Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103701 | RS EMC Tangerang | 11 | 2022 | - | 94.5% | 99% | 100% | 0% | 87.43% | 1.29% | 85.09% | 100% | 86.29% | 83.33% | 97.67% | 100% | 0 |
| 103702 | RS Umum Daerah Dr. R. Soedjono Selong | 11 | 2022 | - | 74.42% | 89% | 95.34% | 100% | 46.46% | 0% | 95.78% | 100% | 94.98% | 97.14% | 99.27% | 100% | 0 |
| 103703 | Siloam Hospitals Mataram | 11 | 2022 | - | 87.79% | 100% | 100% | 0% | 57.89% | 3.23% | 82.21% | 100% | 100% | 75% | 100% | 100% | 0 |
| 103704 | RS Mandalika Provinsi Nusa Tenggara Barat | 11 | 2022 | - | 97.53% | 98% | 98% | 0% | 88.33% | 0% | 86.67% | 0% | 100% | 89.47% | 96.05% | 96.43% | 87 |
| 103705 | RS Umum Ibunda | 11 | 2022 | - | 98.87% | 97% | 96.3% | 57.89% | 98.75% | 0% | 98.01% | 100% | 100% | 84.62% | 100% | 100% | 0 |
| 103706 | RS Hermina Serpong | 11 | 2022 | - | 90.5% | 100% | 100% | 0% | 53.23% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 0 |
| 103707 | RS An-Nisa | 11 | 2022 | - | 89.7% | 98% | 98.21% | 100% | 24.34% | 3.9% | 32.07% | 71.74% | 100% | 99.24% | 94.84% | 100% | 86 |
| 103708 | RS Hermina Ciputat | 11 | 2022 | - | 97.5% | 100% | 100% | 100% | 86.67% | 0% | 100% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 103709 | RS Umum Daerah Banten | 11 | 2022 | - | 85.46% | 100% | 100% | 50% | 94.51% | 19.41% | 97.4% | 100% | 88.6% | 56.3% | 100% | 100% | 0 |
| 103710 | RS Khusus Mata Ramata | 11 | 2022 | - | 100% | 100% | 100% | 0% | 86.96% | 10.88% | 96.15% | 0% | 63.35% | 70.97% | 100% | 66.67% | 0 |
| 103711 | RS Ibu dan Anak Puri Bunda Tabanan | 11 | 2022 | - | 96% | 98% | 100% | 100% | 98.56% | 19.05% | 78.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103712 | RS Umum Praya | 11 | 2022 | - | 90% | 80% | 84% | 87.5% | 84% | 0.74% | 80% | 92.5% | 94% | 20% | 92% | 80% | 77.02 |
| 103713 | RS Umum Daerah Awet Muda Narmada | 11 | 2022 | - | 85.22% | 99% | 100% | 100% | 100% | 0% | 96.83% | 100% | 81.03% | 83.33% | 100% | 100% | 0 |
| 103714 | RS Mentari | 11 | 2022 | - | 62.5% | 63% | 100% | 100% | 83.42% | 0% | 75.89% | 100% | 99.67% | 73.08% | 100% | 100% | 0 |
| 103715 | RS Melati | 11 | 2022 | - | 99.56% | 100% | 100% | 100% | 72.68% | 0% | 40.71% | 100% | 100% | 73.33% | 100% | 100% | 0 |
| 103716 | RS Umum Daerah Patut Patuh Patju | 11 | 2022 | - | 96.55% | 98% | 100% | 85.29% | 98.03% | 0% | 100% | 100% | 94.69% | 97.26% | 100% | 100% | 0 |
| 103717 | RS Umum Payangan | 11 | 2022 | - | 88.11% | 96% | 100% | 0% | 65% | 5.56% | 98.87% | 100% | 91.84% | 0% | 100% | 100% | 0 |
| 103718 | RS Medika Lestari | 11 | 2022 | - | 63% | 100% | 100% | 100% | 85.44% | 0% | 53.33% | 100% | 90.79% | 91.67% | 100% | 100% | 0 |
| 103719 | RS Murni Teguh Ciledug | 11 | 2022 | - | 98% | 100% | 99% | 90% | 98.46% | 0% | 78% | 100% | 95.67% | 66.67% | 66.67% | 100% | 86.48 |
| 103720 | RS Harapan Keluarga | 11 | 2022 | - | 87% | 89% | 93% | 82% | 85% | 1.5% | 87% | 89% | 88% | 81% | 93% | 89% | 0 |
| 103721 | RS Umum Daerah Kota Cilegon | 11 | 2022 | - | 92.72% | 97% | 88.58% | 0% | 0% | 3.7% | 94.69% | 95.24% | 90.06% | 0% | 86.99% | 100% | |
| 103722 | RS Ibu dan Anak Bina Medika | 11 | 2022 | - | 98.47% | 100% | 100% | 100% | 75.21% | 0% | 93.1% | 100% | 100% | 81.82% | 100% | 100% | 0 |
| 103723 | RS Primaya | 11 | 2022 | - | 96.86% | 100% | 98.8% | 100% | 96.14% | 2.34% | 68.58% | 100% | 89.67% | 92.12% | 98.65% | 100% | 0 |
| 103724 | RS Umum BUN | 11 | 2022 | - | 90.36% | 99% | 100% | 100% | 80% | 1.11% | 78.01% | 100% | 98.67% | 97.7% | 100% | 100% | 0 |
| 103725 | RS Umum Daerah Wangaya | 11 | 2022 | - | 90.33% | 97% | 100% | 100% | 97.58% | 0% | 90.51% | 96.21% | 97.5% | 100% | 100% | 100% | 0 |
| 103726 | RS Krakatau Medika | 11 | 2022 | - | 99% | 100% | 100% | 66.67% | 95.01% | 0% | 76% | 100% | 100% | 91.8% | 100% | 0% | 0 |
| 103727 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 11 | 2022 | - | 83.21% | 94% | 100% | 0% | 95.46% | 1.6% | 98.79% | 95.1% | 97.15% | 93.75% | 99.9% | 100% | 0 |
| 103728 | RS Tk. III Wirasakti Kupang | 11 | 2022 | - | 97.56% | 100% | 100% | 0% | 89.18% | 0% | 93.79% | 95% | 85.18% | 80.46% | 100% | 100% | 0 |
| 103729 | RS Jiwa Provinsi Bali | 11 | 2022 | - | 90.08% | 90% | 100% | 0% | 74.81% | 0% | 27.64% | 100% | 100% | 0% | 100% | 0% | 0 |
| 103730 | RS Umum Wisma Prashanti | 11 | 2022 | - | 80% | 95% | 97.39% | 0% | 100% | 0% | 49.67% | 100% | 99.87% | 42.86% | 97.25% | 100% | 0 |
| 103731 | RS Ibu dan Anak Dhia | 11 | 2022 | - | 84.34% | 98% | 100% | 100% | 100% | 0% | 92.31% | 0% | 98.14% | 50% | 100% | 100% | 99 |
| 103732 | RS Umum Daerah Kota Tangerang | 11 | 2022 | - | 83.4% | 100% | 96.88% | 100% | 84.62% | 3.2% | 100% | 100% | 100% | 100% | 100% | 100% | 87.54 |
| 103733 | RS Umum Daerah Tabanan | 11 | 2022 | - | 99.98% | 100% | 100% | 0% | 99.25% | 1.32% | 99.54% | 100% | 97.08% | 97.28% | 100% | 100% | 0 |
| 103734 | RS Umum Daerah Kota Tangerang Selatan | 11 | 2022 | - | 92% | 100% | 100% | 100% | 88.1% | 0% | 100% | 100% | 97.45% | 63.85% | 100% | 100% | 83 |
| 103735 | RS Umum Dharma Yadnya | 11 | 2022 | - | 87.16% | 100% | 100% | 0% | 78.84% | 0% | 85.23% | 100% | 99.17% | 100% | 100% | 100% | 0 |
| 103736 | RS Medika BSD | 11 | 2022 | - | 86.53% | 95% | 100% | 0% | 85.3% | 6.29% | 58.53% | 100% | 69.12% | 83.87% | 99% | 100% | 79.44 |
| 103737 | RS Mata Achmad Wardi BWI-DD | 11 | 2022 | - | 88% | 100% | 100% | 0% | 12.16% | 3.19% | 100% | 100% | 98.62% | 100% | 100% | 100% | 0 |
| 103738 | RS Umum Bunda | 11 | 2022 | - | 96.4% | 100% | 99.07% | 0% | 99.5% | 0% | 98.77% | 100% | 84.84% | 93.33% | 100% | 100% | 0 |
| 103739 | RS Umum Bangli Medika Canti | 11 | 2022 | - | 90.5% | 95% | 100% | 100% | 86.67% | 0.39% | 80.39% | 100% | 93.97% | 83.33% | 100% | 100% | 0 |
| 103740 | RS Bhayangkara | 11 | 2022 | - | 100% | 100% | 100% | 100% | 95.95% | 1.92% | 81.9% | 100% | 81.31% | 85.71% | 100% | 100% | 0 |
| 103741 | RS Umum Daerah Kab. Buleleng | 11 | 2022 | - | 92.29% | 100% | 100% | 100% | 93.14% | 1.28% | 99.13% | 100% | 98.52% | 100% | 100% | 100% | 0 |
| 103742 | RS Umum Daerah Kefamenanu | 11 | 2022 | - | 89.69% | 82% | 100% | 100% | 81.77% | 3.85% | 100% | 100% | 86.43% | 100% | 100% | 100% | 0 |
| 103743 | RS Metro Hospitals M. Toha | 11 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103744 | RS Umum Muder Ignacia | 11 | 2022 | - | 90% | 90% | 100% | 0% | 100% | 0% | 22.73% | 100% | 100% | 100% | 100% | 0% | 0 |
| 103745 | Brawijaya Hospital Tangerang | 11 | 2022 | - | 85.91% | 87% | 94.03% | 92.86% | 67.2% | 3.81% | 81.65% | 96.97% | 100% | 36.61% | 82.61% | 100% | 79.48 |
| 103746 | RS Umum Daerah Kota Serang | 11 | 2022 | - | 84.04% | 100% | 100% | 100% | 94.65% | 4.55% | 100% | 94.12% | 96.1% | 100% | 100% | 100% | 0 |
| 103747 | RS Umum Daerah Karangasem | 11 | 2022 | - | 97.71% | 99% | 91.67% | 0% | 92.66% | 3.07% | 94.61% | 100% | 98.93% | 81.08% | 93.23% | 100% | 0 |
| 103748 | RS Aqidah | 11 | 2022 | - | 92.33% | 96% | 100% | 83.33% | 83.24% | 3.7% | 86.67% | 100% | 88.74% | 95.93% | 100% | 100% | 85 |
| 103749 | RS Rumah Indonesia Sehat | 11 | 2022 | - | 89% | 90% | 94.5% | 100% | 78.5% | 4.8% | 80.9% | 100% | 99.03% | 97.33% | 0.68% | 83.33% | 0 |
| 103750 | RS Ibu dan Anak Harapan Bunda | 11 | 2022 | - | 95% | 100% | 100% | 0% | 90% | 0% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.