Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102501 | RS Umum Madani | 10 | 2022 | - | 81% | 92% | 100% | 82.14% | 77.66% | 4.76% | 78.14% | 99.11% | 99.9% | 80.47% | 100% | 100% | 78.46 |
| 102502 | RS Khusus Mata Padang Eye Center | 10 | 2022 | - | 99.04% | 86% | 100% | % | 50.76% | 52.63% | 52.31% | 100% | 55.73% | 0% | 100% | 0% | 0 |
| 102503 | RS Umum Bunda Padang | 10 | 2022 | - | 92.97% | 100% | 100% | 100% | 96.22% | 1.46% | 46.01% | 100% | 87.16% | 88.24% | 100% | 100% | 0 |
| 102504 | RS Umum Bunda Mulia | 10 | 2022 | - | 87.5% | 100% | 100% | 81.82% | 88.93% | 0% | 87.92% | 100% | 93.66% | 26.28% | 100% | 0% | 0 |
| 102505 | RS Umum Azzahra | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 8.06% | 100% | 100% | 92.76% | 0% | 100% | 100% | 0 |
| 102506 | RS Umum Thursina | 10 | 2022 | - | 89% | 100% | 100% | 100% | 66.67% | 2.13% | 75% | 100% | 93.75% | 100% | 100% | 100% | 0 |
| 102507 | RS Umum Daerah Perdagangan | 10 | 2022 | - | 82.69% | 95% | 100% | 0% | 30.05% | 0% | 88.38% | 85.71% | 92.06% | 0% | 100% | 100% | 0 |
| 102508 | RS Umum Prima Inti Medika | 10 | 2022 | - | 89.5% | 100% | 100% | 88.89% | 89.33% | 0% | 35.24% | 100% | 99.57% | 100% | 100% | 100% | 0 |
| 102509 | RS Umum Daerah Tuan Rondahaim | 10 | 2022 | - | 85.14% | 90% | 90.98% | % | 73.68% | % | 73.68% | 100% | 89.99% | 89.29% | 92% | 100% | 0 |
| 102510 | RS Umum Kusta Lau Simomo | 10 | 2022 | - | 53.5% | 60% | 78.57% | % | 95.24% | % | 96.3% | 0% | 98.06% | 46.67% | 33.33% | 0% | 0 |
| 102511 | RS Umum Jeumpa Hospital | 10 | 2022 | - | 95% | 99% | 100% | 91.38% | 100% | 1.97% | 100% | 100% | 78.92% | 100% | 100% | 100% | 0 |
| 102512 | RS Umum Amanda | 10 | 2022 | - | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 102513 | RS Umum Awal Bros Ujung Batu | 10 | 2022 | - | 81% | 97% | 100% | 100% | 82.53% | 3.29% | 93.77% | 100% | 97.78% | 92.31% | 100% | 100% | 0 |
| 102514 | RS Umum Daerah Drs. H. Amri Tambunan | 10 | 2022 | - | 95.82% | 100% | 100% | 0% | 99.67% | 0% | 77.56% | 100% | 100% | 12.5% | 100% | 100% | 0 |
| 102515 | RS Umum Melati | 10 | 2022 | - | 98.25% | 100% | 90% | 89.23% | 96.22% | 98.4% | 96.77% | 100% | 94.12% | 90% | 90% | 95% | 0 |
| 102516 | RS Umum Avicenna | 10 | 2022 | - | 84.09% | 86% | 100% | 100% | 86% | 4% | 76.39% | 100% | 90.32% | 88.89% | 81.82% | 100% | 0 |
| 102517 | RS Umum Sari Mutiara Lubuk Pakam | 10 | 2022 | - | 95% | 97% | 96.97% | 83.33% | 88.83% | 3.9% | 86.18% | 100% | 90.98% | 94.59% | 100% | 85.71% | 0 |
| 102518 | RS Umum Pelita | 10 | 2022 | - | 73.5% | 100% | 100% | 100% | 36.67% | 100% | 70% | 100% | 71.67% | 80% | 71.43% | 100% | 0 |
| 102519 | RS Umum Telaga Bunda | 10 | 2022 | - | 97.65% | 99% | 94.05% | 100% | 76.83% | 3.12% | 68.49% | 100% | 100% | 83.82% | 97.97% | 100% | 0 |
| 102520 | RS Umum Mitra Medika | 10 | 2022 | - | 99.3% | 100% | 100% | 100% | 98.67% | 23.81% | 91.88% | 100% | 98.18% | 100% | 100% | 100% | 0 |
| 102521 | RS Umum Mutia Sari | 10 | 2022 | - | 92.5% | 98% | 100% | 100% | 100% | 0% | 99.5% | 100% | 100% | 0% | 100% | 0% | 0 |
| 102522 | RS Umum Daerah Tanjung Pura | 10 | 2022 | - | 85% | 86% | 100% | 100% | 100% | 3.03% | 97.83% | 100% | 97% | 33.33% | 100% | 0% | 0 |
| 102523 | RS Ibu Anak Norfa Husada | 10 | 2022 | - | 94% | 100% | 100% | 100% | 95.2% | 0% | 90% | 100% | 90% | 100% | 100% | 100% | 0 |
| 102524 | RS Umum Permata Hati | 10 | 2022 | - | 80% | 89% | 100% | 40% | 77.69% | 0% | 53.11% | 100% | 81.8% | 33.33% | 55% | 100% | 0 |
| 102525 | RS Umum Putri Bidadari | 10 | 2022 | - | 89% | 100% | 100% | 100% | 78.67% | 0% | 92.74% | 100% | 94.9% | 92.31% | 100% | 100% | 0 |
| 102526 | RS Umum Daerah Salak | 10 | 2022 | - | 89.08% | 100% | 100% | 84.85% | 78.07% | 7.5% | 89.11% | 100% | 98.47% | 83.5% | 100% | 100% | 0 |
| 102527 | RS Umum Daerah Dr. Fauziah Bireun | 10 | 2022 | - | 51.05% | 70% | 100% | 100% | 32.85% | 1.95% | 93.23% | 84.81% | 68.95% | 66.67% | 100% | 100% | 0 |
| 102528 | RS Umum Sembiring Deli Tua | 10 | 2022 | - | 98% | 100% | 95.96% | 0% | 71.39% | 1.95% | 78.75% | 100% | 100% | 76.84% | 100% | 98.11% | 0 |
| 102529 | RS Ibu dan Anak Propinsi NAD | 10 | 2022 | - | 97.99% | 99% | 100% | 100% | 100% | 0% | 99.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102530 | RS Umum Daerah Meuraxa | 10 | 2022 | - | 83.02% | 92% | 100% | 0% | 98.43% | 0% | 97.56% | 89.13% | 81.24% | 100% | 100% | 100% | 0 |
| 102531 | RS Ibu dan Anak Cempaka Az Zahra Banda Aceh | 10 | 2022 | - | 74% | 95% | 99.72% | 0% | 79.95% | 4.48% | 76.56% | 100% | 99.99% | 100% | 100% | 100% | 80 |
| 102532 | RS Jiwa Aceh | 10 | 2022 | - | 99.11% | 98% | 100% | % | 92.59% | % | 100% | 100% | 100% | 70% | 0% | 100% | |
| 102533 | RS Umum Daerah Kec.Mandau | 10 | 2022 | - | 92.5% | 95% | 100% | 0% | 68.44% | 5% | 91.11% | 100% | 98.18% | 0% | 100% | 100% | 0 |
| 102534 | RS Umum Daerah Langsa | 10 | 2022 | - | 52.33% | 54% | 93.56% | 75% | 54.28% | 0% | 89.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102535 | RS Ibu dan Anak ABBY | 10 | 2022 | - | 0% | 0% | 100% | 0% | 90.62% | 0% | 81.25% | 0% | 0% | 0% | 0% | 100% | 0 |
| 102536 | RS Umum Az-Zuhra | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 98.4% | 100% | 100% | 92% | 100% | 100% | 0 |
| 102537 | RS Tk. II Iskandar Muda Banda Aceh | 10 | 2022 | - | 85% | 98% | 98.85% | 94.74% | 99.25% | 1.15% | 80.01% | 98.39% | 88.05% | 100% | 72.6% | 33.33% | 0 |
| 102538 | RS Pertamina Hulu Rokan | 10 | 2022 | - | 87.5% | 100% | 100% | 0% | 99.5% | 0% | 87.5% | 100% | 0% | 86.79% | 100% | 0% | 0 |
| 102539 | RS Tk. IV Lhokseumawe Aceh Utara | 10 | 2022 | - | 100% | 100% | 100% | 100% | 81.37% | 2.15% | 98.76% | 100% | 99.86% | 92.5% | 100% | 100% | 0 |
| 102540 | RS Umum Surya Insani | 10 | 2022 | - | 81% | 90% | 70.59% | 100% | 71.72% | 0% | 84.76% | 92.31% | 99.82% | 81.25% | 98.37% | 83.33% | 0 |
| 102541 | RS Umum Daerah Bengkalis | 10 | 2022 | - | 95.95% | 97% | 98.6% | 94% | 48.35% | 58.54% | 93.24% | 100% | 92.42% | 97.83% | 100% | 100% | 0 |
| 102542 | RS Umum Permata Madina Panyabungan | 10 | 2022 | - | 94.21% | 92% | 100% | 86.49% | 85.06% | 7.21% | 96.17% | 100% | 100% | 82.78% | 97.27% | 100% | 0 |
| 102543 | RS Umum Daerah Tarutung | 10 | 2022 | - | 86.5% | 100% | 100% | 70.37% | 45.82% | 55.38% | 100% | 100% | 93.35% | 100% | 100% | 100% | 0 |
| 102544 | RS Ibu dan Anak Azalia | 10 | 2022 | - | 98.5% | 100% | 85.07% | 100% | 69.23% | 0% | 100% | 91.67% | 100% | 100% | 96.15% | 100% | 0 |
| 102545 | RS Umum Daerah Dr. Hadrianus Sinaga | 10 | 2022 | - | 73.56% | 76% | 100% | % | 21.56% | % | 100% | 100% | 88.24% | 100% | 100% | 100% | 0 |
| 102546 | RS Ibu dan Anak Harapan Medika | 10 | 2022 | - | 99.59% | 73% | 100% | 100% | 75% | 25% | 100% | 50% | 100% | 100% | 100% | 66.67% | 0 |
| 102547 | RS Umum Daerah Dolok Sanggul | 10 | 2022 | - | 0% | 0% | 100% | 14.29% | 0% | 0% | 92.66% | 75% | 0% | 0% | 100% | 0% | 0 |
| 102548 | RS Umum Daerah Sultan Iskandar Muda Nagan Raya | 10 | 2022 | - | 90.41% | 100% | 100% | 92.31% | 69.23% | 0% | 100% | 93.98% | 89.79% | 81.82% | 92.75% | 87.5% | 0 |
| 102549 | RS Umum HKBP Balige | 10 | 2022 | - | 85% | 99% | 100% | 62.5% | 80.76% | 14.29% | 67.13% | 100% | 96.77% | 70.59% | 100% | 100% | 0 |
| 102550 | RS Umum Daerah Tamiang | 10 | 2022 | - | 85% | 85% | 87.65% | 100% | 84% | 0.28% | 74.81% | 75% | 100% | 100% | 82.17% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.