Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103851 | RS Umum Aminah Blitar | 11 | 2022 | 01-01-1970 | 95.35% | 100% | 99.96% | 100% | 99.86% | 2.16% | 44.54% | 100% | 90% | 57.14% | 100% | 100% | 0 |
| 103852 | RS Ciputra | 11 | 2022 | - | 71.78% | 100% | 96% | 100% | 69.91% | 21.68% | 63.54% | 100% | 100% | 96.63% | 100% | 100% | 0 |
| 103853 | RS Katolik Budi Rahayu | 11 | 2022 | - | 65.5% | 98% | 100% | 0% | 99.05% | 0% | 53.17% | 100% | 97.47% | 75% | 100% | 0% | 0 |
| 103854 | RS Islam Nashrul Ummah | 11 | 2022 | - | 90.42% | 90% | 100% | 100% | 89.64% | 0% | 88.36% | 100% | 90.76% | 78.26% | 100% | 100% | 0 |
| 103855 | RS Umum Mitra Keluarga Surabaya | 11 | 2022 | - | 92.83% | 100% | 100% | 100% | 95.26% | 2.46% | 96.06% | 100% | 99.92% | 0% | 100% | 100% | 0 |
| 103856 | RS Muhammadiyah Babat | 11 | 2022 | - | 80.71% | 98% | 92.86% | 100% | 64.01% | 5.03% | 74.94% | 100% | 99.92% | 88.89% | 100% | 100% | 0 |
| 103857 | RS Umum Daerah Kota Madiun | 11 | 2022 | - | 93.16% | 94% | 100% | 90% | 95.26% | 3.03% | 96.05% | 100% | 100% | 60% | 100% | 100% | 0 |
| 103858 | RS Ibu dan Anak Melinda | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103859 | RS Umum Citra Medika Lamongan | 11 | 2022 | - | 87.5% | 100% | 99.4% | 100% | 82.43% | 2.46% | 81.55% | 100% | 100% | 82% | 100% | 0% | 0 |
| 103860 | RS Suci Paramita | 11 | 2022 | - | 80% | 93% | 100% | 0% | 80.46% | 0% | 88.24% | 100% | 89.08% | 81.58% | 100% | 100% | 0 |
| 103861 | RS TK. IV 05.07.02 Kediri | 11 | 2022 | - | 82.19% | 95% | 91.67% | 100% | 70.21% | 100% | 69.24% | 100% | 93.4% | 55% | 89.42% | 100% | 0 |
| 103862 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 11 | 2022 | - | 88.91% | 86% | 99.25% | 100% | 77.33% | 0% | 64% | 100% | 96.4% | 0% | 100% | 100% | 0 |
| 103863 | RS Umum Daerah Berkah Pandeglang | 11 | 2022 | - | 87.5% | 91% | 100% | 0% | 83.66% | 100% | 100% | 100% | 98% | 87.5% | 100% | 100% | 0 |
| 103864 | RS Umum Muhammadiyah Babat | 11 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 42.86% | 76.01 |
| 103865 | RSPAL dr. Ramelan | 11 | 2022 | - | 94.23% | 100% | 100% | 100% | 45.26% | 18.88% | 81.93% | 97.76% | 99.61% | 79.55% | 100% | 100% | 0 |
| 103866 | RS Bunda | 11 | 2022 | - | 100% | 100% | 100% | 100% | 52.83% | 0% | 13.62% | 100% | 99.56% | 48.53% | 100% | 100% | 0 |
| 103867 | RS Baptis Batu | 11 | 2022 | - | 93.92% | 100% | 100% | 0% | 41.59% | 0% | 70.59% | 100% | 99.14% | 100% | 100% | 100% | 0 |
| 103868 | RS Muhammadiyah Kalikapas Lamongan | 11 | 2022 | - | 89.72% | 95% | 100% | 100% | 81.18% | 2.44% | 69.15% | 100% | 100% | 85% | 100% | 100% | 0 |
| 103869 | RS Umum Daerah Dr. Soetomo | 11 | 2022 | - | 88.01% | 100% | 99.95% | 100% | 86.89% | 4.09% | 74.6% | 100% | 98.51% | 72.88% | 98.57% | 66.67% | 0 |
| 103870 | RS Punten | 11 | 2022 | - | 79% | 81% | 99.32% | 100% | 10.28% | 0% | 32.88% | 100% | 97.34% | 75.34% | 93.33% | 100% | 0 |
| 103871 | RS Ibu dan Anak Pura Raharja | 11 | 2022 | - | 92.62% | 99% | 100% | 100% | 96.06% | 96.83% | 100% | 100% | 79.98% | 91.6% | 100% | 100% | 98 |
| 103872 | RS Umum Siloam Hospitals Surabaya | 11 | 2022 | - | 99.83% | 100% | 100% | 0% | 73.25% | 1.25% | 59.56% | 100% | 96.97% | 100% | 100% | 100% | 0 |
| 103873 | RS Permata Hati Lamongan | 11 | 2022 | - | 85.5% | 96% | 100% | 0% | 86.67% | 0% | 89.47% | 100% | 88.33% | 100% | 100% | 100% | 97 |
| 103874 | RS Umum Daerah Kilisuci | 11 | 2022 | - | 93.09% | 100% | 100% | 100% | 100% | 0% | 97.1% | 100% | 96.66% | 0% | 100% | 100% | 0 |
| 103875 | RS Emma | 11 | 2022 | - | 95.38% | 90% | 96.25% | 100% | 86.21% | 13.95% | 34.16% | 100% | 80.04% | 96.1% | 100% | 100% | 0 |
| 103876 | RS Umum Hermina Tangkubanprahu | 11 | 2022 | - | 90.52% | 97% | 100% | 100% | 82.14% | 0% | 95.82% | 100% | 97.98% | 100% | 100% | 100% | 0 |
| 103877 | RS Umum Permata Bunda | 11 | 2022 | - | 85% | 81% | 100% | 100% | 85.57% | 0% | 98.45% | 100% | 95% | 72.37% | 99.92% | 100% | 0 |
| 103878 | RS EMC Alam Sutera | 11 | 2022 | - | 88.31% | 100% | 99.51% | 0% | 92.95% | 15.66% | 58.46% | 97.62% | 99.35% | 81.25% | 97.14% | 100% | 0 |
| 103879 | RS Umum Daerah Ngimbang | 11 | 2022 | - | 81.27% | 85% | 99.67% | 100% | 71.99% | 8.47% | 97.06% | 100% | 76.18% | 88.89% | 97.92% | 100% | 0 |
| 103880 | RS Umum Santa Clara | 11 | 2022 | - | 85.5% | 94% | 100% | 0% | 97.45% | 4% | 63.64% | 100% | 85.42% | 0% | 100% | 100% | 0 |
| 103881 | RS Umum Ratih | 11 | 2022 | - | 92% | 98% | 94% | 100% | 74.67% | 0% | 64% | 100% | 98% | 81.54% | 100% | 100% | 0 |
| 103882 | RS Baptis Kediri | 11 | 2022 | - | 94.86% | 99% | 100% | 0% | 78.83% | 1% | 84.64% | 98.45% | 99.94% | 65.48% | 100% | 100% | 0 |
| 103883 | RS Bedah Mitra Sehat | 11 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103884 | RS Khusus Kanker Onkologi Sentani | 11 | 2022 | - | 97.9% | 91% | 97.14% | 0% | 74.9% | 0% | 59.26% | 0% | 94.83% | 100% | 100% | 0% | 0 |
| 103885 | RS Ichsan Medical Center | 11 | 2022 | - | 95.49% | 100% | 99.77% | 100% | 95.28% | 0% | 24.15% | 100% | 90.53% | 100% | 100% | 100% | 0 |
| 103886 | RS Umum Daerah Kota Malang | 11 | 2022 | - | 88.71% | 100% | 100% | 0% | 96.41% | 2.17% | 90.16% | 100% | 96.97% | 100% | 100% | 83.33% | 0 |
| 103887 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 11 | 2022 | - | 95.5% | 93% | 95.5% | 100% | 86.11% | 0% | 80% | 100% | 83.64% | 80.83% | 100% | 85.42% | 0 |
| 103888 | RS Umum Muhammadiyah Lamongan | 11 | 2022 | 01-01-1970 | 92.44% | 99% | 98.94% | 100% | 88.36% | 0% | 82.28% | 100% | 99.97% | 70% | 100% | 100% | 0 |
| 103889 | RS Umum Intan Medika | 11 | 2022 | - | 95.5% | 97% | 100% | 100% | 78.77% | 0.46% | 91.09% | 100% | 97.74% | 71.88% | 100% | 100% | 0 |
| 103890 | RS Selaras | 11 | 2022 | - | 65.09% | 98% | 100% | 100% | 75% | 0% | 100% | 100% | 100% | 99.52% | 100% | 100% | 0 |
| 103891 | RS Qadr | 11 | 2022 | - | 91.72% | 100% | 100% | 0% | 84.78% | 3.39% | 88.82% | 100% | 100% | 60.87% | 100% | 0% | 0 |
| 103892 | RS Abdurrahman Syamsuri (Arsy) | 11 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 96.67% | 100% | 76.67% | 100% | 100% | 100% | 0 |
| 103893 | RS Muji Rahayu | 11 | 2022 | - | 93.86% | 100% | 100% | 0% | 100% | 0% | 40.24% | 100% | 93.32% | 88.37% | 100% | 100% | 88 |
| 103894 | RS Umum Daerah Kabupaten Tangerang | 11 | 2022 | - | 97% | 100% | 100% | 99.25% | 71% | 2.75% | 97.5% | 98.33% | 80.25% | 96% | 96.5% | 100% | 0 |
| 103895 | RS Husada Utama Surabaya | 11 | 2022 | - | 100% | 98% | 100% | 100% | 86% | 2.53% | 71.23% | 100% | 100% | 67.26% | 100% | 100% | 0 |
| 103896 | RS Umum Daerah Malingping | 11 | 2022 | - | 87.05% | 94% | 96.83% | 100% | 77.78% | 5.88% | 83.08% | 92.86% | 86.89% | 88.37% | 97.3% | 100% | 76.68 |
| 103897 | RS Umum dr. Suyudi | 11 | 2022 | - | 96.67% | 100% | 100% | 100% | 93% | 2.08% | 93.5% | 100% | 88.5% | 95% | 100% | 90.91% | 0 |
| 103898 | RS Umum Bhayangkara Kediri | 11 | 2022 | - | 92.7% | 100% | 100% | 87.5% | 80.16% | 0% | 99.14% | 100% | 100% | 91.57% | 100% | 100% | 0 |
| 103899 | RS Umum Daerah Dr. Soedono Madiun | 11 | 2022 | - | 85.09% | 100% | 100% | 50% | 95.03% | 3.35% | 96.64% | 97.86% | 89.33% | 97.96% | 100% | 100% | 0 |
| 103900 | RS Misi Lebak | 11 | 2022 | - | 95% | 100% | 99.71% | 100% | 86.94% | 0% | 50.82% | 100% | 100% | 62.76% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.