Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102351 | RS Umum Bunda Margonda | 10 | 2022 | - | 82.52% | 92% | 100% | 100% | 85.71% | 0% | 51.31% | 100% | 99.59% | 70.83% | 70.46% | 100% | 0 |
| 102352 | RS Umum Pluit | 10 | 2022 | - | 99.85% | 100% | 100% | 0% | 75.93% | 0% | 67.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102353 | RS Ibu dan Anak Kenari Graha Medika | 10 | 2022 | - | 97.8% | 100% | 99.42% | 100% | 41.29% | 8.7% | 48.46% | 100% | 99.98% | 74.03% | 91.49% | 80% | 0 |
| 102354 | RS Umum Sumber Waras | 10 | 2022 | - | 84.57% | 100% | 99.94% | 100% | 88.8% | 0% | 87.21% | 100% | 87.95% | 100% | 100% | 100% | 0 |
| 102355 | RS Umum Daerah Tarakan | 10 | 2022 | - | 86.1% | 100% | 98.19% | 0% | 78.35% | 15.71% | 90.77% | 90.43% | 100% | 83.33% | 100% | 100% | 0 |
| 102356 | RS Gigi dan Mulut Maranatha | 10 | 2022 | - | 87.2% | 91% | 100% | 0% | 96.38% | 0% | 100% | 0% | 98.17% | 0% | 100% | 100% | 0 |
| 102357 | RS Pasar Minggu Cirebon | 10 | 2022 | - | 26.5% | 100% | 92.19% | 46.15% | 100% | 3.45% | 93.53% | 100% | 63.49% | 79.76% | 98.57% | 93.33% | 81.18 |
| 102358 | RS Umum Meilia | 10 | 2022 | - | 85.5% | 91% | 99.83% | 100% | 53.14% | 2.14% | 33.06% | 100% | 97.28% | 82.05% | 100% | 100% | 0 |
| 102359 | RS Khusus THT Bedah KL Proklamasi | 10 | 2022 | - | 89% | 85% | 100% | 100% | 91.98% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 0 |
| 102360 | RS Umum Daerah Koja | 10 | 2022 | - | 79.5% | 86% | 100% | 60% | 100% | 1.26% | 100% | 100% | 92.23% | 89.7% | 89.61% | 100% | 0 |
| 102361 | RS Umum Family Medical Center | 10 | 2022 | - | 97.29% | 100% | 100% | 85.71% | 87.45% | 0% | 61.25% | 100% | 82.82% | 50% | 100% | 100% | 0 |
| 102362 | RS Bhayangkara Cianjur | 10 | 2022 | - | 93.27% | 100% | 100% | 100% | 100% | 0% | 90.38% | 100% | 90.38% | 90.38% | 100% | 0% | 0 |
| 102363 | RS Umum Permata Cirebon | 10 | 2022 | - | 89.12% | 100% | 100% | 0% | 65.55% | 0% | 96.67% | 100% | 100% | 100% | 100% | 84.21% | 86 |
| 102364 | RS Khusus THT Prof Nizar | 10 | 2022 | - | 0% | 100% | 100% | 0% | 80.38% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102365 | RS Umum Pantai Indah Kapuk | 10 | 2022 | - | 85.81% | 100% | 100% | 0% | 100% | 8.25% | 93.09% | 88.55% | 99.54% | 93.06% | 100% | 100% | 0 |
| 102366 | RS Umum Karya Bhakti Pratiwi | 10 | 2022 | - | 84.5% | 89% | 100% | 100% | 54.1% | 17.6% | 66.92% | 96.55% | 99.7% | 92.73% | 100% | 100% | 73.31 |
| 102367 | RS Khusus JEC@Menteng | 10 | 2022 | - | 89.29% | 93% | 98.44% | 0% | 98.44% | 96.23% | 88.42% | 100% | 0% | 78.93% | 95.31% | 100% | 0 |
| 102368 | RS Umum Akademik Atma Jaya | 10 | 2022 | - | 81% | 100% | 98.06% | 0% | 89.18% | 4.26% | 74.57% | 100% | 99.77% | 100% | 92.42% | 100% | 0 |
| 102369 | RS Ibu dan Anak Grha Bunda | 10 | 2022 | - | 76.19% | 76% | 100% | 100% | 55.59% | 0% | 85.8% | 87.5% | 99.38% | 95.52% | 99.07% | 100% | 0 |
| 102370 | RS Umum Khalishah | 10 | 2022 | - | 89% | 95% | 100% | 87.5% | 77.5% | 0% | 70% | 100% | 78.79% | 42.86% | 100% | 0% | 0 |
| 102371 | RS Ibu dan Anak Tumbuh Kembang | 10 | 2022 | - | 90.91% | 70% | 100% | 100% | 93.85% | 0% | 68.72% | 100% | 80.57% | 14.29% | 100% | 100% | 93.97 |
| 102372 | RS Ibu dan Anak Bunda Suryatni | 10 | 2022 | - | 87.28% | 98% | 100% | 100% | 92.37% | 0% | 61.44% | 100% | 97.41% | 93.75% | 100% | 100% | 94.86 |
| 102373 | RS Menteng Mitra Afia | 10 | 2022 | - | 100% | 100% | 100% | 100% | 99.43% | 1.95% | 69.52% | 100% | 91.11% | 0% | 98.15% | 100% | 0 |
| 102374 | RS Umum Pelabuhan Tanjung Priok | 10 | 2022 | - | 90.63% | 91% | 100% | 100% | 92.4% | 0% | 66.48% | 100% | 100% | 97.7% | 99.93% | 100% | 0 |
| 102375 | RS Umum Husada | 10 | 2022 | - | 91.05% | 100% | 100% | 100% | 98.34% | 3.87% | 98.04% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 102376 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 10 | 2022 | - | 95.78% | 90% | 100% | 50% | 94.35% | 0% | 100% | 100% | 99.99% | 68.25% | 98.54% | 100% | 0 |
| 102377 | RS Umum Sint Carolus | 10 | 2022 | - | 99.5% | 100% | 99.99% | 100% | 97% | 0% | 95.22% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 102378 | RS Umum Hermina Podomoro | 10 | 2022 | - | 99% | 95% | 100% | 100% | 96.67% | 2.86% | 100% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 102379 | RS Umum Daerah Welas Asih | 10 | 2022 | - | 98.63% | 100% | 99.84% | 88.89% | 56.82% | 2.74% | 87.5% | 100% | 94.9% | 85.71% | 99.88% | 100% | 0 |
| 102380 | RS Sentosa | 10 | 2022 | - | 100% | 100% | 100% | 58.82% | 71.2% | 6.25% | 49.83% | 100% | 98.67% | 60% | 100% | 100% | 0 |
| 102381 | RS Primaya PGI Cikini | 10 | 2022 | - | 90.17% | 96% | 100% | 0% | 100% | 0% | 78.02% | 100% | 98.87% | 81.94% | 100% | 100% | 0 |
| 102382 | RS Umum Daerah M. A. Sentot Patrol | 10 | 2022 | - | 79.5% | 82% | 16.76% | 0% | 50.73% | 0% | 0% | 27.8% | 84.65% | 0% | 0% | 0% | 79.47 |
| 102383 | RS Umum Medika Dramaga | 10 | 2022 | - | 85.85% | 83% | 100% | 0% | 88.42% | 3.24% | 60.39% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 102384 | RS Islam Jakarta Cempaka Putih | 10 | 2022 | - | 86.14% | 96% | 99.46% | 81.36% | 70.88% | 0.41% | 61.9% | 98.11% | 93.66% | 0% | 99.76% | 100% | 0 |
| 102385 | RS Umum Sentra Medika Cibinong | 10 | 2022 | - | 92.42% | 95% | 100% | 50% | 26.88% | 11.01% | 50.88% | 100% | 97.82% | 89.02% | 100% | 100% | 0 |
| 102386 | RS Umum Daerah Kab. Indramayu | 10 | 2022 | - | 97.36% | 92% | 97.98% | 33.33% | 89.27% | 16.13% | 95.57% | 98.63% | 92.9% | 100% | 100% | 100% | 0 |
| 102387 | RS Umum Sukmul | 10 | 2022 | - | 80.68% | 89% | 100% | 9.09% | 90.77% | 0% | 91.46% | 100% | 99.82% | 100% | 100% | 100% | 0 |
| 102388 | RS Umum Ummi | 10 | 2022 | - | 86.49% | 100% | 96.67% | 58.82% | 53.75% | 41.78% | 85.44% | 96.43% | 99.46% | 95.24% | 93.67% | 100% | 0 |
| 102389 | RS Umum Citama | 10 | 2022 | - | 85.71% | 100% | 100% | 100% | 78.01% | 3.12% | 67.69% | 100% | 98.1% | 82.32% | 99.6% | 100% | 0 |
| 102390 | RS Umum Hermina Mekarsari | 10 | 2022 | - | 85.51% | 100% | 99.64% | 83.33% | 94.55% | 0.49% | 86.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102391 | RS Umum Harapan Keluarga | 10 | 2022 | - | 87.49% | 85% | 97.58% | 4.55% | 100% | 0% | 84.46% | 100% | 100% | 80% | 93.33% | 100% | 0 |
| 102392 | RS Umum Royal Progress | 10 | 2022 | - | 93% | 100% | 100% | 0% | 91.29% | 0% | 90.99% | 100% | 99.62% | 89.47% | 100% | 100% | 0 |
| 102393 | RS Tk. II M. Ridwan Meuraksa | 10 | 2022 | - | 92% | 97% | 99.56% | 100% | 75.34% | 0.66% | 79.55% | 100% | 98.98% | 100% | 100% | 100% | 0 |
| 102394 | RS Umum Mulyasari | 10 | 2022 | - | 83.36% | 85% | 54.93% | 100% | 99.61% | 0% | 57.14% | 64.12% | 100% | 91.15% | 64.19% | 0% | 0 |
| 102395 | RS Umum Budi Kemuliaan | 10 | 2022 | - | 96.55% | 100% | 100% | 84.21% | 79.69% | 1.15% | 89.67% | 100% | 92.09% | 94.21% | 100% | 100% | 0 |
| 102396 | RS Mitra Plumbon Majalengka | 10 | 2022 | - | 91.19% | 99% | 87.7% | 83.33% | 80.29% | 0% | 94.75% | 100% | 77.47% | 75% | 79.29% | 100% | 0 |
| 102397 | RS Umum Islam Bogor | 10 | 2022 | - | 85.62% | 100% | 100% | 0% | 66.67% | 0% | 86.96% | 100% | 97.1% | 75% | 89.13% | 100% | 0 |
| 102398 | RS Umum MH. Thamrin | 10 | 2022 | - | 92.5% | 88% | 100% | 100% | 78.12% | 4.05% | 0% | 0% | 0% | 77.78% | 86% | 0% | 0 |
| 102399 | RS Umum Humana Prima | 10 | 2022 | - | 73.33% | 94% | 28.3% | 100% | 85.41% | 0% | 32.08% | 100% | 100% | 0% | 85.53% | 100% | 81.6 |
| 102400 | RS Umum YPK Mandiri | 10 | 2022 | - | 100% | 100% | 99.87% | 100% | 100% | 0% | 97.14% | 100% | 97.33% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.