Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 102301 | RS Umum Daerah Toto Kabila | 3 | 2023 | 86.5% | 97% | 96.62% | 100% | 100% | 0.25% | 78.71% | 77.78% | 98.36% | 80% | 100% | 100% | 0 |
| 102302 | RS Fatima Pare-Pare | 3 | 2023 | 85% | 95% | 99.98% | 25% | 12.54% | 1.79% | 63.08% | 86.82% | 100% | 91.67% | 100% | 100% | 0 |
| 102303 | RS Umum Daerah Haji Makassar | 3 | 2023 | 83% | 92% | 100% | 100% | 91.88% | 1.01% | 93.77% | 100% | 100% | 94% | 100% | 90.91% | 0 |
| 102304 | RS Umum Daerah dr. Hasri Ainun Habibie | 3 | 2023 | 84.29% | 96% | 100% | 100% | 80.6% | 0.62% | 100% | 100% | 87.48% | 0% | 100% | 0% | 0 |
| 102305 | RS Umum Daerah Sawerigading | 3 | 2023 | 88.29% | 93% | 100% | 33.33% | 96% | 3% | 100% | 100% | 97.86% | 0% | 100% | 100% | 0 |
| 102306 | RS Umum Daerah dr. M. Mohammad Dunda | 3 | 2023 | 96.84% | 100% | 100% | 0% | 33.54% | 0% | 100% | 100% | 99.89% | 100% | 100% | 0% | 0 |
| 102307 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 3 | 2023 | 90.22% | 96% | 100% | 0% | 89.58% | 3.39% | 90.69% | 100% | 96.05% | 100% | 100% | 100% | 0 |
| 102308 | RS Dr. Hasri Ainun Habibie Parepare | 3 | 2023 | 95.69% | 80% | 92.08% | 80% | 90.91% | 0% | 94.98% | 100% | 100% | 73.51% | 100% | 100% | 0 |
| 102309 | RS Umum Daerah Provinsi Papua Barat | 3 | 2023 | 0% | 0% | 91.51% | 100% | 64.58% | 0% | 69.46% | 100% | 98.15% | 67.42% | 60.56% | 0% | 0 |
| 102310 | RS Mutiara | 3 | 2023 | 94.42% | 94% | 100% | 0% | 100% | 0% | 73.3% | 100% | 88.22% | 0% | 100% | 0% | 0 |
| 102311 | RS AT Medika | 3 | 2023 | 100% | 100% | 100% | 100% | 77.37% | 0.11% | 77.87% | 100% | 96.83% | 0% | 100% | 0% | 0 |
| 102312 | RS Umum Daerah Kabupaten Buton Utara | 3 | 2023 | 85% | 85% | 100% | 100% | 100% | 5% | 100% | 100% | 64.16% | 100% | 100% | 100% | 0 |
| 102313 | RS Ibu dan Anak Siti Khadidjah | 3 | 2023 | 75.16% | 98% | 100% | 100% | 95.79% | 0% | 94.46% | 100% | 99.39% | 100% | 100% | 100% | 0 |
| 102314 | RS Bunda | 3 | 2023 | 82.5% | 100% | 100% | 100% | 85.62% | 0% | 93.91% | 100% | 80.95% | 97.19% | 0% | 0% | 0 |
| 102315 | RS Ibu dan Anak Amanat | 3 | 2023 | 95.51% | 92% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102316 | RS Umum Daerah Bumi Panua | 3 | 2023 | 68.5% | 81% | 99.64% | 91.67% | 58.84% | 5.48% | 87.8% | 100% | 80.96% | 78.12% | 100% | 100% | 0 |
| 102317 | RS Kasih Herlina | 3 | 2023 | 73.33% | 85% | 100% | 94.12% | 100% | 3.8% | 61.15% | 100% | 99.59% | 97.73% | 100% | 99.78% | 0 |
| 102318 | RS Umum Daerah Scholoo Keyen | 3 | 2023 | 77.1% | 60% | 0% | 0% | 49.66% | 12.12% | 99.05% | 0% | 98.48% | 82.93% | 100% | 0% | 0 |
| 102319 | RS Politeknik Ilmu Pelayaran (PIP) Makassar | 3 | 2023 | 0% | 0% | 0% | % | 100% | % | 100% | 0% | 56.66% | 0% | 0% | 0% | 0 |
| 102320 | RS Umum Daerah Kota Tidore Kepulauan | 3 | 2023 | 93.22% | 95% | 100% | 0% | 2.6% | 1.16% | 93.31% | 100% | 97.36% | 93.33% | 100% | 0% | 0 |
| 102321 | RS Umum Daerah Andi Makkasau Parepare | 3 | 2023 | 93.74% | 100% | 100% | 100% | 81.78% | 4.96% | 88.9% | 100% | 99.84% | 97.3% | 100% | 100% | 0 |
| 102322 | RS Umum Daerah Tobelo | 3 | 2023 | 74% | 89% | 85.61% | 20% | 67.19% | 6.76% | 97.71% | 100% | 80.99% | 66.67% | 88.82% | 100% | 0 |
| 102323 | RS Umum Luramay | 3 | 2023 | 95% | 95% | 100% | 0% | 100% | % | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102324 | RS Otak & Jantung Pertamina Royal Biringkanaya | 3 | 2023 | 92.96% | 100% | 100% | 0% | 99.47% | 100% | 44.19% | 100% | 0% | 0% | 100% | 0% | 0 |
| 102325 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 3 | 2023 | 92.71% | 100% | 100% | 100% | 60% | 0.74% | 100% | 100% | 82.6% | 100% | 100% | 100% | 0 |
| 102326 | RSUP Dr. Wahidin Sudirohusodo | 3 | 2023 | 75.11% | 96% | 100% | 0% | 93.06% | 0% | 0% | 100% | 0% | 0% | 98.46% | 100% | 0 |
| 102327 | RS Umum St. Madyang | 3 | 2023 | 83.44% | 90% | 100% | 66.67% | 58.47% | 2.34% | 68.5% | 100% | 100% | 76% | 100% | 0% | 0 |
| 102328 | RS Ibnu Sina Makassar | 3 | 2023 | 85.88% | 96% | 100% | 0% | 14.95% | 0% | 37.76% | 100% | 98.99% | 0% | 100% | 100% | 0 |
| 102329 | RS Umum Daerah Sele Be Solu | 3 | 2023 | 80% | 82% | 99.05% | 100% | 83.72% | 48.15% | 75.72% | 65.33% | 89.05% | 100% | 100% | 100% | 0 |
| 102330 | RS Mata Makassar | 3 | 2023 | 93.44% | 100% | 99.79% | 0% | 97% | 3.12% | 100% | 100% | 88.41% | 100% | 100% | 100% | 0 |
| 102331 | RS Umum Daerah Sanana | 3 | 2023 | 62% | 98% | 98.93% | 0% | 93.49% | 0% | 100% | 100% | 100% | 0% | 90% | 100% | 0 |
| 102332 | RS Umum Biak | 3 | 2023 | 93.93% | 100% | 100% | 100% | 56.99% | 1.96% | 85.16% | 100% | 0% | 100% | 98.07% | 100% | 0 |
| 102333 | RS Umum Daerah dr. Zainal Umar Sidiki | 3 | 2023 | 0% | 0% | 100% | 100% | 100% | 100% | 96.84% | 100% | 100% | 0% | 100% | 0% | 0 |
| 102334 | RS Divari Medical Center | 3 | 2023 | 86.19% | 80% | 100% | 0% | 93.33% | 0% | 91.67% | 100% | 67.57% | 85.71% | 100% | 100% | 0 |
| 102335 | RS Umum Daerah Boliyohuto | 3 | 2023 | 99.04% | 99% | 100% | 0% | 41.41% | 0% | 52.38% | 100% | 97.97% | 83.33% | 100% | 100% | 0 |
| 102336 | RS Benyamin Guluh Kolaka | 3 | 2023 | 87.01% | 83% | 98.36% | 100% | 72.44% | 100% | 95.76% | 100% | 91.99% | 96.21% | 100% | 100% | 0 |
| 102337 | RS Bahteramas Provinsi Sultra | 3 | 2023 | 86.87% | 92% | 96.08% | 100% | 44.35% | 2.25% | 88.85% | 100% | 98.99% | 88% | 86.5% | 100% | 0 |
| 102338 | RS Hermina Makassar | 3 | 2023 | 96.07% | 98% | 100% | 100% | 41.36% | 4.07% | 96.79% | 100% | 100% | 86.21% | 100% | 100% | 0 |
| 102339 | RS Tk. IV 16.07.01 TNI AD Ternate | 3 | 2023 | 100% | 100% | 100% | 100% | 99.74% | 0% | 100% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 102340 | RS Antam Nikel Pomalaa | 3 | 2023 | 97.76% | 96% | 99.67% | 0% | 84.92% | 0% | 41.94% | 100% | 100% | 0% | 87.04% | 0% | 0 |
| 102341 | RS Hermina Kendari | 3 | 2023 | 89.77% | 96% | 99.52% | 62.5% | 61.29% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 102342 | RS Umum Daerah H.M.Djafar Harun | 3 | 2023 | 95.64% | 100% | 100% | 100% | 97.07% | 0% | 100% | 100% | 98.41% | 0% | 100% | 0% | 0 |
| 102343 | RS Umum Dharma Ibu Ternate | 3 | 2023 | 93.18% | 100% | 100% | 0% | 99.27% | 8.77% | 63.99% | 100% | 100% | 64.29% | 100% | 75% | 0 |
| 102344 | RS Umum Bunda pengharapan | 3 | 2023 | 64.3% | 84% | 98.08% | 100% | 89.21% | 5.17% | 73.24% | 100% | 89.26% | 96.67% | 99.36% | 100% | 0 |
| 102345 | RS Umum Wamena | 3 | 2023 | 81.75% | 81% | 80.8% | 80% | 66.33% | 12% | 100% | 100% | 95.4% | 0% | 80% | 80% | 0 |
| 102346 | RS Umum Tiara Sentosa | 3 | 2023 | 98.92% | 99% | 100% | 100% | 98.57% | 2.86% | 99.6% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102347 | RS Umum Daerah Kabupaten Bombana | 3 | 2023 | 81.07% | 81% | 100% | 88.24% | 88.72% | 89.04% | 100% | 100% | 90.36% | 92.9% | 100% | 100% | 0 |
| 102348 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 3 | 2023 | 72.5% | 100% | 100% | 0% | 61.72% | 0% | 100% | 0% | 0% | 100% | 0% | 0% | 0 |
| 102349 | RS Umum Daerah Kabupaten Buton Selatan | 3 | 2023 | 73% | 100% | 100% | 50% | 83.61% | 0% | 77.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102350 | RS Umum Sofifi | 3 | 2023 | 86% | 85% | 95.09% | 0% | 88.52% | 0% | 50% | 100% | 81.06% | 75.38% | 88.1% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.