Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 104151 | RS Umum Haji Jakarta | 11 | 2022 | - | 97.46% | 100% | 100% | 42.86% | 66.67% | 2.65% | 82% | 92.27% | 63.09% | 0% | 96.64% | 100% | 0 |
| 104152 | RS Umum Prikasih | 11 | 2022 | - | 89.26% | 100% | 99.34% | 50% | 16.04% | 3.12% | 65.94% | 95.13% | 96.65% | 86.84% | 100% | 100% | 0 |
| 104153 | RS Umum Pusat Pertamina | 11 | 2022 | - | 94.43% | 97% | 100% | 100% | 61.45% | 0% | 61.79% | 100% | 94.52% | 87.1% | 99.84% | 100% | 0 |
| 104154 | RS Umum Daerah DR. Eko Maulana Ali | 11 | 2022 | - | 96% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96% | 0% | 100% | 100% | 0 |
| 104155 | RS Umum Daerah Sjafrie Rachman Puding Besar | 11 | 2022 | - | 100% | 100% | 100% | 0% | 80% | 0% | 88% | 100% | 100% | 85.26% | 96.72% | 85.71% | 0 |
| 104156 | RS Utama | 11 | 2022 | - | 94.43% | 95% | 87.25% | 0% | 91.03% | 0% | 96.6% | 100% | 0% | 91.67% | 100% | 100% | 0 |
| 104157 | RS Umum Arsani | 11 | 2022 | - | 97.5% | 95% | 91.67% | 33.33% | 93% | 0% | 100% | 98.51% | 99.7% | 97.99% | 100% | 100% | 0 |
| 104158 | RS Umum Mayapada | 11 | 2022 | - | 85.08% | 100% | 100% | 100% | 100% | 0% | 90% | 100% | 100% | 100% | 99.86% | 100% | 89.81 |
| 104159 | RS Umum Bakti Timah Muntok | 11 | 2022 | - | 98% | 98% | 100% | 100% | 70% | 0% | 80% | 100% | 46.74% | 91.11% | 80% | 100% | 0 |
| 104160 | RS Siloam Bangka | 11 | 2022 | - | 86.49% | 100% | 98.65% | 100% | 62% | 4.46% | 72.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104161 | RS Umum Antam Medika | 11 | 2022 | - | 98.24% | 100% | 100% | 100% | 86.15% | 0% | 65.16% | 100% | 99.4% | 100% | 100% | 100% | 0 |
| 104162 | RS Umum Bhayangkara Lemdiklat Polri | 11 | 2022 | - | 85% | 85% | 100% | 0% | 96.35% | 0% | 70.09% | 100% | 98.65% | 69.23% | 100% | 100% | 0 |
| 104163 | RS Pratama Bangka Tengah | 11 | 2022 | - | 92% | 100% | 100% | 0% | 96.09% | 0% | 100% | 100% | 92.82% | 100% | 100% | 100% | 0 |
| 104164 | RS Umum Harapan Bunda | 11 | 2022 | - | 87.31% | 100% | 100% | 100% | 99.48% | 100% | 98.86% | 100% | 100% | 100% | 100% | 100% | 98 |
| 104165 | RS Umum Daerah Kab. Bangka Selatan | 11 | 2022 | - | 72.5% | 73% | 83.44% | 0% | 94.1% | 0% | 93.79% | 100% | 86.98% | 0% | 77.5% | 100% | 0 |
| 104166 | RS Umum Murni Teguh Sudirman Jakarta | 11 | 2022 | - | 91.1% | 100% | 100% | 0% | 77.83% | 13.46% | 97.04% | 100% | 98.6% | 100% | 100% | 100% | 0 |
| 104167 | RS Yadika Kebayoran Lama | 11 | 2022 | - | 91% | 100% | 100% | 0% | 90% | 0% | 88.24% | 100% | 93.21% | 92.86% | 100% | 100% | 0 |
| 104168 | RS Umum Daerah Muhammad Zein | 11 | 2022 | - | 95% | 92% | 99.81% | 100% | 33.64% | 0% | 100% | 100% | 98.24% | 0% | 100% | 100% | 0 |
| 104169 | RS Primaya Bhakti Wara | 11 | 2022 | - | 87.86% | 92% | 100% | 100% | 99.8% | 11.9% | 98.19% | 100% | 99.89% | 83.5% | 100% | 100% | 0 |
| 104170 | RS Ibu dan Anak Dzakirah | 11 | 2022 | - | 92% | 92% | 100% | 100% | 100% | 0% | 100% | 100% | 99.45% | 100% | 100% | 100% | 0 |
| 104171 | RS Ibu dan Anak Rona | 11 | 2022 | - | 92.72% | 100% | 99.02% | 50% | 94.86% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 104172 | RS Umum Daerah Depati Hamzah | 11 | 2022 | - | 87.37% | 74% | 100% | 75% | 62.96% | 0% | 100% | 97.22% | 99.87% | 93.33% | 100% | 0% | 89 |
| 104173 | RS Bakti Timah Pangkalpinang | 11 | 2022 | - | 83.24% | 91% | 99.5% | 100% | 79.37% | 100% | 78.87% | 100% | 87.96% | 100% | 95% | 100% | 0 |
| 104174 | RS Umum Bhakti Timah | 11 | 2022 | - | 99.09% | 99% | 100% | 100% | 53% | 0.55% | 91.58% | 100% | 89.34% | 89.47% | 100% | 100% | 0 |
| 104175 | RS Umum Daerah Dabo Kabupaten Lingga | 11 | 2022 | - | 62.41% | 90% | 100% | 100% | 26.08% | 36.36% | 100% | 100% | 99.18% | 0% | 100% | 0% | 0 |
| 104176 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 11 | 2022 | - | 75.24% | 90% | 92.83% | 0% | 75.68% | 1.96% | 87.78% | 100% | 99.28% | 100% | 100% | 100% | 0 |
| 104177 | RS Badan Pengusahaan Batam | 11 | 2022 | - | 88.7% | 100% | 100% | 100% | 79.21% | 0.49% | 89.91% | 98.06% | 86.84% | 85% | 100% | 93.75% | 0 |
| 104178 | RS Ibu dan Anak Frisdhy Angel | 11 | 2022 | - | 86.88% | 100% | 100% | 100% | 86.88% | 0% | 80.88% | 100% | 100% | 0% | 100% | 100% | 0 |
| 104179 | RS Umum Daerah Kriopanting Payung | 11 | 2022 | - | 97% | 86% | 100% | 0% | 90.65% | 0% | 89.87% | 100% | 93.19% | 80% | 100% | 100% | 0 |
| 104180 | RS Umum HI. Muhammad Yusuf | 11 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 85.36% | 40% | 100% | 100% | 100 |
| 104181 | RS Maria Regina | 11 | 2022 | - | 83.48% | 83% | 79.88% | 0% | 100% | 0% | 80.08% | 100% | 100% | 72.57% | 81.26% | 100% | 100 |
| 104182 | RS Griya Medika Dompet Dhuafa | 11 | 2022 | - | 96.25% | 100% | 98.82% | 100% | 82.59% | 0% | 63.22% | 100% | 97.7% | 90.48% | 90.48% | 90% | 90 |
| 104183 | RS Umum Daerah Cipayung | 11 | 2022 | - | 88.5% | 86% | 100% | 100% | 85% | 0% | 81.49% | 100% | 93.01% | 88% | 100% | 100% | 0 |
| 104184 | RS Umum Universitas Kristen Indonesia | 11 | 2022 | - | 85.31% | 100% | 100% | 0% | 99.5% | 9.68% | 83.04% | 100% | 98.95% | 0% | 100% | 83.33% | 0 |
| 104185 | RS Umum Daerah Ciracas | 11 | 2022 | - | 98% | 100% | 100% | 100% | 98.44% | 0% | 100% | 100% | 100% | 97.96% | 100% | 100% | 95.91 |
| 104186 | RS Umum Daerah Tulang Bawang Barat | 11 | 2022 | - | 97.25% | 100% | 100% | 0% | 97.44% | 100% | 0% | 100% | 98% | 93.75% | 100% | 100% | |
| 104187 | RS Khusus Bedah Rawamangun | 11 | 2022 | - | 98.06% | 100% | 100% | 0% | 84.29% | 1.64% | 97.18% | 100% | 93.32% | 83.67% | 100% | 100% | 0 |
| 104188 | RS Ibu dan Anak Mutiara Hati | 11 | 2022 | - | 97.09% | 92% | 100% | 80% | 83.2% | 66.67% | 93.13% | 97.07% | 91.99% | 94.59% | 100% | 100% | 0 |
| 104189 | RS Umum Penawar Medika | 11 | 2022 | - | 82.46% | 86% | 100% | % | 84.08% | 0% | 82.1% | 100% | 97.74% | 98.46% | 96.07% | 0% | 81.83 |
| 104190 | RS Candimas Medical Center | 11 | 2022 | - | 86.23% | 76% | 94.74% | 66.67% | 90.15% | 4.11% | 75.82% | 100% | 97.86% | 68.42% | 98.34% | 100% | 0 |
| 104191 | RS Umum Surya Asih | 11 | 2022 | - | 81.5% | 94% | 100% | 100% | 82.86% | 0% | 86.3% | 100% | 92.72% | 85% | 97.47% | 100% | 0 |
| 104192 | RS Umum Daerah Budhi Asih | 11 | 2022 | - | 86.85% | 100% | 100% | 100% | 2.08% | 3.08% | 82.61% | 100% | 100% | 80.17% | 100% | 100% | 0 |
| 104193 | RS Medika Insani | 11 | 2022 | - | 95.49% | 80% | 100% | 100% | 75.36% | 2.42% | 26.83% | 100% | 90.41% | 100% | 91.79% | 100% | 0 |
| 104194 | RS Umum Mutiara Bunda | 11 | 2022 | - | 98.5% | 100% | 100% | 66.67% | 92.72% | 0.44% | 35.27% | 100% | 100% | 94.34% | 100% | 100% | 97 |
| 104195 | RSUP Persahabatan | 11 | 2022 | - | 89.49% | 99% | 100% | 66.67% | 33.76% | 4.33% | 100% | 100% | 89.89% | 100% | 100% | 100% | 0 |
| 104196 | RS Tk. IV Cijantung | 11 | 2022 | - | 88.32% | 90% | 87.11% | 0% | 91.68% | 6.12% | 68.93% | 94.12% | 82.5% | 80% | 75.75% | 75% | 0 |
| 104197 | RS Umum Asy-Syifa Medika | 11 | 2022 | - | 85% | 89% | 100% | 100% | 100% | 0% | 96.51% | 100% | 98.81% | 20% | 100% | 100% | 91.93 |
| 104198 | RS Ibu dan Anak Harapan Bunda | 11 | 2022 | - | 90% | 100% | 100% | 100% | 88.89% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 104199 | RS Umum Daerah Menggala Tulang Bawang | 11 | 2022 | - | 88% | 91% | 100% | 100% | 97.8% | 0% | 97.83% | 100% | 90.76% | 100% | 100% | 100% | 96 |
| 104200 | RS Umum Daerah Zainal Abidin Pagar Alam | 11 | 2022 | - | 96% | 91% | 98.21% | 100% | 84.82% | 100% | 100% | 100% | 95.71% | 83.33% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.