Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102401 | RS Umum Daerah Cideres | 10 | 2022 | - | 80.17% | 89% | 96.67% | 75% | 79.37% | 19.16% | 87.35% | 93.06% | 90.73% | 81.36% | 100% | 100% | 0 |
| 102402 | RS Islam Jakarta Sukapura | 10 | 2022 | - | 91.47% | 95% | 100% | 0% | 92.33% | 2.34% | 58.64% | 100% | 100% | 100% | 92.31% | 100% | 0 |
| 102403 | RS Umum Annisa | 10 | 2022 | - | 86.36% | 100% | 87.5% | 50% | 94.52% | 5.13% | 75.53% | 93.33% | 50% | 23.81% | 83.33% | 100% | 76 |
| 102404 | RS Umum Daerah Sawah Besar | 10 | 2022 | - | 82.7% | 100% | 100% | 0% | 86.07% | 0% | 63.89% | 100% | 84.53% | 80% | 100% | 100% | 96.85 |
| 102405 | RS Jantung Hasna Medika Kuningan | 10 | 2022 | - | 94.05% | 100% | 100% | 0% | 38.29% | 0% | 95.1% | 100% | 98.5% | 94.25% | 100% | 100% | 0 |
| 102406 | RS Ukrida | 10 | 2022 | - | 95.35% | 96% | 99.36% | 11.11% | 84.31% | 3.64% | 83.17% | 100% | 92.09% | 63.64% | 99.36% | 90% | 0 |
| 102407 | RS Umum Daerah Kesehatan Kerja | 10 | 2022 | - | 57% | 68% | 100% | 100% | 50.74% | 0% | 100% | 100% | 93.81% | 100% | 75.26% | 0% | 0 |
| 102408 | RS Umum Puri Medika | 10 | 2022 | - | 97.5% | 98% | 100% | 100% | 91.31% | 0% | 88.08% | 100% | 88.67% | 94.44% | 100% | 100% | 0 |
| 102409 | Bogor Senior Hospital | 10 | 2022 | - | 96.32% | 95% | 100% | 0% | 81.11% | 0% | 86.96% | 100% | 96.29% | 0% | 100% | 100% | 0 |
| 102410 | RS Umum Daerah Johar Baru | 10 | 2022 | - | 92% | 97% | 100% | 0% | 86.64% | 0% | 61.54% | 100% | 90.35% | 80% | 100% | 100% | 0 |
| 102411 | RS Umum Siloam Hospitals Bogor | 10 | 2022 | - | 99.23% | 100% | 100% | 0% | 41.07% | 13.7% | 71.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102412 | RS Paru Provinsi Jawa Barat | 10 | 2022 | - | 98.98% | 99% | 91.18% | 100% | 80.44% | 0% | 76.53% | 100% | 96.15% | 79.17% | 98.72% | 100% | 0 |
| 102413 | RS Unggul Karsa Medika | 10 | 2022 | - | 87.05% | 94% | 100% | 100% | 93.35% | 0% | 84.97% | 100% | 100% | 94.77% | 100% | 100% | 89 |
| 102414 | RS Umum Daerah Kemayoran | 10 | 2022 | - | 96% | 85% | 92.7% | 0% | 100% | 0% | 90.02% | 100% | 98.46% | 80% | 100% | 100% | 99 |
| 102415 | RS Umum Mitra Keluarga Kelapa Gading | 10 | 2022 | - | 95.65% | 95% | 100% | 0% | 51.39% | 0% | 84.9% | 100% | 99.99% | 92.59% | 100% | 100% | 0 |
| 102416 | RS Umum Daerah Leuwiliang | 10 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102417 | RS Umum Daerah Waled | 10 | 2022 | - | 85.47% | 100% | 92.29% | 87.5% | 82.5% | 0% | 82.42% | 100% | 96% | 100% | 100% | 82.61% | |
| 102418 | RS Umum Daerah Cempaka Putih | 10 | 2022 | - | 86.45% | 98% | 100% | 0% | 100% | 0% | 72.13% | 100% | 96.63% | 90% | 100% | 100% | 0 |
| 102419 | RS Mitra Husada Ciawigebang | 10 | 2022 | - | 82.97% | 86% | 85.16% | 100% | 54.74% | 0% | 3.02% | 100% | 95.81% | 87.76% | 70.83% | 100% | |
| 102420 | RS Umum Puri Cinere | 10 | 2022 | - | 100% | 100% | 100% | 0% | 90.61% | 5.26% | 95.54% | 92.16% | 99.98% | 100% | 100% | 100% | 0 |
| 102421 | RS Umum Daerah Taman Sari | 10 | 2022 | - | 85.38% | 100% | 100% | 100% | 80.68% | 0% | 81.69% | 100% | 100% | 0% | 100% | 100% | 0 |
| 102422 | RS Harapan Sehati | 10 | 2022 | - | 94.34% | 100% | 51.16% | 75% | 85.89% | 2.27% | 37.5% | 100% | 84.38% | 10% | 5.88% | 36.36% | 0 |
| 102423 | RS Pertamina Cirebon | 10 | 2022 | 07-08-2024 | 91.5% | 100% | 100% | 100% | 92.19% | 0% | 57.53% | 100% | 80.23% | 97.3% | 100% | 100% | 0 |
| 102424 | RS Universitas Indonesia | 10 | 2022 | - | 46.53% | 99% | 98.95% | 100% | 37.5% | 10.31% | 80.47% | 100% | 83.64% | 93.55% | 98.57% | 100% | 0 |
| 102425 | RS Gigi dan Mulut FKG Univ. Indonesia | 10 | 2022 | - | 96% | 100% | 98.09% | 0% | 95.81% | 0% | 100% | 100% | 100% | 95.2% | 100% | 80% | 0 |
| 102426 | RS Mata Bandung Eye Center | 10 | 2022 | - | 91% | 100% | 100% | 0% | 85.95% | 4.88% | 90% | 100% | 100% | 100% | 100% | 100% | |
| 102427 | RS Umum Kuningan Medical Center | 10 | 2022 | - | 67.49% | 75% | 88.06% | 100% | 22.68% | 0% | 84.08% | 100% | 89.47% | 74.07% | 94.48% | 84.21% | 0 |
| 102428 | RS Umum Hermina Depok | 10 | 2022 | - | 98.44% | 100% | 99.93% | 100% | 90.16% | 0.17% | 86.16% | 100% | 100% | 94.85% | 93.86% | 91.67% | 0 |
| 102429 | RS EMC Sentul | 10 | 2022 | - | 94.16% | 100% | 100% | 100% | 95.33% | 7.69% | 58% | 100% | 94.94% | 88.41% | 100% | 79.05% | 0 |
| 102430 | RS Umum Daerah Arjawinangun | 10 | 2022 | - | 98.06% | 99% | 99.06% | 50% | 90.71% | 8.26% | 86.03% | 89.52% | 94.81% | 86.05% | 98.81% | 100% | 0 |
| 102431 | RS Ibu dan Anak Tambak | 10 | 2022 | - | 85.89% | 100% | 100% | 100% | 100% | 0% | 59.39% | 100% | 83.86% | 100% | 100% | 100% | 96.11 |
| 102432 | RS Umum Port Medical Center | 10 | 2022 | - | 92.81% | 94% | 100% | 50% | 100% | 4.76% | 59.04% | 100% | 98.66% | 100% | 100% | 0% | 77.79 |
| 102433 | RS Umum Tugu Ibu | 10 | 2022 | - | 79% | 98% | 97.07% | 100% | 61.6% | 2.19% | 43.84% | 100% | 94.31% | 0% | 100% | 100% | 0 |
| 102434 | RS Umum Mitra Plumbon | 10 | 2022 | - | 100% | 100% | 100% | 0% | 85.2% | 3.86% | 53.31% | 97.37% | 75.93% | 38.24% | 100% | 100% | 83.97 |
| 102435 | RS Umum Daerah Matraman | 10 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 86.17% | 100% | 100% | 100% | 0 |
| 102436 | RS Umum Royal Taruma | 10 | 2022 | - | 84.23% | 100% | 98.95% | 100% | 98.82% | 13.64% | 69.5% | 100% | 100% | 67.57% | 100% | 96.3% | 0 |
| 102437 | RS Umum dr Abdul Radjak Cengkareng | 10 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 95.24% | 0% | 82.22% | 100% | 100% | 100% | 0 |
| 102438 | RS Umum Daerah Tanah Abang | 10 | 2022 | - | 90.25% | 100% | 100% | 0% | 80.07% | 0% | 80.77% | 100% | 89.46% | 0% | 100% | 100% | 0 |
| 102439 | RS Umum Bunda Jakarta | 10 | 2022 | - | 98.51% | 100% | 100% | 100% | 50.83% | 0% | 79.16% | 100% | 96.69% | 81.19% | 100% | 100% | 0 |
| 102440 | RS Ibu dan Anak Safira | 10 | 2022 | - | 100% | 100% | 100% | 100% | 96.67% | 2.22% | 96.67% | 100% | 97.5% | 100% | 100% | 100% | 80.8 |
| 102441 | RS Umum Daerah Kep. Mentawai | 10 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102442 | RS Umum Efarina | 10 | 2022 | - | 78% | 78% | 96% | 95.33% | 92% | 4% | 92% | 93.33% | 99.99% | 80% | 99% | 78% | 0 |
| 102443 | RS Ibu dan Anak Restu Ibu | 10 | 2022 | - | 92% | 100% | 96.67% | 37.5% | 60.34% | 0% | 80% | 100% | 99.84% | 86.67% | 84.82% | 100% | 0 |
| 102444 | RS Umum Daerah dr. Rasidin Padang | 10 | 2022 | - | 87.8% | 92% | 99.55% | 66.67% | 50.6% | 21.05% | 92.23% | 100% | 90.03% | 0% | 100% | 100% | 0 |
| 102445 | RS Umum Wulan Windy | 10 | 2022 | - | 93.45% | 100% | 100% | 0% | 88.17% | 11.76% | 86.29% | 100% | 98.23% | 81.82% | 100% | 100% | 0 |
| 102446 | RS Umum Aisyiyah Padang | 10 | 2022 | - | 82.5% | 100% | 100% | 0% | 85.77% | 7.89% | 58.57% | 100% | 91.31% | 100% | 100% | 0% | 0 |
| 102447 | RS Islam Ibnu Sina Panti Yarsi | 10 | 2022 | - | 90.94% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102448 | RS Umum Haji Medan | 10 | 2022 | - | 85.29% | 0% | 100% | 100% | 0% | 87.5% | 89.46% | 100% | 100% | 0% | 0% | 0% | 0 |
| 102449 | RS Umum Latersia | 10 | 2022 | - | 94.5% | 89% | 100% | 93.33% | 90% | 4% | 90% | 85.71% | 88.57% | 85.71% | 87.5% | 92.86% | 0 |
| 102450 | RS Umum Mitra Medika | 10 | 2022 | - | 98.71% | 100% | 100% | 22.22% | 85.29% | 3.12% | 81.49% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.