Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107751 | RS Melati | 2 | 2022 | - | 99.06% | 100% | 100% | 100% | 66.41% | 0% | 35.34% | 100% | 100% | 80% | 100% | 100% | 91.35 |
| 107752 | RS Sari Asih Karawaci | 2 | 2022 | - | 87% | 100% | 100% | 80% | 80% | 2% | 80% | 100% | 80% | 80% | 100% | 80% | 77.02 |
| 107753 | RS Umum Ganesha | 2 | 2022 | - | 85.05% | 88% | 100% | 0% | 96.61% | 0% | 87.61% | 100% | 97.33% | 80% | 100% | 100% | 94.71 |
| 107754 | RS Umum Daerah Kota Cilegon | 2 | 2022 | - | 90.52% | 98% | 0% | 0% | 0% | 8.57% | 92.46% | 94.85% | 88.14% | 0% | 0% | 0% | 0 |
| 107755 | RS Ibu dan Anak Puri Bunda | 2 | 2022 | - | 100% | 100% | 100% | 100% | 96.37% | 2.31% | 81.59% | 100% | 97.11% | 100% | 100% | 100% | 95 |
| 107756 | RS Universitas Udayana | 2 | 2022 | - | 100% | 100% | 100% | 83.33% | 100% | 0% | 63.64% | 100% | 100% | 0% | 100% | 100% | 0 |
| 107757 | RS Cinta Kasih | 2 | 2022 | - | 87.54% | 92% | 100% | 100% | 48.79% | 100% | 70.73% | 100% | 100% | 81.13% | 100% | 100% | 89 |
| 107758 | RS Umum Daerah Bali Mandara Provinsi Bali | 2 | 2022 | - | 81.88% | 100% | 100% | 100% | 42.45% | 1.45% | 93.8% | 100% | 100% | 0% | 99.58% | 0% | 92 |
| 107759 | RS Islam S. Anggoro | 2 | 2022 | - | 73.89% | 66% | 94.67% | 98.11% | 86.67% | 0% | 0% | 100% | 83.5% | 92.86% | 73.68% | 100% | 85 |
| 107760 | RS Murni Teguh Ciledug | 2 | 2022 | - | 98% | 100% | 100% | 100% | 100% | 0% | 76.67% | 100% | 100% | 63.33% | 88.1% | 100% | 0 |
| 107761 | RS Citra sundari | 2 | 2022 | - | 90.91% | 100% | 100% | 100% | 97.66% | 0% | 100% | 100% | 0% | 0% | 100% | 83.33% | 0 |
| 107762 | RS Medika Lestari | 2 | 2022 | - | 100% | 100% | 100% | 6% | 88% | 86% | 65.96% | 100% | 100% | 0% | 100% | 100% | 98 |
| 107763 | RS Umum Surya Husadha | 2 | 2022 | - | 100% | 100% | 100% | 100% | 98.99% | 0% | 100% | 100% | 98.37% | 100% | 100% | 100% | 97 |
| 107764 | RS Harapan Keluarga | 2 | 2022 | - | 97.5% | 100% | 98.19% | 0% | 93.83% | 1.44% | 87.82% | 100% | 87.33% | 87% | 100% | 87.8% | 0 |
| 107765 | RS Umum Daerah Kota Mataram | 2 | 2022 | - | 79.5% | 90% | 94.11% | 100% | 100% | 0% | 99.32% | 100% | 95.87% | 100% | 100% | 100% | 88.39 |
| 107766 | RS Umum Kasih Ibu Tabanan | 2 | 2022 | - | 83.77% | 100% | 100% | 100% | 73.21% | 6.67% | 55.53% | 100% | 96.43% | 0% | 100% | 100% | 99 |
| 107767 | RS Bhayangkara Denpasar | 2 | 2022 | - | 86.42% | 97% | 98.73% | 100% | 100% | 0% | 79.45% | 0% | 98.91% | 96% | 100% | 100% | 86 |
| 107768 | RS Siloam Hospitals Kelapa Dua | 2 | 2022 | - | 91.3% | 98% | 100% | 0% | 90.73% | 0% | 90.91% | 100% | 100% | 85.71% | 100% | 100% | 0 |
| 107769 | RS Umum Daerah Serpong Utara | 2 | 2022 | - | 75% | 63% | 67.42% | 0% | 55.56% | 0% | 100% | 100% | 67.65% | 73.33% | 100% | 0% | 0 |
| 107770 | RS Umum Daerah Banten | 2 | 2022 | - | 84.59% | 100% | 96.14% | 25% | 87.64% | 10.45% | 94.24% | 100% | 90.61% | 88.89% | 99.67% | 60% | 0 |
| 107771 | RS Islam Namira | 2 | 2022 | - | 86.36% | 99% | 0% | 20% | 9.8% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 107772 | RS Ibu dan Anak Cahaya Bunda | 2 | 2022 | - | 81.68% | 100% | 100% | 85% | 95.58% | 2.5% | 98.51% | 100% | 100% | 100% | 79.7% | 0% | 82.5 |
| 107773 | RS Siloam Hospitals Lippo Village | 2 | 2022 | - | 90.97% | 81% | 100% | 0% | 57.43% | 5.57% | 75.61% | 98.14% | 99.83% | 74.47% | 100% | 97.14% | 0 |
| 107774 | RS Umum Ari Canti | 2 | 2022 | - | 87.5% | 89% | 100% | 100% | 79.21% | 0.53% | 87.75% | 100% | 98.22% | 80% | 100% | 88.89% | 0 |
| 107775 | RS Hermina Ciputat | 2 | 2022 | - | 100% | 100% | 80% | 100% | 100% | 0% | 60% | 50% | 100% | 100% | 100% | 100% | 73.33 |
| 107776 | RS Umum Daerah Dr. R. Soedjono Selong | 2 | 2022 | - | 82.9% | 86% | 97.61% | 100% | 48.48% | 7.69% | 94.79% | 100% | 99.75% | 0% | 100% | 100% | 79 |
| 107777 | RS Ibu dan Anak Permata Hati | 2 | 2022 | - | 93.5% | 100% | 100% | 100% | 100% | 0.8% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107778 | Siloam Hospitals Mataram | 2 | 2022 | - | 90.05% | 98% | 100% | 0% | 51.41% | 0% | 73.08% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 107779 | RS EMC Tangerang | 2 | 2022 | - | 91.58% | 100% | 99.53% | 100% | 64.32% | 3.33% | 85.87% | 100% | 80.64% | 93.33% | 0% | 100% | 84 |
| 107780 | RS Umum Daerah Singasana | 2 | 2022 | - | 95% | 98% | 99.06% | 66.67% | 93.65% | 100% | 94.96% | 100% | 96.75% | 100% | 98.24% | 100% | 0 |
| 107781 | RS Hermina Serpong | 2 | 2022 | - | 88% | 100% | 100% | 95.83% | 100% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 90.38 |
| 107782 | RS Lotim Medical Center | 2 | 2022 | - | 89.58% | 100% | 80% | 100% | 100% | 1.78% | 49.24% | 100% | 96% | 87.5% | 100% | 100% | 87.2 |
| 107783 | RS Umum Dr TC Hillers Maumere | 2 | 2022 | - | 81.02% | 94% | 68.75% | 90.91% | 24.79% | 0% | 100% | 0% | 0% | 0% | 88.52% | 0% | 0 |
| 107784 | RS Ibu dan Anak Permata Sarana Husada | 2 | 2022 | - | 81.5% | 100% | 100% | 81.25% | 98.93% | 0% | 61.96% | 98.71% | 96.25% | 80% | 100% | 87.5% | 0 |
| 107785 | RS Umum Kasih Ibu Saba | 2 | 2022 | - | 100% | 100% | 100% | 100% | 99.29% | 0% | 77.56% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107786 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 2 | 2022 | - | 90% | 100% | 100% | 40% | 94.5% | 9.09% | 70% | 100% | 87% | 70% | 100% | 100% | 0 |
| 107787 | RS Cahaya Medika | 2 | 2022 | - | 73.53% | 86% | 80.77% | 76.53% | 68.77% | 2.44% | 39.29% | 77.78% | 62.09% | 0% | 86.29% | 100% | 87.41 |
| 107788 | RS Universitas Mataram | 2 | 2022 | - | 100% | 100% | 100% | 58.33% | 100% | 23.53% | 59.38% | 100% | 81.16% | 100% | 0% | 100% | 0 |
| 107789 | RS Helsa Ciputat | 2 | 2022 | - | 84.5% | 100% | 100% | 0% | 94.94% | 0% | 100% | 100% | 89% | 100% | 100% | 0% | 0 |
| 107790 | RS Umum Famili Husada | 2 | 2022 | - | 82.5% | 100% | 100% | 50% | 98.09% | 1.12% | 76.61% | 100% | 82.59% | 83.33% | 100% | 100% | 0 |
| 107791 | RS Islam Yatofa | 2 | 2022 | - | 85% | 100% | 97.47% | 100% | 81.01% | 5.83% | 86.71% | 100% | 100% | 47.37% | 99.22% | 0% | 0 |
| 107792 | RS Fatimah | 2 | 2022 | - | 91% | 100% | 100% | 87.5% | 100% | 3.45% | 93.75% | 100% | 89.2% | 80% | 100% | 0% | 0 |
| 107793 | RS An-Nisa | 2 | 2022 | - | 94.43% | 99% | 98.87% | 100% | 59.32% | 1.75% | 37.45% | 65% | 80.16% | 88.69% | 95.22% | 100% | 100 |
| 107794 | RS Ibu dan Anak Pratiwi | 2 | 2022 | - | 85.98% | 100% | 100% | 100% | 100% | 0% | 80% | 100% | 100% | 94.44% | 100% | 100% | 0 |
| 107795 | RS Bethsaida | 2 | 2022 | - | 99.5% | 100% | 100% | 0% | 98.84% | 0% | 98% | 100% | 99.98% | 96% | 100% | 100% | 97.3 |
| 107796 | RS Mata Nusa Tenggara Barat | 2 | 2022 | - | 88.5% | 82% | 92.11% | 0% | 90.66% | 0% | 100% | 100% | 91.15% | 100% | 100% | 100% | 0 |
| 107797 | RS Bio Medika | 2 | 2022 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 107798 | RS Hermina Periuk Tangerang | 2 | 2022 | - | 95% | 98% | 100% | 100% | 98.33% | 0% | 100% | 100% | 100% | 85.71% | 100% | 100% | 99.56 |
| 107799 | RS Umum Praya | 2 | 2022 | - | 80.5% | 96% | 96% | 100% | 76% | 0% | 90.91% | 100% | 95.54% | 14% | 100% | 100% | 84 |
| 107800 | RS Umum Daerah Lewoleba | 2 | 2022 | - | 85.57% | 92% | 98.99% | 62.5% | 44.18% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.