Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107701 | RS Tk. IV Kencana Serang | 2 | 2022 | - | 85% | 83% | 100% | 0% | 95% | 0% | 94% | 100% | 99% | 72% | 100% | 99% | 0 |
| 107702 | RS Umum Daerah Wangaya | 2 | 2022 | - | 99% | 97% | 90% | 100% | 100% | 0% | 91.01% | 94.48% | 100% | 100% | 100% | 100% | 0 |
| 107703 | RS Jiwa Provinsi Bali | 2 | 2022 | - | 88.68% | 89% | 100% | 0% | 75.65% | 0% | 20.09% | 100% | 100% | 0% | 100% | 100% | 0 |
| 107704 | RS Ibu dan Anak Dhia | 2 | 2022 | - | 81.06% | 100% | 100% | 100% | 96.77% | 0% | 100% | 0% | 98.61% | 0% | 100% | 100% | 100 |
| 107705 | RS Angkatan Darat REM Wira Bhakti Mataram | 2 | 2022 | - | 71.26% | 81% | 93.12% | 100% | 81.82% | 1.15% | 73.08% | 100% | 94.04% | 25.93% | 61.94% | 80% | 0 |
| 107706 | RS Primaya | 2 | 2022 | - | 97.68% | 100% | 97.83% | 100% | 95.81% | 2.4% | 62.58% | 100% | 96.91% | 96.22% | 100% | 100% | 98 |
| 107707 | RS Aqidah | 2 | 2022 | - | 94.05% | 96% | 100% | 83.33% | 97.39% | 0% | 88.06% | 93.58% | 94.08% | 93.68% | 99.95% | 88.46% | 0 |
| 107708 | RS Umum Daerah Kota Tangerang | 2 | 2022 | - | 82% | 100% | 99.29% | 0% | 90.5% | 16.28% | 97.65% | 100% | 100% | 25% | 100% | 100% | 87.98 |
| 107709 | RS Bhayangkara Mataram | 2 | 2022 | - | 88.5% | 96% | 98% | 83.33% | 89.55% | 4.28% | 85.71% | 88.89% | 88.95% | 85.96% | 97.87% | 100% | 77 |
| 107710 | RS Permata Pamulang | 2 | 2022 | - | 94.66% | 100% | 100% | 75% | 82% | 100% | 89.23% | 100% | 87% | 84.44% | 100% | 100% | 91.7 |
| 107711 | RS Balimed Buleleng | 2 | 2022 | - | 95.58% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107712 | RS Eka | 2 | 2022 | - | 93.67% | 91% | 100% | 0% | 70.77% | 14.59% | 79.59% | 100% | 100% | 96.3% | 100% | 100% | 3.9 |
| 107713 | RS Tk. III Wirasakti Kupang | 2 | 2022 | - | 98.48% | 88% | 100% | 0% | 88.12% | 0% | 92.63% | 100% | 82.87% | 82% | 100% | 100% | 100 |
| 107714 | RS Dinda | 2 | 2022 | - | 92% | 97% | 95.44% | 0% | 81.2% | 2.72% | 90.38% | 100% | 85.47% | 81.15% | 100% | 82.35% | 0 |
| 107715 | RS Umum BUN | 2 | 2022 | - | 87.4% | 97% | 100% | 100% | 93.73% | 18.87% | 70.1% | 100% | 91.67% | 100% | 100% | 0% | 92 |
| 107716 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 2 | 2022 | - | 85.5% | 98% | 100% | 100% | 89.67% | 0% | 97.98% | 95.37% | 97.95% | 74.51% | 100% | 100% | 82.75 |
| 107717 | RS Bunda Sejati | 2 | 2022 | - | 83% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 87% | 100% | 100% | 0 |
| 107718 | RS Umum Murni Teguh Tuban Bali | 2 | 2022 | - | 89.64% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 100% | 100% | 0 |
| 107719 | RS Umum Bhakti Rahayu Tabanan | 2 | 2022 | - | 84% | 93% | 83.33% | 50% | 85.52% | 100% | 50.33% | 20% | 99.16% | 100% | 81.63% | 100% | 96 |
| 107720 | RS Umum Daerah Karangasem | 2 | 2022 | - | 91.82% | 98% | 94.22% | 0% | 84.64% | 4.12% | 99.03% | 100% | 99.91% | 0% | 97.5% | 100% | 0 |
| 107721 | RS Umum Daerah dr. Drajat Prawiranegara | 2 | 2022 | - | 83.26% | 94% | 100% | 0% | 68.8% | 3.25% | 98% | 100% | 99.56% | 83.05% | 98% | 100% | 87.8 |
| 107722 | RS Hermina Ciledug | 2 | 2022 | - | 95.5% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 100% | 95.2 |
| 107723 | RS Umum Wisma Prashanti | 2 | 2022 | - | 83% | 90% | 93.4% | 100% | 100% | 0% | 43.65% | 100% | 99.77% | 0% | 93.2% | 100% | 81 |
| 107724 | RS Umum Daerah Kota Tangerang Selatan | 2 | 2022 | - | 86% | 100% | 100% | 100% | 72.28% | 0% | 100% | 100% | 98.24% | 0% | 100% | 100% | 100 |
| 107725 | Brawijaya Hospital Tangerang | 2 | 2022 | - | 83.4% | 84% | 95.09% | 71.43% | 80.49% | 17.65% | 72.19% | 100% | 99.7% | 90.61% | 73.68% | 100% | 81.32 |
| 107726 | RS Umum Manuaba | 2 | 2022 | - | 99.5% | 100% | 100% | 100% | 90.67% | 0% | 58.33% | 100% | 30% | 100% | 100% | 100% | 9 |
| 107727 | RS Islam Siti Hajar | 2 | 2022 | - | 70% | 77% | 82.91% | 0% | 84.82% | 3.33% | 72.81% | 100% | 80.31% | 81.11% | 100% | 100% | 0 |
| 107728 | RS Surya Medika PKU Muhammadiyah Sumbawa | 2 | 2022 | - | 95.4% | 99% | 98.59% | 0% | 85.71% | 0% | 94.48% | 100% | 66.33% | 61% | 80% | 100% | |
| 107729 | RS Umum Daerah Provinsi NTB | 2 | 2022 | - | 83.08% | 94% | 94.94% | 50% | 54% | 0.7% | 94.29% | 92.54% | 93.65% | 82.77% | 97.79% | 100% | 0 |
| 107730 | RS Umum Siloam Bali | 2 | 2022 | - | 85.45% | 95% | 100% | 0% | 60.44% | 6.02% | 77.36% | 100% | 99.8% | 100% | 100% | 100% | 0 |
| 107731 | RS Siloam Kupang | 2 | 2022 | - | 85.96% | 88% | 97.76% | 0% | 23.19% | 27.52% | 60.06% | 100% | 100% | 97.39% | 99.32% | 100% | 99 |
| 107732 | RS Umum Balimed Karangasem | 2 | 2022 | - | 87.5% | 87% | 100% | 67.04% | 100% | 0% | 90.35% | 100% | 90.67% | 37.78% | 100% | 100% | 98 |
| 107733 | RS Umum Kasih Ibu Kedonganan | 2 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 77.5% | 100% | 100% | 100% | 100% | 100% | 85 |
| 107734 | RS Umum Shanti Graha | 2 | 2022 | - | 75% | 80% | 100% | 100% | 62.12% | 0% | 63.78% | 100% | 83.33% | 41.67% | 100% | 100% | 62.7 |
| 107735 | RS Khusus Bedah BIMC Nusa Dua | 2 | 2022 | - | 95.65% | 92% | 98.55% | 0% | 95.91% | 12.5% | 78.69% | 100% | 100% | 0% | 91.3% | 100% | 81 |
| 107736 | RS TK. II Udayana | 2 | 2022 | - | 99.06% | 100% | 99.83% | 88.89% | 94.44% | 5.19% | 99.02% | 100% | 85.33% | 100% | 100% | 100% | 81.28 |
| 107737 | RS Kurnia Serang | 2 | 2022 | - | 94.18% | 100% | 100% | 100% | 80.09% | 1.3% | 57.69% | 100% | 99.92% | 68.75% | 0% | 100% | 81.75 |
| 107738 | RS Umum Daerah Tabanan | 2 | 2022 | - | 100% | 100% | 100% | 0% | 99.58% | 0.56% | 99.59% | 100% | 95.59% | 98.86% | 100% | 0% | 91.4 |
| 107739 | RS Umum Daerah Sanjiwani Gianyar | 2 | 2022 | - | 91% | 100% | 100% | 0% | 58.8% | 1.79% | 84.03% | 100% | 100% | 75% | 100% | 0% | 83.06 |
| 107740 | RS Umum Daerah Ende | 2 | 2022 | - | 87.54% | 94% | 99.54% | 0% | 100% | 0% | 100% | 96.43% | 89.03% | 87.5% | 100% | 0% | 0 |
| 107741 | RS Sari Asih Ciputat | 2 | 2022 | - | 73.5% | 71% | 98.52% | 81.82% | 83.99% | 0.46% | 78.44% | 100% | 90.6% | 78.49% | 100% | 100% | 98.4 |
| 107742 | RS Ibu dan Anak Bina Medika | 2 | 2022 | - | 95.19% | 88% | 100% | 100% | 74.18% | 0% | 58.76% | 100% | 100% | 100% | 100% | 96.43% | 82.81 |
| 107743 | RS Umum Daerah Awet Muda Narmada | 2 | 2022 | - | 84.76% | 100% | 100% | 100% | 90.48% | 3.7% | 92.31% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 107744 | RS Mentari | 2 | 2022 | - | 87.75% | 100% | 100% | 100% | 84.62% | 0% | 73.83% | 40% | 97.96% | 16.67% | 100% | 100% | 97 |
| 107745 | RS Umum Daerah Lombok Timur | 2 | 2022 | - | 79.62% | 90% | 75% | 0% | 91.14% | 7.5% | 100% | 91.67% | 80.99% | 0% | 92.31% | 100% | 85.99 |
| 107746 | RS Ibu dan Anak Puri Bunda Tabanan | 2 | 2022 | - | 93.62% | 100% | 100% | 100% | 97.89% | 33.82% | 80.98% | 0% | 92.19% | 100% | 100% | 100% | 97 |
| 107747 | RS Hermina Ciruas | 2 | 2022 | - | 92.86% | 99% | 100% | 85.71% | 85.11% | 0.59% | 82.98% | 100% | 99.25% | 79.07% | 100% | 100% | 99.82 |
| 107748 | RS Ibu dan Anak Karunia Bunda | 2 | 2022 | - | 90% | 100% | 93.75% | 93.33% | 93.75% | 3.33% | 50.83% | 100% | 92.5% | 100% | 100% | 100% | 0 |
| 107749 | RS Umum Daerah Patut Patuh Patju | 2 | 2022 | - | 96.1% | 97% | 100% | 92.11% | 84.31% | 5.59% | 100% | 100% | 92.36% | 96.83% | 100% | 100% | 0 |
| 107750 | RS Metro Medika | 2 | 2022 | - | 90% | 91% | 90.74% | 68.75% | 80.58% | 8.2% | 80.56% | 88.89% | 87.29% | 85.19% | 93.33% | 80% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.