Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 106051 | RS Umum Gladish Medical Center | 2 | 2022 | - | 100% | 100% | 100% | 100% | 96.06% | 0% | 96.59% | 100% | 94.67% | 82.14% | 100% | 85.71% | 93 |
| 106052 | RS Umum Muhammadiyah Metro | 2 | 2022 | - | 99.25% | 93% | 100% | 0% | 94.27% | 0.84% | 73.2% | 100% | 95.83% | 0% | 100% | 100% | 0 |
| 106053 | RS Umum Penawar Medika | 2 | 2022 | - | 80.64% | 80% | 96% | % | 72.8% | 1.3% | 91.16% | 100% | 90.21% | 100% | 94.44% | 100% | 0 |
| 106054 | RS Griya Medika Dompet Dhuafa | 2 | 2022 | - | 95.24% | 94% | 92.05% | 100% | 86.67% | 0% | 61.54% | 100% | 85% | 53.85% | 60% | 83.33% | 91 |
| 106055 | RS Umum Islam Metro | 2 | 2022 | - | 97.71% | 97% | 100% | 0% | 88.96% | 0% | 95.85% | 100% | 86.14% | 82.86% | 100% | 82.35% | 76.49 |
| 106056 | RS Umum Daerah Depati Bahrin | 2 | 2022 | - | 100% | 100% | 100% | 100% | 89.04% | 3.23% | 90.13% | 100% | 98.08% | 93.56% | 100% | 0% | 0 |
| 106057 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 2 | 2022 | - | 100% | 0% | 99.2% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 106058 | RS Umum PAD Gatot Soebroto | 2 | 2022 | - | 85% | 94% | 96.09% | 54.69% | 93.75% | 0% | 96.88% | 100% | 82.03% | 71.88% | 92.19% | 100% | 94 |
| 106059 | RS Umum Daerah Ahmad Yani Metro | 2 | 2022 | - | 93.36% | 94% | 98.11% | 0% | 67.05% | 0% | 94.89% | 99.32% | 94.44% | 96.3% | 99.48% | 100% | 81.1 |
| 106060 | RS Bakti Timah Sungailiat | 2 | 2022 | - | 94.36% | 98% | 98.42% | 100% | 74.4% | 0% | 92.79% | 100% | 72.82% | 98.18% | 99.8% | 100% | 80.1 |
| 106061 | RS Jantung Jakarta | 2 | 2022 | - | 92% | 96% | 99.83% | 0% | 63.73% | 0% | 77.78% | 100% | 97.81% | 85.37% | 95.43% | 100% | 83 |
| 106062 | RS Umum Daerah Sumbersari Bantul | 2 | 2022 | - | 91% | 100% | 100% | 0% | 100% | 0% | 86.42% | 100% | 95.24% | 100% | 100% | 100% | 80.21 |
| 106063 | RS Ibu dan Anak Mutiara Putri | 2 | 2022 | - | 89.11% | 89% | 94.23% | 0% | 72.78% | 0% | 78.57% | 100% | 86.52% | 76% | 93.65% | 0% | 84.37 |
| 106064 | RS Ibu dan Anak Rona | 2 | 2022 | - | 97.89% | 85% | 100% | 100% | 93.9% | 0% | 79.71% | 0% | 100% | 78.26% | 0% | 0% | 0 |
| 106065 | RS Ibu dan Anak Restu Bunda | 2 | 2022 | - | 100% | 100% | 99.65% | 95.45% | 98.26% | 8.89% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 106066 | RS Umum Daerah Depati Hamzah | 2 | 2022 | - | 87.69% | 56% | 100% | 0% | 93.1% | 0% | 100% | 94.85% | 96.97% | 100% | 100% | 100% | 0 |
| 106067 | RS Bhayangkara Polda Lampung | 2 | 2022 | - | 92.5% | 100% | 96% | 40% | 83.33% | 2.7% | 70% | 88.24% | 91.67% | 84.62% | 85% | 100% | 0 |
| 106068 | RS Bakti Timah Pangkalpinang | 2 | 2022 | - | 92.5% | 93% | 80.99% | 81.82% | 65.71% | 2.12% | 75% | 100% | 88.87% | 100% | 85% | 100% | 0 |
| 106069 | RS Umum Bhakti Timah | 2 | 2022 | - | 88.99% | 92% | 95.92% | 76.92% | 56.87% | 0% | 85.93% | 97.44% | 61.04% | 77.78% | 97.37% | 100% | 81.01 |
| 106070 | RS Siloam Bangka | 2 | 2022 | - | 78.68% | 95% | 87.3% | 25% | 38.61% | 5.41% | 50% | 98.94% | 100% | 94.44% | 97.67% | 100% | 98 |
| 106071 | RS Umum Daerah Ciracas | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 100% | 91.84% | 100% | 100% | 85.41 |
| 106072 | RS Umum Budi Kemuliaan Batam | 2 | 2022 | - | 97.5% | 99% | 94% | 94.74% | 94.95% | 3.87% | 95.92% | 84.62% | 99.92% | 73.53% | 93% | 86.67% | 92 |
| 106073 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 2 | 2022 | - | 76.42% | 77% | 91.08% | 0% | 80.92% | 1.02% | 90.69% | 100% | 98.88% | 100% | 73.33% | 100% | 99.02 |
| 106074 | RS Umum Az - Zahra | 2 | 2022 | - | 100% | 100% | 100% | 75% | 93.53% | 6.42% | 100% | 100% | 100% | 100% | 100% | 100% | 96 |
| 106075 | RS Umum Santa Elisabeth Batam | 2 | 2022 | - | 88% | 100% | 99.82% | 100% | 46.84% | 1.36% | 94.52% | 100% | 98.1% | 0% | 100% | 100% | 0 |
| 106076 | RS Candimas Medical Center | 2 | 2022 | - | 82.5% | 93% | 95% | 100% | 95% | 6.67% | 83.09% | 100% | 96.96% | 86.33% | 92.31% | 100% | 77 |
| 106077 | RS Umum Harapan Bunda Batam | 2 | 2022 | - | 79.57% | 99% | 100% | 100% | 69.62% | 0% | 89.29% | 100% | 85.3% | 90% | 100% | 100% | 81 |
| 106078 | RS Umum Kartini | 2 | 2022 | - | 90% | 100% | 100% | 7.14% | 56.45% | 3.23% | 22.39% | 100% | 94.65% | 0% | 73.33% | 80% | 79 |
| 106079 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 2 | 2022 | - | 85.85% | 100% | 100% | 81.82% | 80.15% | 0% | 86.05% | 100% | 84.16% | 84.62% | 100% | 85.71% | 89 |
| 106080 | RS Umum Daerah Menggala Tulang Bawang | 2 | 2022 | - | 84% | 80% | 100% | 100% | 88.98% | 0% | 93.02% | 100% | 94.49% | 0% | 100% | 100% | 0 |
| 106081 | RS Umum Haji Kamino | 2 | 2022 | - | 93.96% | 98% | 100% | 100% | 100% | 0% | 85.61% | 100% | 100% | 100% | 100% | 100% | 86.9 |
| 106082 | RS Pratama Bangka Tengah | 2 | 2022 | - | 65.5% | 100% | 0% | 0% | 99.06% | 0% | 0% | 0% | 98.56% | 0% | 0% | 0% | 0 |
| 106083 | RS Bhayangkara Polda Kep. Bangka Belitung | 2 | 2022 | - | 35.5% | 55% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100 |
| 106084 | RS Ibu dan Anak Santa Anna | 2 | 2022 | - | 68.86% | 94% | 98.42% | 0% | 92.5% | 0% | 59.63% | 100% | 0% | 0% | 100% | 100% | 84.28 |
| 106085 | RS Umum Daerah Kab. Bangka Selatan | 2 | 2022 | - | 55.5% | 52% | 34.73% | 0% | 0% | 0% | 90.21% | 100% | 91.64% | 0% | 45.16% | 66.67% | 0 |
| 106086 | RS Umum Daerah Kriopanting Payung | 2 | 2022 | - | 90% | 93% | 88.75% | 0% | 90.89% | 0% | 88.75% | 100% | 94.7% | 100% | 100% | 0% | 100 |
| 106087 | RS Umum Daerah Zainal Abidin Pagar Alam | 2 | 2022 | - | 99.31% | 99% | 99.36% | 100% | 81.58% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 80.24 |
| 106088 | RS Ibu dan Anak Dzakirah | 2 | 2022 | - | 85% | 100% | 100% | 0% | 87.8% | 0% | 100% | 100% | 82.81% | 100% | 100% | 100% | 0 |
| 106089 | RS Ibu dan Anak Harapan Bunda | 2 | 2022 | - | 88.5% | 100% | 100% | 100% | 93.33% | 100% | 89.47% | 100% | 87.65% | 86.67% | 100% | 100% | 90 |
| 106090 | RS Umum Daerah Muhammad Zein | 2 | 2022 | - | 47.5% | 0% | 100% | 0% | 43.64% | 0% | 100% | 100% | 96.09% | 0% | 100% | 0% | 80.03 |
| 106091 | RS Jantung Bina Waluya | 2 | 2022 | - | 100% | 100% | 100% | 0% | 78.14% | 0% | 100% | 100% | 99.23% | 85.71% | 100% | 100% | 82 |
| 106092 | RS Ibu dan Anak Puri Betik Hati | 2 | 2022 | - | 94.22% | 97% | 100% | 82.35% | 91.04% | 0% | 83.95% | 100% | 99.76% | 100% | 100% | 100% | 92.72 |
| 106093 | RS Primaya Bhakti Wara | 2 | 2022 | - | 85.53% | 92% | 100% | 93.33% | 99.39% | 11.36% | 96.85% | 100% | 99.9% | 0% | 100% | 100% | 80.65 |
| 106094 | RS Khusus Bedah Columbia Asia Pulomas | 2 | 2022 | - | 93.74% | 0% | 100% | 0% | 76.49% | 0% | 63.38% | 100% | 100% | 0% | 77.1% | 100% | 0 |
| 106095 | RS Ibu dan Anak Muhaya | 2 | 2022 | - | 93.5% | 96% | 90% | 61.11% | 90% | 90% | 95% | 92% | 0% | 90% | 93.33% | 80% | 95 |
| 106096 | RS Medika Insani | 2 | 2022 | - | 100% | 100% | 100% | 100% | 95.56% | 0% | 96.15% | 100% | 95% | 100% | 100% | 100% | 90 |
| 106097 | RS Umum Daerah Demang Sepulau Raya | 2 | 2022 | - | 81.07% | 83% | 98.73% | 100% | 59.94% | 0% | 100% | 100% | 0% | 80% | 98.01% | 0% | 92.97 |
| 106098 | RS Umum Ali Sibroh Malisi | 2 | 2022 | - | 90.59% | 81% | 73.98% | 50% | 100% | 4.11% | 67.16% | 0% | 49.46% | 90.91% | 71.35% | 100% | 88.3 |
| 106099 | RS Umum Zahirah | 2 | 2022 | - | 97.01% | 100% | 100% | 100% | 95.12% | 4.94% | 82.63% | 100% | 100% | 71.11% | 100% | 91.43% | 77.1 |
| 106100 | RS Umum Yadika | 2 | 2022 | - | 100% | 97% | 100% | 100% | 85.38% | 5.63% | 81.67% | 100% | 92.48% | 80% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.