Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 105951 | RS Umum Daerah Ragab Begawe Caram | 12 | 2022 | - | 80% | 83% | 100% | 50% | 33% | 10.2% | 77.6% | 100% | 98.93% | 25% | 100% | 100% | 76 |
| 105952 | RS Ibu dan Anak Santa Anna | 12 | 2022 | - | 81.28% | 100% | 100% | 100% | 93.49% | 100% | 48.76% | 100% | 50.59% | 80.29% | 100% | 100% | 84.77 |
| 105953 | RS Umum Premier Jatinegara | 12 | 2022 | - | 93.01% | 100% | 99% | 0% | 54.74% | 13.33% | 60.23% | 96.73% | 81.22% | 100% | 98.86% | 93.33% | 0 |
| 105954 | RS Umum Daerah Tulang Bawang Barat | 12 | 2022 | - | 95.87% | 100% | 100% | 0% | 95.38% | 100% | 91.95% | 100% | 93.67% | 93.26% | 100% | 88% | 96 |
| 105955 | RS Umum Advent Bandar Lampung | 12 | 2022 | - | 83.76% | 100% | 100% | 100% | 87.76% | 0.69% | 61.67% | 97.47% | 100% | 93.48% | 100% | 100% | 90 |
| 105956 | RS Ibu dan Anak Puri Betik Hati | 12 | 2022 | - | 92.06% | 99% | 98.8% | 80.37% | 94.01% | 0% | 90.07% | 100% | 99.75% | 100% | 100% | 100% | 94.48 |
| 105957 | RS Mata Lampung Eye Center (LEC) | 12 | 2022 | - | 99.5% | 99% | 100% | 0% | 98.5% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 105958 | RS Umum Mardi Waluyo | 12 | 2022 | - | 99.61% | 92% | 100% | 0% | 87.34% | 0.42% | 89.42% | 100% | 92.28% | 68.75% | 100% | 100% | 83.3 |
| 105959 | RS Umum Daerah Jagakarsa | 12 | 2022 | - | 100% | 100% | 100% | 0% | 81.25% | 0% | 100% | 100% | 92.97% | 100% | 100% | 100% | 100 |
| 105960 | RS Tk. IV 02.07.04 | 12 | 2022 | - | 100% | 100% | 90% | 100% | 95% | 0% | 50% | 85% | 95% | 75% | 85% | 100% | 95 |
| 105961 | RS Umum Permata Hati Metro | 12 | 2022 | - | 85% | 70% | 86.72% | 66.67% | 74.22% | 73.85% | 100% | 100% | 100% | 100% | 81.5% | 100% | 82.7 |
| 105962 | RS Umum Gladish Medical Center | 12 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 57.14% | 100% | 81.82% | 90 |
| 105963 | RS Umum Daerah Kebayoran Baru | 12 | 2022 | - | 85.21% | 100% | 100% | 100% | 89.12% | 3.85% | 85.27% | 100% | 97.7% | 95.56% | 100% | 100% | 97 |
| 105964 | RS Ibu dan Anak Anugerah Medical Center Metro | 12 | 2022 | - | 92.5% | 100% | 100% | 100% | 87.16% | 5.56% | 100% | 100% | 98.55% | 100% | 100% | 100% | |
| 105965 | RS Umum Pertamina-Bintang Amin Lampung | 12 | 2022 | - | 82% | 85% | 100% | 100% | 76.12% | 0% | 76.72% | 100% | 80.87% | 73.61% | 100% | 100% | 85.77 |
| 105966 | RS Umum Muhammadiyah Metro | 12 | 2022 | - | 97.95% | 100% | 100% | 0% | 93.11% | 0.34% | 77.94% | 95.37% | 93.82% | 91.67% | 100% | 100% | 88.44 |
| 105967 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 12 | 2022 | - | 95% | 100% | 100% | 87.5% | 80.67% | 3.33% | 65.54% | 100% | 91% | 85.83% | 100% | 85.71% | 78.3 |
| 105968 | RS Umum Islam Metro | 12 | 2022 | - | 97.9% | 97% | 96.92% | 0% | 84.18% | 0% | 98.91% | 100% | 86.84% | 84.62% | 100% | 83.33% | 79.37 |
| 105969 | RS Umum Daerah Mampang Prapatan | 12 | 2022 | - | 97.5% | 100% | 100% | 0% | 90% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 89.31 |
| 105970 | RS Umum Surya Asih | 12 | 2022 | - | 91% | 97% | 100% | 100% | 80% | 0% | 71.85% | 100% | 92.72% | 88.24% | 98.54% | 100% | 97 |
| 105971 | RS Umum Asy-Syifa Medika | 12 | 2022 | - | 86.5% | 89% | 100% | 100% | 100% | 0% | 97.74% | 100% | 99.04% | 33.33% | 100% | 100% | 0 |
| 105972 | RS Jiwa Daerah Provinsi Lampung | 12 | 2022 | - | 96.67% | 92% | 97.43% | 0% | 96.88% | 0% | 90.91% | 95.31% | 96.88% | 81.82% | 95.24% | 80% | 85 |
| 105973 | RS Umum Daerah Ahmad Yani Metro | 12 | 2022 | - | 97.77% | 96% | 99.78% | 0% | 69.26% | 0% | 94.68% | 98.6% | 98.6% | 96.8% | 99.84% | 100% | 81.84 |
| 105974 | RS Bhayangkara Polda Lampung | 12 | 2022 | - | 97.5% | 100% | 100% | 80% | 93.33% | 0% | 76% | 100% | 100% | 96.67% | 93.33% | 0% | 89 |
| 105975 | RS Umum Siloam Mampang | 12 | 2022 | - | 99.53% | 100% | 100% | 100% | 81.25% | 11.76% | 81.48% | 95% | 100% | 0% | 100% | 80.63% | 95 |
| 105976 | RS Umum Daerah Kramat Jati | 12 | 2022 | - | 98% | 100% | 100% | 100% | 100% | 0% | 94.44% | 100% | 95.35% | 100% | 100% | 100% | 91.34 |
| 105977 | RS Umum Kartini | 12 | 2022 | - | 98.04% | 100% | 100% | 100% | 87.63% | 0% | 43.96% | 100% | 98.75% | 74% | 100% | 100% | 0 |
| 105978 | RS Bhayangkara Polda Lampung | 12 | 2022 | - | 95% | 100% | 100% | 60% | 93.33% | 0% | 76% | 100% | 100% | 93.33% | 93.33% | 0% | 89 |
| 105979 | RS Khusus Mata Nusantara | 12 | 2022 | - | 100% | 100% | 100% | 0% | 73.15% | 0% | 83.33% | 0% | 97.08% | 100% | 100% | 100% | 89.03 |
| 105980 | RSUPN Dr. Cipto Mangunkusumo | 2 | 2022 | - | 94.83% | 96% | 97.95% | 16.67% | 38.49% | 9.51% | 97.74% | 82.71% | 90.15% | 0% | 100% | 65.62% | 81 |
| 105981 | RS Umum Restu Kasih | 2 | 2022 | - | 68.57% | 73% | 100% | 80% | 84.07% | 0% | 42.83% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 105982 | RS Umum Daerah Embung Fatimah Kota Batam | 2 | 2022 | - | 82.91% | 91% | 100% | 0% | 95.95% | 0% | 97.43% | 100% | 84.59% | 0% | 100% | 100% | 81.46 |
| 105983 | RS Umum Urip Sumoharjo | 2 | 2022 | - | 97.75% | 100% | 98.36% | 0% | 0% | 0% | 0% | 0% | 97.4% | 0% | 96.61% | 0% | 0 |
| 105984 | RS Umum Daerah Kota Tanjung Pinang | 2 | 2022 | - | 100% | 25% | 100% | 100% | 85.96% | 9.84% | 70.49% | 100% | 100% | 100% | 100% | 100% | 0 |
| 105985 | RS Umum Asy-Syifa Medika | 2 | 2022 | - | 79.5% | 81% | 95.17% | 100% | 100% | 100% | 96.55% | 100% | 98.39% | 0% | 100% | 100% | 0 |
| 105986 | RS Ibu dan Anak Griya Medika Batam | 2 | 2022 | - | 80.54% | 84% | 100% | 72.73% | 79.7% | 4.76% | 71.76% | 100% | 0% | 0% | 100% | 0% | 0 |
| 105987 | RS Ibu Anak Puri Adhya Paramita | 2 | 2022 | - | 100% | 100% | 100% | 44.12% | 82.89% | 30% | 100% | 100% | 99.81% | 100% | 100% | 100% | 100 |
| 105988 | RS Umum Graha Husada | 2 | 2022 | - | 83.01% | 80% | 100% | 0% | 78.81% | 0% | 100% | 100% | 89.26% | 82.86% | 100% | 100% | 77 |
| 105989 | RS Umum Awal Bros Batam | 2 | 2022 | - | 80.5% | 92% | 100% | 100% | 79.21% | 9.84% | 78.54% | 100% | 96.39% | 85% | 100% | 100% | 91.15 |
| 105990 | RS Umum Alia Hospital | 2 | 2022 | - | 85% | 90% | 100% | 95.83% | 88.33% | 2.47% | 87.92% | 100% | 91.07% | 0% | 100% | 100% | 97 |
| 105991 | RS Ibu dan Anak Frisdhy Angel | 2 | 2022 | - | 87.41% | 99% | 99.33% | 25% | 98.72% | 0% | 57.45% | 98.62% | 99.23% | 0% | 100% | 0% | 0 |
| 105992 | RS Maria Regina | 2 | 2022 | - | 83.46% | 83% | 97.08% | 0% | 100% | 100% | 42.37% | 100% | 100% | 50% | 100% | 0% | 89.99 |
| 105993 | RS Umum Soedarsono Darmosoewito | 2 | 2022 | - | 100% | 100% | 0% | 0% | 76.56% | 12.5% | 0% | 100% | 0% | 0% | 0% | 100% | 0 |
| 105994 | RS Umum Pertamina-Bintang Amin Lampung | 2 | 2022 | - | 100% | 100% | 100% | 100% | 77.04% | 0.51% | 70.91% | 100% | 94.58% | 100% | 100% | 100% | 80 |
| 105995 | RS Umum Mardi Waluyo | 2 | 2022 | - | 95.29% | 75% | 100% | 0% | 100% | 0% | 89.97% | 100% | 100% | 0% | 100% | 100% | 80.3 |
| 105996 | RS Umum MMC | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 98.84% | 0% | 83.33% | 100% | 100% | 79.55% | 100% | 100% | 97 |
| 105997 | RS Bedah Siloam Asri | 2 | 2022 | - | 93.26% | 95% | 100% | 0% | 56.59% | 16.88% | 68.02% | 98.94% | 99.9% | 100% | 100% | 100% | 94 |
| 105998 | RS Tk. IV 02.07.04 | 2 | 2022 | - | 100% | 100% | 87.5% | 100% | 80% | 0% | 100% | 87.5% | 75% | 75% | 100% | 100% | 85 |
| 105999 | RS Ibu Anak Puti Bungsu | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 75.58% | 0% | 81.09% | 0% | 100% | 100% | 100% | 100% | 93.61 |
| 106000 | RS Umum Tebet | 2 | 2022 | - | 97.78% | 98% | 100% | 0% | 77.58% | 0% | 92.06% | 87.63% | 86.42% | 82.24% | 91.37% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.