Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107601 | RS Eria | 2 | 2022 | - | 90% | 100% | 100% | 86.67% | 83.33% | 100% | 80% | 100% | 80% | 83.33% | 100% | 86.67% | 0 |
| 107602 | RS Khusus Mata SMEC Pekanbaru | 2 | 2022 | - | 84.5% | 100% | 98.15% | 0% | 89.67% | 7.41% | 100% | 100% | 90% | 100% | 100% | 88.89% | 82 |
| 107603 | RS AR Bunda Kota Lubuk Linggau | 2 | 2022 | - | 96.36% | 100% | 100% | 80% | 87.99% | 0.91% | 93.95% | 100% | 100% | 82.28% | 100% | 100% | 0 |
| 107604 | RS Umum Daerah Tugu Jaya | 2 | 2022 | - | 90% | 100% | 100% | 0% | 82% | 0% | 90% | 100% | 92.5% | 82% | 100% | 80% | 78.75 |
| 107605 | RS Gading Medika | 2 | 2022 | - | 100% | 98% | 100% | 84.62% | 62.5% | 0% | 79.55% | 100% | 96.77% | 90.91% | 100% | 100% | 100 |
| 107606 | RS Umum Ar-Rasyid Palembang | 2 | 2022 | - | 94.29% | 100% | 100% | 50% | 53.05% | 0% | 79.4% | 86.67% | 96.69% | 75% | 100% | 100% | 98 |
| 107607 | RS Umum Daerah H. Hanafie | 2 | 2022 | 01-01-1970 | 81.82% | 80% | 100% | 100% | 100% | 0% | 100% | 97.22% | 98.99% | 97.5% | 94.89% | 100% | 0 |
| 107608 | RS Umum Daerah Mukomuko | 2 | 2022 | - | 90.57% | 89% | 100% | 100% | 91.08% | 5.38% | 98.63% | 90.48% | 97.22% | 100% | 100% | 0% | 0 |
| 107609 | RS Umum Ummi Bengkulu | 2 | 2022 | - | 95.8% | 100% | 100% | 55.17% | 45.98% | 0.74% | 77.85% | 100% | 100% | 32.14% | 100% | 100% | 95.35 |
| 107610 | RS Hermina OPI Jakabaring | 2 | 2022 | - | 86% | 100% | 100% | 97.14% | 80% | 0% | 100% | 100% | 100% | 81.45% | 100% | 100% | 98.11 |
| 107611 | RS Ibu dan Anak Ibunda | 2 | 2022 | - | 74.88% | 93% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 97 |
| 107612 | RS Rapha Theresia | 2 | 2022 | - | 91.67% | 94% | 100% | 0% | 100% | 0% | 73.68% | 0% | 100% | 0% | 100% | 0% | 82 |
| 107613 | RS Ibu dan Anak Marissa Palembang | 2 | 2022 | - | 86.98% | 93% | 87.5% | 100% | 81.9% | 0% | 82.76% | 0% | 83% | 100% | 100% | 0% | 0 |
| 107614 | RS Siloam Silampari | 2 | 2022 | - | 90.4% | 90% | 100% | 0% | 50% | 69.05% | 67.82% | 96% | 89.21% | 66.67% | 100% | 100% | 99.04 |
| 107615 | RS Umum Bukit Asam Medika | 2 | 2022 | - | 79.03% | 100% | 98.57% | 0% | 10.24% | 2.1% | 60.95% | 100% | 78.26% | 0% | 20.95% | 0% | 98 |
| 107616 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 85.5% | 4.17% | 100% | 100% | 99.02% | 100% | 100% | 100% | 0 |
| 107617 | RS Umum Pusri Palembang | 2 | 2022 | - | 97.26% | 100% | 100% | 70% | 100% | 0% | 50.6% | 100% | 92.11% | 100% | 100% | 100% | 87 |
| 107618 | RS Umum Mitra Husada | 2 | 2022 | - | 61.5% | 92% | 100% | 0% | 91.41% | 0% | 98.35% | 100% | 55.25% | 90.57% | 100% | 100% | 98 |
| 107619 | RS Khusus Mata Pekanbaru Eye Center | 2 | 2022 | - | 88.07% | 100% | 100% | 0% | 84.21% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 100 |
| 107620 | RS Umum Mitra Mulia Husada | 2 | 2022 | - | 90.48% | 82% | 100% | 100% | 100% | 0% | 100% | 100% | 97.14% | 100% | 100% | 100% | 98 |
| 107621 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 2 | 2022 | - | 94.34% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.1% | 87.69% | 100% | 100% | 83.86 |
| 107622 | RS Pratama Pendopo | 2 | 2022 | - | 86% | 87% | 87.5% | 0% | 88% | 0% | 89% | 0% | 100% | 85% | 66.67% | 40% | 82 |
| 107623 | RS Umum Daerah Kota Prabumulih | 2 | 2022 | - | 87.46% | 91% | 94.55% | 81.82% | 80.83% | 7.84% | 78.95% | 85.19% | 91.82% | 86.11% | 91.82% | 90.91% | 0 |
| 107624 | RS Ibu dan Anak Andini | 2 | 2022 | - | 88% | 100% | 97.35% | 100% | 92% | 4% | 88% | 100% | 0% | 86% | 100% | 100% | 88 |
| 107625 | RS Umum Daerah Kepahiang | 2 | 2022 | - | 88.35% | 83% | 99.52% | 81.25% | 84.67% | 0% | 96.89% | 96.15% | 97.7% | 89.47% | 100% | 100% | 78.15 |
| 107626 | RS Umum Santo Antonio Baturaja | 2 | 2022 | - | 84.26% | 100% | 100% | 0% | 100% | 0% | 95.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107627 | RS Ibu Anak Hidayah Ibu | 2 | 2022 | - | 93.33% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.18% | 100% | 100% | 100% | 100 |
| 107628 | RS Tk. IV Pekanbaru | 2 | 2022 | - | 91% | 81% | 100% | 0% | 94.12% | 0% | 100% | 100% | 99% | 0% | 100% | 100% | 92.11 |
| 107629 | RS Ibu dan Anak Mama | 2 | 2022 | - | 0% | 0% | 85.37% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 107630 | RS Umum Fadhilah Kota Prabumulih | 2 | 2022 | - | 84.5% | 100% | 72% | 28.57% | 84% | 68.97% | 94% | 100% | 88% | 0% | 94% | 100% | 0 |
| 107631 | RS Siloam Jambi | 2 | 2022 | - | 91.11% | 100% | 97.87% | 0% | 42.88% | 0% | 46.15% | 93.62% | 97.99% | 3.33% | 100% | 100% | 94.27 |
| 107632 | RS AR Bunda Kota Prabumulih | 2 | 2022 | - | 84.75% | 95% | 98.74% | 100% | 85.61% | 0% | 90.42% | 100% | 79.3% | 78.57% | 98.32% | 88.89% | 89.3 |
| 107633 | RS Umum Universitas Riau | 2 | 2022 | - | 85.5% | 86% | 100% | 0% | 100% | 0% | 95.45% | 100% | 82.5% | 100% | 100% | 0% | 78 |
| 107634 | RS Umum Daerah Kabupaten Empat Lawang | 2 | 2022 | - | 85.8% | 87% | 89.74% | 100% | 83.46% | 0% | 96.84% | 100% | 92.8% | 80% | 95.29% | 100% | 0 |
| 107635 | RS Umum Daerah Gandus Palembang | 2 | 2022 | - | 75.24% | 100% | 100% | 0% | 100% | 0% | 87.5% | 100% | 100% | 0% | 0% | 0% | 77.86 |
| 107636 | RS Umum Daerah Sukajadi | 2 | 2022 | - | 0% | 0% | 81.45% | 0% | 82.58% | 0% | 0% | 72.41% | 99.03% | 0% | 0% | 0% | 0 |
| 107637 | RS Jiwa Daerah Provinsi Jambi | 2 | 2022 | - | 87.04% | 100% | 100% | 0% | 100% | 0% | 36.04% | 100% | 100% | 83.62% | 100% | 100% | 0 |
| 107638 | RS Umum Daerah Pratama Makarti Jaya | 2 | 2022 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 91.07% | 100% | 100% | 97.69 |
| 107639 | RS Royal Prima | 2 | 2022 | - | 87.91% | 100% | 100% | 100% | 88.19% | 0% | 30.77% | 100% | 91.33% | 88.46% | 100% | 0% | 0 |
| 107640 | RS Ibu dan Anak Prima Qonita | 2 | 2022 | - | 94.15% | 97% | 99.3% | 100% | 85.94% | 0% | 82.35% | 100% | 99.77% | 0% | 87.5% | 100% | 88.9 |
| 107641 | RS Umum Daerah Haji Abdoel Madjid Batoe | 2 | 2022 | - | 87% | 94% | 100% | 100% | 93% | 0% | 85% | 92.31% | 100% | 85% | 100% | 100% | 86.7 |
| 107642 | RS Bhayangkara Tk. III Kota Pekanbaru | 2 | 2022 | - | 90% | 83% | 100% | 100% | 90% | 0% | 86% | 100% | 89.33% | 80% | 100% | 100% | 0 |
| 107643 | RS Ibu dan Anak Dwi Sari | 2 | 2022 | - | 80.24% | 90% | 100% | 100% | 91.86% | 0% | 97.2% | 100% | 100% | 88.76% | 100% | 100% | 95.8 |
| 107644 | RS Jiwa Tampan | 2 | 2022 | - | 85.15% | 92% | 98.38% | 0% | 89.87% | 0% | 30.63% | 100% | 98.88% | 100% | 81.3% | 100% | 0 |
| 107645 | RS Umum Daerah Dr. M. Yunus Bengkulu | 2 | 2022 | - | 92.34% | 89% | 100% | 100% | 78.38% | 18.06% | 94.18% | 100% | 85.84% | 100% | 100% | 75% | 81 |
| 107646 | RS Umum Lancang Kuning | 2 | 2022 | - | 93.07% | 100% | 100% | 66.67% | 79.55% | 9.52% | 49.6% | 100% | 100% | 100% | 100% | 100% | 92 |
| 107647 | RS Umum Awal Bros Pekanbaru | 2 | 2022 | - | 97.51% | 100% | 100% | 100% | 60.07% | 8.11% | 79.52% | 100% | 85.56% | 97.77% | 100% | 100% | 84.2 |
| 107648 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 2 | 2022 | - | 85.31% | 86% | 99.98% | 100% | 90.78% | 0.67% | 85.46% | 85.71% | 98.46% | 93.33% | 92.09% | 100% | 0 |
| 107649 | RS Umum Graha Mandiri | 2 | 2022 | - | 94% | 100% | 92% | 92% | 85% | 99% | 99% | 100% | 92% | 100% | 100% | 95.5% | 0 |
| 107650 | RS Bunda Medika Jakabaring | 2 | 2022 | - | 84% | 100% | 93.75% | 80% | 69.94% | 0% | 89.29% | 100% | 92.44% | 89.66% | 93.75% | 100% | 80 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.