Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 102351 | RS Umum Aliyah II | 3 | 2023 | 100% | 95% | 97.83% | 90% | 99.73% | 5.88% | 98.68% | 97.14% | 99.77% | 92.11% | 98.61% | 92% | 0 |
| 102352 | RS Umum Daerah Kab.Konawe Utara | 3 | 2023 | 94.77% | 98% | 97.29% | 100% | 100% | 0% | 100% | 100% | 95.07% | 100% | 92.07% | 100% | 0 |
| 102353 | RS Umum Aliyah | 3 | 2023 | 96.97% | 94% | 90.91% | 83.33% | 96.55% | 6.67% | 92% | 86.67% | 98.77% | 88.8% | 95% | 80% | 0 |
| 102354 | RS Umum Daerah Kabupaten Kolaka Timur | 3 | 2023 | 96.5% | 99% | 100% | 100% | 7.67% | 0% | 100% | 100% | 91.02% | 100% | 100% | 0% | 0 |
| 102355 | RS Umum Daerah Kabupaten Konawe Kepulauan | 3 | 2023 | 7% | 45% | 96.15% | 0% | 100% | 0% | 92.16% | 100% | 83.6% | 0% | 90.38% | 0% | 0 |
| 102356 | RS Umum Daerah Kabupaten Buton Tengah | 3 | 2023 | 48.5% | 84% | 72.88% | 0% | 81.86% | 0% | 100% | 0% | 91.33% | 0% | 100% | 0% | 0 |
| 102357 | RS Umum Wisata Universitas Indonesia Timur | 3 | 2023 | 75.49% | 73% | 100% | 100% | 64.54% | 1.72% | 94.93% | 100% | 99.89% | 90.57% | 100% | 60% | 0 |
| 102358 | RS Umum Dewi Sartika | 3 | 2023 | 95% | 100% | 100% | 68.42% | 100% | 24.39% | 79.82% | 100% | 95.06% | 100% | 90.36% | 100% | 0 |
| 102359 | RS Umum Daerah Kota Ternate | 3 | 2023 | 100% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 102360 | RS Umum Nabire | 3 | 2023 | 73.5% | 93% | 80% | 50% | 50% | 0% | 95% | 100% | 90% | 50% | 50% | 60% | 0 |
| 102361 | RS Ibu dan Anak Permata Hati | 3 | 2023 | 96.46% | 75% | 100% | 100% | 98.4% | 0% | 42.42% | 100% | 98.63% | 91.78% | 100% | 100% | 0 |
| 102362 | RS Hati Mulia | 3 | 2023 | 93.75% | 100% | 100% | 100% | 93.59% | 1.12% | 80.39% | 100% | 100% | 86.84% | 91.74% | 100% | 0 |
| 102363 | RS Umum Aliyah III | 3 | 2023 | 93.94% | 97% | 93.33% | 86.67% | 89.92% | 5% | 90.2% | 93.33% | 97.35% | 90.91% | 91.48% | 90% | 0 |
| 102364 | RS Grestelina | 3 | 2023 | 86.5% | 98% | 97.32% | 0% | 84.91% | 0% | 59.12% | 100% | 0% | 0% | 100% | 0% | 0 |
| 102365 | RS Umum Daerah Otanaha | 3 | 2023 | 78.32% | 96% | 95.07% | 100% | 87.43% | 1.79% | 67.48% | 100% | 99.74% | 0% | 100% | 100% | 0 |
| 102366 | RS Umum Daerah Labuha | 3 | 2023 | 97.23% | 100% | 98.1% | 66.67% | 60% | 0% | 100% | 95.8% | 80.83% | 0% | 95.93% | 100% | 0 |
| 102367 | RS Islam | 3 | 2023 | 85.76% | 100% | 100% | 100% | 68.35% | 11.32% | 88.76% | 100% | 97% | 86.96% | 100% | 100% | 0 |
| 102368 | RS Umum Daerah DR. Ir. Iwan Bokings Kab. Boalemo | 3 | 2023 | 100% | 94% | 97.78% | 100% | 100% | 0% | 100% | 83.33% | 100% | 0% | 100% | 100% | 0 |
| 102369 | RS Bhayangkara Lodewijk Mandatjan | 3 | 2023 | 95% | 100% | 100% | 0% | 100% | 100% | 97.97% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 102370 | RS Pratama Bisui Kab. Halmahera Selatan | 3 | 2023 | 91.5% | 90% | 90% | % | 83.33% | 0% | 100% | 100% | 92.5% | 100% | 100% | 0% | 0 |
| 102371 | RS Umum Daerah Daya Kota Makassar | 3 | 2023 | 83.37% | 93% | 84.09% | 100% | 73.71% | 0% | 77.2% | 50% | 99.95% | 75% | 68.15% | 100% | 0 |
| 102372 | RS Umum Daerah Tani dan Nelayan | 3 | 2023 | 85.7% | 94% | 97.21% | 100% | 64.98% | 0% | 96.9% | 100% | 93.1% | 0% | 80.56% | 100% | 0 |
| 102373 | RS Umum Daerah Raha | 3 | 2023 | 96.98% | 0% | 98.22% | 100% | 43.56% | 0% | 100% | 100% | 89.12% | 0% | 99.55% | 100% | 0 |
| 102374 | RS Ibu dan Anak Kartini | 3 | 2023 | 100% | 100% | 100% | 100% | 98.63% | 0% | 100% | 100% | 99.31% | 100% | 99.43% | 100% | 0 |
| 102375 | RS Umum Daerah Kota Bau Bau | 3 | 2023 | 93.66% | 99% | 100% | 0% | 20% | 100% | 86.29% | 98.48% | 83.93% | 0% | 17.65% | 100% | 0 |
| 102376 | RS Umum Daerah Weda | 3 | 2023 | 82.86% | 81% | 87.25% | 81.48% | 94.64% | 25% | 100% | 97.26% | 75.5% | 75% | 89.39% | 50% | 0 |
| 102377 | RS Santa Anna | 3 | 2023 | 82.71% | 95% | 100% | % | 75.66% | 0% | 95.51% | 100% | 99% | 0% | 0% | 100% | 0 |
| 102378 | RS Umum Daerah Teluk Bintuni | 3 | 2023 | 67.5% | 88% | 100% | 33.33% | 100% | 0% | 88.4% | 90.32% | 96.59% | 88.89% | 95% | 75% | 0 |
| 102379 | RS Primaya | 3 | 2023 | 94.74% | 100% | 100% | 100% | 90.65% | 3.78% | 47.16% | 100% | 95.05% | 100% | 100% | 100% | 0 |
| 102380 | RS Siloam Hospital Buton | 3 | 2023 | 91.21% | 100% | 97.53% | 50% | 94.03% | 1.49% | 90.54% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 102381 | RS Tk. IV Dr. R. Ismoyo Kendari | 3 | 2023 | 84.5% | 80% | 100% | 100% | 100% | 0% | 82% | 100% | 90.15% | 95.65% | 100% | 100% | 0 |
| 102382 | RS PKU Muhammadiyah Mamajang | 3 | 2023 | 93.5% | 85% | 90% | 100% | 84% | 0% | 68.24% | 92% | 95.33% | 65.88% | 100% | 100% | 0 |
| 102383 | RS Umum Daerah Kota Kendari | 3 | 2023 | 96% | 85% | 98% | 100% | 22.97% | 0% | 93.84% | 100% | 100% | 97.6% | 100% | 100% | 0 |
| 102384 | RS Mitra Masyarakat Timika | 3 | 2023 | 62.5% | 60% | 98.57% | 0% | 75% | 4% | 100% | 100% | 90.94% | 25% | 100% | 100% | 0 |
| 102385 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 3 | 2023 | 95% | 98% | 90% | 0% | 91% | 0% | 0% | 0% | 100% | 90% | 0% | 85% | 0 |
| 102386 | RS Umum Daerah Paniai | 3 | 2023 | 77.5% | 75% | 80% | 100% | 80% | 0% | 100% | 100% | 80% | 75% | 75% | 0% | 0 |
| 102387 | RS Umum Daerah Konawe Selatan | 3 | 2023 | 100% | 100% | 100% | % | 87.12% | 0% | 83.87% | 100% | 100% | 0% | 100% | 100% | 0 |
| 102388 | RS Umum Daerah Dr. Alberth H. Torey | 3 | 2023 | 71.26% | 74% | 81.45% | 100% | 70.52% | 28.57% | 100% | 91.38% | 99.74% | 97.37% | 67.28% | 80% | 0 |
| 102389 | RS Siloam Makassar | 3 | 2023 | 99.72% | 100% | 100% | 100% | 51.37% | 7.28% | 100% | 100% | 99.63% | 100% | 100% | 100% | 0 |
| 102390 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 3 | 2023 | 79.25% | 82% | 100% | 20% | 44.47% | 11.76% | 90.82% | 100% | 81.02% | 89.47% | 90.74% | 100% | 0 |
| 102391 | RS Umum Daerah Konawe | 3 | 2023 | 78.5% | 100% | 95.19% | 100% | 49.75% | 0% | 98.76% | 100% | 96% | 0% | 99.12% | 100% | 0 |
| 102392 | RS Bhakti Kasih | 3 | 2023 | 90.91% | 86% | 100% | % | 75% | % | 100% | 100% | 75.86% | 89.95% | 100% | 100% | 0 |
| 102393 | RS Umum Daerah Cendrawasih Dobo | 3 | 2023 | 74.13% | 75% | 100% | 100% | 84.62% | 60% | 100% | 100% | 41.24% | 0% | 100% | 100% | 0 |
| 102394 | RS Al Fatah | 3 | 2023 | 95% | 97% | 100% | 88.89% | 93.06% | 2.88% | 89.85% | 100% | 98.22% | 70% | 100% | 98% | 0 |
| 102395 | RS Ibu dan Anak Mutiara Ibu | 3 | 2023 | 95.74% | 100% | 100% | 100% | 94.57% | 0% | 95.24% | 100% | 96.4% | 95% | 100% | 100% | 0 |
| 102396 | RS Umum Mitra Manakarra | 3 | 2023 | 100% | 98% | 98.04% | 77.61% | 86.09% | 6.09% | 76.09% | 96.08% | 98.67% | 56.07% | 100% | 94.44% | 0 |
| 102397 | RS Umum Daerah Supiori | 3 | 2023 | 81.45% | 73% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102398 | RS Ibu dan Anak Mifta | 3 | 2023 | 99.71% | 99% | 100% | 0% | 99.14% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 102399 | RS Siloam Ambon | 3 | 2023 | 90% | 99% | 99% | 100% | 26.1% | 6.56% | 55.62% | 100% | 100% | 2.5% | 100% | 80.43% | 0 |
| 102400 | RS Ibu dan Anak Masyita | 3 | 2023 | 87.75% | 95% | 100% | 50% | 76.38% | 0% | 86.75% | 100% | 87.37% | 97.69% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.