Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103801 | RS Ibu dan Anak Vitalaya | 11 | 2022 | - | 80% | 83% | 100% | 100% | 74.04% | 0% | 75.33% | 100% | 77.14% | 78% | 100% | 100% | 0 |
| 103802 | RS Risa Sentra Medika | 11 | 2022 | - | 79.17% | 88% | 100% | 0% | 84.76% | 0% | 89.76% | 100% | 97.62% | 89.66% | 100% | 100% | 92 |
| 103803 | RS Umum Semara Ratih | 11 | 2022 | - | 97.5% | 100% | 100% | 100% | 100% | 0% | 83.33% | 100% | 96.67% | 0% | 100% | 100% | 0 |
| 103804 | RS Umum Premagana | 11 | 2022 | - | 87.76% | 100% | 100% | 80% | 88.12% | 0% | 80.58% | 100% | 98.18% | 87.13% | 100% | 100% | 0 |
| 103805 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 11 | 2022 | - | 92.5% | 100% | 100% | 90% | 93.33% | 0% | 93.33% | 100% | 94% | 90% | 100% | 90% | 0 |
| 103806 | RS Permata Pamulang | 11 | 2022 | - | 91% | 100% | 100% | 0% | 82% | 4.52% | 86% | 100% | 86% | 76.67% | 100% | 83.33% | 0 |
| 103807 | RS Lotim Medical Center | 11 | 2022 | - | 91.67% | 100% | 96.67% | 100% | 100% | 2.05% | 46.11% | 100% | 93.33% | 96.88% | 100% | 100% | 0 |
| 103808 | RS Tk. IV Kencana Serang | 11 | 2022 | - | 95% | 100% | 100% | 84.62% | 80% | 0% | 90% | 100% | 99.96% | 85% | 100% | 100% | 90 |
| 103809 | RS Ibu dan Anak Gebang Medika | 11 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 103810 | RS Fatimah | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 80.25% | 100% | 87.92% | 93.33% | 100% | 100% | 100 |
| 103811 | RS Ibu dan Anak Cahaya Bunda | 11 | 2022 | - | 96.5% | 100% | 92.19% | 43.9% | 70.31% | 13.95% | 82.81% | 100% | 86.72% | 82.81% | 98.44% | 100% | 0 |
| 103812 | RS Jiwa Mutiara Sukma | 11 | 2022 | - | 84.34% | 86% | 99.86% | % | 84% | % | 65.07% | 100% | 99.13% | 43.53% | 100% | 100% | 0 |
| 103813 | RS Umum Anna Medika Madura | 11 | 2022 | - | 86% | 88% | 100% | 100% | 79.24% | 1.39% | 76.13% | 100% | 97.1% | 100% | 100% | 100% | 92.4 |
| 103814 | RS Umum Randegansari Husada | 11 | 2022 | - | 95.01% | 96% | 98.95% | 91.67% | 93.08% | 3.33% | 94.76% | 100% | 80.13% | 82.76% | 95.06% | 100% | 0 |
| 103815 | RS Ibu dan Anak Khodijah | 11 | 2022 | - | 96.14% | 100% | 99.78% | 100% | 100% | 10.53% | 89.01% | 100% | 100% | 0% | 100% | 0% | 0 |
| 103816 | RS Islam Garam Kalianget | 11 | 2022 | - | 86.24% | 99% | 100% | 14.29% | 66.25% | 0% | 87.52% | 93.85% | 69.53% | 0% | 10.38% | 100% | 0 |
| 103817 | RS Ibu dan Anak Putri Surabaya | 11 | 2022 | - | 85.81% | 96% | 100% | 100% | 97.28% | 0% | 97.26% | 100% | 100% | 99.19% | 100% | 100% | 0 |
| 103818 | RS National Hospital | 11 | 2022 | - | 82.45% | 80% | 99.17% | 0% | 82.05% | 4.28% | 66.05% | 77.19% | 99.23% | 0% | 95.69% | 100% | 90.5 |
| 103819 | RS Umum Daerah Dr. R. Koesma Tuban | 11 | 2022 | - | 96.45% | 91% | 92.86% | 85.29% | 71.12% | 1.71% | 99.72% | 92.86% | 92.72% | 93.33% | 73.81% | 100% | 0 |
| 103820 | RS Mata Undaan | 11 | 2022 | - | 89.92% | 100% | 100% | % | 29.66% | 0% | 100% | 100% | 100% | 92.88% | 100% | 100% | 0 |
| 103821 | RS Jiwa Menur | 11 | 2022 | - | 98.18% | 100% | 100% | 0% | 85.34% | 0% | 85.04% | 100% | 92.64% | 0% | 100% | 100% | 0 |
| 103822 | RS Petrokimia Gresik Driyorejo | 11 | 2022 | - | 97.3% | 96% | 100% | 100% | 93.11% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 85.09 |
| 103823 | RS Islam Surabaya | 11 | 2022 | - | 99% | 99% | 100% | 100% | 90.62% | 0% | 65.9% | 100% | 98.48% | 100% | 100% | 100% | 0 |
| 103824 | RS Umum Lavalette Malang | 11 | 2022 | - | 99.04% | 100% | 99.96% | 100% | 100% | 2.41% | 100% | 100% | 97.64% | 87.93% | 100% | 100% | 0 |
| 103825 | RS Ibu dan Anak Bunda Sejahtera | 11 | 2022 | - | 99.07% | 100% | 100% | 0% | 97.14% | 0% | 48.95% | 100% | 99.1% | 100% | 100% | 100% | 0 |
| 103826 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 11 | 2022 | - | 92% | 100% | 100% | 82.76% | 100% | 0% | 98.85% | 100% | 97.73% | 87.56% | 99.26% | 100% | 0 |
| 103827 | RS Medika Mulia Tuban | 11 | 2022 | - | 100% | 100% | 100% | 100% | 97.55% | 0% | 85.91% | 100% | 94.58% | 97.01% | 100% | 100% | 0 |
| 103828 | RS Ibu dan Anak Lombok Dua Dua Lontar | 11 | 2022 | - | 84.89% | 88% | 100% | 100% | 100% | 0% | 54.73% | 100% | 100% | 57.58% | 83.87% | 0% | 0 |
| 103829 | RS Umum Adi Husada Kapasari | 11 | 2022 | - | 93.12% | 98% | 100% | 0% | 80.12% | 0% | 83.87% | 100% | 99.99% | 88.78% | 100% | 100% | 0 |
| 103830 | RS Onkologi | 11 | 2022 | - | 95.37% | 100% | 100% | 0% | 56.56% | 1.72% | 81.73% | 100% | 96.62% | 90% | 100% | 100% | 0 |
| 103831 | RS Ibu dan Anak Nur Ummi Numbi | 11 | 2022 | - | 95.5% | 95% | 100% | 100% | 90.44% | 0% | 76.12% | 100% | 91.23% | 96.15% | 100% | 100% | 0 |
| 103832 | RS Umum Daerah Kepohbaru | 11 | 2022 | - | 90% | 85% | 94.87% | 0% | 98.54% | 0% | 100% | 100% | 82.43% | 0% | 100% | 100% | 0 |
| 103833 | RS Umum Rachmi Dewi | 11 | 2022 | - | 89.29% | 98% | 100% | 100% | 91.55% | 0% | 90.32% | 100% | 98.44% | 95.24% | 0% | 100% | |
| 103834 | RS Permata Hati | 11 | 2022 | - | 84% | 85% | 100% | 0% | 98% | 0% | 86% | 100% | 94.12% | 90% | 100% | 0% | 0 |
| 103835 | RS Islam Darus Syifa | 11 | 2022 | - | 90.5% | 97% | 100% | 100% | 31.23% | 0.95% | 65.43% | 100% | 98.52% | 60% | 100% | 100% | 0 |
| 103836 | RS Umum Panti Waluya Sawahan Malang | 11 | 2022 | - | 92.49% | 99% | 99.3% | 100% | 90.3% | 1.59% | 82.5% | 100% | 83.66% | 80% | 99.12% | 100% | 0 |
| 103837 | RS Gatoel | 11 | 2022 | - | 98% | 100% | 100% | 100% | 99.15% | 0.92% | 93.83% | 100% | 96.95% | 99.22% | 100% | 100% | 0 |
| 103838 | RS Muhammadiyah Ahmad Dahlan | 11 | 2022 | - | 91.05% | 99% | 100% | 75% | 56.39% | 0% | 69.54% | 97.82% | 100% | 100% | 100% | 100% | 0 |
| 103839 | RS Eka Husada | 11 | 2022 | - | 87.17% | 100% | 100% | 0% | 75.72% | 0% | 72.53% | 100% | 88.38% | 74.55% | 100% | 100% | 0 |
| 103840 | RS Gigi dan Mulut Nala Husada | 11 | 2022 | - | 90.2% | 92% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 103841 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 11 | 2022 | - | 89.49% | 90% | 100% | 100% | 98.71% | 0.27% | 86.57% | 90.25% | 96.93% | 100% | 99.8% | 100% | 85.4 |
| 103842 | RS Ibu dan Anak Cempaka Putih Permata | 11 | 2022 | - | 67.62% | 83% | 60% | 100% | 62.5% | 0% | 100% | 0% | 99.2% | 0% | 100% | 100% | 81.95 |
| 103843 | RS Umum Tk. III Brawijaya | 11 | 2022 | - | 94.5% | 98% | 100% | 100% | 93.85% | 0% | 90% | 100% | 94.62% | 93.08% | 100% | 100% | 0 |
| 103844 | RS Surya Medika | 11 | 2022 | - | 73.15% | 80% | 96.77% | 0% | 93.1% | 0% | 85.12% | 92.39% | 95.98% | 83.58% | 86.09% | 100% | 84 |
| 103845 | RS Manyar Medical Centre | 11 | 2022 | - | 84% | 100% | 93.33% | 0% | 12.35% | 4.82% | 97.57% | 75% | 72.81% | 100% | 100% | 100% | 0 |
| 103846 | RS Umum Lukas | 11 | 2022 | - | 85% | 99% | 98% | 0% | 86% | 20% | 83% | 94% | 98% | 81% | 91% | 100% | 85 |
| 103847 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 11 | 2022 | - | 82.92% | 89% | 100% | 87.5% | 79.63% | 1.88% | 97.32% | 100% | 84.17% | 99.92% | 99.45% | 100% | 0 |
| 103848 | RS Universitas Airlangga | 11 | 2022 | - | 93.78% | 100% | 95.93% | 75% | 0% | 0% | 94.44% | 100% | 98.02% | 0% | 89.58% | 100% | 88.91 |
| 103849 | RS Umum Panti Nirmala | 11 | 2022 | - | 99.72% | 100% | 100% | 0% | 100% | 0% | 91.9% | 67.85% | 99.74% | 75.79% | 95.82% | 100% | 0 |
| 103850 | RS Soemitro Lanud Moeljono Surabaya | 11 | 2022 | - | 82.5% | 80% | 90.38% | 100% | 95.59% | 9.09% | 43.33% | 0% | 88.35% | 68.18% | 71.15% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.