Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 104201 | RS Umum Immanuel Bandung | 4 | 2023 | 91.19% | 92% | 100% | 100% | 95.73% | 0.38% | 70.59% | 100% | 83.21% | 0% | 100% | 100% | 0 |
| 104202 | RS Umum Permata Cibubur | 4 | 2023 | 96.26% | 98% | 98.79% | 100% | 75.54% | 3.7% | 95.67% | 100% | 98.31% | 85.94% | 99.66% | 100% | 0 |
| 104203 | RS Umum dr. Abdul Radjak Cibitung | 4 | 2023 | 90% | 90% | 75% | 0% | 99.13% | 4.76% | 66.67% | 100% | 100% | 100% | 100% | 91.32% | 0 |
| 104204 | RS Umum Pusat Dr. Hasan Sadikin | 4 | 2023 | 95.79% | 100% | 100% | 71.43% | 60.12% | 8.55% | 97.84% | 94.33% | 98.62% | 100% | 99.81% | 100% | 0 |
| 104205 | RS Umum Daerah Bandung Kiwari | 4 | 2023 | 85.56% | 92% | 99.59% | 66.67% | 42.71% | 0% | 99.93% | 100% | 100% | 83.33% | 98.91% | 100% | 0 |
| 104206 | RS Eka Bekasi | 4 | 2023 | 89.09% | 100% | 100% | 100% | 90.73% | 4.76% | 80.14% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 104207 | RS Umum Melania | 4 | 2023 | 90.5% | 100% | 100% | 100% | 83% | 0% | 100% | 100% | 97% | 90% | 100% | 100% | 0 |
| 104208 | RSAU dr. M. Salamun | 4 | 2023 | 86.18% | 98% | 100% | 100% | 89.02% | 0% | 91.37% | 90.91% | 86.23% | 92.68% | 100% | 0% | 87.38 |
| 104209 | RS Hermina Metland Cibitung | 4 | 2023 | 90.65% | 96% | 100% | 100% | 99.54% | 1.09% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104210 | RS Umum Daerah Cabangbungin | 4 | 2023 | 84.69% | 90% | 100% | 100% | 50.44% | 0% | 91.5% | 100% | 82.86% | 50% | 100% | 0% | 0 |
| 104211 | RS Umum Hermina Grand Wisata | 4 | 2023 | 92.14% | 100% | 100% | 100% | 97.14% | 2.11% | 87.18% | 100% | 97.75% | 84% | 100% | 100% | 0 |
| 104212 | RS Umum Daerah Kota Bandung | 4 | 2023 | 85.65% | 100% | 99.5% | 28.28% | 69% | 100% | 93.01% | 99.33% | 99.43% | 88.33% | 100% | 100% | 0 |
| 104213 | RS Umum Metro Hospitals | 4 | 2023 | 99.17% | 100% | 100% | 84.62% | 85.02% | 4.6% | 100% | 100% | 95.64% | 85.71% | 100% | 100% | 0 |
| 104214 | RS Umum Daerah R. Syamsudin, SH | 4 | 2023 | 92.31% | 100% | 100% | 90% | 65.97% | 2.33% | 94.27% | 100% | 89.6% | 100% | 100% | 100% | 0 |
| 104215 | RS Umum Daerah Pesawaran | 4 | 2023 | 91% | 96% | 100% | 100% | 88.35% | 0% | 92.5% | 100% | 99.46% | 85% | 100% | 100% | 0 |
| 104216 | RS Umum Ar-Rasyid Palembang | 4 | 2023 | 96.89% | 100% | 100% | 91.67% | 77.34% | 0% | 87.07% | 100% | 90.91% | 83.33% | 100% | 100% | 0 |
| 104217 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 4 | 2023 | 87.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 89.09% | 100% | 100% | 0 |
| 104218 | RS Musi Medika Cendikia | 4 | 2023 | 89.84% | 100% | 100% | 100% | 97.82% | 4.62% | 96.77% | 100% | 99.33% | 86.02% | 100% | 0% | 0 |
| 104219 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 4 | 2023 | 81.39% | 79% | 99.78% | 91.67% | 87.95% | 1.33% | 87.55% | 100% | 98.5% | 84% | 80.08% | 100% | 0 |
| 104220 | RS Ibu dan Anak Tiara Fatrin Palembang | 4 | 2023 | 94.9% | 100% | 100% | 100% | 85.44% | 0% | 90.05% | 100% | 90.49% | 91.62% | 100% | 100% | 0 |
| 104221 | RS Belleza Kedaton Bandar Lampung | 4 | 2023 | 97.69% | 100% | 70.59% | 100% | 67.69% | 2.5% | 91.64% | 100% | 61.82% | 67.46% | 91.67% | 70% | 0 |
| 104222 | RS Umum Daerah Pringsewu | 4 | 2023 | 86.5% | 100% | 100% | 0% | 17.87% | 0% | 96.92% | 100% | 82.34% | 80% | 100% | 0% | 0 |
| 104223 | RS Umum Daerah Banyuasin | 4 | 2023 | 87.83% | 77% | 91.64% | 100% | 90.18% | 0% | 99.84% | 95% | 90.33% | 0% | 100% | 0% | 0 |
| 104224 | RS Umum Daerah Demang Sepulau Raya | 4 | 2023 | 90.48% | 88% | 100% | 0% | 65.05% | 0% | 100% | 100% | 89.23% | 50% | 100% | 100% | 0 |
| 104225 | RS Ibu dan Anak Bunda Noni | 4 | 2023 | 77.5% | 100% | 100% | 0% | 88.37% | 0% | 94.12% | 0% | 100% | 100% | 100% | 0% | 0 |
| 104226 | RS Umum Daerah Palembang Bari | 4 | 2023 | 0% | 100% | 100% | 100% | 90.95% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104227 | RS Umum Az - Zahra | 4 | 2023 | 100% | 100% | 100% | 72.73% | 75.73% | 0% | 23.81% | 100% | 95.73% | 78.26% | 100% | 100% | 0 |
| 104228 | RS Griya Medika Dompet Dhuafa | 4 | 2023 | 84.5% | 96% | 97.59% | 100% | 90% | 0% | 85.83% | 100% | 94.64% | 84% | 86.67% | 80% | 0 |
| 104229 | RS Ibu dan Anak Bunda | 4 | 2023 | 94.69% | 100% | 100% | 72.73% | 93.73% | 26.56% | 97.52% | 100% | 98.44% | 91.61% | 100% | 100% | 0 |
| 104230 | RS Umum Bukit Asam Medika | 4 | 2023 | 92.37% | 93% | 95.33% | 51.11% | 98.83% | 0% | 83.09% | 100% | 84.36% | 100% | 98.45% | 100% | 0 |
| 104231 | RS Bhayangkara M. Hasan Palembang | 4 | 2023 | 91.14% | 88% | 97.66% | 100% | 79.2% | 1.49% | 97.52% | 100% | 99.61% | 94.34% | 97.53% | 0% | 0 |
| 104232 | RS Umum Ummi Bengkulu | 4 | 2023 | 92.63% | 100% | 100% | 70% | 44.9% | 0.38% | 98.97% | 100% | 100% | 87.96% | 100% | 100% | 0 |
| 104233 | RS Islam Siti Khadijah | 4 | 2023 | 99.44% | 100% | 100% | 100% | 100% | 0% | 97.49% | 100% | 100% | 100% | 100% | 0% | 0 |
| 104234 | RS Umum Daerah Sukadana | 4 | 2023 | 81.25% | 89% | 100% | 16.67% | 8.79% | 100% | 100% | 100% | 97.87% | 66.1% | 73.72% | 100% | 0 |
| 104235 | RS Umum Daerah Hasanuddin Damrah Manna | 4 | 2023 | 85% | 90% | 100% | 88.89% | 84% | 3.23% | 80% | 100% | 100% | 80% | 100% | 80% | 0 |
| 104236 | RS Umum Daerah May Jen HM Ryacudu | 4 | 2023 | 81.93% | 100% | 92.35% | 0% | 85.78% | 25% | 98% | 100% | 100% | 72.73% | 100% | 100% | 0 |
| 104237 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 4 | 2023 | 77.83% | 94% | 100% | 100% | 59.33% | 0.89% | 55.66% | 96.39% | 100% | 38.46% | 100% | 100% | 0 |
| 104238 | RS Umum Haji Kamino | 4 | 2023 | 93.27% | 100% | 100% | 100% | 100% | 22.22% | 93.75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 104239 | RS Umum Islam Asy-Syifaa Bandar Jaya | 4 | 2023 | 95.77% | 95% | 99.9% | 100% | 79.29% | 4.76% | 40.84% | 95.45% | 91.93% | 83.33% | 99.08% | 100% | 0 |
| 104240 | RS Umum Sriwijaya | 4 | 2023 | 80% | 100% | 100% | 16.67% | 51.79% | 0% | 67.81% | 100% | 87.16% | 75% | 100% | 100% | 0 |
| 104241 | RS Ibu dan Anak Mutiara Putri | 4 | 2023 | 96.62% | 96% | 98.11% | 0% | 99.36% | 0% | 83.33% | 100% | 97.4% | 98.41% | 97.97% | 0% | 0 |
| 104242 | RS Umum Daerah Semende Darat Laut | 4 | 2023 | 89.47% | 64% | 77.89% | 0% | 100% | 0% | 100% | 0% | 88.19% | 0% | 0% | 0% | 0 |
| 104243 | RS Umum Gladish Medical Center | 4 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 99.19% | 100% | 0 |
| 104244 | RS Airan Raya | 4 | 2023 | 91% | 100% | 100% | 0% | 90.99% | 0.52% | 85.17% | 100% | 97.64% | 91.67% | 99.36% | 100% | 0 |
| 104245 | RS Umum Daerah Alimuddin Umar | 4 | 2023 | 87.63% | 97% | 100% | 100% | 80% | 0% | 90.91% | 100% | 88.12% | 90% | 100% | 100% | 0 |
| 104246 | RS Umum Bunda Palembang | 4 | 2023 | 75% | 70% | 95% | 82.61% | 84% | 10% | 92% | 93% | 90% | 90% | 96% | 100% | 0 |
| 104247 | RS Ibu dan Anak Graha Kurnia | 4 | 2023 | 90% | 100% | 100% | 100% | 88.24% | 0% | 88.46% | 100% | 90% | 80% | 100% | 90% | 0 |
| 104248 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 4 | 2023 | 89.22% | 99% | 61.48% | 0% | 100% | 0% | 92.71% | 84% | 84.85% | 58.33% | 62.48% | 0% | 0 |
| 104249 | RS Umum Daerah Kepahiang | 4 | 2023 | 80% | 86% | 100% | 88.89% | 90.91% | 0% | 99.13% | 100% | 99.75% | 96% | 100% | 100% | 0 |
| 104250 | RS Bunda Medika Jakabaring | 4 | 2023 | 98.5% | 97% | 100% | 92.31% | 73.57% | 1.52% | 98.16% | 100% | 93.11% | 90.67% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.