68.27% | 72.92% | 99.21% | 0% | 91.35% | 100% | 0 |
| 102209 | RS Umum Sumekar | 10 | 2022 | - | 97.83% | 100% | 100% | 80% | 91.36% | 3.23% | 100% | 0% | 95.91% | 0% | 100% | 93.58% | 85 |
| 102210 | RS Ibu dan Anak Bunda Sejahtera | 10 | 2022 | - | 99.49% | 100% | 100% | 0% | 86.07% | 0% | 56.88% | 100% | 99.5% | 100% | 100% | 100% | 0 |
| 102211 | RS Bhakti Rahayu | 10 | 2022 | - | 91% | 92% | 93% | 90.91% | 46.58% | 5.81% | 63.3% | 100% | 97.76% | 100% | 99.28% | 80% | 0 |
| 102212 | RS Ibu dan Anak Kendangsari Surabaya | 10 | 2022 | - | 89.25% | 100% | 100% | 100% | 77.75% | 8.33% | 85.84% | 100% | 100% | 92.94% | 100% | 100% | 0 |
| 102213 | RS Umum Mabarrot MWC NU | 10 | 2022 | - | 88.32% | 95% | 100% | 0% | 78.57% | 1.27% | 70.54% | 100% | 87.5% | 100% | 91.05% | 0% | 0 |
| 102214 | RS Ibu dan Anak Harapan Mulia | 10 | 2022 | - | 87% | 90% | 100% | 81.82% | 55.11% | 3.54% | 80% | 100% | 100% | 50% | 100% | 100% | 0 |
| 102215 | RS Muji Rahayu | 10 | 2022 | - | 93.57% | 100% | 100% | 0% | 100% | 0% | 45.08% | 100% | 9.2% | 87.5% | 100% | 100% | 0 |
| 102216 | RS Umum Daerah Kota Malang | 10 | 2022 | - | 88.42% | 100% | 100% | 0% | 94.07% | 2.17% | 96.46% | 100% | 98.1% | 93.75% | 100% | 100% | 0 |
| 102217 | RS Ibu dan Anak Cempaka Putih Permata | 10 | 2022 | - | 82.49% | 92% | 66.67% | 100% | 55.32% | 0% | 100% | 100% | 99.42% | 0% | 100% | 100% | 0 |
| 102218 | RS Umum dr. Suyudi | 10 | 2022 | - | 96.25% | 100% | 100% | 100% | 93.5% | 96.63% | 89% | 100% | 93.5% | 93.62% | 100% | 90.91% | 0 |
| 102219 | RS Umum Daerah Malingping | 10 | 2022 | - | 81.17% | 92% | 99.5% | 100% | 70.42% | 2.41% | 90.67% | 91.67% | 93.51% | 100% | 97.67% | 75% | 0 |
| 102220 | RS Umum dr. Suyudi | 10 | 2022 | - | 96.25% | 100% | 100% | 100% | 93.5% | 3.37% | 89% | 100% | 93.5% | 93.62% | 100% | 90.91% | 87.02 |
| 102221 | RS Husada Utama Surabaya | 10 | 2022 | - | 100% | 100% | 100% | 100% | 88% | 1.2% | 54.68% | 100% | 99.52% | 56.67% | 100% | 100% | 0 |
| 102222 | RS Umum Daerah Dr. Saiful Anwar | 10 | 2022 | - | 98.58% | 93% | 99.95% | 66.67% | 74.74% | 14.87% | 52.05% | 95.45% | 98.03% | 60% | 91.89% | 100% | 0 |
| 102223 | RS Umum Persada Hospital | 10 | 2022 | - | 94.54% | 95% | 100% | 0% | 75.56% | 0% | 73.59% | 100% | 98.77% | 100% | 100% | 100% | 0 |
| 102224 | RS Ibu dan Anak Galeri Candra Malang | 10 | 2022 | - | 85.81% | 86% | 100% | 100% | 80% | 0% | 79.55% | 100% | 97.96% | 96.47% | 100% | 100% | 0 |
| 102225 | RS Muhammadiyah Babat | 10 | 2022 | - | 80.71% | 100% | 81.36% | 75% | 54.75% | 4.86% | 89.15% | 98.14% | 99.94% | 66.67% | 77.78% | 100% | 0 |
| 102226 | RS Umum Bhayangkara Kediri | 10 | 2022 | - | 91.01% | 100% | 100% | 85.71% | 80.86% | 0% | 99.69% | 100% | 100% | 89.01% | 100% | 100% | 0 |
| 102227 | RS Ibu dan Anak Lombok Dua Dua | 10 | 2022 | - | 85.5% | 100% | 100% | 100% | 91.69% | 0% | 93.92% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102228 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 10 | 2022 | - | 82.92% | 85% | 99.93% | 40% | 84.64% | 2.69% | 90.28% | 100% | 84.04% | 100% | 97.97% | 100% | 0 |
| 102229 | RS Misi Lebak | 10 | 2022 | - | 97% | 99% | 98.7% | 100% | 89.42% | 0% | 48.52% | 100% | 100% | 60.22% | 96.13% | 100% | 0 |
| 102230 | RS Umum Intan Medika | 10 | 2022 | - | 93% | 100% | 100% | 100% | 66.59% | 0% | 80.29% | 100% | 96.76% | 63.33% | 100% | 100% | 0 |
| 102231 | RS Gatoel | 10 | 2022 | - | 97% | 100% | 100% | 100% | 99.12% | 1.59% | 89.23% | 100% | 96.72% | 98.82% | 100% | 100% | 0 |
| 102232 | RS Kartini | 10 | 2022 | - | 90% | 89% | 89% | 93.02% | 75% | 4.55% | 75% | 100% | 99.5% | 40% | 100% | 100% | 0 |
| 102233 | RS Onkologi | 10 | 2022 | - | 89.11% | 100% | 100% | 0% | 53.08% | 0% | 71.88% | 100% | 98.1% | 92.86% | 0% | 100% | 0 |
| 102234 | RS Umum Mitra Keluarga Surabaya | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 94.2% | 84.85% | 99.97% | 0% | 95.9% | 0% | 0 |
| 102235 | RS Ibu dan Anak Lombok Dua Dua Lontar | 10 | 2022 | - | 85.2% | 91% | 100% | 0% | 94.29% | 0% | 61.61% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102236 | RS Umum Islam Siti Aisyah | 10 | 2022 | - | 94.15% | 93% | 99.98% | 100% | 72.14% | 0% | 77.8% | 100% | 99.65% | 75% | 100% | 100% | 0 |
| 102237 | RS EMC Alam Sutera | 10 | 2022 | - | 88.23% | 100% | 99.89% | 0% | 92.67% | 21.24% | 58.46% | 100% | 99.16% | 100% | 100% | 100% | 0 |
| 102238 | RS Bhirawa Bhakti | 10 | 2022 | - | 100% | 100% | 97.55% | 88.89% | 98.81% | 100% | 98.75% | 97.94% | 95.82% | 98.72% | 100% | 93.75% | 0 |
| 102239 | RS Umum Santa Clara | 10 | 2022 | - | 82.38% | 88% | 100% | 0% | 92.86% | 3.64% | 57.19% | 100% | 95.8% | 0% | 100% | 100% | 0 |
| 102240 | RS Umum Daerah Ngimbang | 10 | 2022 | - | 76.95% | 83% | 98.39% | 100% | 71.88% | 8.78% | 94.08% | 98.81% | 76.1% | 70% | 97.92% | 100% | 0 |
| 102241 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 10 | 2022 | - | 90.32% | 99% | 99.98% | 30.77% | 100% | 0% | 98.68% | 100% | 96.2% | 46.61% | 99.31% | 100% | 0 |
| 102242 | RS Umum Ratih | 10 | 2022 | - | 87% | 98% | 95.56% | 100% | 70% | 0% | 71.67% | 97.14% | 98.89% | 97.14% | 100% | 100% | 0 |
| 102243 | RS Khusus Kanker Onkologi Sentani | 10 | 2022 | - | 98.45% | 91% | 97.26% | 0% | 87.5% | 0% | 68% | 0% | 86.62% | 100% | 100% | 0% | 0 |
| 102244 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 10 | 2022 | - | 86% | 100% | 100% | 88.89% | 98.69% | 3.33% | 100% | 100% | 98.97% | 82.29% | 100% | 100% | 0 |
| 102245 | RS Baptis Kediri | 10 | 2022 | - | 94.94% | 99% | 100% | 0% | 88.89% | 0% | 81.53% | 98.82% | 99.92% | 59.09% | 100% | 100% | 0 |
| 102246 | RS Bedah Mitra Sehat | 10 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 102247 | RS Umum Aminah Blitar | 10 | 2022 | 01-01-1970 | 97.6% | 99% | 99.96% | 100% | 88.22% | 0.91% | 42.39% | 100% | 100% | 57.14% | 100% | 95.65% | 0 |
| 102248 | RS Ibu dan Anak Aisyiyah | 10 | 2022 | - | 85.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 98% | 100% | 0% | 0 |
| 102249 | RS Ichsan Medical Center | 10 | 2022 | - | 100% | 100% | 100% | 100% | 96.83% | 0% | 40.74% | 100% | 90.53% | 100% | 100% | 100% | 0 |
| 102250 | RS Umum Daerah dr. Mohamad Soewandhie | 10 | 2022 | - | 94% | 99% | 98.96% | 100% | 89.31% | 1.32% | 84.08% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.