Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103901 | RS Umum Islam Siti Aisyah | 11 | 2022 | - | 93.53% | 94% | 99.86% | 100% | 31.45% | 0% | 80.26% | 48.51% | 99.3% | 68.75% | 99.31% | 100% | 0 |
| 103902 | RS Umum Daerah dr. Mohamad Soewandhie | 11 | 2022 | - | 96% | 100% | 98.69% | 100% | 86.8% | 1.04% | 86.42% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103903 | RS Umum Sumekar | 11 | 2022 | - | 95.28% | 100% | 100% | 85.71% | 81.66% | 0% | 95.33% | 100% | 94.26% | 0% | 100% | 82.22% | 100 |
| 103904 | RS Umum Daerah Husada Prima | 11 | 2022 | - | 96% | 100% | 99.63% | 100% | 100% | 1.75% | 99.72% | 100% | 83.87% | 95.83% | 100% | 100% | 89.69 |
| 103905 | RS Ibu dan Anak Kendangsari Surabaya | 11 | 2022 | - | 86.47% | 100% | 100% | 100% | 80.4% | 7.84% | 79.87% | 100% | 100% | 94.67% | 100% | 100% | 0 |
| 103906 | RS Umum Daerah Dr. Soegiri Lamongan | 11 | 2022 | - | 97.86% | 100% | 99.98% | 100% | 100% | 1.07% | 97.46% | 100% | 99.92% | 96.37% | 100% | 100% | 96 |
| 103907 | RS Bhakti Rahayu | 11 | 2022 | - | 89% | 91% | 97% | 91.67% | 58.6% | 2.56% | 74.38% | 100% | 97.93% | 0% | 100% | 100% | 0 |
| 103908 | RS Umum Islam Aisyiyah Malang | 11 | 2022 | - | 90.56% | 100% | 100% | 0% | 39.75% | 0.95% | 57.81% | 100% | 97.92% | 98.94% | 99.53% | 100% | 0 |
| 103909 | RS Islam Hasanah Muhammadiyah | 11 | 2022 | - | 97.77% | 97% | 100% | 100% | 86.75% | 5.15% | 34.98% | 100% | 98.02% | 0% | 100% | 94.12% | 0 |
| 103910 | RS Darmo | 11 | 2022 | - | 86.25% | 87% | 96.1% | 0% | 82.06% | 2.13% | 40.44% | 81.97% | 94.73% | 62.5% | 100% | 100% | 0 |
| 103911 | RS Umum Wates Husada | 11 | 2022 | - | 77.2% | 88% | 100% | 100% | 65.45% | 2.78% | 99.16% | 100% | 98.56% | 73.95% | 100% | 100% | 0 |
| 103912 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 11 | 2022 | - | 90% | 100% | 100% | 100% | 95.06% | 0% | 88.01% | 100% | 99.01% | 100% | 99.33% | 100% | 96 |
| 103913 | RS Umum Islam Surabaya Jemursari | 11 | 2022 | - | 94.43% | 97% | 100% | 100% | 88.02% | 2.42% | 98.29% | 100% | 88.55% | 100% | 100% | 100% | 0 |
| 103914 | RS Adi Husada Undaan | 11 | 2022 | - | 98.25% | 97% | 95.21% | 0% | 96.43% | 4.59% | 76.16% | 93.98% | 96.83% | 0% | 95.45% | 0% | 0 |
| 103915 | RS Ibu dan Anak Harapan Mulia | 11 | 2022 | - | 88.5% | 90% | 100% | 80.39% | 68.45% | 4.67% | 70.43% | 100% | 99.87% | 40% | 100% | 100% | 0 |
| 103916 | RS Umum Daerah Mardi Waluyo | 11 | 2022 | - | 93.6% | 98% | 97.55% | 0% | 70.66% | 0.47% | 94.46% | 95.45% | 95% | 66.67% | 95.63% | 100% | 0 |
| 103917 | RS Umum Murni Asih | 11 | 2022 | - | 99% | 95% | 100% | 0% | 94.5% | 0% | 89.5% | 94.5% | 94.5% | 98% | 100% | 93% | 0 |
| 103918 | RS Umum Royal Surabaya | 11 | 2022 | - | 65.75% | 93% | 82.67% | 87.5% | 64.57% | 5.94% | 28.19% | 100% | 70.13% | 85% | 90.85% | 81.63% | 88 |
| 103919 | RS Fathma Medika | 11 | 2022 | - | 97.53% | 98% | 100% | 100% | 88% | 0% | 48.86% | 100% | 72.55% | 0% | 100% | 100% | 0 |
| 103920 | RS Ibu dan Anak Husada Bunda | 11 | 2022 | - | 80% | 75% | 81.25% | 0% | 84.62% | 0% | 100% | 80% | 0% | 83.33% | 100% | 100% | 95 |
| 103921 | RS Orthopedi dan Traumatologi Surabaya | 11 | 2022 | - | 97.51% | 100% | 100% | 0% | 80.74% | 5% | 68.27% | 100% | 100% | 0% | 100% | 100% | 0 |
| 103922 | RS Primasatya Husada Citra (PHC) Surabaya | 11 | 2022 | - | 86.9% | 100% | 100% | 100% | 82.61% | 1.81% | 72.46% | 100% | 99.98% | 97.04% | 0% | 100% | 0 |
| 103923 | RS Umum Keluarga Kita | 11 | 2022 | - | 87.62% | 95% | 100% | 0% | 88% | 0% | 70% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103924 | RS PKU Muhammadiyah Sekapuk | 11 | 2022 | - | 91.47% | 91% | 99.72% | 0% | 96.41% | 0% | 100% | 67.58% | 91.18% | 100% | 98.08% | 100% | 0 |
| 103925 | RS Umum Daerah Haji Provinsi Jawa Timur | 11 | 2022 | - | 95.88% | 100% | 100% | 0% | 86.42% | 4.37% | 95.44% | 100% | 99.81% | 100% | 99.77% | 100% | 0 |
| 103926 | RS Umum Daerah Bhakti Dharma Husada | 11 | 2022 | - | 85.51% | 96% | 100% | 100% | 100% | 0% | 86.59% | 100% | 99.77% | 99.83% | 100% | 100% | 0 |
| 103927 | RS Ibu dan Anak Lombok Dua Dua | 11 | 2022 | - | 85.58% | 100% | 100% | 100% | 93.69% | 0% | 86.67% | 100% | 100% | 85.19% | 100% | 100% | 0 |
| 103928 | RS Muhammadiyah Tuban | 11 | 2022 | - | 87.67% | 84% | 100% | 0% | 24.04% | 0% | 79.93% | 93.33% | 98.29% | 0% | 99.74% | 0% | 0 |
| 103929 | RS Umum Lirboyo | 11 | 2022 | - | 90% | 100% | 84.48% | 100% | 84.85% | 0% | 79.76% | 100% | 90.7% | 75% | 76.92% | 83.33% | 0 |
| 103930 | RS William Booth Surabaya | 11 | 2022 | - | 91.76% | 94% | 100% | 0% | 81.01% | 1.67% | 80.69% | 100% | 100% | 50% | 100% | 100% | 0 |
| 103931 | RS Umum Mabarrot MWC NU | 11 | 2022 | - | 88.29% | 95% | 100% | 0% | 73.08% | 1.37% | 57.68% | 100% | 95.31% | 100% | 84.78% | 100% | 0 |
| 103932 | RS Ibu dan Anak Ferina | 11 | 2022 | - | 70.11% | 98% | 100% | 100% | 77.68% | 22.22% | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103933 | RS Ibu dan Anak Nirmala Kediri | 11 | 2022 | - | 100% | 99% | 100% | 85.71% | 91.35% | 0% | 65.31% | 100% | 96.45% | 93.26% | 100% | 93.33% | 0 |
| 103934 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 11 | 2022 | - | 85% | 100% | 100% | 0% | 83.28% | 0% | 81.82% | 100% | 100% | 0% | 0% | 0% | 0 |
| 103935 | RS Umum Daerah Gambiran | 11 | 2022 | - | 72.12% | 94% | 97.48% | 100% | 67.45% | 0% | 87.44% | 65.03% | 98.68% | 100% | 99.11% | 94.87% | 0 |
| 103936 | RS Katolik St. Vincentius a Paulo | 11 | 2022 | - | 94.52% | 100% | 99.79% | 0% | 88.6% | 13.19% | 81.06% | 100% | 96.55% | 80% | 100% | 100% | 0 |
| 103937 | RS Nahdlatul Ulama Tuban | 11 | 2022 | - | 93.31% | 98% | 100% | 100% | 100% | 0% | 80.61% | 100% | 100% | 0% | 100% | 100% | 0 |
| 103938 | RS Ibu dan Anak Graha Medika | 11 | 2022 | - | 96.04% | 100% | 98.36% | 92.31% | 82.42% | 1.06% | 87.19% | 100% | 84.36% | 95.15% | 100% | 100% | 0 |
| 103939 | RS Muhammadiyah Gresik | 11 | 2022 | - | 97.34% | 99% | 100% | 100% | 93.3% | 0% | 60.87% | 100% | 99.65% | 100% | 100% | 100% | 0 |
| 103940 | RS St. Carolus Summarecon Serpong | 11 | 2022 | - | 97% | 100% | 100% | 100% | 85.83% | 0% | 78.49% | 100% | 5.63% | 85.71% | 87.1% | 100% | 0 |
| 103941 | RS Umum Amanah | 11 | 2022 | - | 96.5% | 98% | 99.26% | 97.22% | 91.01% | 0% | 93.89% | 100% | 100% | 70.43% | 98.5% | 85.71% | 96 |
| 103942 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 11 | 2022 | - | 92.99% | 100% | 100% | 100% | 64.67% | 0.95% | 99.36% | 100% | 100% | 92.51% | 100% | 100% | 0 |
| 103943 | RS Bhayangkara Lumajang | 11 | 2022 | - | 100% | 100% | 100% | 100% | 92.19% | 0% | 98.44% | 100% | 89.03% | 91.3% | 100% | 100% | 0 |
| 103944 | RS Umum Daerah Sumberglagah | 11 | 2022 | - | 74% | 93% | 97.14% | 100% | 87.15% | 7.45% | 92.31% | 100% | 100% | 89.47% | 87.68% | 100% | 0 |
| 103945 | RS Umum Daerah Dr. Iskak Tulungagung | 11 | 2022 | - | 82.92% | 82% | 99.37% | 0% | 73.96% | 4.3% | 86.52% | 88.61% | 91.19% | 88.24% | 98.73% | 100% | 0 |
| 103946 | RS Umum Islam Gondang Legi | 11 | 2022 | - | 99.74% | 100% | 100% | 0% | 62.75% | 1.15% | 44.06% | 100% | 97.85% | 0% | 100% | 100% | 0 |
| 103947 | RS Umum Daerah Sidoarjo Barat | 11 | 2022 | - | 76.5% | 83% | 100% | 0% | 86.67% | 0% | 100% | 75.68% | 89.58% | 0% | 100% | 100% | 0 |
| 103948 | RS Sumber Sentosa | 11 | 2022 | - | 88% | 93% | 96.1% | 76.92% | 93.02% | 0% | 94.17% | 100% | 94.89% | 100% | 97.09% | 100% | 0 |
| 103949 | RS Umum Islam Madinah Kasembon | 11 | 2022 | - | 86.8% | 72% | 99.09% | 60% | 88.27% | 12.68% | 61.45% | 85.71% | 93.08% | 62.5% | 100% | 100% | 0 |
| 103950 | RS Umum Wajak Husada | 11 | 2022 | - | 93.02% | 92% | 100% | 0% | 93.9% | 4.84% | 89.54% | 100% | 98.57% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.