Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 103801 | RS Umum Citama | 4 | 2023 | 85.6% | 100% | 100% | 100% | 82.16% | 2.63% | 71% | 100% | 98.17% | 83.18% | 100% | 100% | 0 |
| 103802 | RS Umum Sukmul | 4 | 2023 | 83.82% | 95% | 100% | 100% | 100% | 0% | 95.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103803 | RS Ibu dan Anak Grha Bunda | 4 | 2023 | 79.5% | 80% | 100% | 100% | 75.27% | 0% | 80.47% | 0% | 99.62% | 97.83% | 98.82% | 100% | 0 |
| 103804 | RS Umum Pantai Indah Kapuk | 4 | 2023 | 81.86% | 91% | 100% | 0% | 100% | 8.12% | 92.36% | 93.55% | 99.72% | 98.11% | 100% | 100% | 0 |
| 103805 | RS Umum Hermina Podomoro | 4 | 2023 | 96.5% | 97% | 97.37% | 100% | 94.29% | 4% | 94.44% | 100% | 92.39% | 75.68% | 100% | 100% | 0 |
| 103806 | RS Umum Satya Negara | 4 | 2023 | 90.6% | 100% | 100% | 0% | 88.22% | 5.56% | 56.28% | 96.3% | 89.18% | 0% | 100% | 100% | 0 |
| 103807 | RS Islam Jakarta Sukapura | 4 | 2023 | 87.5% | 90% | 100% | 0% | 92.67% | 2.34% | 89.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103808 | RS Umum Annisa Queen | 4 | 2023 | 0% | 0% | 23.08% | 100% | 81.25% | 0% | 94.19% | 100% | 100% | 0% | 0% | 0% | 0 |
| 103809 | RS Umum Royal Progress | 4 | 2023 | 93% | 100% | 96.09% | 0% | 75% | 3.85% | 87.04% | 100% | 99.89% | 81.82% | 100% | 100% | 0 |
| 103810 | RS Umum Pluit | 4 | 2023 | 99.85% | 100% | 100% | 0% | 98.14% | 0% | 72.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103811 | RS Umum Nurhayati Garut | 4 | 2023 | 82% | 89% | 88.11% | 100% | 76% | 0% | 77.59% | 84.21% | 78.75% | 81.5% | 87.36% | 82.61% | 0 |
| 103812 | RS Umum MH. Thamrin | 4 | 2023 | 90% | 91% | 100% | 100% | 88.28% | 4.69% | 85.94% | 100% | 99.22% | 90.91% | 100% | 100% | 0 |
| 103813 | RS Bhayangkara Cianjur | 4 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 95.16% | 100% | 74.36% | 100% | 100% | 0% | 0 |
| 103814 | RS Umum Karya Bhakti Pratiwi | 4 | 2023 | 82% | 100% | 100% | 100% | 47.06% | 7.76% | 68.49% | 100% | 99.56% | 93.33% | 100% | 100% | 0 |
| 103815 | RS Umum Daerah Sawah Besar | 4 | 2023 | 85.14% | 100% | 100% | 0% | 63.03% | 0% | 41.25% | 100% | 81.98% | 81.25% | 100% | 100% | 0 |
| 103816 | RS Umum Daerah Kemayoran | 4 | 2023 | 100% | 96% | 100% | 0% | 81% | 10% | 100% | 100% | 98.16% | 100% | 100% | 100% | 0 |
| 103817 | RS Umum Daerah Sayang | 4 | 2023 | 85.47% | 91% | 99.24% | 85.71% | 77% | 27.68% | 97.43% | 100% | 88.79% | 74.53% | 100% | 100% | 0 |
| 103818 | RS Umum Daerah Cempaka Putih | 4 | 2023 | 86.12% | 99% | 100% | % | 100% | 0% | 87.88% | 100% | 95.63% | 95% | 100% | 100% | 0 |
| 103819 | RS Umum Permata Jonggol | 4 | 2023 | 97.21% | 100% | 86.15% | 0% | 51.45% | 2.17% | 59.06% | 100% | 89.86% | 77.27% | 83.39% | 55.56% | 0 |
| 103820 | RS Umum Daerah Johar Baru | 4 | 2023 | 92.5% | 96% | 100% | 0% | 87.39% | 5% | 64.24% | 100% | 93.45% | 80% | 100% | 100% | 0 |
| 103821 | RS Harapan Sehati | 4 | 2023 | 100% | 100% | 87.44% | 91.3% | 96.42% | 50% | 87.73% | 0% | 86.54% | 96.67% | 90.5% | 80% | 0 |
| 103822 | RS Umum Royal Taruma | 4 | 2023 | 91.55% | 100% | 100% | 100% | 91.89% | 6.41% | 71.55% | 100% | 100% | 88.14% | 100% | 100% | 0 |
| 103823 | RS Umum Dadi Keluarga Ciamis | 4 | 2023 | 91.76% | 89% | 90.64% | 5.88% | 97.75% | 59.16% | 87.78% | 81.44% | 99.74% | 90.57% | 100% | 100% | 0 |
| 103824 | RS Umum Daerah Tanah Abang | 4 | 2023 | 88.52% | 100% | 100% | 0% | 93.92% | 0% | 63.56% | 100% | 90.3% | 0% | 100% | 100% | 0 |
| 103825 | RS Umum Hermina Kemayoran | 4 | 2023 | 89.53% | 100% | 100% | 100% | 100% | 0% | 85.71% | 100% | 98.49% | 72% | 100% | 100% | 0 |
| 103826 | RS Gigi Dan Mulut YARSI | 4 | 2023 | 87.1% | 93% | 93.75% | 100% | 15.46% | 0% | 83.33% | 100% | 91.43% | 72.86% | 100% | 100% | 0 |
| 103827 | RS Umum Al-Arif | 4 | 2023 | 94.5% | 87% | 98% | 98% | 89% | 4% | 98% | 85% | 95% | 95% | 95% | 95% | 0 |
| 103828 | RS Primaya Sukabumi | 4 | 2023 | 90.59% | 96% | 100% | 100% | 96.57% | 1.68% | 98.06% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103829 | RS Ibu dan Anak Kenari Graha Medika | 4 | 2023 | 95% | 98% | 93.21% | 100% | 50.39% | 4.65% | 55.37% | 100% | 100% | 80.36% | 90.72% | 83.33% | 0 |
| 103830 | RS Umum Yarsi | 4 | 2023 | 87.34% | 98% | 100% | 100% | 89.16% | 0% | 99.16% | 100% | 96.49% | 100% | 100% | 100% | 0 |
| 103831 | RS Khusus Bedah Salemba Satu | 4 | 2023 | 88.64% | 100% | 100% | % | 96.66% | 8.33% | 100% | 0% | 98.5% | 91.67% | 100% | 0% | 0 |
| 103832 | RS Umum Siloam Hospitals Bogor | 4 | 2023 | 100% | 100% | 100% | 100% | 96.3% | 1.72% | 89.19% | 98.46% | 0% | 100% | 100% | 97.83% | 0 |
| 103833 | RS Khusus THT Bedah KL Proklamasi | 4 | 2023 | 91% | 94% | 100% | 0% | 95.13% | 8.82% | 0% | 100% | 90% | 88.89% | 100% | 0% | 0 |
| 103834 | RS Umum Wijaya Kusumah | 4 | 2023 | 0% | 0% | 0% | 0% | 60.56% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 103835 | RS Umum Abdi Waluyo | 4 | 2023 | 95.59% | 94% | 95.62% | 0% | 52.54% | 0% | 85.32% | 100% | 86.59% | 92.37% | 100% | 100% | 0 |
| 103836 | RS Umum Daerah Welas Asih | 4 | 2023 | 98.46% | 100% | 99.94% | 81.82% | 72.08% | 0.44% | 91.14% | 100% | 95.27% | 100% | 99.36% | 100% | 0 |
| 103837 | RS Umum Kramat 128 | 4 | 2023 | 94.44% | 99% | 100% | 0% | 100% | 0% | 86.6% | 92% | 98.16% | 81.82% | 100% | 100% | 0 |
| 103838 | RS Khusus THT Prof Nizar | 4 | 2023 | 55% | 100% | 100% | 0% | 67.3% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 103839 | RS Khusus JEC@Menteng | 4 | 2023 | 92.41% | 100% | 100% | % | 98.44% | 87.96% | 87.5% | 0% | 99.98% | 0% | 100% | 100% | 0 |
| 103840 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 4 | 2023 | 79% | 59% | 58.18% | 0% | 31.16% | 25% | 100% | 0% | 100% | 50% | 100% | 60% | 0 |
| 103841 | RS EMC Sentul | 4 | 2023 | 94.98% | 100% | 100% | 100% | 94.4% | 6.35% | 64.29% | 100% | 95.97% | 88.52% | 100% | 86.02% | 0 |
| 103842 | RS Umum Daerah Cimacan | 4 | 2023 | 100% | 100% | 100% | 75% | 66.67% | 0% | 92.26% | 100% | 92.75% | 84.62% | 100% | 100% | 0 |
| 103843 | RS Menteng Mitra Afia | 4 | 2023 | 100% | 100% | 100% | 100% | 97.31% | 0% | 35.17% | 100% | 81.74% | 100% | 100% | 100% | 0 |
| 103844 | RS Umum Dr. Hafiz | 4 | 2023 | 98.08% | 99% | 98.8% | 100% | 98.57% | 2.23% | 94.23% | 99.74% | 100% | 94% | 96.29% | 100% | 0 |
| 103845 | RS Umum Mitra Kemayoran | 4 | 2023 | 97.04% | 99% | 100% | 100% | 100% | 0% | 91.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103846 | RS Gigi dan Mulut FKG Univ. Indonesia | 4 | 2023 | 85.03% | 100% | 100% | 0% | 93.55% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 103847 | RS Umum Daerah Kawali | 4 | 2023 | 85.44% | 86% | 100% | % | 30.51% | % | 100% | 88.75% | 98.12% | 100% | 100% | 100% | 0 |
| 103848 | RS Ibu dan Anak Tambak | 4 | 2023 | 84.66% | 87% | 99.88% | 100% | 98.95% | 0% | 61.17% | 100% | 85.73% | 50% | 100% | 66.67% | 0 |
| 103849 | RS Umum Bunda Jakarta | 4 | 2023 | 100% | 100% | 99.62% | 100% | 50.15% | 5% | 81% | 100% | 97.52% | 93.33% | 93.39% | 100% | 0 |
| 103850 | RS Umum Daerah 45 Kuningan | 4 | 2023 | 91.56% | 92% | 99.84% | 0% | 81.82% | 2.07% | 87.62% | 99.75% | 88.15% | 0% | 100% | 86.36% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.