Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 103651 | RS Umum Daerah Kaur | 11 | 2022 | - | 84.25% | 85% | 85.55% | 100% | 97.87% | 0% | 99.01% | 96.66% | 88.85% | 88.35% | 75% | 100% | 0 |
| 103652 | RS Umum Puri Husadatama | 11 | 2022 | - | 81% | 85% | 99.38% | 0% | 96.25% | 8.33% | 81.08% | 92.44% | 0% | 0% | 100% | 100% | |
| 103653 | RS Umum Daerah Pringsewu | 11 | 2022 | - | 78.99% | 84% | 83.91% | 0% | 54.51% | 10.42% | 99.15% | 57.14% | 84.17% | 85.71% | 100% | 0% | 0 |
| 103654 | RS Umum Ummi Bengkulu | 11 | 2022 | - | 96.82% | 100% | 99.48% | 62.5% | 47.52% | 0.75% | 63.4% | 100% | 100% | 62.04% | 100% | 100% | 0 |
| 103655 | RS Bhayangkara Tk. III Kota Pekanbaru | 11 | 2022 | - | 97.71% | 96% | 100% | 100% | 100% | 0% | 89.19% | 100% | 99.36% | 93.62% | 97.06% | 100% | 74 |
| 103656 | RS Umum Aka Medika Sribhawono | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.5% | 100% | 100% | 100% | 79 |
| 103657 | RS Umum Daerah Mukomuko | 11 | 2022 | - | 90.5% | 97% | 41.69% | % | 99.42% | 0% | 80.53% | 67.27% | 97.2% | 86.96% | 0% | 0% | 0 |
| 103658 | RS Umum Lancang Kuning | 11 | 2022 | - | 100% | 100% | 100% | 100% | 90.91% | 0% | 90.57% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103659 | RS Ibu dan Anak Ibunda | 11 | 2022 | - | 97.09% | 100% | 100% | 76.92% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 103660 | RS Ibu dan Anak Mawar | 11 | 2022 | - | 93% | 100% | 100% | 100% | 96.83% | 0% | 95.6% | 80% | 95.98% | 100% | 100% | 100% | 86 |
| 103661 | RS Umum Daerah Arifin Achmad | 11 | 2022 | - | 94.65% | 98% | 98.43% | 40% | 60.74% | 0% | 66.01% | 100% | 82.63% | 97.14% | 100% | 100% | 0 |
| 103662 | RS Jiwa Soeprapto Provinsi Bengkulu | 11 | 2022 | - | 93.33% | 96% | 99.95% | % | 98.11% | % | 88.39% | 0% | 97.79% | 100% | 100% | 0% | 0 |
| 103663 | RS Eria | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 103664 | RS Umum Yukum Medical Centre | 11 | 2022 | - | 87.5% | 98% | 98.04% | 100% | 61.58% | 0% | 64.29% | 100% | 96.02% | 91.3% | 90.33% | 93.33% | 0 |
| 103665 | RS Jiwa Tampan | 11 | 2022 | - | 86.83% | 95% | 99.32% | 0% | 90.28% | 0% | 50.62% | 100% | 94.98% | 95.81% | 98.48% | 100% | 0 |
| 103666 | RS Umum Daerah Tais Kabupaten Seluma | 11 | 2022 | - | 27% | 90% | 100% | 0% | 91.24% | 0% | 100% | 100% | 97.68% | 100% | 100% | 0% | 0 |
| 103667 | RS Panti Secanti | 11 | 2022 | - | 94.55% | 99% | 98.96% | 100% | 99.6% | 17.86% | 100% | 100% | 80.45% | 100% | 100% | 100% | |
| 103668 | RS Umum Syafira | 11 | 2022 | - | 96.35% | 95% | 99.99% | 33.33% | 97% | 5.36% | 61.98% | 100% | 99.27% | 100% | 54.51% | 100% | 0 |
| 103669 | RS Umum Daerah Dr. M. Yunus Bengkulu | 11 | 2022 | - | 94.82% | 95% | 99.02% | 100% | 35.2% | 7.36% | 98.74% | 100% | 81.41% | 87.5% | 99.36% | 100% | 0 |
| 103670 | RS Umum Daerah Bandar Negara Husada | 11 | 2022 | - | 89% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 86.59% | 0% | 100% | 0% | 0 |
| 103671 | RS Santa Maria Pekanbaru | 11 | 2022 | - | 90.94% | 100% | 100% | 100% | 92.62% | 0% | 85.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 103672 | RS Ibu dan Anak AL-Barra | 11 | 2022 | - | 85.5% | 100% | 100% | 90% | 91.67% | 3.77% | 87.5% | 100% | 91.67% | 87.5% | 100% | 0% | 0 |
| 103673 | RS Umum Eka Hospital Pekanbaru | 11 | 2022 | - | 92.5% | 100% | 100% | 0% | 72.89% | 12.84% | 97.26% | 100% | 100% | 100% | 100% | 100% | 85.01 |
| 103674 | RS Siti Khodijah | 11 | 2022 | - | 87% | 80% | 100% | 75% | 68% | 0% | 75% | 100% | 91.67% | 74.07% | 100% | 100% | 0 |
| 103675 | RS Ibu Anak Hidayah Ibu | 11 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 103676 | RS Umum Daerah Alimuddin Umar | 11 | 2022 | - | 96.67% | 100% | 98.59% | 100% | 96% | 0% | 98.28% | 100% | 87.85% | 96.55% | 100% | 100% | 0 |
| 103677 | RS Umum Bina Kasih | 11 | 2022 | - | 90% | 100% | 100% | 100% | 80.8% | 100% | 80.89% | 100% | 92.4% | 87.37% | 100% | 100% | 0 |
| 103678 | RS Airan Raya | 11 | 2022 | - | 89% | 99% | 99.29% | 0% | 89.64% | 47.73% | 83.9% | 98.63% | 99.28% | 93.75% | 98.09% | 100% | 0 |
| 103679 | RS Umum Mitra Mulia Husada | 11 | 2022 | - | 93.27% | 95% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99 |
| 103680 | RS Umum Mitra Husada | 11 | 2022 | - | 81.06% | 99% | 97.83% | 78.85% | 96.19% | 1.24% | 97.65% | 86.3% | 93.96% | 0% | 96.87% | 100% | 0 |
| 103681 | RS Umum Islam Ibnu Sina | 11 | 2022 | - | 57.31% | 85% | 100% | 50% | 60.3% | 2.89% | 62.84% | 99.05% | 94.56% | 0% | 100% | 100% | 0 |
| 103682 | RS Ibu dan Anak Bunda | 11 | 2022 | - | 97.45% | 100% | 100% | 78.18% | 95.63% | 10.64% | 98.61% | 100% | 100% | 94.29% | 100% | 100% | 0 |
| 103683 | RS Ibu dan Anak Andini | 11 | 2022 | - | 89% | 100% | 100% | 83.33% | 40% | 62.5% | 53.75% | 100% | 0% | 100% | 100% | 100% | 0 |
| 103684 | RS Umum Daerah Lagita | 11 | 2022 | - | 87.09% | 91% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 87.69% | 100% | 100% | 0 |
| 103685 | RS Umum Daerah Harapan dan Doa | 11 | 2022 | - | 95% | 98% | 100% | 100% | 79.07% | 5% | 95.44% | 100% | 83.2% | 89.5% | 99.77% | 93.42% | 0 |
| 103686 | RS Umum Daerah Kepahiang | 11 | 2022 | - | 84.66% | 81% | 97.5% | 87.5% | 84.42% | 0% | 96.34% | 100% | 97.91% | 81.82% | 94.22% | 100% | 0 |
| 103687 | RS Umum Daerah Dr H Abdul Moeloek | 11 | 2022 | - | 91.19% | 95% | 98.33% | 0% | 37.24% | 4.98% | 70.54% | 100% | 99.59% | 94.97% | 97.4% | 100% | 0 |
| 103688 | RS Natar Medika | 11 | 2022 | - | 94.95% | 99% | 100% | 84.62% | 91.23% | 7.81% | 87.62% | 100% | 90.96% | 100% | 97.04% | 84.38% | 0 |
| 103689 | RS Umum Daerah Serpong Utara | 11 | 2022 | - | 100% | 99% | 100% | 0% | 100% | 0% | 98.85% | 100% | 96.69% | 100% | 100% | 100% | 0 |
| 103690 | RS Umum Daerah Klungkung | 11 | 2022 | - | 100% | 100% | 100% | 100% | 80.37% | 0% | 99.72% | 100% | 100% | 95.24% | 100% | 100% | 88.27 |
| 103691 | RS Ibu dan Anak Bunda Ciputat | 11 | 2022 | - | 91.64% | 100% | 100% | 100% | 81.02% | 0% | 71% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 103692 | RS Mulya | 11 | 2022 | - | 100% | 100% | 100% | 33.33% | 96.5% | 7.76% | 85% | 100% | 100% | 90% | 100% | 100% | 0 |
| 103693 | RS Ibu dan Anak Puri Bunda | 11 | 2022 | - | 96% | 98% | 100% | 100% | 95.19% | 7.88% | 93.55% | 99.16% | 99.65% | 100% | 100% | 100% | 0 |
| 103694 | RS Cinta Kasih | 11 | 2022 | - | 87.9% | 87% | 100% | 100% | 48.3% | 0% | 90.57% | 100% | 100% | 78.87% | 100% | 100% | 96 |
| 103695 | RS Umum Prima Medika | 11 | 2022 | - | 93.64% | 93% | 99.83% | 100% | 79.27% | 0% | 88.86% | 100% | 100% | 100% | 100% | 85.71% | 0 |
| 103696 | RS Umum Kasih Ibu Tabanan | 11 | 2022 | - | 94.74% | 100% | 99.74% | 0% | 100% | 0% | 65.26% | 77.94% | 84.38% | 12.5% | 98.81% | 100% | 0 |
| 103697 | RS Umum Hermina Tangerang | 11 | 2022 | - | 93.24% | 100% | 100% | 5.88% | 81.83% | 1.1% | 81.93% | 100% | 100% | 84% | 100% | 100% | 0 |
| 103698 | RS Umum Hermina Tangerang | 11 | 2022 | - | 93.24% | 100% | 100% | 94.12% | 81.83% | 1.1% | 81.93% | 100% | 100% | 84% | 100% | 100% | 99.87 |
| 103699 | RS Kristen Lende Moripa | 11 | 2022 | - | 90% | 77% | 95.31% | 100% | 96.67% | 0% | 95.97% | 100% | 63.93% | 100% | 82.51% | 0% | |
| 103700 | RS Umum Daerah Singasana | 11 | 2022 | - | 93.45% | 98% | 99.87% | 91.67% | 97.32% | 0% | 98.52% | 100% | 86.22% | 100% | 98.78% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.